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Panader · 18 April 2019, 04:55 AM

Crazy experience today at my AD. I popped in to try on some watches. I had a great time, and then I was surprised to find out that my black dial Sky D had arrived.

I was taking off the stickers when I noticed the watch had someones name and birthday engraved on the back.

The AD did not do this, it came from Rolex with someones name on it.

Has anybody every heard of something like this?

I am not that upset, just puzzled.

HogwldFLTR · 18 April 2019, 04:58 AM

I'd like to see a photo. I don't believe this was done by Rolex, fwiw.

Uppersouth · 18 April 2019, 04:58 AM

Can’t imagine Rolex did the engraving. Perhaps the AD had it done for someone and they backed out of the deal. That’s the only thing I can figure.

garbanzo · 18 April 2019, 05:10 AM

Unbelievable. Surely you did not see them take it out from the coffin ?

watchguy1234567 · 19 April 2019, 12:47 AM

Quote:

Originally Posted by garbanzo

Unbelievable. Surely you did not see them take it out from the coffin ?

i forgot this fact.

fsprow · 18 April 2019, 05:16 AM

Quote:

Originally Posted by Panader

Crazy experience today at my AD. I popped in to try on some watches. I had a great time, and then I was surprised to find out that my black dial Sky D had arrived.

I was taking off the stickers when I noticed the watch had someones name and birthday engraved on the back.

The AD did not do this, it came from Rolex with someones name on it.

Has anybody every heard of something like this?

I am not that upset, just puzzled.

Sent from my iPhone using Tapatalk

Kliminator · 18 April 2019, 05:22 AM

When I was browsing for a PM piece, the AD offered to "make the deal sweeter" by engraving it for free.. I don't think Rolex engraves watches from the factory so definitely really weird.

vivicorsi · 18 April 2019, 05:28 AM

hmm very strange...but you could easily find out, by suggesting to write to Rolex ...if the Ad engraved it ,he would probably immidiately suggest to get you the next one, as he wouldnt want any trouble with Rolex.....

tng11 · 18 April 2019, 05:29 AM

Pieces don't come engraved from Rolex, it's the ADs who might do it on request. My inkling is someone backed out after it was engraved and they tried to palm it off on to you, hoping you wouldn't notice.

OysterBracelet · 18 April 2019, 05:29 AM

Quote:

Originally Posted by Panader

Crazy experience today at my AD. I popped in to try on some watches. I had a great time, and then I was surprised to find out that my black dial Sky D had arrived.

I was taking off the stickers when I noticed the watch had someones name and birthday engraved on the back.

The AD did not do this, it came from Rolex with someones name on it.

Has anybody every heard of something like this?

I am not that upset, just puzzled.

Shdrolex · 18 April 2019, 05:29 AM

Has to be the AD, no other explanation fits the situation as Rolex definitely does not engrave for anyone, unless the person is from a Royal family or a world renowned professional. Gotta be the AD, who must have engraved for someone who backed outa the deal.

Panader · 18 April 2019, 05:34 AM

If the AD did it then why would the sticker be on top?

Also is it really realistic that they would try to "palm it off" on me? Surly I would notice.

If it was the AD, would the customer not have to pay for the watch before it was engraved?

They were very surprised and never suggested that I should take the watch. I offered to take it if they sold me a Daytona!

OysterBracelet · 18 April 2019, 05:37 AM

Quote:

Originally Posted by Panader

If the AD did it then why would the sticker be on top?

Also is it really realistic that they would try to "palm it off" on me? Surly I would notice.

If it was the AD, would the customer not have to pay for the watch before it was engraved?

They were very surprised and never suggested that I should take the watch. I offered to take it if they sold me a Daytona!

They probably just forgot they had the watch engraved for another client who backed out/obtained a refund for whatever reason. As mentioned by another poster, it was likely done to 'sweeten the deal'. Case back can easily be replaced and they'll probably flog you the next one they get in.

Panader · 18 April 2019, 05:45 AM

That seems like a possibility. I googled the name and the person had no online presence.

JLM3 · 18 April 2019, 07:10 AM

I have seen Rolex engraved case backs as my AD showed me his as it was a personal purchase.

Goldnlivin · 18 April 2019, 07:35 AM

Interesting! Did they offer you anything due to the situation? OR provide you with a timeline for the next one to arrive? What is the outcome?

Zackwheat · 18 April 2019, 07:40 AM

Can the case back be replaced and still sold as new?

CoveWatch · 18 April 2019, 07:43 AM

Ouch, that is a weird scenario.. the AD trying to swing it off to you hoping you didn't notice the engraving seems too weird.. how can somebody not notice an engraving

swils8610 · 18 April 2019, 07:46 AM

Odd for sure. I’d have asked the AD to save me a few bucks and taken it. You can always get a new case back or polish the engraving out.

Sent from my iPhone using Tapatalk Pro

Razorsedge1 · 18 April 2019, 07:47 AM

As another poster mentioned sounds like a return or some type of mistake. Wonder what will become of watch?

DLRIDES · 18 April 2019, 07:53 AM

I would have taken the watch with a $500 discount and a new case back ordered/installed by AD.

RobearH · 18 April 2019, 07:52 AM

Not quite a defect as stated in thread title however!

Steerpike999 · 18 April 2019, 07:53 AM

Quote:

Originally Posted by Panader

Crazy experience today at my AD. I popped in to try on some watches. I had a great time, and then I was surprised to find out that my black dial Sky D had arrived.

I was taking off the stickers when I noticed the watch had someones name and birthday engraved on the back.

The AD did not do this, it came from Rolex with someones name on it.

Has anybody every heard of something like this?

I am not that upset, just puzzled.

Sounds like the AD had one engraved and then gave them yours and you theirs?
AFAIK, Rolex don't engrave individual watches unless you have won the Daytona (car race not watch)

Navarino · 18 April 2019, 07:54 AM

Who the heck isn't going to notice an engraving on the caseback???

Very strange. Has the warranty card already been activated on the watch? I can't imagine they would engrave until the original transaction was complete. And if the original transaction was complete wouldn't they need to activate the warranty card?

rolexforum73 · 18 April 2019, 07:57 AM

I wonder if it was returned to rolex by an ad, perhaps one who lost dealership and was pushed straight back out to your AD. Either that or a chain or dealers and stock transferred across so your AD had no idea of the engraving. Never heard of this before.

GP13 · 18 April 2019, 08:00 AM

Rolex does engrave watches from the factory (I have one).

AK797 · 18 April 2019, 08:06 AM

Quote:

Originally Posted by GP13

Rolex does engrave watches from the factory (I have one).

If so, most plausible explanation.

Speed · 18 April 2019, 08:24 AM

Quote:

Originally Posted by GP13

Rolex does engrave watches from the factory (I have one).

Anything especially unique about Rolex factory engraving?

GP13 · 18 April 2019, 10:49 AM

Quote:

Originally Posted by Speed

Anything especially unique about Rolex factory engraving?

Nope. Just last name on case back. My wife worked at AD at the time so warranty also show RUSA as AD....direct purchase from Rolex.

OysterBracelet · 19 April 2019, 04:21 AM

Quote:

Originally Posted by GP13

Nope. Just last name on case back. My wife worked at AD at the time so warranty also show RUSA as AD....direct purchase from Rolex.

RUSA would have organised the engraving rather than Rolex SA.

18 April 2019, 04:55 AM	#1
Panader "TRF" Member Join Date: Mar 2019 Location: Toronto Posts: 155	Incoming Skydweller/ sent back due to defect! Crazy experience today at my AD. I popped in to try on some watches. I had a great time, and then I was surprised to find out that my black dial Sky D had arrived. I was taking off the stickers when I noticed the watch had someones name and birthday engraved on the back. The AD did not do this, it came from Rolex with someones name on it. Has anybody every heard of something like this? I am not that upset, just puzzled.

18 April 2019, 04:58 AM	#2
HogwldFLTR 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Aug 2012 Real Name: Lee Location: 42.48.45N70.48.48 Watch: Too many to list! Posts: 33,693	I'd like to see a photo. I don't believe this was done by Rolex, fwiw. __________________ Troglodyte in residence! https://www.rolexforums.com/showthread.php?t=808599

18 April 2019, 04:58 AM	#3
Uppersouth 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Apr 2017 Real Name: Lee Location: Kentucky Watch: SWISS Posts: 1,564	Can’t imagine Rolex did the engraving. Perhaps the AD had it done for someone and they backed out of the deal. That’s the only thing I can figure. __________________ Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference. -ROBERT FROST

18 April 2019, 05:10 AM	#4
garbanzo "TRF" Member Join Date: Jan 2019 Location: Spain Posts: 832	Unbelievable. Surely you did not see them take it out from the coffin ? __________________ 116610LN - 216570 Polar - 114300 Red Grape - 326934 White - 116660 Black - 126300 Blue - 116713LN - 116503 Black - 116900 - 126600 - 116618LB - 116689 - 79220R ETA

18 April 2019, 07:53 AM	#21
DLRIDES 2024 SubLV41 Pledge Member Join Date: Jan 2017 Real Name: Don Location: NC/WY Watch: Me Posts: 4,672	I would have taken the watch with a $500 discount and a new case back ordered/installed by AD. __________________ *Purchasing your first non HOA home on a 3 acre lot DOES NOT equate to owning a “farm”.*

18 April 2019, 05:22 AM	#7
Kliminator 2024 Pledge Member Join Date: Jun 2018 Location: West Coast Posts: 2,367	When I was browsing for a PM piece, the AD offered to "make the deal sweeter" by engraving it for free.. I don't think Rolex engraves watches from the factory so definitely really weird.

18 April 2019, 05:28 AM	#8
vivicorsi Banned Join Date: Jul 2018 Location: Austria Posts: 627	hmm very strange...but you could easily find out, by suggesting to write to Rolex ...if the Ad engraved it ,he would probably immidiately suggest to get you the next one, as he wouldnt want any trouble with Rolex.....

18 April 2019, 05:29 AM	#9
tng11 "TRF" Member Join Date: Jun 2016 Location: N/A Posts: 3,634	Pieces don't come engraved from Rolex, it's the ADs who might do it on request. My inkling is someone backed out after it was engraved and they tried to palm it off on to you, hoping you wouldn't notice.

18 April 2019, 05:29 AM	#11
Shdrolex "TRF" Member Join Date: Mar 2018 Location: USA Posts: 450	Has to be the AD, no other explanation fits the situation as Rolex definitely does not engrave for anyone, unless the person is from a Royal family or a world renowned professional. Gotta be the AD, who must have engraved for someone who backed outa the deal.

18 April 2019, 05:34 AM	#12
Panader "TRF" Member Join Date: Mar 2019 Location: Toronto Posts: 155	If the AD did it then why would the sticker be on top? Also is it really realistic that they would try to "palm it off" on me? Surly I would notice. If it was the AD, would the customer not have to pay for the watch before it was engraved? They were very surprised and never suggested that I should take the watch. I offered to take it if they sold me a Daytona!

18 April 2019, 05:45 AM	#14
Panader "TRF" Member Join Date: Mar 2019 Location: Toronto Posts: 155	That seems like a possibility. I googled the name and the person had no online presence.

18 April 2019, 07:10 AM	#15
JLM3 Banned Join Date: Mar 2015 Location: RI Watch: blusylvx2blnrsmpbb Posts: 723	I have seen Rolex engraved case backs as my AD showed me his as it was a personal purchase.

18 April 2019, 07:35 AM	#16
Goldnlivin "TRF" Member Join Date: Nov 2013 Location: Coast 2 Coast Posts: 301	Interesting! Did they offer you anything due to the situation? OR provide you with a timeline for the next one to arrive? What is the outcome?

18 April 2019, 07:40 AM	#17
Zackwheat "TRF" Member Join Date: Sep 2018 Location: Missouri Posts: 52	Can the case back be replaced and still sold as new?

18 April 2019, 07:43 AM	#18
CoveWatch "TRF" Member Join Date: Nov 2017 Location: SoCal Watch: Rolex & AP Posts: 4,535	Ouch, that is a weird scenario.. the AD trying to swing it off to you hoping you didn't notice the engraving seems too weird.. how can somebody not notice an engraving

18 April 2019, 07:46 AM	#19
swils8610 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 9,210	Odd for sure. I’d have asked the AD to save me a few bucks and taken it. You can always get a new case back or polish the engraving out. Sent from my iPhone using Tapatalk Pro

18 April 2019, 07:47 AM	#20
Razorsedge1 2024 Pledge Member Join Date: Jul 2014 Location: Miami Beach Posts: 448	As another poster mentioned sounds like a return or some type of mistake. Wonder what will become of watch?

18 April 2019, 07:52 AM	#22
RobearH Banned Join Date: May 2013 Real Name: Robear Location: Come and Take It! Watch: 126710 BLRO Posts: 1,632	Not quite a defect as stated in thread title however!

18 April 2019, 07:54 AM	#24
Navarino 2024 Pledge Member Join Date: Feb 2018 Location: USA Posts: 3,411	Who the heck isn't going to notice an engraving on the caseback??? Very strange. Has the warranty card already been activated on the watch? I can't imagine they would engrave until the original transaction was complete. And if the original transaction was complete wouldn't they need to activate the warranty card?

18 April 2019, 07:57 AM	#25
rolexforum73 "TRF" Member Join Date: Dec 2012 Location: UK Posts: 95	I wonder if it was returned to rolex by an ad, perhaps one who lost dealership and was pushed straight back out to your AD. Either that or a chain or dealers and stock transferred across so your AD had no idea of the engraving. Never heard of this before.

18 April 2019, 08:00 AM	#26
GP13 "TRF" Member Join Date: Oct 2015 Location: GA Watch: All of them... Posts: 407	Rolex does engrave watches from the factory (I have one).

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