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chebert · 20 July 2010, 06:57 AM

I have to replace a bezel and crystal on my expy 2 polar and i want it all rolex with the the etched coronet. is one of the RSD's better with quality and turnaround time? How long does something like this usually take?

Naples09 · 20 July 2010, 07:03 AM

Dallas tends to get better reviews than NYC.

roger0770 · 20 July 2010, 07:20 AM

i like the one in sf because it's close to where i am. plus the service and the work they've done for me has always been excellent!

echau · 20 July 2010, 07:28 AM

I thought the SF one closed?

It's not on the site anymore:

http://www.rolex.com/en#/store-locat...ex-affiliates/

roger0770 · 20 July 2010, 07:33 AM

i am pretty sure the sf rsc is still there. (415) 982-9830, 7th floor in the shreve & co building off post and grant.

Lt CHEG · 20 July 2010, 08:14 AM

If you are close by can you hand deliver your watch to the RSC and then pick it up when it's ready? I'm not too far from NYC and frankly enjoy taking a train into the city and walking around a bit from time to time. I tend to think I'd feel better hand delivering my watch when it needs service if that's possible.

snowbird · 20 July 2010, 08:20 AM

From what I understand the one in SF is not an RSC as it's not owned by Rolex, however it's authorized by Rolex and has Rolex parts and training and can provide warranty service.

boa2 · 20 July 2010, 08:21 AM

Quote:

Originally Posted by snowbird

From what I understand the one in SF is not an RSC as it's not owned by Rolex, however it's authorized by Rolex and has Rolex parts and training and can provide warranty service.

Correct. Independently owned but authorized by Rolex.

The Beverly Hills RSC is the one that closed.

snowbird · 20 July 2010, 08:44 AM

[QUOTE=boa2;1945602]Correct. Independently owned but authorized by Rolex.]

Thanks for the confirmation on the SF center. I haven't used it but have heard good feedback on that center.

Atl · 20 July 2010, 09:42 AM

I trust and love Dallas. Period.

mike · 20 July 2010, 09:43 AM

I've had great luck with Dallas, but here nothing but rave reviews about SF.

dotcomakazee · 20 July 2010, 10:25 AM

Dallas

bluemartinifan · 20 July 2010, 10:51 AM

I had a great experience with Dallas

Speed · 20 July 2010, 11:02 AM

SFO RSC owner is top notch. Nice folks / great work . Have not had a service yet, but plenty of minor things. When the time comes...that's where I will go.

Their philosophy is that one watchmaker does the complete service - save for polishing - on any particular watch. This helps ensure some ownership and accountability.

Idle Swede · 20 July 2010, 11:05 AM

for Dallas,

for NY.

walds11 · 20 July 2010, 08:00 PM

Agreed Leo.

Quote:

Originally Posted by Idle Swede

for Dallas,

for NY.

lolo96706 · 20 July 2010, 11:28 AM

I only have experience with SF and they do great work.

Psmith · 20 July 2010, 08:53 PM

You will have the LEC on the new crystal, but it will have an 's' on it to denote a service replacement.

Dr. Robert · 21 July 2010, 01:13 AM

My choice is the independent, but licensed through Rolex, San Francisco service ctr.
Main reason is they work on older Rolexes.

Jacek · 21 July 2010, 06:23 AM

San Francisco is the best one. Giovanni is great and he understands our obsession. I am of coursed biased only because I see him every day with watch work and he has always exceeded my expectations.

psv · 21 July 2010, 06:38 AM

Quote:

Originally Posted by Jacek

San Francisco is the best one. Giovanni is great and he understands our obsession. I am of coursed biased only because I see him every day with watch work and he has always exceeded my expectations.

I love to support local/small business so my next service and/or repair goes to SFO or to Jack at http://internationalwatchworks.com

sakuraba · 21 July 2010, 12:41 PM

Quote:

Originally Posted by Jacek

San Francisco is the best one. Giovanni is great and he understands our obsession. I am of coursed biased only because I see him every day with watch work and he has always exceeded my expectations.

You can't get a better endorsement from a more serious collector than that!

Boopie · 21 July 2010, 02:41 PM

I had my Yachtmaster serviced with the (now closed) BH RSC twice and with Dallas once. I was reluctant to use Dallas, because I had walked my watch into the BH store, and was not looking forward to mailing my watch for a service.

I was very pleased with Dallas' service. The service technician assigned to my watch was very helpful, called me often with feedback, etc. I would use Dallas again.

tomchicago · 21 July 2010, 06:30 AM

i give NY a "C" at best after sending 2 watches to them. next round goes to Dallas.

mlee · 21 July 2010, 08:23 AM

I've sent mine several times to Dallas and once to NY. Good results in both places.

Skullring · 21 July 2010, 09:20 AM

I was very pleased with Dallas RSC.

cakim · 22 July 2010, 07:14 PM

In Europe:

1. Switzerland
2. London

cmr · 22 July 2010, 09:36 PM

beverly hills was my favorite but sadly it's closed now. dallas is good if you have a late model watch but if you have a vintage send it to new york. they are much more willing to work on exotic/rare watches than the others.

Art161 · 26 July 2010, 05:17 AM

San Francisco. Telephone Giovanni and get an estimate of turnaround time. (415) 982-9830.

Kanger · 26 July 2010, 06:13 AM

dallas

20 July 2010, 06:57 AM	#1
chebert Member Join Date: Dec 2009 Location: New Orleans Watch: TT GMT IIC Posts: 299	whats the best RSC?????? I have to replace a bezel and crystal on my expy 2 polar and i want it all rolex with the the etched coronet. is one of the RSD's better with quality and turnaround time? How long does something like this usually take?

20 July 2010, 10:25 AM	#12
dotcomakazee "TRF" Member Join Date: Jun 2008 Real Name: Ty Location: Irving, TX Watch: Exp II 42mm Posts: 919	Dallas __________________ Rolex Explorer II 42mm • Panerai 389 47mm

20 July 2010, 08:53 PM	#18
Psmith "TRF" Member Join Date: Sep 2008 Real Name: Clive Location: Exoplanet Watch: spring-driven Posts: 38,856	You will have the LEC on the new crystal, but it will have an 's' on it to denote a service replacement. __________________

21 July 2010, 06:30 AM	#24
tomchicago Banned Join Date: Feb 2010 Location: Chicago Watch: 16710BLRO, 214270. Posts: 2,717	my next one goes to Dallas...NYC grade = "C" i give NY a "C" at best after sending 2 watches to them. next round goes to Dallas.

21 July 2010, 09:20 AM	#26
Skullring "TRF" Member Join Date: Mar 2009 Real Name: Phillip Location: Alabama Watch: Triple 6 SD Posts: 1,720	I was very pleased with Dallas RSC. __________________ It is only with the heart that one can see rightly; what is essential is invisible to the eye. - Antoine de Saint Exupéry

20 July 2010, 07:03 AM	#2
Naples09 "TRF" Member Join Date: Nov 2009 Real Name: Jim Location: Naples, FL Posts: 1,795	Dallas tends to get better reviews than NYC.

20 July 2010, 07:20 AM	#3
roger0770 Banned Join Date: Nov 2009 Location: On Earth Watch: A Few Posts: 1,510	i like the one in sf because it's close to where i am. plus the service and the work they've done for me has always been excellent!

20 July 2010, 07:28 AM	#4
echau "TRF" Member Join Date: May 2010 Location: Houston, TX Posts: 350	I thought the SF one closed? It's not on the site anymore: http://www.rolex.com/en#/store-locat...ex-affiliates/

20 July 2010, 07:33 AM	#5
roger0770 Banned Join Date: Nov 2009 Location: On Earth Watch: A Few Posts: 1,510	i am pretty sure the sf rsc is still there. (415) 982-9830, 7th floor in the shreve & co building off post and grant.

20 July 2010, 08:14 AM	#6
Lt CHEG "TRF" Member Join Date: Jul 2010 Location: Albany, NY Watch: 116610LN 126600 Posts: 38	If you are close by can you hand deliver your watch to the RSC and then pick it up when it's ready? I'm not too far from NYC and frankly enjoy taking a train into the city and walking around a bit from time to time. I tend to think I'd feel better hand delivering my watch when it needs service if that's possible.

20 July 2010, 08:20 AM	#7
snowbird "TRF" Member Join Date: Sep 2009 Location: USA Watch: Sea-Dweller 16600 Posts: 2,157	From what I understand the one in SF is not an RSC as it's not owned by Rolex, however it's authorized by Rolex and has Rolex parts and training and can provide warranty service.

20 July 2010, 08:44 AM	#9
snowbird "TRF" Member Join Date: Sep 2009 Location: USA Watch: Sea-Dweller 16600 Posts: 2,157	[QUOTE=boa2;1945602]Correct. Independently owned but authorized by Rolex.] Thanks for the confirmation on the SF center. I haven't used it but have heard good feedback on that center.

20 July 2010, 09:42 AM	#10
Atl Member Join Date: Oct 2005 Real Name: David Location: Sandy Springs, Ga Watch: GMT II, new Subbie Posts: 937	I trust and love Dallas. Period.

20 July 2010, 09:43 AM	#11
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	I've had great luck with Dallas, but here nothing but rave reviews about SF.

20 July 2010, 10:51 AM	#13
bluemartinifan "TRF" Member Join Date: Jun 2008 Real Name: Russ Location: Dallas Texas Watch: 5513 Posts: 2,124	I had a great experience with Dallas

20 July 2010, 11:02 AM	#14
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,706	SFO RSC owner is top notch. Nice folks / great work . Have not had a service yet, but plenty of minor things. When the time comes...that's where I will go. Their philosophy is that one watchmaker does the complete service - save for polishing - on any particular watch. This helps ensure some ownership and accountability.

20 July 2010, 11:05 AM	#15
Idle Swede Suspended Join Date: Oct 2008 Real Name: Leo Location: Boca Raton Posts: 13,820	for Dallas, for NY.

20 July 2010, 11:28 AM	#17
lolo96706 "TRF" Member Join Date: Dec 2009 Real Name: Jeff Location: Hawaii Watch: Milgauss GV - V Posts: 202	I only have experience with SF and they do great work.

21 July 2010, 01:13 AM	#19
Dr. Robert 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: Bob Location: U.S.A. Watch: 1655 Posts: 64,297	My choice is the independent, but licensed through Rolex, San Francisco service ctr. Main reason is they work on older Rolexes.

21 July 2010, 06:23 AM	#20
Jacek 2024 Pledge Member Join Date: Apr 2009 Location: San Diego Posts: 16,629	San Francisco is the best one. Giovanni is great and he understands our obsession. I am of coursed biased only because I see him every day with watch work and he has always exceeded my expectations.

21 July 2010, 02:41 PM	#23
Boopie "TRF" Member Join Date: Aug 2007 Location: Beverly Hills, CA Watch: Yachtmaster Posts: 3,952	I had my Yachtmaster serviced with the (now closed) BH RSC twice and with Dallas once. I was reluctant to use Dallas, because I had walked my watch into the BH store, and was not looking forward to mailing my watch for a service. I was very pleased with Dallas' service. The service technician assigned to my watch was very helpful, called me often with feedback, etc. I would use Dallas again.

21 July 2010, 08:23 AM	#25
mlee "TRF" Member Join Date: Nov 2009 Location: NC Posts: 25	I've sent mine several times to Dallas and once to NY. Good results in both places.

22 July 2010, 07:14 PM	#27
cakim Member Join Date: Jun 2010 Location: London Posts: 78	In Europe: 1. Switzerland 2. London

22 July 2010, 09:36 PM	#28
cmr "TRF" Member Join Date: Oct 2007 Real Name: marcus Location: us, oklahoma Posts: 1,646	beverly hills was my favorite but sadly it's closed now. dallas is good if you have a late model watch but if you have a vintage send it to new york. they are much more willing to work on exotic/rare watches than the others. __________________ cmr OA-Black dial SS Daytona, V-White dial SS Daytona, Z-GMT2C Wife, Z-Platinum Yacht Master, Black ceramic White dial SS Daytona,

26 July 2010, 05:17 AM	#29
Art161 "TRF" Member Join Date: Jun 2008 Real Name: Art Location: San Francisco Watch: Sundial Posts: 2,266	San Francisco. Telephone Giovanni and get an estimate of turnaround time. (415) 982-9830. __________________ Rolex SS Oyster Perpetual no date, TT Datejust Member #13992 HM Power to the Superlative Panda, officially certified! HMPanda eats, shoots and leaves. Rolexers do it with perpetual movements.

26 July 2010, 06:13 AM	#30
Kanger Banned Join Date: Jan 2010 Real Name: Daniel Location: North Carolina Watch: Sea Dweller Posts: 5,524	dallas

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