ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
|
7 August 2012, 06:32 AM | #1 |
"TRF" Member
Join Date: Apr 2012
Location: New Jersey
Posts: 4,224
|
Rolex Servicing Questions
I have a couple questions regarding Rolex servicing. I have a 16610 that is about due for a service. Everything is in working order but it's about time it had a look over, had some scratches seen to, and pressure tested.
1. Will an AD send your Rolex for you to a servicing center? In my case I am assuming NYC is the closest. If not whom do I contact to arrange this? The service center directly? 2. How much does a service routinely cost for a stainless steel watch that requires no major parts? I am anticipating a cleaning and some scratches removed. 3. At five years is my watch better served by just sticking with an AD's offered servicing. I am assuming the answer here is no but I thought I'd ask. The watch is about five years old, has no issues. It was banged up a lot during my internship. Just want to do what's right by the watch as it is my most sentimental piece. I differ to the experts for your opinion and insight. Respectfully, Evan |
7 August 2012, 07:11 AM | #2 |
"TRF" Member
Join Date: Dec 2010
Location: US
Watch: 1680 Red & 16622
Posts: 2,449
|
Not sure why nobody responded, I'm no expert at all but figured I'd share the little I know. I haven't sent my Rolex in yet but probably will in the next year or so.
1. I think you should contact the nearest (or whichever RSC you prefer) via phone and tell them you want to send it in for service. They will tell you exactly what to do as far as shipping it, where to ship it to, etc.. You can ask them any questions. In my case, I live in CT, so I will probably go into NYC and drop it off to avoid shipping charges and potential errors. 2. From what I've read, around 600-800 (assuming you don't need replacement pieces). They clean everything up, inside and outside and it comes back looking brand new. It also comes back with a 2 year warranty, just like when it was brought brand new. 3. I think it depends on the person. RSC is the safest bet, but you will most likely pay more than you would at a watch maker / AD that services Rolexes. If you know someone that is highly recommended by other experts, that might be the better choice since it will probably be cheaper. In my honest opinion, I'd like to send mine back to RSC. I know it will get done right, it will come with the Rolex warranty which is great for piece of mind and good for resale. That's my 2 cents on your post. For those of you who have experience, please feel free to chime in and correct anything I may not be wrong about. |
7 August 2012, 07:24 AM | #3 |
"TRF" Member
Join Date: Apr 2009
Location: Sea Level
Watch: Varies
Posts: 6,877
|
I would rather deal with RSC directly then go thru my AD. That way they contact me with any decisions/questions and not let any employee's at the AD make decisons on my behalf.
__________________
Instagram @z32turbo |
7 August 2012, 08:49 AM | #4 |
2024 SubLV41 Pledge Member
Join Date: May 2009
Real Name: Larry
Location: So Cal
Watch: Rolex GMT 1675
Posts: 5,087
|
X2. If I had not been deeling directly with the RSC I would not have known I could switch from a black dial to a blue one. They also told me why they were suggesting some things being done. The service was $600 each on a GMT/Sub, and the turnaround was three weeks.
|
7 August 2012, 09:14 AM | #5 |
2024 Pledge Member
Join Date: Jun 2008
Location: So Cal, USA
Watch: Not a ONEWatch Man
Posts: 7,383
|
$600 for GMT-II C recently at RSC-Beverly Hills
__________________
SS Submariner Date "Z" SS SeaDweller "D" SS Submariner "Random" TT Blue Submariner "P" SS GMT-Master ll "M", Pepsi Pam 311, 524, 297 |
8 August 2012, 02:27 AM | #6 | |
"TRF" Member
Join Date: Dec 2010
Location: US
Watch: 1680 Red & 16622
Posts: 2,449
|
Quote:
|
|
8 August 2012, 02:43 AM | #7 |
"TRF" Member
Join Date: Sep 2007
Real Name: justRay
Location: Back2California
Watch: Birdies
Posts: 1,921
|
Just got my GMT classic back from the RSC, in Dallas. Servicing was $600 + $85 my AD charged me for shipping. Plus, as stated earlier, all dialogue will be through the AD, and not the timepiece owner. Next time, I will deal directly with Rolex myself. I just like to stay in the loop of things.
__________________
JJ "Tranquil? Just wait till I get started!! LOL! LOL!" --JJ Rolex~By way of an extraordinary life, and all the simple pleasures it has to offer~ |
8 August 2012, 04:04 AM | #8 | |
2024 SubLV41 Pledge Member
Join Date: May 2009
Real Name: Larry
Location: So Cal
Watch: Rolex GMT 1675
Posts: 5,087
|
Quote:
This is a picture of them the day I got them back. |
|
8 August 2012, 04:45 AM | #9 | |
"TRF" Member
Join Date: Dec 2010
Location: US
Watch: 1680 Red & 16622
Posts: 2,449
|
Quote:
Your watches look great! Hidden GMT hand! |
|
7 August 2012, 07:40 AM | #10 |
"TRF" Member
Join Date: Aug 2006
Real Name: Vernon
Location: C-a-n-a-d-a
Watch: 16600
Posts: 5,641
|
If you use an AD to send to RSC, the service record will be under your AD and not through you.
A typical cost for regular overhaul (includes new seals, gaskets, polishing, pressure testing) to cost around $545 + taxes. The turnaround time is approx 4 weeks. Rolex will also send you a service estimate prior to doing any work. I also believe if you call your nearest RSC, they can make arrangements to send you a service pkg envelope.
__________________
I'm just a cook... |
7 August 2012, 07:45 AM | #11 |
2024 SubLV41 Pledge Member
Join Date: Jul 2009
Location: Cave
Watch: Sundial
Posts: 33,940
|
Deal with RSC directly otherwise they won't speak with you directly if there's an issue (AD would be on record as POC). RSC will send you packaging materials and instructions - just need to find brown packaging tape. Make sure to use USPS (per instructions) and insure for full value. Service will cost around $800 (there was recently a service price increase) but polishing is included - excluding any parts required.
|
7 August 2012, 07:51 AM | #12 | |
"TRF" Member
Join Date: Aug 2006
Real Name: Vernon
Location: C-a-n-a-d-a
Watch: 16600
Posts: 5,641
|
I just took my SD last week to RSC in Toronto and the overhaul quote for me was $580. $800 for a regular standard overhaul sounds a little pricey, that prices seems like it has parts replaced in that price.
Quote:
__________________
I'm just a cook... |
|
7 August 2012, 08:06 AM | #13 |
"TRF" Member
Join Date: Nov 2010
Real Name: Mr. Bill
Location: South Florida
Watch: 16610
Posts: 6,148
|
$650 in the US.
Check with TRF member Rikki for service. If it must be RSC go with Dallas stay away from NYC. cheers:
__________________
Card Carrying Member of the Global Association of the Retro-Grouch-Curmudgeons - ID # 13 |
7 August 2012, 08:33 AM | #14 |
"TRF" Member
Join Date: Aug 2012
Real Name: James
Location: New Providence,NJ
Watch: Submariner 14060
Posts: 2,371
|
I just dropped my 1999 14060 sub off last week to the RSC in NYC
$600 for service $75 for replacement crown (it was worn) +tax came to $734. Since I'm not far by car or train I decided to drop it off in person. I'll pick it up in person when it's ready. They estimated 3-4 weeks turnaround time. |
7 August 2012, 09:03 AM | #15 |
Member
Join Date: Apr 2012
Location: USA
Posts: 80
|
My daughter will be taking four Rolexes (what is the plural of 'Rolex'?) and a Tudor to the RSC in NYC this week to get estimates for various repairs and services - I will report when I know something.
|
7 August 2012, 12:32 PM | #16 |
2024 SubLV41 Pledge Member
Join Date: Dec 2009
Real Name: Bob
Location: U.S.A.
Watch: 1655
Posts: 64,300
|
My indie....has Rolex tools & access to Rolex parts......I had my P serial 16610 serviced......clean, oil, adjust & pressure test, new mainspring & all gaskets= US$480.
__________________
Founder & Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons |
7 August 2012, 09:17 AM | #17 |
2024 Pledge Member
Join Date: Nov 2009
Real Name: Pete
Location: USA
Watch: Rolex
Posts: 1,607
|
Not sure what part of Maryland you are in...but, if you are close to D.C., Tiny Jewel Box has a Rolex watchmaker and can service for you.
Just an option - I have dealt with them before and it's a good location. Just had my second service on my ten year old sub and it really does come back looking as good as new, literally.
__________________
SS Submariner K16610 SS Submariner F16610LV SS/P Yachtmaster M16622 SS Black Dial Daytona M116520 SS Explorer II D16570 |
7 August 2012, 10:08 AM | #18 |
"TRF" Member
Join Date: Apr 2012
Location: New Jersey
Posts: 4,224
|
I spend quite a bit of time in DC and will check out and price out Tiny Jewel Box. I appreciate all the help and feedback. I want to give my Sub some love since it looks worn compared to my newer Explorer. I appreciate all the information and help.
|
7 August 2012, 10:31 AM | #19 | |
2024 Pledge Member
Join Date: Nov 2009
Real Name: Pete
Location: USA
Watch: Rolex
Posts: 1,607
|
Quote:
Good luck, can't wait to see pictures when it's all done with servicing
__________________
SS Submariner K16610 SS Submariner F16610LV SS/P Yachtmaster M16622 SS Black Dial Daytona M116520 SS Explorer II D16570 |
|
7 August 2012, 12:08 PM | #20 |
"TRF" Member
Join Date: Feb 2012
Location: Florida State!
Watch: It's just a watch.
Posts: 1,463
|
My 16613 is due for the same service. I called RSC in Dallas and they said $600 for routine service. I could either ship it directly to them or take it to my AD who would charge the same $600 and would ship it for me. The RSC rep I talked to encouraged me to use my AD for the shipping.
|
7 August 2012, 01:11 PM | #21 |
"TRF" Member
Join Date: Apr 2012
Location: New Jersey
Posts: 4,224
|
I will definitely get those for you. I am going to swing by my AD tomorrow and talk turkey. Lucky I have a beauty to keep me company while I wait.
|
7 August 2012, 01:19 PM | #22 |
"TRF" Member
Join Date: Apr 2012
Real Name: Alex
Location: Chicago
Watch: AP,PP, Rolex
Posts: 37,156
|
Good company to keep you occupied!
|
7 August 2012, 02:57 PM | #23 |
"TRF" Member
Join Date: Dec 2009
Real Name: Jose
Location: Here
Watch: SEA-DWELLER
Posts: 2,232
|
I would wait a few years, until the 7 year mark. When that time comes I would send directly to RSC Dallas.
|
7 August 2012, 11:45 PM | #24 |
"TRF" Member
Join Date: May 2009
Real Name: steve
Location: dallas area
Watch: 50's TT t-bird
Posts: 3,689
|
x2
I thought 7 years was the new timing, too. However, pressure testing (cheap) never hurts. I work about 3 miles from RSC-Dallas but have used other watch tech's for service for the last 26 years in Dallas. I'm sure there are lots of good watch guys near DC who can do nice work for you. Some AD's have their own watch tech, but they'll typically charge Rolex prices.
|
8 August 2012, 12:00 AM | #25 |
Banned
Join Date: Sep 2011
Real Name: -------
Location: -------
Watch: ---------
Posts: 12,609
|
I would have it pressure tested and continue to wear it, 5 years is waaaay to early in my opinion.....
|
7 August 2012, 06:11 PM | #26 |
"TRF" Member
Join Date: Dec 2009
Real Name: Jose
Location: Here
Watch: SEA-DWELLER
Posts: 2,232
|
I would wait a few years, until the 7 year mark. When that time comes I would send directly to RSC Dallas.
|
8 August 2012, 06:16 AM | #27 |
Member
Join Date: Jun 2012
Real Name: gary
Location: nyc
Watch: 1016 (1968)
Posts: 55
|
servicing questions
the old saw "if it ain't broke..." applies to rolex watches, too.
advice from rolex service evp, two mgrs of service dept, nyc. if "opc" keeps reasonably good time, with nighttime adjustments, leave it be. regional authorized service centers are overloaded, lag times are very long, repair costs for chronometer overhaul are high, service quality is stretched thin. it was a big problem in the '60s, it's got to be much bigger now. mechanical movement watchmakers (repair techs) are scarce, for decades, the swiss have struggled to replace retiring watchmakers. you get the idea. finally, case and bracelet maintenance can be left to local "ad"s if you know their good reputation is deserved. you might ask to see some of their work. i tend to ramble. so, that's "30". |
10 August 2012, 09:35 AM | #28 |
"TRF" Member
Join Date: Aug 2012
Location: New York
Posts: 1
|
I have worn my vintage 1930's Rolex for 22 yrs, almost every day, and up until 3 days ago, it worked fine. I never had it serviced in all that time. Its in the shop getting fixed now and I am to pick it up in about 2 weeks. whenever they call and say its ready....It will cost about $500, and I expect it to work perfectly for another 22 yrs.
|
22 August 2012, 04:00 AM | #29 |
"TRF" Member
Join Date: Aug 2012
Real Name: James
Location: New Providence,NJ
Watch: Submariner 14060
Posts: 2,371
|
I picked up my Rolex for RSC NY today and here are the results (next 2-3 posts)
|
22 August 2012, 04:00 AM | #30 |
"TRF" Member
Join Date: Aug 2012
Real Name: James
Location: New Providence,NJ
Watch: Submariner 14060
Posts: 2,371
|
I picked up my Rolex for RSC NY today and here are the results (next 2-3 posts - before and after shots)
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
Thread Tools | |
Display Modes | |
|
|
*Banners
Of The Month*
This space is provided to horological resources.