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matt4hand · 5 July 2011, 10:21 AM

So a few weeks ago I purchased my grail Daytona while in Vegas. http://rolexforums.com/showthread.php?t=181804

I was assured when I bought the watch it was 100% original from Tower of Jewels @ Paris Casino. http://www.towerofjewels.com/

After I purchased the watch Jagervegas warned me about a bad experience with the dealer (Tower of Jewels).

Well after the watch was shipped to me I posted some pics online and one of our astute members(thanks Kevin! (yessir69)) pointed out to me that my grail I just purchased was originally a two tone watch and not a stainless daytona. The dial has been replaced with a Mark 4 white dial, new bezel, and new bracelet. To be correct the ref number should have been a 16520, instead it was a 16523. The watch had been completely converted and sold to me as original.

It was my bad for not knowing more about watch but it was an impulse buy on vacation and I was assured it was legit. The watch was sold as 100% original and they even gave me an appraisal with the wrong reference numbers on it.

Long story short I called the dealer and informed them that the watch was grossly misrepresented and I wanted a full refund. They have a "no refund" policy but once I mentioned the words "chargeback" on my credit card they changed their tune.

Today the full credit posted back on my card .

I wanted to warn anyone traveling there to beware of this watch and these people. They claim that it was an oversight but who really knows. My guess is it's back for sale in the window waiting on another unsuspecting buyer.

It has been mentioned before to always buy the seller and it's can't be more true!

Thanks again to Jagervegas and yessir69 for giving me the heads up. I owe you guys a beer!

I hated returning a watch that I like so much but I'll find another one.

xjeeunitx · 5 July 2011, 10:35 AM

Really though, this forum is filled with knowledgeable/wonderful people. I'm glad this worked out for you in the end, Matt.

HPY · 5 July 2011, 10:45 AM

good job on getting your money back, its always better to buy from reputable sellers on here

herdinoh · 6 July 2011, 10:39 PM

Quote:

Originally Posted by xjeeunitx

Really though, this forum is filled with knowledgeable/wonderful people. I'm glad this worked out for you in the end, Matt.

Agree. People are not only knowledgeable but also super nice here. This is the reason why I love TRF.

ibrando · 6 July 2011, 10:44 PM

Quote:

Originally Posted by herdinoh

Agree. People are not only knowledgeable but also super nice here. This is the reason why I love TRF.

Exactly!

Good to hear things worked out.

Cheers,
B.

dddrees · 5 July 2011, 11:00 AM

I'm glad to hear Jagervegas and yessir69 pointed out the issue and you were able to get your money back.

Wish you luck and I am sure you will find your true grail from an honest seller.

Andad · 5 July 2011, 11:02 AM

A good outcome Matt.

Dr. Robert · 5 July 2011, 11:03 AM

Good news!

normandy · 5 July 2011, 11:07 AM

I'm very glad you got your money back.

This Tower of jewel has a store inside Paris Casino??

matt4hand · 5 July 2011, 11:21 AM

Quote:

Originally Posted by normandy

I'm very glad you got your money back.

This Tower of jewel has a store inside Paris Casino??

It in between Pairs and Bally's in is kinda of in both hotels in the middle

Runnin' Rebel · 5 July 2011, 11:04 AM

I love a happy ending !!! This made a great weekend better.
Good going Matt. Played out just perfect. Just goes to show you the power of a forum like this.

Tower of Jewels has been ripping off people for years. STAY FAR FAR AWAY from these guys, think have like 6 stores in town.

Now go get yourself the real deal Matt.

yessir69 · 5 July 2011, 11:04 AM

I'm happy I could help. Glad you got your money back.

Lamone · 5 July 2011, 11:14 AM

That's why I love this Forum so much.
We're one big and happy family.

johnbeth · 5 July 2011, 11:25 AM

Excellent outcome and thanks to Jagervegas and yessir69 for helping out! This is what TRF is all about, looking out for each other and building worldwide friendships!

John

toph · 5 July 2011, 11:29 AM

what a scandal! glad all has worked in your favour

Lol-x · 5 July 2011, 11:31 AM

When you have a  its even better

Jason71 · 5 July 2011, 11:40 AM

Since you now got your money back, just go and get it from DavidSW and have a worry free transaction.

Glad it worked-out for you

skyedog · 5 July 2011, 12:51 PM

Quote:

Originally Posted by Jason71

Since you now got your money back, just go and get it from DavidSW and have a worry free transaction.

Glad it worked-out for you

+1

sleddog · 5 July 2011, 11:43 AM

Quote:

Originally Posted by Lol-x

When you have a  its even better

Glad it worked out well in the end Matt.....Better luck your way for the next one!

HL65 · 5 July 2011, 11:44 AM

Glad it worked out!! What an ordeal though...

greekbum · 5 July 2011, 11:45 AM

These forums have shut allot of bad guys out of the market over the years.Without mentioning names I can remember a few dealers that where doing nothing but conversions with fake bands and selling as real on ebay and in stores for years trouble free. Im glad you got your money back

destrow · 5 July 2011, 12:54 PM

Wow, what an experience. So happy it worked out well. I will remember to steer clear of them next I'm in Vegas.

Omega 1120 · 5 July 2011, 01:06 PM

I'm glad you resolved the situation. Good thing you used a credit card.

I was in Tower of Jewels (Sahara store) about a month ago. They had one Rolex SS Sub, so I asked to look at it. The salesperson said it was a 2003 model that had been completely serviced and came with a two year warranty. I noticed that the bezel had been polished so much it looked shiny (like a Sub-C). I asked how much.....they said retail on that one was 8000, and their price was 6000. I then asked if they could go any lower on the price...the answer was no.

So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like. They probably had the date right, it probably was a 2003 model, in which case the retail would not have been 8000. It came with an old box....but it wasn't in mint condition, probably very good condition (because of the bad bezel polishing job), in which case I think 6000 was high, even with a service and two year warranty.

JacksonStone · 5 July 2011, 01:13 PM

Quote:

Originally Posted by Omega 1120

So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like.

Since the 116610 has only been around since 2010, it doesn't sound like they were trying to pass the model off as a Sub-C, given they were acknowledging it was a 2003 model. Still, there's no way a 16610 would have a retail of $8000, so they were full of it on that. This sounds like a bad outfit - definitely one to avoid. All the more reason to stick with a trusted AD.

rosspanics · 6 July 2011, 05:15 AM

Quote:

Originally Posted by Omega 1120

So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like. They probably had the date right, it probably was a 2003 model, in which case the retail would not have been 8000. It came with an old box....but it wasn't in mint condition, probably very good condition (because of the bad bezel polishing job), in which case I think 6000 was high, even with a service and two year warranty.

I'll bet many people buying Rolexes have no idea what real MSRP is though... shady nonetheless.

Runnin' Rebel · 5 July 2011, 01:45 PM

Good Luck with the twins, that's your priority for sure.
The Grail watch will be there later for you

boogiebot · 5 July 2011, 04:13 PM

glad you got your money back and yes this place has some great members.

also wanted to say thanks for the warning of this crooked dealer.

threemonkeys · 5 July 2011, 05:04 PM

Congrats to you. Good people on TRF going the extra mile to help eachother out. Nice ending!

bayerische · 5 July 2011, 06:29 PM

You did what was best. You'll get another one!

The Joker · 5 July 2011, 06:40 PM

Nice work guys

5 July 2011, 10:21 AM	#1
matt4hand Banned Join Date: Jan 2011 Real Name: Matt Location: Atlanta Watch: Tramp Posts: 2,369	The grail has been returned thanks to our members. So a few weeks ago I purchased my grail Daytona while in Vegas. http://rolexforums.com/showthread.php?t=181804 I was assured when I bought the watch it was 100% original from Tower of Jewels @ Paris Casino. http://www.towerofjewels.com/ After I purchased the watch Jagervegas warned me about a bad experience with the dealer (Tower of Jewels). Well after the watch was shipped to me I posted some pics online and one of our astute members(thanks Kevin! (yessir69)) pointed out to me that my grail I just purchased was originally a two tone watch and not a stainless daytona. The dial has been replaced with a Mark 4 white dial, new bezel, and new bracelet. To be correct the ref number should have been a 16520, instead it was a 16523. The watch had been completely converted and sold to me as original. It was my bad for not knowing more about watch but it was an impulse buy on vacation and I was assured it was legit. The watch was sold as 100% original and they even gave me an appraisal with the wrong reference numbers on it. Long story short I called the dealer and informed them that the watch was grossly misrepresented and I wanted a full refund. They have a "no refund" policy but once I mentioned the words "chargeback" on my credit card they changed their tune. Today the full credit posted back on my card . I wanted to warn anyone traveling there to beware of this watch and these people. They claim that it was an oversight but who really knows. My guess is it's back for sale in the window waiting on another unsuspecting buyer. It has been mentioned before to always buy the seller and it's can't be more true! Thanks again to Jagervegas and yessir69 for giving me the heads up. I owe you guys a beer! I hated returning a watch that I like so much but I'll find another one.

5 July 2011, 11:00 AM	#6
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	I'm glad to hear Jagervegas and yessir69 pointed out the issue and you were able to get your money back. Wish you luck and I am sure you will find your true grail from an honest seller. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

5 July 2011, 11:02 AM	#7
Andad 2024 SubLV41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,526	A good outcome Matt. __________________ E

5 July 2011, 11:03 AM	#8
Dr. Robert 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: Bob Location: U.S.A. Watch: 1655 Posts: 64,248	Good news! __________________ Founder & Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

5 July 2011, 11:04 AM	#11
Runnin' Rebel "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: 🤔 Posts: 8,424	I love a happy ending !!! This made a great weekend better. Good going Matt. Played out just perfect. Just goes to show you the power of a forum like this. Tower of Jewels has been ripping off people for years. STAY FAR FAR AWAY from these guys, think have like 6 stores in town. Now go get yourself the real deal Matt. __________________ ♛

5 July 2011, 10:35 AM	#2
xjeeunitx 2024 Pledge Member Join Date: Aug 2008 Posts: 5,529	Really though, this forum is filled with knowledgeable/wonderful people. I'm glad this worked out for you in the end, Matt.

5 July 2011, 10:45 AM	#3
HPY Banned Join Date: Jun 2011 Location: PH Watch: Daytona Posts: 213	good job on getting your money back, its always better to buy from reputable sellers on here

5 July 2011, 11:07 AM	#9
normandy "TRF" Member Join Date: Oct 2008 Real Name: Dominic Location: USA Watch: Rolex Posts: 1,183	I'm very glad you got your money back. This Tower of jewel has a store inside Paris Casino??

5 July 2011, 11:04 AM	#12
yessir69 2024 Pledge Member Join Date: May 2011 Real Name: Kevin Location: Tornado Alley Posts: 3,289	I'm happy I could help. Glad you got your money back.

5 July 2011, 11:14 AM	#13
Lamone Banned Join Date: Nov 2007 Location: NYC Watch: ya mawt! Posts: 3,448	That's why I love this Forum so much. We're one big and happy family.

5 July 2011, 11:25 AM	#14
johnbeth "TRF" Member Join Date: Jul 2010 Real Name: John Location: Australia Watch: Depends on mood. Posts: 9,536	Excellent outcome and thanks to Jagervegas and yessir69 for helping out! This is what TRF is all about, looking out for each other and building worldwide friendships! John

5 July 2011, 11:29 AM	#15
toph "TRF" Member Join Date: Apr 2008 Real Name: ChrisTOPHer Location: Sydney Watch: Rolex, Brellum, Posts: 12,601	what a scandal! glad all has worked in your favour __________________ "Where no counsel is the people fall, but in the multitude of counselors there is safety." Member No.# 11795

5 July 2011, 11:31 AM	#16
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,587	When you have a  its even better __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

5 July 2011, 11:40 AM	#17
Jason71 "TRF" Member Join Date: Mar 2009 Real Name: Jason Location: USA Watch: Rolex/Tudor Divers Posts: 7,973	Since you now got your money back, just go and get it from DavidSW and have a worry free transaction. Glad it worked-out for you __________________ Best Regards, Jason Just Say "NO" to Polishing Card-Carrying Member of the Global Association of Retro-Grouch Curmudgeons LIfe is too short to wear inexpensive watches PLEXI IS SEXY

5 July 2011, 11:44 AM	#20
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 64,006	Glad it worked out!! What an ordeal though... __________________ *SPEM SUCCESSUS ALIT*

5 July 2011, 11:45 AM	#21
greekbum "TRF" Member Join Date: Apr 2007 Real Name: Nikos Location: Florida Watch: Rolex GMT 16750 Posts: 8,418	These forums have shut allot of bad guys out of the market over the years.Without mentioning names I can remember a few dealers that where doing nothing but conversions with fake bands and selling as real on ebay and in stores for years trouble free. Im glad you got your money back __________________ Follow Me On Instagram @nickgogas Original Owner ROLEX 16750 GMT Daily Wearer For Over 13,000 Days And Counting

5 July 2011, 12:54 PM	#22
destrow "TRF" Member Join Date: Jan 2010 Location: New Orleans Posts: 145	Wow, what an experience. So happy it worked out well. I will remember to steer clear of them next I'm in Vegas.

5 July 2011, 01:06 PM	#23
Omega 1120 Member Join Date: Apr 2011 Location: U.S.A. Watch: Omega Seamaster Posts: 175	I'm glad you resolved the situation. Good thing you used a credit card. I was in Tower of Jewels (Sahara store) about a month ago. They had one Rolex SS Sub, so I asked to look at it. The salesperson said it was a 2003 model that had been completely serviced and came with a two year warranty. I noticed that the bezel had been polished so much it looked shiny (like a Sub-C). I asked how much.....they said retail on that one was 8000, and their price was 6000. I then asked if they could go any lower on the price...the answer was no. So.....even though they had polished the bezel insert to make it "shiny"(which made it look non-factory), I am positive it was not a Sub-C, since I know what one looks like. They probably had the date right, it probably was a 2003 model, in which case the retail would not have been 8000. It came with an old box....but it wasn't in mint condition, probably very good condition (because of the bad bezel polishing job), in which case I think 6000 was high, even with a service and two year warranty.

5 July 2011, 01:45 PM	#26
Runnin' Rebel "TRF" Member Join Date: Jan 2010 Real Name: Mark Location: 🤔 Posts: 8,424	Good Luck with the twins, that's your priority for sure. The Grail watch will be there later for you __________________ ♛

5 July 2011, 04:13 PM	#27
boogiebot "TRF" Member Join Date: Apr 2011 Location: canada Watch: me post! Posts: 3,804	glad you got your money back and yes this place has some great members. also wanted to say thanks for the warning of this crooked dealer.

5 July 2011, 05:04 PM	#28
threemonkeys "TRF" Member Join Date: Feb 2011 Real Name: Craig Location: Seattle-ish, USA Watch: GMTIIc, AK, LVc Posts: 7,022	Congrats to you. Good people on TRF going the extra mile to help eachother out. Nice ending!

5 July 2011, 06:29 PM	#29
bayerische "TRF" Member Join Date: Nov 2009 Real Name: Andreas Location: Margaritaville Watch: Smurf Posts: 19,879	You did what was best. You'll get another one! __________________ Yeah, well, you know, that's just, like, your opinion, man.

5 July 2011, 06:40 PM	#30
The Joker "TRF" Member Join Date: Sep 2010 Location: Gotham Posts: 9,641	Nice work guys

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