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Old 5 July 2011, 10:21 AM   #1
matt4hand
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The grail has been returned thanks to our members.

So a few weeks ago I purchased my grail Daytona while in Vegas. http://rolexforums.com/showthread.php?t=181804

I was assured when I bought the watch it was 100% original from Tower of Jewels @ Paris Casino. http://www.towerofjewels.com/

After I purchased the watch Jagervegas warned me about a bad experience with the dealer (Tower of Jewels).

Well after the watch was shipped to me I posted some pics online and one of our astute members(thanks Kevin! (yessir69)) pointed out to me that my grail I just purchased was originally a two tone watch and not a stainless daytona. The dial has been replaced with a Mark 4 white dial, new bezel, and new bracelet. To be correct the ref number should have been a 16520, instead it was a 16523. The watch had been completely converted and sold to me as original.

It was my bad for not knowing more about watch but it was an impulse buy on vacation and I was assured it was legit. The watch was sold as 100% original and they even gave me an appraisal with the wrong reference numbers on it.

Long story short I called the dealer and informed them that the watch was grossly misrepresented and I wanted a full refund. They have a "no refund" policy but once I mentioned the words "chargeback" on my credit card they changed their tune.

Today the full credit posted back on my card .

I wanted to warn anyone traveling there to beware of this watch and these people. They claim that it was an oversight but who really knows. My guess is it's back for sale in the window waiting on another unsuspecting buyer.

It has been mentioned before to always buy the seller and it's can't be more true!

Thanks again to Jagervegas and yessir69 for giving me the heads up. I owe you guys a beer!

I hated returning a watch that I like so much but I'll find another one.
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Old 5 July 2011, 10:35 AM   #2
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Really though, this forum is filled with knowledgeable/wonderful people. I'm glad this worked out for you in the end, Matt.
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Old 5 July 2011, 10:45 AM   #3
HPY
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good job on getting your money back, its always better to buy from reputable sellers on here
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Old 6 July 2011, 10:39 PM   #4
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Really though, this forum is filled with knowledgeable/wonderful people. I'm glad this worked out for you in the end, Matt.
Agree. People are not only knowledgeable but also super nice here. This is the reason why I love TRF.
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Old 6 July 2011, 10:44 PM   #5
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Agree. People are not only knowledgeable but also super nice here. This is the reason why I love TRF.
Exactly!

Good to hear things worked out.

Cheers,
B.
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Old 5 July 2011, 11:00 AM   #6
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I'm glad to hear Jagervegas and yessir69 pointed out the issue and you were able to get your money back.

Wish you luck and I am sure you will find your true grail from an honest seller.
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Old 5 July 2011, 11:02 AM   #7
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A good outcome Matt.
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Old 5 July 2011, 11:03 AM   #8
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Good news!
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Old 5 July 2011, 11:07 AM   #9
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I'm very glad you got your money back.
This Tower of jewel has a store inside Paris Casino??
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Old 5 July 2011, 11:21 AM   #10
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I'm very glad you got your money back.
This Tower of jewel has a store inside Paris Casino??
It in between Pairs and Bally's in is kinda of in both hotels in the middle
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Old 5 July 2011, 11:04 AM   #11
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I love a happy ending !!! This made a great weekend better.
Good going Matt. Played out just perfect. Just goes to show you the power of a forum like this.

Tower of Jewels has been ripping off people for years. STAY FAR FAR AWAY from these guys, think have like 6 stores in town.

Now go get yourself the real deal Matt.
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Old 5 July 2011, 11:04 AM   #12
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I'm happy I could help. Glad you got your money back.
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Old 5 July 2011, 11:14 AM   #13
Lamone
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That's why I love this Forum so much.
We're one big and happy family.
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Old 5 July 2011, 11:25 AM   #14
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Excellent outcome and thanks to Jagervegas and yessir69 for helping out! This is what TRF is all about, looking out for each other and building worldwide friendships!

John
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Old 5 July 2011, 11:29 AM   #15
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what a scandal! glad all has worked in your favour
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Old 5 July 2011, 11:31 AM   #16
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When you have a  its even better
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Old 5 July 2011, 11:40 AM   #17
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Since you now got your money back, just go and get it from DavidSW and have a worry free transaction.

Glad it worked-out for you
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Old 5 July 2011, 12:51 PM   #18
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Since you now got your money back, just go and get it from DavidSW and have a worry free transaction.

Glad it worked-out for you
+1
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Old 5 July 2011, 11:43 AM   #19
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When you have a  its even better


Glad it worked out well in the end Matt.....Better luck your way for the next one!
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Old 5 July 2011, 11:44 AM   #20
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Glad it worked out!! What an ordeal though...
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Old 5 July 2011, 11:45 AM   #21
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These forums have shut allot of bad guys out of the market over the years.Without mentioning names I can remember a few dealers that where doing nothing but conversions with fake bands and selling as real on ebay and in stores for years trouble free. Im glad you got your money back
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Old 5 July 2011, 12:54 PM   #22
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Wow, what an experience. So happy it worked out well. I will remember to steer clear of them next I'm in Vegas.
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Old 5 July 2011, 01:06 PM   #23
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I'm glad you resolved the situation. Good thing you used a credit card.

I was in Tower of Jewels (Sahara store) about a month ago. They had one Rolex SS Sub, so I asked to look at it. The salesperson said it was a 2003 model that had been completely serviced and came with a two year warranty. I noticed that the bezel had been polished so much it looked shiny (like a Sub-C). I asked how much.....they said retail on that one was 8000, and their price was 6000. I then asked if they could go any lower on the price...the answer was no.

So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like. They probably had the date right, it probably was a 2003 model, in which case the retail would not have been 8000. It came with an old box....but it wasn't in mint condition, probably very good condition (because of the bad bezel polishing job), in which case I think 6000 was high, even with a service and two year warranty.
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Old 5 July 2011, 01:13 PM   #24
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So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like.
Since the 116610 has only been around since 2010, it doesn't sound like they were trying to pass the model off as a Sub-C, given they were acknowledging it was a 2003 model. Still, there's no way a 16610 would have a retail of $8000, so they were full of it on that. This sounds like a bad outfit - definitely one to avoid. All the more reason to stick with a trusted AD.
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Old 6 July 2011, 05:15 AM   #25
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So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like. They probably had the date right, it probably was a 2003 model, in which case the retail would not have been 8000. It came with an old box....but it wasn't in mint condition, probably very good condition (because of the bad bezel polishing job), in which case I think 6000 was high, even with a service and two year warranty.
I'll bet many people buying Rolexes have no idea what real MSRP is though... shady nonetheless.
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Old 5 July 2011, 01:45 PM   #26
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Good Luck with the twins, that's your priority for sure.
The Grail watch will be there later for you
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Old 5 July 2011, 04:13 PM   #27
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glad you got your money back and yes this place has some great members.

also wanted to say thanks for the warning of this crooked dealer.
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Old 5 July 2011, 05:04 PM   #28
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Congrats to you. Good people on TRF going the extra mile to help eachother out. Nice ending!
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Old 5 July 2011, 06:29 PM   #29
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You did what was best. You'll get another one!
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Old 5 July 2011, 06:40 PM   #30
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Nice work guys
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