New watch as gift - warranty card not in your name = issue?

[Roger Lococco]

Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name.

Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here?

[rob]

How much do you want the watch? Your never going to look at the card. All three of my modern Rolexes have the original, and vintage has a warranty card from the last maintenance. Never looked at them after putting them in the boxes.

[Max16013]

You are being too picky, in my opinion.

If the papers being in his name stopped you from being able to send the watch into Rolex at a later date then I'd understand, but it won't limit you at all. The important thing is that you're getting the papers! The name doesn't matter - again my opinion.

[fskywalker]

Originally Posted by Max16013

You are being too picky, in my opinion.

This!

[TitanCi]

Doesn't matter. My recent acquisition has someone else's name on it. Doesn't bother me one bit.


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[waikeekee]

Warranty card is “attached” to the watch. Both model and serial number MUST be the same as the watch. The technician at RSC will not be bothered with whatever name that was written on the card. No worries, you are fine.

Let me state an example. My friend bought a 116719BLRO, it is a GMT Master II white gold version with the “Pepsi” colour dial. At the AD, he instructed the sales to issue the invoice and warranty in his son’s name.

When he bought the Watch, his sone was a newborn and he has been wearing the Watch since. So, as long as the warranty card belongs to that watch, you are fine.


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[joli160]

Another fine example of an AD making up a silly policy.
If I buy a brand new watch, I want my name on it. Would be a deal breaker for me and under this condition I would not buy.

I realise it does not matter, you will have the warranty just the same. So all depends on your personal preference.
(If your friend is a VIP perhaps he can persuade them to leave it blanc ?)

[Ryuden]

Originally Posted by joli160

(if your friend is a vip perhaps he can persuade them to leave it blanc ?)

+1

[tyler1980]

its pretty ridiculous that the AD knows its going to you via the VIP and won't accommodate the VIP by allowing it to be in your name. Makes zero sense.

[Drss01]

If u choose not to take the piece in ur friends name...I’d be happy to.


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[Roger Lococco]

So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.

[tyler1980]

Originally Posted by Roger Lococco

So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.

they can allocate the watch to whoever they want. That is why its strange to just not allocate it to you instead of the VIP since it otherwise would be the VIP's watch and they are doing what he wants and keeping him happy. Its the same reason he would get the watch if he wanted it... to keep him happy

[Roger Lococco]

Originally Posted by tyler1980

they can allocate the watch to whoever they want. That is why its strange to just not allocate it to you instead of the VIP since it otherwise would be the VIP's watch and they are doing what he wants and keeping him happy. Its the same reason he would get the watch if he wanted it... to keep him happy

The AD can sell to whoever they want as a company, but I suspect that the particular sales agent cannot. I believe that the store’s policy is to only sell to their VIPs.

Anyway, a bit frustrating.

[tyler1980]

Originally Posted by Roger Lococco

The AD can sell to whoever they want as a company, but I suspect that the particular sales agent cannot. I believe that the store’s policy is to only sell to their VIPs.

Anyway, a bit frustrating.

id still take the watch. Rolex warranty cards with someones name doesnt bother me all that much. If it was a Patek, no way i would buy one without my name on the certificate of origin. For some reason that is more important to me with regard to paperwork.

[zaratsu]

I bought a brand new Rolex from a trusted dealer with somebody else's name on the card. Didn't bother me at all.

I got to skip the queue and pay a reasonable price slightly below retail for a BLNR. No issues with a minor warranty claim either.

Nobody sits there looking at their warranty card. I'd suggest not letting such a small thing get to you.

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[MinMay]

My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.

[Flier]

Originally Posted by MinMay

My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.

Mine was left empty............
By an AD

[Flier]

Originally Posted by Roger Lococco

Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name.

Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here?

The name is not required to be filled out
This has been discussed many times
The warranty follows the watch not the name
Regarding your VIP friend , firstly if you are a VIP he could ask for the name to be empty or even on yours as its a gift
Secondly , I dont believe there is a vault with watches for VIP people
You might get the odd call if you are a good customer but I dont consider the SD43 to be a secret hidden away watch for special people as it is actually not so rare in my opinion and we keep meeting more people with it on their wrist

[Devildog]

Originally Posted by Flier

The name is not required to be filled out

Yes it is. Read the warranty terms

The warranty does follow the watch but the card must be filled out in full.

RSCs have turned a blind eye until now but times may well be changing.

[Devildog]

If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that.

If they have to sell to him they are doing you a favour by doing this.

Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently.

Don’t miss out on a fantastic reference over a name on a card.

[Flier]

Originally Posted by Devildog

If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that.

If they have to sell to him they are doing you a favour by doing this.

Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently.

Don’t miss out on a fantastic reference over a name on a card.

So you are saying if I buy a watch with my name on the card and then sell it
The warranty is void?
I am having a really hard time to believe that

[Devildog]

Originally Posted by Flier

So you are saying if I buy a watch with my name on the card and then sell it
The warranty is void?
I am having a really hard time to believe that

No. The name on the card must be the name of the original consumer. As long as that is the case the warranty is valid wnd follows the watch.

[jrs146]

Originally Posted by Devildog

No. The name on the card must be the name of the original consumer. As long as that is the case the warranty is valid wnd follows the watch.

I’ve heard this before on the forums. How on earth does someone buy a gift then if the AD makes you put your name since you’re the original buyer? I recently bought a Rolex as a gift. My AD was fine putting the recipients name on the card. But if they’re not that means every gifted Rolex wouldn’t have a warranty. That’s bonkers


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[Devildog]

Originally Posted by jrs146

I’ve heard this before on the forums. How on earth does someone buy a gift then if the AD makes you put your name since you’re the original buyer? I recently bought a Rolex as a gift. My AD was fine putting the recipients name on the card. But if they’re not that means every gifted Rolex wouldn’t have a warranty. That’s bonkers


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No it doesn't

It only means that every gifted watch with a blank card or a different name to that of the person buying it may not have a warranty.

What difference does it make if the person gifting the watch has their name on the card rather than the recipient? Its a gift - its not as if the person receiving the gift doesn't know who bought it.

[jrs146]

Originally Posted by Devildog

No. The name on the card must be the name of the original consumer. As long as that is the case the warranty is valid wnd follows the watch.

Yeah I meant every gifted Rolex with the recipients name on it.

I suppose you’re right in the fact that the purchaser can register it in his name. But in my opinion it takes away from the gift. I would not feel right gifting a brand new watch that’s been registered in my name. And as the recipient I think it would be disappointing to see someone else’s name on the card. That’s one of the benefits of buying new.

Now thinking down the road. 4 years after the gift of the recipient has a warranty claim they will need to prove its theirs if their name is not on it. So my guess is they would have to show an original receipt. Now that’s another thing the gift giver will have to pass along. It will show price and other info you normally don’t want to reveal with a gift.

At the end of the day it’s just not a great scenario.


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[MonBK]

Originally Posted by Flier

So you are saying if I buy a watch with my name on the card and then sell it
The warranty is void?
I am having a really hard time to believe that

I agree, don't believe it.

[Devildog]

Originally Posted by MonBK

I agree, don't believe it.

That’s not what was said Mon.

If the name on the card doesn’t match. The name of the person who originally purchased it new from the AD the current info is that the warranty won’t be valid.


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[MonBK]

Originally Posted by Devildog

That’s not what was said Mon.

If the name on the card doesn’t match. The name of the person who originally purchased it new from the AD the current info is that the warranty won’t be valid.


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Warranty follows the watch.

[Flier]

https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png

Not according to my AD
Just called him
He was laughing

[Devildog]

Originally Posted by Flier

https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png

Not according to my AD
Just called him
He was laughing

It’s fair to say ADs know less than most.

But don’t take it from me. Read your warrant booklet. Lots of threads on here about it.