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Noriki · 10 March 2012, 03:08 PM

I just received back my GMT 16710 from RSC (Overhaul) and i found out that the hour hand is slighly off alignment, i can accept that but when i adjust the jumping hour hand to others hour it like off alignment around 1 min away from center. Is it normal or i should send it back for adjustment?

Is it a easy job to adjust just the hand alignment or it need to dismantle the whole movement to adjust just the hour and GMT hand?

Many thanks.

GradyPhilpott · 10 March 2012, 03:17 PM

I don't think that's normal and you shouldn't have to put up with it, either.

Is there a qualified local, if you'd have to send it off to the RSC, who can look at it and maybe do an adjustment under warranty?

Tools · 10 March 2012, 03:20 PM

Which hour hand ??

Typically, when you have the minute hand at 12, and the hour hand at 6, they should form a straight line.. however, the 24 hr hand will not align with everything except at 24:00 hrs.. All three hands should point to 12 at that time..

The movement has to come out of the watch to re-align the hands, but it's not too time consuming for a good watchmaker.. If they didn't put it back together right, then they should fix it..

gwalker · 10 March 2012, 03:23 PM

A great watchmaker could fix it easily.

MortgageGuy · 10 March 2012, 03:25 PM

I would agree this should be a rather easy fix and I would not put up with it either.

kilyung · 10 March 2012, 03:26 PM

Any watchmaker should be ale to set that right in under an hour including waterproof testing.

Atomant · 10 March 2012, 03:34 PM

I'm sorry to hear that but that would bug the sh8t outta me. I would get it fixed.

Noriki · 10 March 2012, 03:46 PM

Thank for all the reply.

What i meant was when i adjust the time to 6 o'clock the min hand is at 12, the hour hand is slighly (half mm) off 6 marker and the GMT red hand also slighly (half mm) off 9 (18:00) o'clock marker. When i pull out 1 click to adjust the jumping hour hand and turn 2 hours back the hour hand is about 1cm away from the 4 o'click marker.

Hope i did not confused you guys.

Atomant · 10 March 2012, 04:39 PM

Quote:

Originally Posted by Noriki

Thank for all the reply.

What i meant was when i adjust the time to 6 o'clock the min hand is at 12, the hour hand is slighly (half mm) off 6 marker and the GMT red hand also slighly (half mm) off 9 (18:00) o'clock marker. When i pull out 1 click to adjust the jumping hour hand and turn 2 hours back the hour hand is about 1cm away from the 4 o'click marker.

Hope i did not confused you guys.

Yes it will still bother the sh8t outta me! So please get it fixed!

zeuloa · 10 March 2012, 04:17 PM

Send it back to RSC

hdrazor251 · 10 March 2012, 04:24 PM

No way would I live with that...send it back.

Kingair · 10 March 2012, 05:17 PM

Maybe find a good watchmaker.
Easy job

dddrees · 10 March 2012, 09:54 PM

If it wasn't assembled correctly then I would have them address and fix the problem.

HL65 · 10 March 2012, 09:56 PM

An easy fix--send it back. For the money you pay you should be 100% satisfied and it should be 100% perfect!

mjclark32 · 13 March 2012, 12:34 AM

Quote:

Originally Posted by SteelerFan65

An easy fix--send it back. For the money you pay you should be 100% satisfied and it should be 100% perfect!

yup

travisb · 10 March 2012, 11:20 PM

The watch should be perfect as you would expect after a full service.

Noriki · 12 March 2012, 05:35 PM

Brought my watch to RSC and told the counter girl what happen and she bring it in to the technician, 10 min later the technician came out and told me there are nothing wrong with the watch alignment and is normal.

1. He adjust the min hand forward and backward till the hour hand pointed at center marker.

2. He adjust the the jumping hour hand forward and backward and is still off center marker BUT he say this is due to the free play gap, the hour hand will be back to center on the next marker after the min hand made a 60 min trun.

Do you guys agree with what the RSC technician say ?

globalmedia33 · 12 March 2012, 11:39 PM

Quote:

Originally Posted by noriki

brought my watch to rsc and told the counter girl what happen and she bring it in to the technician, 10 min later the technician came out and told me there are nothing wrong with the watch alignment and is normal.

1. He adjust the min hand forward and backward till the hour hand pointed at center marker.

2. He adjust the the jumping hour hand forward and backward and is still off center marker but he say this is due to the free play gap, the hour hand will be back to center on the next marker after the min hand made a 60 min trun.

Do you guys agree with what the rsc technician say ?

no.

joleel7 · 13 March 2012, 12:38 AM

Quote:

Originally Posted by Noriki

Brought my watch to RSC and told the counter girl what happen and she bring it in to the technician, 10 min later the technician came out and told me there are nothing wrong with the watch alignment and is normal.

1. He adjust the min hand forward and backward till the hour hand pointed at center marker.

2. He adjust the the jumping hour hand forward and backward and is still off center marker BUT he say this is due to the free play gap, the hour hand will be back to center on the next marker after the min hand made a 60 min trun.

Do you guys agree with what the RSC technician say ?

Ask to speak to a Manager make sure they fix it.

kilyung · 12 March 2012, 11:36 PM

If all three hands don't point to midnight when turned it's wrong. There shouldn't be as much play as the tech is describing.

horseco · 13 March 2012, 02:24 AM

The waiting for RSC would kill me... sorry...

10 March 2012, 03:08 PM	#1
Noriki "TRF" Member Join Date: Aug 2009 Location: Bangkok Watch: Mix Posts: 253	Problem after Overhaul I just received back my GMT 16710 from RSC (Overhaul) and i found out that the hour hand is slighly off alignment, i can accept that but when i adjust the jumping hour hand to others hour it like off alignment around 1 min away from center. Is it normal or i should send it back for adjustment? Is it a easy job to adjust just the hand alignment or it need to dismantle the whole movement to adjust just the hour and GMT hand? Many thanks.

10 March 2012, 03:17 PM	#2
GradyPhilpott 2024 SubLV41 Pledge Member Join Date: Sep 2008 Location: New Mexico Watch: Seiko #SRK050 Posts: 34,460	I don't think that's normal and you shouldn't have to put up with it, either. Is there a qualified local, if you'd have to send it off to the RSC, who can look at it and maybe do an adjustment under warranty? __________________ JJ Inaugural TRF $50 Watch Challenge Winner

10 March 2012, 03:20 PM	#3
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,514	Which hour hand ?? Typically, when you have the minute hand at 12, and the hour hand at 6, they should form a straight line.. however, the 24 hr hand will not align with everything except at 24:00 hrs.. All three hands should point to 12 at that time.. The movement has to come out of the watch to re-align the hands, but it's not too time consuming for a good watchmaker.. If they didn't put it back together right, then they should fix it.. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

10 March 2012, 03:25 PM	#5
MortgageGuy "TRF" Member Join Date: Jun 2009 Real Name: Adam Location: Orlando, Florida Watch: Me Posts: 9,935	I would agree this should be a rather easy fix and I would not put up with it either. __________________ The richest people in the world look for and build NETWORKS, Everyone else looks for work... Robert Kiyosaki

10 March 2012, 03:34 PM	#7
Atomant "TRF" Member Join Date: Jun 2007 Location: Fernwood Posts: 3,455	I'm sorry to hear that but that would bug the sh8t outta me. I would get it fixed. __________________ 116613LN 16600SD 16610LV 116710 16710 16570 Speedy 3570.50 PAM25 Oris TT1 and a bunch of G-Shocks. Flipped: Daytona 116520 Seamaster 2231.80

10 March 2012, 03:23 PM	#4
gwalker "TRF" Member Join Date: Jul 2011 Real Name: Gunter Location: AL/NJ Watch: DSSD; 116610LN Posts: 5,509	A great watchmaker could fix it easily.

10 March 2012, 03:26 PM	#6
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Any watchmaker should be ale to set that right in under an hour including waterproof testing.

10 March 2012, 03:46 PM	#8
Noriki "TRF" Member Join Date: Aug 2009 Location: Bangkok Watch: Mix Posts: 253	Thank for all the reply. What i meant was when i adjust the time to 6 o'clock the min hand is at 12, the hour hand is slighly (half mm) off 6 marker and the GMT red hand also slighly (half mm) off 9 (18:00) o'clock marker. When i pull out 1 click to adjust the jumping hour hand and turn 2 hours back the hour hand is about 1cm away from the 4 o'click marker. Hope i did not confused you guys.

10 March 2012, 04:17 PM	#10
zeuloa "TRF" Member Join Date: Dec 2009 Real Name: Jose Location: Here Watch: SEA-DWELLER Posts: 2,232	Send it back to RSC

10 March 2012, 04:24 PM	#11
hdrazor251 "TRF" Member Join Date: Nov 2010 Real Name: Jeff Location: Arizona Watch: is recovered!! Posts: 4,255	No way would I live with that...send it back. __________________ 16753 GMT Master, 16613 Bluesy, 16710 GMT Master II, 16570 Polar Explorer II-Stolen & Recovered!! Card Carrying Member of the Global Assoc. of Retro-Grouch-Curmudgeons

10 March 2012, 05:17 PM	#12
Kingair "TRF" Member Join Date: Oct 2009 Location: USA Watch: Not enough ;-) Posts: 21,232	Maybe find a good watchmaker. Easy job

10 March 2012, 09:54 PM	#13
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	If it wasn't assembled correctly then I would have them address and fix the problem. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

10 March 2012, 09:56 PM	#14
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 64,006	An easy fix--send it back. For the money you pay you should be 100% satisfied and it should be 100% perfect! __________________ *SPEM SUCCESSUS ALIT*

10 March 2012, 11:20 PM	#16
travisb 2024 SubLV41 Pledge Member Join Date: Aug 2009 Real Name: Travis Location: FL / NYC Watch: Yes.. Posts: 33,489	Should be a quick fix. The watch should be perfect as you would expect after a full service.

12 March 2012, 05:35 PM	#17
Noriki "TRF" Member Join Date: Aug 2009 Location: Bangkok Watch: Mix Posts: 253	Just a little update Brought my watch to RSC and told the counter girl what happen and she bring it in to the technician, 10 min later the technician came out and told me there are nothing wrong with the watch alignment and is normal. 1. He adjust the min hand forward and backward till the hour hand pointed at center marker. 2. He adjust the the jumping hour hand forward and backward and is still off center marker BUT he say this is due to the free play gap, the hour hand will be back to center on the next marker after the min hand made a 60 min trun. Do you guys agree with what the RSC technician say ?

12 March 2012, 11:36 PM	#20
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	If all three hands don't point to midnight when turned it's wrong. There shouldn't be as much play as the tech is describing.

13 March 2012, 02:24 AM	#21
horseco "TRF" Member Join Date: Jan 2011 Real Name: Anthony Location: North Jersey Watch: Daytona 116528 Posts: 3,426	The waiting for RSC would kill me... sorry...

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