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blackmambaz · 8 October 2019, 06:21 PM

Hey guys,

From your past experience, how long does it take for RSC to service your watch in Melbourne? i understand from their website it says 4-6 weeks but how accurate is the time frame ?

Dirt · 8 October 2019, 07:46 PM

Over the last couple of decades it's always been estimated to be between 9 and 13 weeks.
In more recent years they've typically been a week shorter than the original estimate.
Turn around time estimates has always been wavering but decreasing(trending down) overall.
The biggest shift downward seemed to be when Sydney RSC opened up but I'm not entirely certain what roll they play in the grand scheme of things but I have heard that Melbourne handles the East coast and Sydney looks after the West and NZ????
To help answer your question.
Considering that the Melbourne RSC has relocated, it's not inconceivable that they have made some changes to further reduce the turn around times.

padi56 · 8 October 2019, 07:46 PM

Quote:

Originally Posted by blackmambaz

Hey guys,

From your past experience, how long does it take for RSC to service your watch in Melbourne? i understand from their website it says 4-6 weeks but how accurate is the time frame ?

It would depend on there workload but a average for service world wide is around 4-8 weeks at busy times could be longer.

brain168 · 8 October 2019, 07:56 PM

Done it a couple of times in Melbourne. Always been 7+ weeks after acceptance of quote.

blackmambaz · 8 October 2019, 08:23 PM

Thanks all for the response, never knew it took that long to service.

exador · 9 October 2019, 08:02 AM

Quote:

Originally Posted by blackmambaz

Thanks all for the response, never knew it took that long to service.

I recently had a vintage Breitling returned from a service that took two years

Dedot · 8 October 2019, 09:07 PM

I just dropped off my watch for service at my AD. The AD then uses RSC Melbourne for all service. They got a note from RSC, to have a watch back before Christmas, they must sent it by mid of this month. Normally, it takes about 8 wks (average time) for service.

Previously, i had a watch back within 6 weeks but that was back in 2013.

Sent from my SM-G973F using Tapatalk

Cloitus · 9 October 2019, 12:37 AM

Had two services at RSC Melbourne within last two years. Both took exactly 6 weeks

Dirt · 9 October 2019, 06:46 AM

All good to know.
It seems as though things are improving overall and that their estimated turn around time corresponds to what's on the website

My last service a few years ago was estimated to be 10 weeks but came back in 9

8 October 2019, 06:21 PM	#1
blackmambaz "TRF" Member Join Date: Aug 2019 Location: Melbourne Posts: 12	RSC Melbourne service time ? Hey guys, From your past experience, how long does it take for RSC to service your watch in Melbourne? i understand from their website it says 4-6 weeks but how accurate is the time frame ?

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8 October 2019, 07:46 PM	#2
Dirt "TRF" Member Join Date: Mar 2012 Location: Brisbane Watch: DSSD Posts: 8,064	Over the last couple of decades it's always been estimated to be between 9 and 13 weeks. In more recent years they've typically been a week shorter than the original estimate. Turn around time estimates has always been wavering but decreasing(trending down) overall. The biggest shift downward seemed to be when Sydney RSC opened up but I'm not entirely certain what roll they play in the grand scheme of things but I have heard that Melbourne handles the East coast and Sydney looks after the West and NZ???? To help answer your question. Considering that the Melbourne RSC has relocated, it's not inconceivable that they have made some changes to further reduce the turn around times.

8 October 2019, 07:56 PM	#4
brain168 "TRF" Member Join Date: Jan 2015 Location: Melbourne Posts: 18	Done it a couple of times in Melbourne. Always been 7+ weeks after acceptance of quote.

8 October 2019, 08:23 PM	#5
blackmambaz "TRF" Member Join Date: Aug 2019 Location: Melbourne Posts: 12	Thanks all for the response, never knew it took that long to service.

8 October 2019, 09:07 PM	#7
Dedot "TRF" Member Join Date: Nov 2010 Location: Australia Posts: 197	I just dropped off my watch for service at my AD. The AD then uses RSC Melbourne for all service. They got a note from RSC, to have a watch back before Christmas, they must sent it by mid of this month. Normally, it takes about 8 wks (average time) for service. Previously, i had a watch back within 6 weeks but that was back in 2013. Sent from my SM-G973F using Tapatalk

9 October 2019, 12:37 AM	#8
Cloitus "TRF" Member Join Date: Sep 2016 Location: Australia Posts: 252	Had two services at RSC Melbourne within last two years. Both took exactly 6 weeks

9 October 2019, 06:46 AM	#9
Dirt "TRF" Member Join Date: Mar 2012 Location: Brisbane Watch: DSSD Posts: 8,064	All good to know. It seems as though things are improving overall and that their estimated turn around time corresponds to what's on the website My last service a few years ago was estimated to be 10 weeks but came back in 9

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