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4 April 2020, 03:46 AM
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#1 |
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"TRF" Member
Join Date: Nov 2019
Location: Arrakis
Posts: 874
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Dallas RSC closed indefinitely
Just a FYI for those that have something in "the shop."
Dear Valued Customer: We have encountered an unanticipated delay, which will require additional time to complete the service process. As our communities continue to wrestle with challenges presented by COVID-19, we are working towards ensuring the safety of our staff and customers. After careful consideration, Rolex will not re-open on April 13 as previously announced. We will continue to follow official state and local guidelines and will reopen as soon after the end of April as possible. We appreciate your understanding during this time period and hope you and yours stay safe and healthy. If you have questions on the above, you may call Rolex Service Division at (214) 871-0500. Kind Regards, |
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4 April 2020, 04:41 AM
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#2 |
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"TRF" Member
Join Date: Jul 2005
Real Name: Adam
Location: Philly ‘burbs
Posts: 5,660
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Not surprised. I’m glad I held off on sending my SubC 116610 G serial in for service.
I’m still debating on Dallas RSC vs. NY RSC...
__________________
Adam |
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4 April 2020, 04:57 AM
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#3 | |
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"TRF" Member
Join Date: Feb 2014
Location: USA
Posts: 6,624
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Quote:
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4 April 2020, 05:01 AM
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#4 | |
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"TRF" Member
Join Date: Nov 2019
Location: Arrakis
Posts: 874
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Quote:
 
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4 April 2020, 05:09 AM
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#5 | |
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"TRF" Member
Join Date: Feb 2019
Location: Dallas
Posts: 36
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Quote:
Did your Pepsi already need service after only a few years of ownership? Sent from my iPhone using Tapatalk |
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4 April 2020, 06:28 AM
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#6 | |
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"TRF" Member
Join Date: Jun 2017
Real Name: Ken
Location: Europa
Watch: 216570
Posts: 693
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Quote:
__________________
"My center is yielding, my right is retreating. Excellent situation, I am attacking" Ferdinand Foch |
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4 April 2020, 10:58 AM
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#7 | |
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"TRF" Member
Join Date: Apr 2018
Location: Location Location
Posts: 1,794
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Quote:
Good on you for having a good attitude.
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4 April 2020, 05:52 AM
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#8 |
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"TRF" Member
Join Date: Jun 2017
Location: DC
Watch: 126710BLRO, 116600
Posts: 7,869
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Well that’s unfortunate timing...think of it this way, by the time you get it back you’ll fall back in love with it all over again.
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4 April 2020, 06:42 AM
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#9 |
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"TRF" Member
Join Date: Feb 2012
Real Name: Sandy
Location: England.
Watch: 14060M 2 liner
Posts: 3,204
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The U.K. RSC are also closed but with no information whatsoever, other than a terribly recorded message when you phone them.
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4 April 2020, 06:46 AM
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#10 |
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"TRF" Member
Join Date: Jun 2012
Location: Arizona
Posts: 365
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I just got my SD43 back from them about 10 days ago. They did a fantastic job. Glide lock was jammed and Ben Bridge is incompetent. Was gone for 6 weeks. Fell in love again
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4 April 2020, 11:20 AM
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#11 |
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"TRF" Member
Join Date: Mar 2008
Location: USA
Posts: 361
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Dallas County is effectively shut down until April 30. The head elected official for the county, Judge Jenkins can extend the shut down until May 20. The peak of the corona epidemic in Texas is projected to occur May 6 (Covid19.healthdata.org). I am guessing that Dallas will be shut at least until 10 days after the peak.
Lee |
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4 April 2020, 11:28 AM
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#12 |
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2024 SubLV41 Pledge Member
Join Date: Apr 2015
Location: USA
Watch: 5 digit models
Posts: 1,516
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I got very lucky. My watch was mailed on the day the closure was announced.
I just hope everyone stays healthy which is fantasy but I can wish. |
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