AD can't take case back off?

[rolley7]

I went to my AD yesterday and was looking......and happened to ask if he could take my case back off to make sure all is well...he said he cant....has to send it to Dallas.......I'm like.....you must be kidding

[Rolexpilot]

Why take a chance of damaging it?

[Billywiz]

Well t least he didnt try if not confident or competant...sounds like a lucky break.

[porschedude]

Originally Posted by Billywiz

Well t least he didnt try if not confident or competant...sounds like a lucky break.

I agree with this

[Jake B]

Unless your AD is a Rolex Boutique with a service center/technician on-site, then that's sounds about right, bud.

[motoikkyu]

I have an awesome Jumbo Tudor D-D that I bought for very little. 17 of the local watchmakers in my area have tried to get the back off (needs minor repair/service). No luck. I think it was one of the years that the gaskets had a tendency to turn to epoxy. Not Rolex gaskets, at the time, Omegas were known for that. I think someone put a convenient gasket in my watch and now I think I'm going to have to use a torch to loosen it. Anyone have other suggestions? To date, we've tried all the various case openers, cutting oil, penetration oil, freezing, etc. The only thing left is the torch, which I have hesitated to use because it's likely the crystal will melt and possibly horse up the dial, even with the watch inverted.

[s14roller]

Any reason you want to get it checked? Typically, if my car runs like a champ, I dont ask the mechanic to look under the hood for fun.

[zeuloa]

Originally Posted by s14roller

any reason you want to get it checked? Typically, if my car runs like a champ, i dont ask the mechanic to look under the hood for fun.

x2

[SUBversive]

AD probably thought you were nuts.

[onkyo]

Prob no watchmaker.... you don't them messing around with it.

[rolley7]

Why have a business if you can't service your clients locally instead of having to send the product off for weeks to tibucktu?

[Jake B]

Originally Posted by rolley7

Why have a business if you can't service your clients locally instead of having to send the product off for weeks to tibucktu?

Ask the clerk in electronics dept at Target to take apart your Canon camera and see how that works out.

[samsmart]

Originally Posted by rolley7

Why have a business if you can't service your clients locally instead of having to send the product off for weeks to tibucktu?

Hey Dallas isn't Tibucktu. lol Your in Texas!

But Seriously, just take it to a local Jeweler if your worried about anything. Preferably one that knows how to service Rolex Watches.

[HL65]

Originally Posted by rolley7

Why have a business if you can't service your clients locally instead of having to send the product off for weeks to tibucktu?

Most AD's don't and they are retails stores not service centers.

[francis]

Sounds like you went to an AD and not an ASC. (authorized service center)... dealers deal and service centers service.
Try and have your IPad fixed at an Apple store..I would rather they send it away to someone who specializes in service and not high pressure sales.

[warren G.]

I believe your watch is under warranty. They couldn't crack open my then new GMTc.

[Tools]

Any watchmaker can unscrew the caseback if that's all you want.. Does your Dealer have a watchmaker on staff ??

Asking to do so "just because" is asking the Dealer to incur costs in labor and parts and a pressure check to ensure it's still watertight...

[Pup]

Originally Posted by Tools

Yeah, the nerve. !!

I was at the Bentley Dealer the other day, just looking...

Asked them to pop the valve covers on that big V12, you know, just so I could take a look... They wouldn't do it.

The ubiquitous car analogy!....always love 'em!

[Billywiz]

Originally Posted by Tools

Yeah, the nerve. !!

I was at the Bentley Dealer the other day, just looking...

Asked them to pop the valve covers on that big V12, you know, just so I could take a look... They wouldn't do it.

...c'mon he said it was HIS watch not the stores ...

[mikkolopez]

I guess service centers are the only places where they are comfy working on a Rolex.

[mtl514]

http://item.mobileweb.ebay.com/viewi...d=390581323568

This will do the trick

[Daytona-Dan]

It's more likely down to weather they have the technician and tools to do it and pressure check it afterwards. If they don't then they likely not allowed to.

[landroverking]

I have one question why?

[superdog]

Originally Posted by landroverking

I have one question why?

i have the same question.

just to make sure all is well, seems odd.

[rolley7]

I bought it pre owned....just want to be sure all is genuine Rolex.

[landroverking]

Originally Posted by rolley7

I bought it pre owned....just want to be sure all is genuine Rolex.

Then I understand but that should have been done per-purschase.

[rolley7]

Is there a way to tell for sure without cracking the case back off?

[Jake B]

How about sending it to the service center, which apparently is in your own state.
Who did you buy the watch from, a trusted and reputable seller, or a guy on the street with a trenchcoat? Strange to be asking after buying the watch whether it's authentic or not, and not doing your research first. Put yourself in that AD's position...Imagine opening up watches for every Joe off the street who walked in going "Hey, I think maybe I bought a fake Rolex, can you open it up for me?" Were you expecting to pay for this service? All this especially when they may (since you haven't explained in full) well be just a jewelry store authorized to sell Rolex watches, and not have a Rolex technician on site. I makes perfect sense for them to tell you to send it to the service center, or offer to do so for you.

[superdog]

Originally Posted by Jake B

How about sending it to the service center, which apparently is in your own state.
Who did you buy the watch from, a trusted and reputable seller, or a guy on the street with a trenchcoat? Strange to be asking after buying the watch whether it's authentic or not, and not doing your research first. Put yourself in that AD's position...Imagine opening up watches for every Joe off the street who walked in going "Hey, I think maybe I bought a fake Rolex, can you open it up for me?" Were you expecting to pay for this service? All this especially when they may (since you haven't explained in full) well be just a jewelry store authorized to sell Rolex watches, and not have a Rolex technician on site. I makes perfect sense for them to tell you to send it to the service center, or offer to do so for you.

Exactly!!!

[powerfunk]

When I buy used Rolexes with no known service history, I generally send to RSC first so I can have total peace of mind, and papers if that matters to you. You can always decline the service and pay 40 bucks for them to just ship it back to you. I think RSC Dallas may be worth considering for you.