Warranty Question

[scotth42]

Question about buying a Rolex that is BNIB but several years old and technically would be out of warrantee if it had been named and dated.

However, it is stamped by AD but has open name and date.

Hypothetically, can any date be filled in if it were to need service(2012, 2013) and then would it be fully warranted for the full 2 years from the date entered?

Please feel free to IM.

Thanks for the help.

[gwalker]

You could fill it in when it needs service but if the watch shows 5 years of wear with a purchase date of 3 months ago it might raise questions. Also make sure ad on the card is still in business. You would look like a fool if the place went out of business years ago and you just wrote a date in. IMO I wouldn't mess with it. If the watch gets to the point where it needs service I doubt Rolex will fall for that under a warranty claim.

[dddrees]

Originally Posted by gwalker

You could fill it in when it needs service but if the watch shows 5 years of wear with a purchase date of 3 months ago it might raise questions. Also make sure ad on the card is still in business. You would look like a fool if the place went out of business years ago and you just wrote a date in. IMO I wouldn't mess with it. If the watch gets to the point where it needs service I doubt Rolex will fall for that under a warranty claim.

Rolex is not only have a look at the outside, they're going to see what's inside. RSC is going to have a good idea if your trying to run a scam on them.

[scotth42]

Thank you for your honest answers.

So an open warranty card is essentially of no value if the watch is BNIB but 4 or 5 years old. Couldn't an AD have a BNIB watch laying around for several years before it is sold ?

[gwalker]

Originally Posted by scotth42

Thank you for your honest answers.

So an open warranty card is essentially of no value if the watch is BNIB but 4 or 5 years old. Couldn't an AD have a BNIB watch laying around for several years before it is sold ?

Yes. But the watches aren't being worn every day and aren't running. After a watch has been worn for years there is wear and tear on the gears and such. ADs might wind their watches every month or so to just move the oils around.

[sleddog]

Originally Posted by gwalker

You could fill it in when it needs service but if the watch shows 5 years of wear with a purchase date of 3 months ago it might raise questions. Also make sure ad on the card is still in business. You would look like a fool if the place went out of business years ago and you just wrote a date in. IMO I wouldn't mess with it. If the watch gets to the point where it needs service I doubt Rolex will fall for that under a warranty claim.

This will never work.

Although the card is blank, Rolex is always notified of a watch leaving its original vendor. AD's are required to do this for inventory sake!
The fact that the card is blank is irrelavent....

Originally Posted by scotth42

Thank you for your honest answers.

So an open warranty card is essentially of no value if the watch is BNIB but 4 or 5 years old. Couldn't an AD have a BNIB watch laying around for several years before it is sold ?

Open card aside, the warranty is good for 2 years after the original sale, and that's it!
The card should be filled by the AD, and it has no benefit to you if it's not.

AD's can and do have watches that sit for a few years, but the warranty starts at the sale date, regardless of age in the store....

[dddrees]

Originally Posted by sleddog

This will never work.

Although the card is blank, Rolex is always notified of a watch leaving its original vendor. AD's are required to do this for inventory sake!
The fact that the card is blank is irrelavent....


Open card aside, the warranty is good for 2 years after the original sale, and that's it!
The card should be filled by the AD, and it has no benefit to you if it's not.

AD's can and do have watches that sit for a few years, but the warranty starts at the sale date, regardless of age in the store....

Good point Rob.

[Roley]

An AD will warrant BNIB old new stock. In your case...I wouldn't mess with it.

[Lagunatic]

Originally Posted by scotth42

Question about buying a Rolex that is BNIB but several years old and technically would be out of warrantee if it had been named and dated.

However, it is stamped by AD but has open name and date.

Hypothetically, can any date be filled in if it were to need service(2012, 2013) and then would it be fully warranted for the full 2 years from the date entered?

Please feel free to IM.

Thanks for the help.

Don't screw around with the Rolex Company.

[scotth42]

I understand and appreciate what you are all saying.

I am puzzled then why the sellers in the used Rolex section seem to think there is value in the fact that the piece they are selling has an open warranty ?

The value of any warranty card (even if w/n the 2 year period) then is simply to verify authenticity and not for warranty sake ? This is especially so in the U.S. if it is named and dated since the warranty is not transferrable ?

[Tools]

Originally Posted by scotth42

I understand and appreciate what you are all saying.

I am puzzled then why the sellers in the used Rolex section seem to think there is value in the fact that the piece they are selling has an open warranty ?

The value of any warranty card then is simply to verify authenticity and not for warranty sake ?

Used Rolexes have no warranty... Nobody can offer a warranty except an authorized Dealer..

They make a big deal about it on the Internet because they have found that there are people who will pay more for such things, or see it as a benifit of some sort...

And no, a warranty card, or any piece of paper does not "authenticate" any watch.. It's just a piece of paper that also needs to be "authenticated" separatey as "papers" can be counterfeited much more easily than a watch.... Never count on such things to authenticate a Rolex purchase..

[dddrees]

Originally Posted by scotth42

I understand and appreciate what you are all saying.

I am puzzled then why the sellers in the used Rolex section seem to think there is value in the fact that the piece they are selling has an open warranty ?

The value of any warranty card then is simply to verify authenticity and not for warranty sake ?

Same reason that Rolex makes such a big deal about the Parachrom Blu Hairspring.

MARKETING!!!

[snaggle]

Originally Posted by scotth42

I understand and appreciate what you are all saying.

I am puzzled then why the sellers in the used Rolex section seem to think there is value in the fact that the piece they are selling has an open warranty ?

The value of any warranty card then is simply to verify authenticity and not for warranty sake ?

The reason why people do this, is say I wanted to buy a BNIB watch, but was not going to wear it for 1 year, then I could write down the current date 1 year later, and it wont be really lying because the watch was never worn, you get what I mean?

Like others mentioned, Rolex can have a rough idea of how long the watch was running, but not a close idea, probably plus or minus 1 year.

So I mean, if your watch was running for 5 years, and you dated the card as 4 years old, i guess it would be believable to Rolex. But putting the current date on a watch running for 5 years will be way too obvious.

Now, if you are planning on sending it in to RSC, you would need the warranty card, so if I were you, since you cant date it within the last 2 years, just date it as 5 years old or however old it is since it wont make a difference anyway considering warranty is only valid for 2 years. Plus, even if your watch was really in warranty and dated correctly, Rolex won't service it for free - warranty is ONLY if something fails, service not included and is almost always paid for.

So if you want the watch, get it for what it is, the open warranty card will really come to no use if it has been running for so many years. When it arrives, just date it 5 years old so the card would be valid, considering it is not valid if it is not dated.

[sleddog]

Originally Posted by snaggle

The reason why people do this, is say I wanted to buy a BNIB watch, but was not going to wear it for 1 year, then I could write down the current date 1 year later, and it wont be really lying because the watch was never worn, you get what I mean?

Like others mentioned, Rolex can have a rough idea of how long the watch was running, but not a close idea, probably plus or minus 1 year.

So I mean, if your watch was running for 5 years, and you dated the card as 4 years old, i guess it would be believable to Rolex. But putting the current date on a watch running for 5 years will be way too obvious.

Now, if you are planning on sending it in to RSC, you would need the warranty card, so if I were you, since you cant date it within the last 2 years, just date it as 5 years old or however old it is since it wont make a difference anyway considering warranty is only valid for 2 years. Plus, even if your watch was really in warranty and dated correctly, Rolex won't service it for free - warranty is ONLY if something fails, service not included and is almost always paid for.

So if you want the watch, get it for what it is, the open warranty card will really come to no use if it has been running for so many years. When it arrives, just date it 5 years old so the card would be valid, considering it is not valid if it is not dated.

Get what you mean??? Not at all....other than a deception!!

Your next two paragraphs are incorrect also, and still trying to deceive.
Rolex knows exactly when the watch was sold, regardless of an open card or paper. When the watch leaves the AD, the AD is required to notify Rolex. For inventory and reordering....

The fourth paragraph is also incorrect.
You do not need a warranty card/paper to send a watch to RSC. You only need to use the card or paper if you are requiring warranty work under the 2 year grace period from purchase date. If the watch is outside this warranty period, a card or paper is not needed. In fact, the card or paper is now worthless in the eyes of Rolex after this...
Also, if Rolex does perform certain criteria to Honor a warranty, they will strip down and replace (essentially a full service), free of charge if this was a manufacturing fault of parts or labor.

Do not think because you have a blank card (of no benefit other than to have your own name noted), you can try a fast one over a corporation like Rolex.
The have a huge data base, and know more than you think they do.

[snaggle]

Originally Posted by sleddog

Get what you mean??? Not at all....other than a deception!!

Your next two paragraphs are incorrect also, and still trying to deceive.
Rolex knows exactly when the watch was sold, regardless of an open card or paper. When the watch leaves the AD, the AD is required to notify Rolex. For inventory and reordering....

The fourth paragraph is also incorrect.
You do not need a warranty card/paper to send a watch to RSC. You only need to use the card or paper if you are requiring warranty work under the 2 year grace period from purchase date. If the watch is outside this warranty period, a card or paper is not needed. In fact, the card or paper is now worthless in the eyes of Rolex after this...
Also, if Rolex does perform certain criteria to Honor a warranty, they will strip down and replace (essentially a full service), free of charge if this was a manufacturing fault of parts or labor.

Do not think because you have a blank card (of no benefit other than to have your own name noted), you can try a fast one over a corporation like Rolex.
The have a huge data base, and know more than you think they do.

Well, so many people claim that Rolex knows exactly when a watch is sold from an AD. Nobody can prove this is true, and I would imagine you mentioned this from what you have heard but was never confirmed to be true, correct?

If Rolex were to really know when the watch left the AD, could you explain why they would go on to sell thousands of watches to gray dealers with an open warranty card? If Rolex knew exactly when it left the AD, then every single watch sold by a gray dealer would have a voided warranty because the date would not match that of the date it was sold by the AD, correct?

All or most of the gray dealers leave the warranty card open on their inventory and date it the same date THEY sell it, not the AD sells it, correct?

Also, AD's would not sell the volume of watches they do to gray dealers which is not allowed, if rolex did know about this because their license would have been taken away years ago if Rolex did in fact know when they were sold.

In summary to what I said, every single day watches are sold with warranty cards dated AFTER it left the AD, sometimes by months whenever a watch is sold by a gray dealer to a customer. So that really proves that Rolex does NOT know of every single watch that left the AD, and if they did, any AD that has a relationship with a gray dealer would have been shut down.

As for the part of not needing a warranty card to send in for service, this is entirely correct. However, if the watch was reported stolen or had somebody else's name in their registry, the card would be needed to prove ownership. So in SOME cases, Rolex could ask for a warranty card. I did not mean it is always needed, its just better to have.

And just for the record, I am a very honest guy, and never cheat anyone, nor do I like doing anything unlawful such as putting a false date on the warranty. I even mentioned myself in the previous post that he should date it 4 or 5 years back since Rolex will in fact know around when it was sold or running. The only thing I said was if the watch was never used, it should be fair that he could date it later than it was sold, since it was never used, and this in reality is not cheating.

[MortgageGuy]

Originally Posted by sleddog

Do not think because you have a blank card (of no benefit other than to have your own name noted), you can try a fast one over a corporation like Rolex.
The have a huge data base, and know more than you think they do.

Best info I have heard in awhile here... Seems like there are alot of these threads about open cards and a warranty... There is NOT a warranty on a used Rolex as sated by yourself and Tools also in this thread... it is all about $$$ IMO why a seller would "market" this as having a higher value and who can fault them... people are buying it

Now onto serial numbers

[Roley]

Really the only value of an open card...is so that you, or someone else you are selling the watch to, can put their name on it. Most of the time the date field is filled in, to match the sales receipt.

[sleddog]

The only benefit, if you wish to call it that, is that your name can be placed on the card. Some people like this fact!

The value of the warranty card is simply for warranty work needed, and in most cases, is not needed/used during the first 2 years of ownership.
After that time frame, the card is nothing more than an item the discerning buyer (and internet hype) like to have to make a full 'box kit'......

The watch is most important...

[scotth42]

Thanks to everyone for your prompt and highly educational responses.

I think I have a better understanding now of buying preowned.

[azguy]

Originally Posted by scotth42

Thanks to everyone for your prompt and highly educational responses.

I think I have a better understanding now of buying preowned.

Buy the watch, forget the box and papers and save some cash

[rr-nyc]

Originally Posted by snaggle

The reason why people do this, is say I wanted to buy a BNIB watch, but was not going to wear it for 1 year, then I could write down the current date 1 year later, and it wont be really lying because the watch was never worn, you get what I mean?

Like others mentioned, Rolex can have a rough idea of how long the watch was running, but not a close idea, probably plus or minus 1 year.

So I mean, if your watch was running for 5 years, and you dated the card as 4 years old, i guess it would be believable to Rolex. But putting the current date on a watch running for 5 years will be way too obvious.

Now, if you are planning on sending it in to RSC, you would need the warranty card, so if I were you, since you cant date it within the last 2 years, just date it as 5 years old or however old it is since it wont make a difference anyway considering warranty is only valid for 2 years. Plus, even if your watch was really in warranty and dated correctly, Rolex won't service it for free - warranty is ONLY if something fails, service not included and is almost always paid for.

So if you want the watch, get it for what it is, the open warranty card will really come to no use if it has been running for so many years. When it arrives, just date it 5 years old so the card would be valid, considering it is not valid if it is not dated.

Seriously?

Even if you swore on the Bible that your intention is to buy a watch now and let it sit in your sock drawer unused for a year, I'd still call BS

The watch is warranted for two years from the date of purchase, not the date you want to wear it.

If you could roll back your car's odometer in order to keep your car under warranty, would you?

[snaggle]

Originally Posted by rr-nyc

Seriously?

Even if you swore on the Bible that your intention is to buy a watch now and let it sit in your sock drawer unused for a year, I'd still call BS
No, I personally wouldn't wait 2 minutes to put on my new watch. However, believe it or not, other people keep watches BNIB and don't wear them. There are many reasons why people do this, I know one of them is because sometimes they think if they keep it for 20 years or so, it will increase in value considering its condition. I don't do this, or ever will though.

The watch is warranted for two years from the date of purchase, not the date you want to wear it. I know.

If you could roll back your car's odometer in order to keep your car under warranty, would you? I wouldn't even think about it. Never will.

I think you really misunderstood my post, read the other post where I replied to sleddog and you will understand what I meant

[zeuloa]

Originally Posted by scotth42

Thank you for your honest answers.

So an open warranty card is essentially of no value if the watch is BNIB but 4 or 5 years old. Couldn't an AD have a BNIB watch laying around for several years before it is sold ?

If you bought the watch from an AD and the watch was seating there for 5 or 10 years, the warranty is still activated the day you bought the watch and warranty card was stamped.

If the watch was at an AD the movement was probably not working as it was in the case, therefore no wear and tear.

[rr-nyc]

Originally Posted by scotth42

That is not what I took way from reading past threads. Here in the U.S the Rolex warranty is NOT transferrable to the second owner even if everything was done by the book at the time of the original purchase and it is w/n the 2 year period.

I will therefore ask my question from 4 posts above again.

Is the warranty transferrable in the U.S. with other Manuf other than Rolex ?

I'm not sure which thread you're referring to but the last several all ended the same way- the warranty is transferable

[scotth42]

Originally Posted by improviz

False. There was a lengthy thread on this very subject this past month, and RSC NY DID honor the warranty, and DID inform the owner that the warranty IS transferable. Thread:
http://www.rolexforums.com/showthread.php?t=220982

Originally Posted by rr-nyc

I'm not sure which thread you're referring to but the last several all ended the same way- the warranty is transferable

In the process of reading the above thread....so far it seems like the OP in this scenario had to jump through hoops to get anything done and therefore not as clear cut as you all make it out to be and there is often a battle involved. Will read the rest as time permits.

Still need an answer to whether other manufacturer's have warranties that are transferable.

[rr-nyc]

Originally Posted by scotth42

In the process of reading the above thread....so far it seems like the OP in this scenario had to jump through hoops to get anything done and therefore not as clear cut as you all make it out to be and there is often a battle involved. Will read the rest as time permits.

Still need an answer to whether other manufacturer's have warranties that are transferable.

Unless it says it's non-transferable or limited to the original owner, it's transferable