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Old 14 December 2013, 04:17 AM   #1
Token74
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New watch needed repair...

I recently bought a new 116613 from my AD and after a week or so I noticed a tiny chip in the crystal. I checked a picture I'd posted on here when I first opened the box, and sure enough it was there from the start. It was so minor that not a big surprise we missed it; these things happen.

I took it back to the AD who said they'd sort it ASAP, no questions asked. A week later later it arrives back with a new crystal and a couple of small gifts.

Awesome experience as always, these guys really are great to deal with, won't ever buy elsewhere.
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Old 14 December 2013, 04:19 AM   #2
MonBK
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Great, now pop the lid.
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Old 14 December 2013, 04:20 AM   #3
Token74
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And another
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Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune
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Old 14 December 2013, 04:26 AM   #4
Token74
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The lid is removed!
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Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune
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Old 14 December 2013, 04:28 AM   #5
Token74
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Time to eat!
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Time is limited, make every second count.

Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune
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Old 14 December 2013, 04:26 AM   #6
Cc1966
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Cool gift! Glad it's all sorted out. Happy Holidays
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Old 14 December 2013, 05:13 AM   #7
Laszlo
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Wow, now that's customer service!
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Old 14 December 2013, 05:16 AM   #8
SLS
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Very nice gesture by your AD.
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Old 14 December 2013, 08:16 AM   #9
AK797
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Oh, think I'm gonna chip mine too now!
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Old 14 December 2013, 07:41 PM   #10
Token74
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Quote:
Originally Posted by AK797 View Post
Oh, think I'm gonna chip mine too now!
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Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune
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Old 14 December 2013, 07:43 PM   #11
kleman
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That is a nice service, that will always return good results! Great AD.
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Old 15 December 2013, 12:33 AM   #12
cop414
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Fantastic service, as it should be!
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