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Gaijin · 1 July 2013, 10:30 AM

I have a Dell. I cannot get online. Either at home or at work. My GF can get online at home with her computer. I cannot.

Brought my computer to work. My co workers can get online but I cannot. I have tried using an ether cord and wireless connections.

Any advice. Dell. Windows 7.

Thank you to anyone who come advice other than get an Apple.

Using my friend's computer now and only have a short window.

linesiders · 1 July 2013, 12:10 PM

Laptop?

Make sure the power plug is in and working. Dell had driver that disabled laptop Ethernet port when not plugged in.

Control Panel > Network Connections > Show Adapters > make sure you see adapters listed (something like Broadcom 10/100/100 Ethernet LAN or something)

Control Panel > Network Connections > Show Adapters > go to properties of your network adapter > IPV4 Properties > make sure set to DHCP - if there is a static address assigned it will likely not work on other networks

You also may have a virus that had disabled / disrupted your IP stack. Go & download MalwareAntibytes (from MajorGeeks.com) onto a thumb drive, install onto laptop and run full scan, remove anything found - may or may not resolve this.

Gaijin · 1 July 2013, 12:32 PM

Thanks for the advice. The things you told me to look for I could not find on my control panel. Still SOL.

linesiders · 1 July 2013, 01:13 PM

Bottom right corner of your desktop is an icon with a computer & a wire, might have a caution symbol, hover over until you see network (no access or something similar) Right click and "Open Network and Sharing center" > Change Adapter Settings

TheVTCGuy · 1 July 2013, 02:27 PM

In the windows line, type CMD

In the DOS window that comes up. type: IPCONFIG /all

This will give you the status of the adaptors, and if the computer is receiving an IP address (assuming DHCP).

Then you can do a release and renew... Feel free to PM me and I can walk you through the steps.

The Joker · 1 July 2013, 05:07 PM

Quote:

Originally Posted by TheVTCGuy

In the windows line, type CMD

In the DOS window that comes up. type: IPCONFIG /all

This will give you the status of the adaptors, and if the computer is receiving an IP address (assuming DHCP).

Then you can do a release and renew... Feel free to PM me and I can walk you through the steps.

x2 yep this. Try pinging the gateway. This will be your router, then try pinging google.

rolehex · 1 July 2013, 04:11 PM

If this is a laptop...on the very front of your computer is a fluted, sliding button near the touch pad. This switch blocks or opens internet access. You may have accidentally slid the button over while moving your computer. That's my guess.

77T · 2 July 2013, 02:16 AM

Quote:

get an Apple.

- but

IS the best advice

Gaijin · 6 July 2013, 10:52 AM

Well I am back online. Thanks to all that offered help. I had to re-install so many things. Drivers etc. What a mess. My partner at work probably spent 10 hours on the thing at home fixing it.

skprd13 · 6 July 2013, 12:23 PM

Quote:

Originally Posted by Gaijin

I have a Dell. I cannot get online. Either at home or at work. My GF can get online at home with her computer. I cannot.

Brought my computer to work. My co workers can get online but I cannot. I have tried using an ether cord and wireless connections.

Any advice. Dell. Windows 7.

Thank you to anyone who come advice other than get an Apple.

Using my friend's computer now and only have a short window.

Are you saying you cannot get online into this forum? If so I think I know why PM me and hopefully we can resolve this problem. I know because I had the same problem about 1 month ago.

Aloha,
Tom

Gaijin · 6 July 2013, 03:18 PM

No I was ok getting into the forum from work. I just could not use my laptop for awhile. All is well now. Thanks Tom.

Kingair · 6 July 2013, 04:19 PM

Great news Tom

HAGWe

malarky_hk · 8 July 2013, 02:50 PM

Was wondering where you've been lately.

Good to have you back, buddy!

Gaijin · 10 July 2013, 12:35 AM

Quote:

Originally Posted by malarky_hk

Was wondering where you've been lately.

Good to have you back, buddy!

Thanks Mark. You coming over anytime soon?

Kingair · 8 July 2013, 02:57 PM

Quote:

Originally Posted by cghnhmhu

I have a Dell. I cannot get online.

HAGOne

77T · 10 July 2013, 04:26 AM

Quote:

Originally Posted by cghnhmhu

I have a Dell. I cannot get online.

Quote:

Originally Posted by Kingair

HAGOne

Yeah, me too...then looked at the code and this user is appending hidden links in many posts to a 1x1 px. image file that may have sinister purposes - reported it to Mods already.

MonBK · 10 July 2013, 05:48 AM

Quote:

Originally Posted by 77T

Yeah, me too...then looked at the code and this user is appending hidden links in many posts to a 1x1 px. image file that may have sinister purposes - reported it to Mods already.

A troll now gone.

77T · 10 July 2013, 06:48 AM

Quote:

Originally Posted by MonBK

A troll now gone.

Ah - very good then...

1 July 2013, 10:30 AM	#1
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	Need computer help please.. I have a Dell. I cannot get online. Either at home or at work. My GF can get online at home with her computer. I cannot. Brought my computer to work. My co workers can get online but I cannot. I have tried using an ether cord and wireless connections. Any advice. Dell. Windows 7. Thank you to anyone who come advice other than get an Apple. Using my friend's computer now and only have a short window.

1 July 2013, 12:10 PM	#2
linesiders 2024 SubLV41 Pledge Member Join Date: Dec 2011 Location: RedSox Nation Watch: U Talkn Bout Wilis Posts: 5,503	Laptop? Make sure the power plug is in and working. Dell had driver that disabled laptop Ethernet port when not plugged in. Control Panel > Network Connections > Show Adapters > make sure you see adapters listed (something like Broadcom 10/100/100 Ethernet LAN or something) Control Panel > Network Connections > Show Adapters > go to properties of your network adapter > IPV4 Properties > make sure set to DHCP - if there is a static address assigned it will likely not work on other networks You also may have a virus that had disabled / disrupted your IP stack. Go & download MalwareAntibytes (from MajorGeeks.com) onto a thumb drive, install onto laptop and run full scan, remove anything found - may or may not resolve this. __________________ I'm a sailor peg. And I've lost my leg. Climbing up the top sails. I've lost my leg!

1 July 2013, 01:13 PM	#4
linesiders 2024 SubLV41 Pledge Member Join Date: Dec 2011 Location: RedSox Nation Watch: U Talkn Bout Wilis Posts: 5,503	Bottom right corner of your desktop is an icon with a computer & a wire, might have a caution symbol, hover over until you see network (no access or something similar) Right click and "Open Network and Sharing center" > Change Adapter Settings __________________ I'm a sailor peg. And I've lost my leg. Climbing up the top sails. I've lost my leg!

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1 July 2013, 12:32 PM	#3
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	Thanks for the advice. The things you told me to look for I could not find on my control panel. Still SOL.

1 July 2013, 02:27 PM	#5
TheVTCGuy Banned Join Date: Jul 2008 Real Name: Paul Location: San Diego Watch: 126619LB Posts: 21,540	In the windows line, type CMD In the DOS window that comes up. type: IPCONFIG /all This will give you the status of the adaptors, and if the computer is receiving an IP address (assuming DHCP). Then you can do a release and renew... Feel free to PM me and I can walk you through the steps.

1 July 2013, 04:11 PM	#7
rolehex 2024 SubLV41 Pledge Member Join Date: Nov 2011 Location: Thousand Oaks, CA Posts: 1,445	If this is a laptop...on the very front of your computer is a fluted, sliding button near the touch pad. This switch blocks or opens internet access. You may have accidentally slid the button over while moving your computer. That's my guess.

6 July 2013, 10:52 AM	#9
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	Well I am back online. Thanks to all that offered help. I had to re-install so many things. Drivers etc. What a mess. My partner at work probably spent 10 hours on the thing at home fixing it.

6 July 2013, 03:18 PM	#11
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	No I was ok getting into the forum from work. I just could not use my laptop for awhile. All is well now. Thanks Tom.

6 July 2013, 04:19 PM	#12
Kingair "TRF" Member Join Date: Oct 2009 Location: USA Watch: Not enough ;-) Posts: 21,232	Great news Tom HAGWe

8 July 2013, 02:50 PM	#13
malarky_hk "TRF" Member Join Date: Jun 2012 Location: ... Watch: Rolex Posts: 4,466	Was wondering where you've been lately. Good to have you back, buddy!

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