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mistercoach32 · 21 December 2019, 02:22 AM

Being a Rolex and Tudor owner, I've heard all the news of Tudor's possibly warranty changes so I figured I'd call the source directly rather than rely on conjecture. Sorry if this has been covered already.

I just called the RSC in Dallas and they did confirm the warranty changes. I was told the warranty on anything purchased prior to July 1, 2018 will remain two years. All watches purchased from July 1, 2018 to December 31, 2019 will have their warranties extended 18 months for a total of 3.5 years. All Tudors purchased January 1, 2020 and after will have a 5 year warranty.

Just an FYI.

samson66 · 21 December 2019, 03:37 AM

Good to know! Got mine in December 18. Glad to hear I'm covered for another year and a half past Dec 2020. Thanks for posting

mountainjogger · 21 December 2019, 03:50 AM

Nice. Thanks for the info.

wach16 · 21 December 2019, 04:01 AM

Glad to see the industry is moving towards this for new watches. Would be nice if they extended the timeframes for servicing as well

DaninFlorida · 21 December 2019, 04:03 AM

dang, mine is June 2018

SPMN · 21 December 2019, 05:38 AM

Quote:

Originally Posted by DaninFlorida

dang, mine is June 2018

Same

But good move on their part. Showing that you care enough about your product that you'll stand behind it for this long is a great step for the brand.

I_am_Ned · 22 December 2019, 02:07 AM

Quote:

Originally Posted by DaninFlorida

dang, mine is June 2018

My Tudor GMT is June 2018 as well. It’s been warranted for the date issue, but still. Not sure how July 2018 factors in when the GMT was out and in my hands prior to July.

Sent from my iPad using Tapatalk

mgsooner · 21 December 2019, 04:06 AM

Great move by Tudor. Positions them alongside Omega. I wonder if Rolex is considering upping theirs to eight like some of the Richemont brands.

kieselguhr · 21 December 2019, 04:07 AM

Yes! Finally they follow the industry standard. Very strong move by Tudor

derekhayden · 21 December 2019, 04:21 AM

Barely made the cut mine is 6/21/18. Thanks for this information

samson66 · 21 December 2019, 04:48 AM

Quote:

Originally Posted by derekhayden

Barely made the cut mine is 6/21/18. Thanks for this information

Maybe I'm reading the dates incorrectly, but doesn't this mean you barely MISSED the cut???

Quote:

warranty on anything purchased prior to July 1, 2018 will remain two years

derekhayden · 21 December 2019, 05:53 AM

Quote:

Originally Posted by samson66

Maybe I'm reading the dates incorrectly, but doesn't this mean you barely MISSED the cut???

Damn it....no you read correctly, I clearly did not ready correctly. Oh well at least my date issue has already been fixed.

DaninFlorida · 21 December 2019, 05:19 AM

Quote:

Originally Posted by derekhayden

Barely made the cut mine is 6/21/18. Thanks for this information

ouch...no, you are before the date and got 2 years.

absoluteczech · 21 December 2019, 04:23 AM

yay mines 2019 warranty so 3.5yrs

Dan Pierce · 21 December 2019, 04:42 AM

Nice to have the added warranty extension. Well done, Tudor!

Thanks for sharing!
dP

Euge · 21 December 2019, 05:43 AM

Great move by Tudor!!!!
At least got one extension for my BB GMT....

Sent from my iPhone using Tapatalk

jrox · 21 December 2019, 06:00 AM

Got my P01 one month ago and AD said everything is the same as with Rolex in terms of warranty, service etc. I guess warranty is not 5 years after all

DaninFlorida · 21 December 2019, 06:01 AM

Quote:

Originally Posted by jrox

Got my P01 one month ago and AD said everything is the same as with Rolex in terms of warranty, service etc. I guess warranty is not 5 years after all

Rolex is 5 years

jrox · 21 December 2019, 06:08 AM

Quote:

Originally Posted by DaninFlorida

Rolex is 5 years

Yes, that's what I'm saying

DaninFlorida · 21 December 2019, 06:18 AM

Quote:

Originally Posted by jrox

Yes, that's what I'm saying

i think you must of meant to say "now" and not "not" then

kidneymd · 22 December 2019, 01:00 AM

My GMT is currently being serviced under warranty after 3 months of ownership. Good to hear I’ll have some extra coverage after I receive it back.

Rags · 22 December 2019, 02:34 AM

Thanks for the info.

StingEKnee · 31 December 2019, 11:28 AM

Great to know. Thank you.

AJM914 · 31 December 2019, 11:31 AM

Thanks for the info!

Rrpdc · 31 December 2019, 12:34 PM

Thanks. Helpful info.

21 December 2019, 02:22 AM	#1
mistercoach32 "TRF" Member Join Date: Oct 2018 Location: Wisconsin Watch: SD43 Posts: 894	Tudor Warranty Being a Rolex and Tudor owner, I've heard all the news of Tudor's possibly warranty changes so I figured I'd call the source directly rather than rely on conjecture. Sorry if this has been covered already. I just called the RSC in Dallas and they did confirm the warranty changes. I was told the warranty on anything purchased prior to July 1, 2018 will remain two years. All watches purchased from July 1, 2018 to December 31, 2019 will have their warranties extended 18 months for a total of 3.5 years. All Tudors purchased January 1, 2020 and after will have a 5 year warranty. Just an FYI.

21 December 2019, 03:50 AM	#3
mountainjogger 2024 Pledge Member Join Date: Aug 2010 Real Name: H Location: North Carolina Watch: M99230B-0008 Posts: 5,675	Nice. Thanks for the info. __________________ The King of Cool.

21 December 2019, 04:01 AM	#4
wach16 "TRF" Member Join Date: Jun 2008 Real Name: Chris Location: NH Watch: 228239, PAM00684 Posts: 2,121	Glad to see the industry is moving towards this for new watches. Would be nice if they extended the timeframes for servicing as well __________________ Rolex 228239 PAM00684

21 December 2019, 04:06 AM	#8
mgsooner "TRF" Member Join Date: Oct 2018 Real Name: Matthew Location: Tulsa, OK, USA Posts: 1,949	Great move by Tudor. Positions them alongside Omega. I wonder if Rolex is considering upping theirs to eight like some of the Richemont brands. __________________ \|Rolex Submariner 114060\| \|Rolex Datejust 126234 silver\| \|Grand Seiko SBGT021 day-date quartz\|

21 December 2019, 04:07 AM	#9
kieselguhr "TRF" Member Join Date: May 2013 Real Name: Nick Location: Las Vegas Watch: 1601 Posts: 10,623	Tudor Warranty Yes! Finally they follow the industry standard. Very strong move by Tudor

21 December 2019, 03:37 AM	#2
samson66 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2013 Real Name: Mike Location: Downy Ocean Hon Watch: my money leaving! Posts: 13,795	Good to know! Got mine in December 18. Glad to hear I'm covered for another year and a half past Dec 2020. Thanks for posting

21 December 2019, 04:03 AM	#5
DaninFlorida "TRF" Member Join Date: Oct 2019 Real Name: Dan Location: Florida Watch: Sub/Speedy/BB Posts: 150	dang, mine is June 2018

21 December 2019, 04:21 AM	#10
derekhayden "TRF" Member Join Date: Sep 2017 Location: Texas Watch: Tudor BBGMT Posts: 793	Barely made the cut mine is 6/21/18. Thanks for this information __________________ ****************************************** Official 2nd Member of The Poor Man's Rolex Club ******************************************

21 December 2019, 04:23 AM	#14
absoluteczech "TRF" Member Join Date: Jan 2019 Location: SoCal Posts: 118	yay mines 2019 warranty so 3.5yrs

21 December 2019, 04:42 AM	#15
Dan Pierce 2024 Pledge Member Join Date: Dec 2006 Real Name: D'OH! Location: Kentucky Watch: Rolex-1 Tudor-3 Posts: 36,217	Nice to have the added warranty extension. Well done, Tudor! Thanks for sharing! dP __________________ TRF Member# 1668 Bass Player in TRF "AFTER DARK" Bar & NightClub Band Commander-in-Chief of The Nylon Nation The Crown & Shield Club Honorary Member of P-Club

21 December 2019, 05:43 AM	#16
Euge "TRF" Member Join Date: Dec 2011 Real Name: Eugenio Location: México Watch: All Watches Posts: 2,988	Great move by Tudor!!!! At least got one extension for my BB GMT.... Sent from my iPhone using Tapatalk

21 December 2019, 06:00 AM	#17
jrox "TRF" Member Join Date: Dec 2019 Location: London, UK Posts: 159	Got my P01 one month ago and AD said everything is the same as with Rolex in terms of warranty, service etc. I guess warranty is not 5 years after all

22 December 2019, 01:00 AM	#21
kidneymd "TRF" Member Join Date: Sep 2019 Location: NJ Posts: 99	My GMT is currently being serviced under warranty after 3 months of ownership. Good to hear I’ll have some extra coverage after I receive it back.

22 December 2019, 02:34 AM	#22
Rags 2024 Pledge Member Join Date: Jan 2009 Real Name: Chuck Location: SW Florida Watch: 16233,16610,214270 Posts: 11,196	Thanks for the info. __________________ 16233 Y Serial Datejust 16610 Z Serial Submariner 214270 Explorer *114300 Oyster Perpetual* *76200 Tudor Date+Day*

31 December 2019, 11:28 AM	#23
StingEKnee "TRF" Member Join Date: Apr 2017 Location: VGK Country Watch: Explorer I 214270 Posts: 33	Great to know. Thank you.

31 December 2019, 11:31 AM	#24
AJM914 "TRF" Member Join Date: Jan 2016 Real Name: AJ Location: NY Watch: ♕ Posts: 6,761	Thanks for the info! __________________

31 December 2019, 12:34 PM	#25
Rrpdc 2024 Pledge Member Join Date: Apr 2013 Location: Dc Posts: 2,003	Thanks. Helpful info.

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