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jayhawaii22 · 27 May 2021, 05:03 AM

AD told me the other day that Rolex is shutting down for 3 weeks to get caught up so they will not be taking any watches in for services or sending out any new shipments for at least 3-4 weeks. Just wanted to share what I heard. maybe BS maybe not. anybody else hear something like this??

zjd168 · 27 May 2021, 05:07 AM

guess Rolex watches are serviced by RSCs...

vh2k · 27 May 2021, 05:13 AM

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

ZOOK · 27 May 2021, 05:20 AM

I had read other posts about this and checked with the Rolex AD I am trying to build a relationship with. He said I still need to to by and mown his lawn and washing his car twice a week. So no change for me.

fskywalker · 27 May 2021, 08:39 AM

Quote:

Originally Posted by ZOOK

I had read other posts about this and checked with the Rolex AD I am trying to build a relationship with. He said I still need to to by and mown his lawn and washing his car twice a week. So no change for me.

Sent from my iPhone using Tapatalk Pro

xekret · 27 May 2021, 06:05 AM

Quote:

Originally Posted by vh2k

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

LMAOOOO best response ever!

Robine · 27 May 2021, 06:07 AM

Quote:

Originally Posted by vh2k

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

I recently posted some advice re ADSGs.

watchbobby · 28 May 2021, 11:44 PM

Quote:

Originally Posted by Robine

I recently posted some advice re ADSGs.

This interested me but then I saw that you're thread got deleted

.

Robine · 30 May 2021, 02:34 AM

Quote:

Originally Posted by watchbobby

This interested me but then I saw that you're thread got deleted

.

That kind of insider knowledge is strictly reserved for insiders.

watchbobby · 11 June 2021, 09:07 AM

Quote:

Originally Posted by Robine

That kind of insider knowledge is strictly reserved for insiders.

I'm on the Outside (Looking In).

https://www.youtube.com/watch?v=jc_oLZuFwaI

1995akcoop · 27 May 2021, 01:22 PM

Quote:

Originally Posted by vh2k

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

Sent from my iPhone using Tapatalk

Eric-London · 29 May 2021, 01:23 AM

Quote:

Originally Posted by vh2k

The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

lol

asiparks · 27 May 2021, 05:24 AM

"Shutting down" sounds like the opposite of catching up, no?

You imagine Rolex only employ 15 people, so they can't possibly do two or more things at once- make watches, ship watches and repair watches ?

Nikrnic · 27 May 2021, 05:24 AM

Three weeks is going to get them 'caught up'... ok.

Sent from my SM-G970U using Tapatalk

TimeLord2 · 27 May 2021, 05:26 AM

This is true. Had to schedule an appointment at the RSC in BH, CA and the woman said the same. They are closing for 3x weeks…

TeddyBallGame · 27 May 2021, 05:51 AM

Quote:

Originally Posted by TimeLord2

This is true. Had to schedule an appointment at the RSC in BH, CA and the woman said the same. They are closing for 3x weeks…

I can confirm this. When I was at the Beverly Hills RSC they told me they’re shutting for 3 weeks for a computer system upgrade. I believe they’re closed now as the woman at the front desk said they would be opening back up around the week of June 14th.

c0deman99 · 27 May 2021, 06:07 AM

Quote:

Originally Posted by TeddyBallGame

I can confirm this. When I was at the Beverly Hills RSC they told me they’re shutting for 3 weeks for a computer system upgrade. I believe they’re closed now as the woman at the front desk said they would be opening back up around the week of June 14th.

This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.

rmwill · 28 May 2021, 06:05 AM

Exactly what my AD told me last weekend.

Quote:

Originally Posted by c0deman99

This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.

7enderbender · 28 May 2021, 10:05 PM

Quote:

Originally Posted by c0deman99

This is correct. Nothing to do with catching up on current watches. They are performing a computer system update that starts either today or tomorrow.

Talked to RSC Dallas yesterday about full service for my Sea Dweller. They confirmed that they are running IT upgrades through June 14 but will still mail me the box to send my watch over and will accept it. I figured by the time the box gets here and then back to them it’s mid June anyway. Estimated turnaround time is currently 10 weeks.

rolexguynfl · 29 May 2021, 11:10 PM

Quote:

Originally Posted by 7enderbender

Talked to RSC Dallas yesterday about full service for my Sea Dweller. They confirmed that they are running IT upgrades through June 14 but will still mail me the box to send my watch over and will accept it. I figured by the time the box gets here and then back to them it’s mid June anyway. Estimated turnaround time is currently 10 weeks.

They were supposed to mail me one out Friday a week ago for return warranty work. I spoke with Dallas RSC yesterday since it hadn’t yet arrived and they said the request was placed but could request another one to be mailed as their service Dept was closed. They emailed shipping instructions instead.

I expected a slow return for work. Good to know I should expect 10 weeks plus. Unfortunately it’s the same timing issue that they we’re supposed to fix when I handed it to them last year just before COVID-19 started shutting things down.

Regards,

VonSomething · 27 May 2021, 05:31 AM

So you're telling me Rolex is closing business to continue running business?

Follow the left arrow to go right?

DonRickles · 27 May 2021, 05:34 AM

TIME

Robf52 · 28 May 2021, 04:33 AM

Quote:

Originally Posted by VonSomething

So you're telling me Rolex is closing business to continue running business?

Follow the left arrow to go right?

no, the other right.

jb335 · 27 May 2021, 05:33 AM

I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.

jayhawaii22 · 27 May 2021, 05:38 AM

Quote:

Originally Posted by jb335

I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.

To me it actually sounded like they weren't getting anything new in as well. But that doesn't sound right so wanted to find out if anyone else heard anything similar.

VonSomething · 27 May 2021, 05:43 AM

Quote:

Originally Posted by jb335

I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service.

I don't think this has anything to do with Rolex HQ manufacturing.

That makes a lot more sense.

BOA · 27 May 2021, 05:35 AM

So a deluge will follow the hiatus and put them behind again.

superspectral · 27 May 2021, 05:37 AM

Quote:

Originally Posted by jayhawaii22

AD told me the other day that Rolex is shutting down for 3 weeks to get caught up so they will not be taking any watches in for services or sending out any new shipments for at least 3-4 weeks. Just wanted to share what I heard. maybe BS maybe not. anybody else hear something like this??

Sounds like a parts shortage.

TheVTCGuy · 27 May 2021, 05:48 AM

For what it’s worth my AD said the same thing yesterday, they will re open June 8.

jayhawaii22 · 27 May 2021, 05:56 AM

Quote:

Originally Posted by TheVTCGuy

For what it’s worth my AD said the same thing yesterday, they will re open June 8.

So no new watches coming in either ? or just the service centers affected?

27 May 2021, 05:03 AM	#1
jayhawaii22 "TRF" Member Join Date: Jun 2020 Location: honolulu Posts: 11	Rolex shutting down for 3 weeks? AD told me the other day that Rolex is shutting down for 3 weeks to get caught up so they will not be taking any watches in for services or sending out any new shipments for at least 3-4 weeks. Just wanted to share what I heard. maybe BS maybe not. anybody else hear something like this??

27 May 2021, 05:24 AM	#13
asiparks "TRF" Member Join Date: Aug 2009 Location: Portland, OR Watch: ing the Detectives Posts: 1,888	"Shutting down" sounds like the opposite of catching up, no? You imagine Rolex only employ 15 people, so they can't possibly do two or more things at once- make watches, ship watches and repair watches ? __________________ Eagels may soar, but weasels are seldom sucked into jet engines...

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27 May 2021, 05:07 AM	#2
zjd168 "TRF" Member Join Date: May 2009 Location: US Posts: 2,698	guess Rolex watches are serviced by RSCs...

27 May 2021, 05:13 AM	#3
vh2k "TRF" Member Join Date: Jun 2020 Location: USA Posts: 3,018	The security guard at my AD said he was going to Disney/Epcot and visiting family for three weeks this summer... so sounds plausible.

27 May 2021, 05:20 AM	#4
ZOOK 2024 SubLV41 Pledge Member Join Date: Sep 2017 Real Name: Dave Location: PDX Posts: 9,970	I had read other posts about this and checked with the Rolex AD I am trying to build a relationship with. He said I still need to to by and mown his lawn and washing his car twice a week. So no change for me.

27 May 2021, 05:24 AM	#14
Nikrnic "TRF" Member Join Date: May 2017 Real Name: Louis Nick Ric Location: Michigan, USA Watch: Blnr, Expll, Subs, Posts: 10,172	Three weeks is going to get them 'caught up'... ok. Sent from my SM-G970U using Tapatalk

27 May 2021, 05:26 AM	#15
TimeLord2 2024 SubLV41 Pledge Member Join Date: Jan 2019 Location: Valencia, CA Watch: GMT Master 1675/3 Posts: 2,191	This is true. Had to schedule an appointment at the RSC in BH, CA and the woman said the same. They are closing for 3x weeks…

27 May 2021, 05:31 AM	#21
VonSomething "TRF" Member Join Date: Nov 2020 Location: Europe Posts: 821	So you're telling me Rolex is closing business to continue running business? Follow the left arrow to go right?

27 May 2021, 05:34 AM	#22
DonRickles Banned Join Date: Jan 2020 Real Name: Don Location: Vegas Nite Club Watch: Your mouth Posts: 2,315	TIME

27 May 2021, 05:33 AM	#24
jb335 2024 Pledge Member Join Date: Jan 2017 Location: The States Watch: Cosmograph Daytona Posts: 7,466	I think OP is saying RSC is not going to accept new service submissions for three weeks in order to get caught up on existing watches they need to service. I don't think this has anything to do with Rolex HQ manufacturing.

27 May 2021, 05:35 AM	#27
BOA "TRF" Member Join Date: Sep 2009 Real Name: Bruce Location: Chicago, IL Watch: Meteorite DD Posts: 2,412	So a deluge will follow the hiatus and put them behind again.

27 May 2021, 05:48 AM	#29
TheVTCGuy Banned Join Date: Jul 2008 Real Name: Paul Location: San Diego Watch: 126619LB Posts: 21,540	For what it’s worth my AD said the same thing yesterday, they will re open June 8.

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