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dallasfireman · 1 April 2009, 03:08 AM

I recently purchased a M version of the Stainless steel Submariner, yesterday during the day I looked at the date on my watch and I was stunned to see some light green debris on the datewheel next to the zero in the (30) in the date window. It seems attached to the wheel because I rotated the dates and it was there when I got back to 30 date. My concern is that the debris could break free and damage the movement. I have only had the watch a week that purchased from an AD here in Dallas. What do you recommend regarding this issue? Should the AD replace the watch? I am reluctant to have Rolex crack it open to replace the wheel or remove the debris since its only a week old......

Tools · 1 April 2009, 05:43 AM

Take it back to the Dealer..

This would be covered under your warranty, but you might be without the watch for a few weeks while they send it back for a clean-up..

NYC6 · 1 April 2009, 05:53 AM

I had a Bulova Accutron Diver back in the 80's when I worked construction. Always wore the watch at work(left handed) and from constant hammering it broke free some of the luminous material on the hands. It floated around for a while in there and made its way into the date opening and mucked up the whole thing. I wouldnt delay getting it corrected.

chicagowatchman · 1 April 2009, 07:24 AM

Gotta Love that Rolex QC!!!!

postiff · 1 April 2009, 05:48 AM

Man that sucks I notice my date wheel was scratched on my 1675 not sure if it was from the service I had done or the other 44 years worth of life.

Take yours back they should be more than willing to clean her up for you.

Good luck let us know what happens.

Mr Sandman · 1 April 2009, 07:33 AM

Take it back to the dealer and they'll sort it for you.Its what the 2 year guarantee is for so might as well use it.

seantk · 1 April 2009, 10:16 AM

Send it back or you will be constantly bothered by it - I would be bothered if it were mine. The turnaround time on Rolex warranty work (including shipping) is approximately 3 weeks.

Do you have any photos?

Sean

Jimbits76 · 1 April 2009, 10:22 AM

Would the AD replace it? £3500 paid is an awful lot of money to be without a watch for three weeks (through no fault of your owm).

J

hflee55 · 1 April 2009, 10:25 AM

send it back as it's covered by warranty. good luck!

dallasfireman · 1 April 2009, 01:12 PM

The rolex service center is here in dallas, do you think the rolex rep would move it up the list for service. I remember I had one serviced there that came back with a thumbprint on the inside of the crystal, I saw it before I left the rolex location, the girl at the service desk looked stunned when I handed it back to her. is this an isolated case? I have had three subs and only minor issues, but finding the flake attached bent me outta shape....perfection?

Nacelle · 1 April 2009, 08:27 PM

Send it back....

ronintt · 1 April 2009, 10:12 PM

Was going to post the same thing, noticed in direct sunlight two white specs under the glass on my GMT IIc, am going to take it to the AD to get sent back.
Pretty bad for an expensive watch!

1 April 2009, 03:08 AM	#1
dallasfireman Member Join Date: Mar 2009 Location: Dallas Watch: Submariner 16610M Posts: 36	debris in my watch I recently purchased a M version of the Stainless steel Submariner, yesterday during the day I looked at the date on my watch and I was stunned to see some light green debris on the datewheel next to the zero in the (30) in the date window. It seems attached to the wheel because I rotated the dates and it was there when I got back to 30 date. My concern is that the debris could break free and damage the movement. I have only had the watch a week that purchased from an AD here in Dallas. What do you recommend regarding this issue? Should the AD replace the watch? I am reluctant to have Rolex crack it open to replace the wheel or remove the debris since its only a week old......

1 April 2009, 05:43 AM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,515	Take it back to the Dealer.. This would be covered under your warranty, but you might be without the watch for a few weeks while they send it back for a clean-up.. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

1 April 2009, 07:24 AM	#4
chicagowatchman "TRF" Member Join Date: Jul 2007 Location: Chicago IL Watch: Platinum DDMasterp Posts: 1,983	Gotta Love that Rolex QC!!!! __________________ Men's Platinum Day Date Masterpiece Men's 18k Day Date Crown Collection Men's Franck Muller 18k Conquistador Cortez Men's SS Cartier Pasha MEMBER # 5534 USA CHICAGO IL

1 April 2009, 10:16 AM	#7
seantk "TRF" Member Join Date: Dec 2007 Real Name: Sean Location: West Florida Posts: 2,671	Send it back or you will be constantly bothered by it - I would be bothered if it were mine. The turnaround time on Rolex warranty work (including shipping) is approximately 3 weeks. Do you have any photos? Sean __________________ "Life is frittered away with detail... simplify, simplify!" Henry D. Thoreau

1 April 2009, 10:12 PM	#12
ronintt "TRF" Member Join Date: Jul 2008 Location: Garden of England Posts: 107	Was going to post the same thing, noticed in direct sunlight two white specs under the glass on my GMT IIc, am going to take it to the AD to get sent back. Pretty bad for an expensive watch! __________________ Rolex Daytona white face 116520 V2 Serial, Rolex GMT II C 116710 LN M serial, IWC Aquatimer Titanium IW353803, Panerai PAM 00090 (far too many straps too list!), Omega Seamaster Professional 2531.80.00, Bvlgari Diagono Aluminium AL44TAVD-SLN

1 April 2009, 05:53 AM	#3
NYC6 "TRF" Member Join Date: Mar 2009 Real Name: Dennis Location: L.I./N.Y. Watch: SUBMARINER 14060M Posts: 2,769	I had a Bulova Accutron Diver back in the 80's when I worked construction. Always wore the watch at work(left handed) and from constant hammering it broke free some of the luminous material on the hands. It floated around for a while in there and made its way into the date opening and mucked up the whole thing. I wouldnt delay getting it corrected.

1 April 2009, 05:48 AM	#5
postiff Member Join Date: Feb 2009 Real Name: Danny Location: Ca Watch: 116710LN Posts: 936	Man that sucks I notice my date wheel was scratched on my 1675 not sure if it was from the service I had done or the other 44 years worth of life. Take yours back they should be more than willing to clean her up for you. Good luck let us know what happens.

1 April 2009, 07:33 AM	#6
Mr Sandman "TRF" Member Join Date: Apr 2008 Real Name: Jim Location: Devon U.K Posts: 527	Take it back to the dealer and they'll sort it for you.Its what the 2 year guarantee is for so might as well use it.

1 April 2009, 10:22 AM	#8
Jimbits76 "TRF" Member Join Date: Sep 2007 Location: UK Posts: 9,407	Would the AD replace it? £3500 paid is an awful lot of money to be without a watch for three weeks (through no fault of your owm). J

1 April 2009, 10:25 AM	#9
hflee55 "TRF" Member Join Date: Oct 2008 Real Name: Andy Location: Kuala Lumpur, MY Watch: Me Watching You!! Posts: 3,260	send it back as it's covered by warranty. good luck!

1 April 2009, 01:12 PM	#10
dallasfireman Member Join Date: Mar 2009 Location: Dallas Watch: Submariner 16610M Posts: 36	The rolex service center is here in dallas, do you think the rolex rep would move it up the list for service. I remember I had one serviced there that came back with a thumbprint on the inside of the crystal, I saw it before I left the rolex location, the girl at the service desk looked stunned when I handed it back to her. is this an isolated case? I have had three subs and only minor issues, but finding the flake attached bent me outta shape....perfection?

1 April 2009, 08:27 PM	#11
Nacelle "TRF" Member Join Date: Dec 2008 Location: Cascadia Posts: 300	Send it back....

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