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4 August 2021, 09:20 AM | #1 |
"TRF" Member
Join Date: Jun 2019
Location: Arizona
Posts: 911
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BB58 lume pip fell out.
Looks like my pip fell out. Google searches indicate I'm not alone on this one. The AD says I have to pay to have it fixed. They called tudor directly and apparently its considered cosmetic damage. So if you want to spend over $100 to replace your bezel due to poor quality I highly recommend the BB58. If you don't want to replace it, maybe it's best to avoid the watch all together. The watch took no impact or damage to cause the issue.
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4 August 2021, 09:22 AM | #2 | |
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Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
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Quote:
How old is your BB58? Black or blue? Sent from my iPhone using Tapatalk Pro
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled |
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4 August 2021, 09:23 AM | #3 |
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Join Date: Jun 2019
Location: Arizona
Posts: 911
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4 August 2021, 09:34 AM | #4 |
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Real Name: Jay
Location: Bay Area, CA
Watch: 326934
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Wow that sucks, sorry to hear of your about your experience. Through your research, has anyone else who also had a similar experience manage to successfully have Tudor accept it as a warranty repair?
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4 August 2021, 09:41 AM | #5 |
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Join Date: Jun 2019
Location: Arizona
Posts: 911
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Seems to be a mixed bag. Some seem to have the same experience as myself, some seem to have had warranty coverage.
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4 August 2021, 09:34 AM | #6 |
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Join Date: Dec 2015
Location: USA
Watch: Casio F91W
Posts: 928
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BB58 lume pip fell out.
Giving it the ultimate faux vintage look.
Full disclosure I have one too. Unfortunate. Sent from my iPhone using Tapatalk
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4 August 2021, 09:34 AM | #7 |
TRF Moderator & 2024 SubLV41 Patron
Join Date: Jul 2013
Real Name: Adam
Location: Far East
Watch: Golden Tuna
Posts: 28,826
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I would contact an RSC directly, there's a good chance they'll treat you better than your AD.
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4 August 2021, 09:37 AM | #8 | |
2024 Pledge Member
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
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Quote:
This ! Sent from my iPhone using Tapatalk Pro
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled |
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4 August 2021, 09:43 AM | #9 |
"TRF" Member
Join Date: Jun 2019
Location: Arizona
Posts: 911
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4 August 2021, 09:42 AM | #10 |
"TRF" Member
Join Date: May 2013
Real Name: Nick
Location: Las Vegas
Watch: 1601
Posts: 10,623
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BB58 lume pip fell out.
Happened to the wife’s BB58N at about a year.
Rectified by Beverly hills RSC no charge. |
4 August 2021, 09:47 AM | #11 | |
"TRF" Member
Join Date: Jun 2019
Location: Arizona
Posts: 911
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Quote:
This seems to be a known issue and they shouldn't tell one customer that it's a fee to fix meanwhile having other customers getting it repaired at no cost through the RSC. |
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4 August 2021, 01:23 PM | #12 | |
"TRF" Member
Join Date: May 2013
Real Name: Nick
Location: Las Vegas
Watch: 1601
Posts: 10,623
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BB58 lume pip fell out.
Quote:
Here’s the difference. You’re dealing with an AD. Not an RSC directly. Cut the middle man. |
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4 August 2021, 10:02 AM | #13 | |
Banned
Join Date: Jul 2008
Real Name: Wade
Location: TN
Watch: 116619
Posts: 2,659
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Quote:
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4 August 2021, 12:24 PM | #14 |
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Join Date: Jan 2021
Location: Germany
Posts: 69
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I had this.
Gesendet von iPhone mit Tapatalk Pro |
4 August 2021, 12:39 PM | #15 |
"TRF" Member
Join Date: Sep 2018
Location: United States
Watch: me buy Watches
Posts: 3,955
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Isn't that normal to have a "recessed" pearl on these models as this photo shows? Or am I mistaken?
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“The display of actual intelligence terrifies much of mankind” Rolex "some" Tudor "some" Damasko "some" Misc Pieces "some" Marathon "some" GS Spring Drive "some" Hamilton "some" Findeisen "some" |
4 August 2021, 12:46 PM | #16 | |
"TRF" Member
Join Date: May 2020
Location: USA
Watch: Rolex & Tudor
Posts: 2,240
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Quote:
For the OP, once you replace it, maybe put a tiny dob of superglue on the pip so it doesnt fall out again |
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4 August 2021, 12:32 PM | #17 |
Banned
Join Date: Dec 2018
Location: DFW, TX
Posts: 2,149
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Do yourself a favor and contact a RSC NY or Dallas directly to send in your watch. As others have mentioned I’m sure this will be covered under warranty.
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21 June 2022, 05:46 AM | #18 |
"TRF" Member
Join Date: Jun 2022
Location: United Kingdom
Posts: 1
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Tudor Black Bay 58 Blue
If it helps I had this issue. Whilst on holiday I looked down at my new watch and noticed the pip gone. No contacts or anything , just fell out. I contacted the AD who said send it back to Tudor (typical). So I went one better and contacted Tudor / Rolex head office at James square London and a completely different attitude and level of service was immediately evident. I quoted the problem mentioned on this forum and rather than being defensive, when I popped in the technician present said it was actually an issue with that watch (the blue) and that the fix was free. Part sent for and replaced with no drama. St James London are outstanding and I could not recommend them highly enough , outstanding. And what a premises
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