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Old 9 February 2010, 05:18 AM   #1
jnmarshall
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New service prices!! OUCH!

Last year I got an estimate from the local Rolex service center for a standard movement service. I was quoted the typical $550. I decided to wait a few months till after the holidays and the bills. I went back last week. I was now quoted $750!! I was told the prices increased this year due to the weak value of the $$ to the EUR. Not sure why US labor is affected by Euro markets?!? Sadly they could not honor my original estimate as it was written more then 60 days ago
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Old 9 February 2010, 05:20 AM   #2
ParisDakarBmw
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That's a huge increase!
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Old 9 February 2010, 05:21 AM   #3
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Can anyone else confirm? If true, this is really a substantial increase
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Old 8 March 2010, 03:42 PM   #4
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Can anyone else confirm? If true, this is really a substantial increase
Not true. Period.
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Old 9 February 2010, 05:26 AM   #5
CaveDiver
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"I was told the prices increased this year due to the weak value of the $$ to the EUR." BS ... Was it the exact same qoute and parts?
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Old 9 February 2010, 05:51 AM   #6
jnmarshall
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"I was told the prices increased this year due to the weak value of the $$ to the EUR." BS ... Was it the exact same qoute and parts?
I can't speak for parts. It was the exact same quote. It's what appears on the estimate as a "movement service".
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Old 9 February 2010, 05:28 AM   #7
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Near 50% increase?!? Very disappointing. Hardly encouraging people to send their watches to RSC.
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Old 9 February 2010, 05:38 AM   #8
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This is the reason I will go with a local independent watchmaker when mine needs a servicing. I know everyone says that the RSC is the most trusted and best place to service your rolex, but seriously I just cant justify spending the amount of money they are charging anymore.
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Old 9 February 2010, 05:41 AM   #9
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RSC Singapore just increased prices too....maybe it's worldwide?
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Old 9 February 2010, 05:58 AM   #10
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I know everyone says that the RSC is the most trusted and best place to service your rolex, but seriously I just cant justify spending the amount of money they are charging anymore.
After the way the handled my watch, not sure I would say they are the most trusted. Actually, I’m concerned about what they did that I can not see.
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Old 9 February 2010, 05:37 AM   #11
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I'm going to RSC in New York (665 Madison) tomorrow to get an estimate for my Sub 14060. I'll post back with the price.
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Old 9 February 2010, 05:38 AM   #12
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Wow! Was it an official RSC, ie, NY or Dallas? Find yourself a reputable local watchmaker. You'll save a bundle.
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Old 9 February 2010, 05:55 AM   #13
jnmarshall
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Wow! Was it an official RSC, ie, NY or Dallas? Find yourself a reputable local watchmaker. You'll save a bundle.
Dallas location. I've called previously to local dealers and because the center is local they all just send the watch there instead of having the expense of keeping a watchmaker on staff.

Please, if anyone knows of a watchmaker local to DFW, please drop me their contact information via PM. As I also understand, they must be with an authorized dealer to be able to order parts as needed. I know of a watchmaker in Lousiana that works for an authorized dealer there but he follows the same pricing schedule as the service center. He also charges extra for parts that may typically be included in a standard service as he has to pay for them.
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Old 9 February 2010, 06:04 AM   #14
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Just got my 16750 back last week. The Standard Service part of the bill was $790.00 Canadian, which also included replacement of the acrylic crystal for that model.
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Old 9 February 2010, 06:04 AM   #15
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Dallas location. I've called previously to local dealers and because the center is local they all just send the watch there instead of having the expense of keeping a watchmaker on staff.

Please, if anyone knows of a watchmaker local to DFW, please drop me their contact information via PM. As I also understand, they must be with an authorized dealer to be able to order parts as needed. I know of a watchmaker in Lousiana that works for an authorized dealer there but he follows the same pricing schedule as the service center. He also charges extra for parts that may typically be included in a standard service as he has to pay for them.
PM Sent
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Old 9 February 2010, 06:00 AM   #16
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Anyone know any good watchmakers in NYC where I can get my Sub serviced? $750 is pretty crazy.
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Old 22 February 2010, 05:35 AM   #17
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Italy

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Anyone know any good watchmakers in NYC where I can get my Sub serviced? $750 is pretty crazy.
I have a service in Padua for my 14060 in december 2009.720$!
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Old 28 March 2012, 03:23 AM   #18
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Anyone know any good watchmakers in NYC where I can get my Sub serviced? $750 is pretty crazy.
Here you go buddy:
http://www.centralwatch.com/
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Old 9 February 2010, 06:05 AM   #19
ParisDakarBmw
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Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
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Old 9 February 2010, 06:08 AM   #20
jnmarshall
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Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
If it's holding a wind and keeping time it may be more economical to just repair it when it breaks instead of trying to be preventative.
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Old 9 February 2010, 06:13 AM   #21
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Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
Almost hard to believe
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Old 9 February 2010, 06:14 AM   #22
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Old 9 February 2010, 06:44 AM   #23
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Just for the heck of it I called both the Dallas and NY RSCs. Dallas price starts at $555 and NY starts out at $600 for a basic service, plus parts. Screw that. I will stick with my local watchmaker.
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Old 9 February 2010, 07:03 AM   #24
jnmarshall
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Just for the heck of it I called both the Dallas and NY RSCs. Dallas price starts at $555 and NY starts out at $600 for a basic service, plus parts. Screw that. I will stick with my local watchmaker.
What did you pay previously and when?
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Old 9 February 2010, 07:25 AM   #25
Dr. Robert
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I had my 1963 DJ serviced last year at an independent, an AD that has a staff of 3 watchmakers....reason I had it serviced was it was not running well...it needed it...this shop did a complete service...$350. They did a great job & watch is running like new!
Since Rolex closed their RSC here in L.A., I'm not wild about sending my Rolexes to Dallas.
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Old 9 February 2010, 07:33 AM   #26
walds11
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I haven't had one serviced recently. My 16610 Y serial is currently being serviced by a local watchmaker. Base service price is $175 plus parts. He has a Rolex parts account.

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What did you pay previously and when?
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Old 10 February 2010, 03:24 PM   #27
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Same thing happened in Singapore AD too but only in different currency. Gonna own a Rolex only, just imagine owning 10 pcs and to spend a minimum $8K minimum every 4/5 years.
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Old 10 February 2010, 05:45 PM   #28
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Just wondering:

I while back I read a couple threads on the fact that there are many more luxury watches out there per cap than x years ago, and the watch service industry is past its saturation point; there aren't, or won't be in the near future, enough watchmakers to service all of the watches that will be due in for maintenance.

Could this be the beginning of the watch industry's solution for this? If they raise the price, demand for services will drop and re-align with the supply curve.

Anyone have any thoughts?
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Old 24 March 2010, 04:47 PM   #29
mach330
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Quote:
Originally Posted by Dr. Robert View Post
I had my 1963 DJ serviced last year at an independent, an AD that has a staff of 3 watchmakers....reason I had it serviced was it was not running well...it needed it...this shop did a complete service...$350. They did a great job & watch is running like new!
Since Rolex closed their RSC here in L.A., I'm not wild about sending my Rolexes to Dallas.

holy crap these services are crazy expensive!!! btw..where in la did u get urs serviced? been meaning to get my gmt II serviced. $350 sounds fair.
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Old 11 February 2010, 01:04 AM   #30
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Just for the heck of it I called both the Dallas and NY RSCs. Dallas price starts at $555 and NY starts out at $600 for a basic service, plus parts. Screw that. I will stick with my local watchmaker.
110% I have a sub out now to an AD who has a Rolex trained watchmaker on staff. A complete overhaul and a new crystal is running me $600 + tax.
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