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20 March 2020, 09:20 AM | #1 |
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I'm annoyed with my AD
Happened to walk into my local AD the other day just to see what they had and also to keep the rapport alive. I've already bought 2 rolex watches from them in the past so they know me well. We talked about current affairs, availability of watches etc. Then out of the blue I was told they had a CHNR out the back. I said that I'd never seen one in real life and I would appreciate having a look.
The watch was brought from the safe. It was still in its coffin. I tried it on and under the lights in the store the colours just popped. I immediately fell in love. I was told I could buy it if I bought some jewellery aswell or a 36mm datejust. I immediately found myself going from feeling very positive to a feeling of resentment and distrust. Earlier we had been talking about flippers and how bad they were for the industry and if anyone ever flipped a watch they had sold they would blacklist them and yet not 15 minutes later the AD is doing something I consider to be just as underhand. I left the store shortly afterwards calling out so the manager could hear, "I'd have bought that watch today if you'd let me". I wonder what Rolex would think if they knew. It really puts you off the brand. Sent from my SM-G960F using Tapatalk |
20 March 2020, 09:23 AM | #2 |
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Wow. That is ridiculous. If there’s a way - and I’m not aware of one, I’d report that to rolex. Unreal. Sadly the state of many AD’s, I’m told. Where is this? You can be generic. No need to call out the jeweler.
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20 March 2020, 04:07 PM | #3 | |
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The watch is I'm demand, bundle deals are 100% allowed. But yeah when the AD would give a discount (which is not allowed according to Rolex) you wouldn't report them of course... "ADs will be begging", no they won't, you lot will still be walking out because you couldn't get what you want and then cry about it on an online forum, pathetic. |
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20 March 2020, 04:22 PM | #4 | |
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20 March 2020, 04:47 PM | #5 | |
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Sent from my SM-G960F using Tapatalk |
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20 March 2020, 05:36 PM | #6 | |
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ADs can do what they want, it’s their business. I suspect that rolex could not care less about an AD doing what you describe. Rolex are selling all they can produce, that’s what they care about. The fact that there are people all over the world waiting to buy their watches, and often willing to pay a premium to do so, is all Rolex probably care about. These replies of “Report them” just get boring. Report them for what ? As Bas has said, do the same people report the AD if they are offered a discount, because apparently that’s against Rolex’s rules as well? If I don’t like how I am being dealt with by an AD I have the option of walking out and not going back. They make their decisions and I can make mine. With shops starting to close down in the UK because of virus concerns it will be interesting to see what happens to the sale of goods such as luxury watches, but I will be quite surprised if there are display cases full of unsold Rolexes in the foreseeable future. |
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20 March 2020, 06:53 PM | #7 | |
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He is not Sent from my iPhone using Tapatalk
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20 March 2020, 09:13 PM | #8 | |
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I figured Rolex would have some kind of regulation about bundle deals - perhaps not. Were I Rolex, especially thinking strategically, I would consider that this might leave a negative image of the brand in the average consumer’s eyes (evidenced here?). Yet, I suppose it is selling more of their product, and increasing the bottom line. You are right - it is entitled. It’s a luxury good, and we live in an environment where we’ve come to expect a bit of pampering and selling to get us to buy and become repeat customers, increasing that inter-purchase interval. As you say, though, it’s a demand intense good and they can do as they’d like. I suppose many, myself included, just don’t like it. Too bad for us. As far as complaining here, why not? Misery loves company. Sent from my iPad using Tapatalk |
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20 March 2020, 09:44 PM | #9 | |
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I bet you thought in 2006 that no realestate agent would ever need to work hard again. . . . They will never be begging for home sales again. They will always be selling up up up!!!
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20 March 2020, 09:44 PM | #10 | |
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Watches in general are in demand right now? Maybe on this forum they are. Over the next 6 months you think watches like the one OP was looking at (a bimetal Rolex at that) will be in demand? Where do you live again? |
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20 March 2020, 10:05 PM | #11 | |
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He couldn't get what he wanted and throws a tantrum on a forum, boohoo. Agree with me or not, that is exactly what it is. |
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21 March 2020, 12:26 AM | #12 | |
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Give it a month or two, it won't be. |
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20 March 2020, 09:28 AM | #13 |
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Absurd, especially since this is a two tone watch. Go back in a couple of months from now and they will be begging you to buy it at recommended retail, no strings attached.
He has a lot of gall, behaving like that and at the same time complaining about flippers. |
20 March 2020, 09:36 AM | #14 |
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If they treated a returning customer like that, I can only imagine they'd ask newbie's their kidney.
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20 March 2020, 09:38 AM | #15 |
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Ahhhh, don’t let the AD bother you any.
Rolex is not making watches at the time, plus a considerable amount of buyers just aren’t there anymore with our current global crisis. These will be available and plentiful. As a matter of fact, this model in on sale here on the forum BNIB from $15-16K at the moment, which is what you would pay anyway at an AD with tax—without the shenanigans. |
20 March 2020, 09:41 AM | #16 |
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I’d have laughed in their face and walked out
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20 March 2020, 09:46 AM | #17 |
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Brown wears a frown.
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23 March 2020, 08:26 AM | #18 |
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20 March 2020, 09:47 AM | #19 |
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Haha well they gave it their best shot. Wish them luck and find your watch somewhere that appreciates your business.
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20 March 2020, 09:54 AM | #20 |
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Dude, F that douchenozzle. What nerve! I'd sooner go gray
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21 March 2020, 09:10 AM | #21 |
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20 March 2020, 09:54 AM | #22 |
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Did you get the SA's name? Not only would I not go back to that AD, I'd tell them that I will be reporting them to Rolex. Whether something happens to them after that is a different story. Ridiculous AD.
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20 March 2020, 10:33 AM | #23 |
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Don't tell them anything...report it to Rolex and if they do anything about it what a surprise to the store..
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20 March 2020, 12:00 PM | #24 | |
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I wouldn't have liked being in OP’s shoes because I don’t believe in bundling, but there is nothing I see that is improper or remotely illegal with the AD. OP did all that he could do; he walked away. |
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20 March 2020, 04:41 PM | #25 | |
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3 May 2020, 05:17 PM | #26 |
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Very Ridiculous treatment
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20 March 2020, 09:59 AM | #27 |
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They sound dumb, losing a sale when the economy is going down right now. If I was them I'd be happy for any sales at all.
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20 March 2020, 10:13 AM | #28 |
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This is kind of why I've stopped going to ADs myself.
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20 March 2020, 10:21 AM | #29 |
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20 March 2020, 11:12 PM | #30 |
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