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10 December 2020, 12:38 PM | #1 |
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Rolex wants to replace the hands on my Zenith Daytona
Sent my Zenith Daytona to Rolex for routine service and they are requiring a replacement of the hands as part of the routine service. They said "flakes" are coming of the hands which will mess up the movement if the hands aren't replaced and they won't do the service without replacing the hands.
I had the routine service done 7 years ago and this was not an issue. I wear the watch often and its working well. Need help from some of the more experienced WIS. If I refuse it means I won't be able to service the watch in the future. If I say yes then I no longer have the original hands. Thoughts? |
10 December 2020, 12:46 PM | #2 |
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Wow... Tough call. If it were me, I would change them out. The Rolex watchmakers are a lot smarter then I am and I would believe their recommendation. HOWEVER, I’ll bet I will be in the minority on here.
Whatever your choice, good luck! |
10 December 2020, 12:48 PM | #3 |
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I’m stating the obvious, but can’t you request the original hands be returned to you with the service?
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10 December 2020, 12:49 PM | #4 |
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same thing happened to me and they did give me the old hands so I have them I suppose if I were to ever sell it?
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10 December 2020, 12:53 PM | #5 |
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just get an independent to service it. Rolliworks or one of those guys
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10 December 2020, 12:56 PM | #6 | |
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Yep, that's what I would do too. LAWW is another. JoT also.
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11 December 2020, 12:31 AM | #7 |
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10 December 2020, 12:55 PM | #8 |
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Most are going to recommend an independent service. I wouldn't always trust the hands will be given back.
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10 December 2020, 01:21 PM | #9 |
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Serviced my dad's 44 yr old DJ recently.
Dropped off at AD. Look at the Additional notes section: DO NOT change dial + hands DO NOT polish The hands are flaking. And the dots on the dial is starting to flake, You can see from pic. RSC did full service without changing hands or dial. . . . |
10 December 2020, 01:35 PM | #10 | |
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Quote:
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10 December 2020, 02:07 PM | #11 | |
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Thanks, you are right. I will never sell my dad's watch. His watch means alot to me and started my love for Rolex as a young kid. I will pass it on to my son. Still have papers and receipt from 1976. Sorry OP ... don't mean to hyjack your thread. . . |
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10 December 2020, 02:16 PM | #12 |
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Enjoy this treasured memory of your dad
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10 December 2020, 01:23 PM | #13 |
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Get it serviced by an independent watchmaker. Tell them what the RSC said and ask for a second opinion. Ask if they can service it without changing the hands. If no, It is safe queen time! The more collectible Rolex watches have about 10 year use before you might as well put it in the vault anyway. Sell it as original as possible and let the next person decide what to do.
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10 December 2020, 01:25 PM | #14 |
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send it to rolliworks or LAWW
DO NOT SEND IT IT RSC
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11 December 2020, 09:42 PM | #15 |
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/\ THIS /\
Get the watch back and send it to one of the above !
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10 December 2020, 02:22 PM | #16 |
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Keep it original, if they can’t honor your request go somewhere else. There are plenty of places that are certified to service your watch.
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10 December 2020, 03:01 PM | #17 |
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I would not change it
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10 December 2020, 04:05 PM | #18 |
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as long as the dial is original, why not? i would be ok with it
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10 December 2020, 05:12 PM | #19 |
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By changing the hands you will have nice and shiny lume while the indices will have a patina.
You have a beautiful Zenith turning to a Patrizzi, if the lume aren’t matching you’ll loose much value. Go to an independent, RSC is known for bringing vintage watches to modern standards and doesn’t care about vintage values. Sent from my iPhone using Tapatalk |
10 December 2020, 11:07 PM | #20 |
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10 December 2020, 05:16 PM | #21 |
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Im all for functionality but in this case I’d keep the old hands.
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10 December 2020, 05:46 PM | #22 |
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Since you have a tritium dial, They didn't require a dial change?
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10 December 2020, 11:37 PM | #23 | |
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The hand replacement is mandatory as part of the servicing. I appreciate all who have responded. It seem that to keep the vintage nature of the watch I might be risking functionality which makes no sense. Yet is it really vintage if the hands are brand new. I'll give it some more thought and let you guys know what I decide to do. Love this forum! J |
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10 December 2020, 06:30 PM | #24 |
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For the sake of functionality I'd let them replace them. I'm not a big vintage guy, but I know that I surely have committed a punishable offence by allowing them to be replaced :-)
And don't call me Shirley. |
10 December 2020, 07:41 PM | #25 | |
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Get them to send it back and get it off to a specialist. IF they are flaking they can stabilise the lume with a binder. |
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10 December 2020, 08:37 PM | #26 | |
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I'm sure it would bother 90% on this forum. In the general public that number is probably reversed again. |
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10 December 2020, 07:27 PM | #27 |
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I would definitely refuse the service then bring the watch to a different AD or to an independent, as other members suggested.
Your watch is original only once. |
10 December 2020, 07:53 PM | #28 |
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Such a shame to mess up a lovely Patrizzi dial watch.
Yes Lume that is loose could potentially get into the movement etc., I would hate mis-matched hands and dial colour (but I own a Tritium Speedy from 90's that naturally did that!) Not sure Rolex would return the old hands - I thought they kept them to stop fakers? |
10 December 2020, 08:24 PM | #29 |
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I would and did have hands and date wheel changed because of "flaking". I wear the watch, want it 100% functional. I understand that proper care of a mechanical item sometimes requires a new part to replace a worn out part.
Do you have the Cam-Belts replaced on your Ferrari or just "reconditioned"? |
10 December 2020, 10:11 PM | #30 | |
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Not a very good example. Your example is more akin to replacing a movement piece like the mainspring. A better illustration of this situation is like replacing vintage rims on a vintage Ferrari with current production ones. I get the practicality aspect but to me, it destroys the sanctity of the vintage piece. Can’t they seal the existing tritium somehow? They just don’t want to. Rolex doesn’t care about collectibility. They want their watches to look new and modern. Unless the hands are 1 for 1, which they’re not, don’t touch them. If you are lucky enough to keep the old hands then consider it but otherwise take it to an independent and you may have to change how you wear the watch now if it’s really that risky. Sent from my iPhone using Tapatalk |
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