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Old 26 February 2011, 12:40 AM   #1
JCB62
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RSC warranty length

I sent my 16750 to the Dallas service center about 18 months ago for a full servicing. Lately I've noticed it's been gaining time....up to 10 seconds a day. I cant remember what their warranty on a service was. Not sure I'm ready to send it away for another 6 weeks, but it was an expensive service, I don't think I should be seeing this kind of performance already. What do you think
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Old 26 February 2011, 12:48 AM   #2
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Call them and explain what's happening, they may be nice and take it in, if the warranty just passed. I don't know about RSC, but the LVMH SC warranty is 1 year.
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Old 26 February 2011, 12:52 AM   #3
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Should be two years on a new RSC warranty, unless your previous service was for an issue under a pre-existing warranty.
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Old 26 February 2011, 01:06 AM   #4
JCB62
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when I switch watches and wear my Sub, I could go for a week or 2 with the GMT sitting in the safe. Could that 'non use' be the cause of the accuracy issue? If so, better to have only 1 Rolex...or a good winding box.
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Old 26 February 2011, 02:09 AM   #5
padi56
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Quote:
Originally Posted by JCB62 View Post
when I switch watches and wear my Sub, I could go for a week or 2 with the GMT sitting in the safe. Could that 'non use' be the cause of the accuracy issue? If so, better to have only 1 Rolex...or a good winding box.
No but if you did not give it a full manual wind to start it would.I just cannot see why they have got to sent any watch back to the RSC for such a simple task as regulation.Its a 30 minute job start to finish and thats including a pressure check too.
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Old 26 February 2011, 02:18 AM   #6
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Originally Posted by padi56 View Post
No but if you did not give it a full manual wind to start it would.I just cannot see why they have got to sent any watch back to the RSC for such a simple task as regulation.Its a 30 minute job start to finish and thats including a pressure check too.
Exactly...

Your watch has slipped out of calibration and not likely in need of a service but simply a routine regulation...

If you are close by an RSC and have your service paper, they might regulate it while you wait.. if not, any Dealer with a watchmaker on staff should do it for a nominal charge.........
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Old 26 February 2011, 03:07 AM   #7
JCB62
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Heading out to an AD today to see what they'd charge for regulating it. I'll keep you guys posted. I wasnt really into sending it back to RSC for what I assume is a simple and hopefully inexpensive fix.
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Old 26 February 2011, 01:22 AM   #8
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The warranty with full RSC service changed from 1 year to 2 years within the last year or so. If you received a paper warranty certificate; it's a 1 year warranty. If you received a small plastic card (credit card size) you will have a 2 year warranty on the service performed by RSC.
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