Post service question.

[Tunacan26]

Ok, you all are the experts.

I recently had my Datejust serviced at a local place in Florida. It was recommended by a few of you in an earlier post.

Upon receipt of the watch, it is running approx. 13 seconds fast in a 24-hour period. Seems to me a bit too much.

Also, when I wind the crown, it feels and sounds "gritty." Unlike my other two Rolex watches, which, upon winding, both feel smooth (and quiet) and not "gritty."

Thoughts?

Thanks in advance.

[CarlOver]

13 sec far after service. Better than slow but not within spec. How much was service? Was that watch ever gritty before?

[Tunacan26]

Originally Posted by CarlOver

13 sec far after service. Better than slow but not within spec. How much was service? Was that watch ever gritty before?

Never gritty.

[mountainjogger]

Assuming you have full wound it, have you called the service provider?

[askdanny]

Get a cheap watch de-magnetizer on Amazon and put it through. Return the de-magnetizer if it doesn't work, but I kept mine (it worked). Your watch got magnetized.

[edisonstar23]

I’ve never cared for the timing accuracy of my watch. But today I just learned something new - how does a watch get magnetize in the first place ?


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[George58]

should have sent to rolex

[Dirt]

In cases like this, it's always best to go back to the person who did the work and express your concerns which you want adresssed.
Not some other people on the internet.
If the person who did the work is reputable you will be suitably taken care of.

[brandrea]

Originally Posted by Dirt

In cases like this, it's always best to go back to the person who did the work and express your concerns which you want adresssed.
Not some other people on the internet.
If the person who did the work is reputable you will be suitably taken care of.

[Tunacan26]

Originally Posted by Dirt

In cases like this, it's always best to go back to the person who did the work and express your concerns which you want adresssed.
Not some other people on the internet.
If the person who did the work is reputable you will be suitably taken care of.

I am. Won't be any problem at all. Just was curious mostly about the "gritty" feeling and sound on winding....

[Dirt]

Originally Posted by Tunacan26

I am. Won't be any problem at all. Just was curious mostly about the "gritty" feeling and sound on winding....

Ok.
So I have to say that I've been tripped up by this issue myself. I had a Rolex years ago that was nice and smooth to wind before and after a service, then I went and dropped it onto a concrete floor about a week or so after it was serviced.
There was extensive damage to the watch with a repair bill to match, with a full service to the movement as part of the scope of work as recommended by the RSC.
The thing was, the winding was a bit rough and gritty after the repair.
As one could imagine this was as concerning to me as it probably is to yourself
To cut a very long story short I was working in another country and had some exposure to the inside of an RSC(part of the long story) and i asked about the phenomenon with the service manager.
To demonstrate to me the extent of the variability of the issue, he brought a few watches to me that were freshly serviced and nearly ready to be returned to the owners and asked me to get a feel of the manual wind function on each watch for comparison.
There was a considerable difference between them all with one that felt worse than mine. Ok, I got it
Regardless, my watch ran absolutely perfect and the manual wind felt the same right up until it was serviced again, then it came back as smooth or perhaps a little smoother than it ever was IIRC
In the ensuing years, I have had the pleasure of migrating to manual wind watches and they have all felt a little gritty and odd as the power is built up when they were brand new and they have all smoothed out to become buttery smooth within a matter of weeks.
I hope this tale helps you to navigate your issue going forward whichever path you choose to take on it

[TitanCi]

^yep, exactly.


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