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25 March 2012, 06:54 AM | #1 |
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Warranty Question
Question about buying a Rolex that is BNIB but several years old and technically would be out of warrantee if it had been named and dated.
However, it is stamped by AD but has open name and date. Hypothetically, can any date be filled in if it were to need service(2012, 2013) and then would it be fully warranted for the full 2 years from the date entered? Please feel free to IM. Thanks for the help. |
25 March 2012, 07:04 AM | #2 |
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You could fill it in when it needs service but if the watch shows 5 years of wear with a purchase date of 3 months ago it might raise questions. Also make sure ad on the card is still in business. You would look like a fool if the place went out of business years ago and you just wrote a date in. IMO I wouldn't mess with it. If the watch gets to the point where it needs service I doubt Rolex will fall for that under a warranty claim.
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25 March 2012, 07:08 AM | #3 | |
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25 March 2012, 07:18 AM | #4 |
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Thank you for your honest answers.
So an open warranty card is essentially of no value if the watch is BNIB but 4 or 5 years old. Couldn't an AD have a BNIB watch laying around for several years before it is sold ? |
25 March 2012, 07:35 AM | #5 |
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Yes. But the watches aren't being worn every day and aren't running. After a watch has been worn for years there is wear and tear on the gears and such. ADs might wind their watches every month or so to just move the oils around.
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25 March 2012, 07:35 AM | #6 | ||
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Although the card is blank, Rolex is always notified of a watch leaving its original vendor. AD's are required to do this for inventory sake! The fact that the card is blank is irrelavent.... Quote:
The card should be filled by the AD, and it has no benefit to you if it's not. AD's can and do have watches that sit for a few years, but the warranty starts at the sale date, regardless of age in the store....
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25 March 2012, 07:39 AM | #7 | |
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25 March 2012, 07:42 AM | #8 |
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An AD will warrant BNIB old new stock. In your case...I wouldn't mess with it.
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25 March 2012, 07:45 AM | #9 | |
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25 March 2012, 08:04 AM | #10 |
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I understand and appreciate what you are all saying.
I am puzzled then why the sellers in the used Rolex section seem to think there is value in the fact that the piece they are selling has an open warranty ? The value of any warranty card (even if w/n the 2 year period) then is simply to verify authenticity and not for warranty sake ? This is especially so in the U.S. if it is named and dated since the warranty is not transferrable ? |
25 March 2012, 08:08 AM | #11 | |
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They make a big deal about it on the Internet because they have found that there are people who will pay more for such things, or see it as a benifit of some sort... And no, a warranty card, or any piece of paper does not "authenticate" any watch.. It's just a piece of paper that also needs to be "authenticated" separatey as "papers" can be counterfeited much more easily than a watch.... Never count on such things to authenticate a Rolex purchase..
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25 March 2012, 08:09 AM | #12 | |
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MARKETING!!!
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25 March 2012, 08:10 AM | #13 | |
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Like others mentioned, Rolex can have a rough idea of how long the watch was running, but not a close idea, probably plus or minus 1 year. So I mean, if your watch was running for 5 years, and you dated the card as 4 years old, i guess it would be believable to Rolex. But putting the current date on a watch running for 5 years will be way too obvious. Now, if you are planning on sending it in to RSC, you would need the warranty card, so if I were you, since you cant date it within the last 2 years, just date it as 5 years old or however old it is since it wont make a difference anyway considering warranty is only valid for 2 years. Plus, even if your watch was really in warranty and dated correctly, Rolex won't service it for free - warranty is ONLY if something fails, service not included and is almost always paid for. So if you want the watch, get it for what it is, the open warranty card will really come to no use if it has been running for so many years. When it arrives, just date it 5 years old so the card would be valid, considering it is not valid if it is not dated. |
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25 March 2012, 08:49 AM | #14 | |
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Your next two paragraphs are incorrect also, and still trying to deceive. Rolex knows exactly when the watch was sold, regardless of an open card or paper. When the watch leaves the AD, the AD is required to notify Rolex. For inventory and reordering.... The fourth paragraph is also incorrect. You do not need a warranty card/paper to send a watch to RSC. You only need to use the card or paper if you are requiring warranty work under the 2 year grace period from purchase date. If the watch is outside this warranty period, a card or paper is not needed. In fact, the card or paper is now worthless in the eyes of Rolex after this... Also, if Rolex does perform certain criteria to Honor a warranty, they will strip down and replace (essentially a full service), free of charge if this was a manufacturing fault of parts or labor. Do not think because you have a blank card (of no benefit other than to have your own name noted), you can try a fast one over a corporation like Rolex. The have a huge data base, and know more than you think they do.
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25 March 2012, 08:58 AM | #15 | |
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If Rolex were to really know when the watch left the AD, could you explain why they would go on to sell thousands of watches to gray dealers with an open warranty card? If Rolex knew exactly when it left the AD, then every single watch sold by a gray dealer would have a voided warranty because the date would not match that of the date it was sold by the AD, correct? All or most of the gray dealers leave the warranty card open on their inventory and date it the same date THEY sell it, not the AD sells it, correct? Also, AD's would not sell the volume of watches they do to gray dealers which is not allowed, if rolex did know about this because their license would have been taken away years ago if Rolex did in fact know when they were sold. In summary to what I said, every single day watches are sold with warranty cards dated AFTER it left the AD, sometimes by months whenever a watch is sold by a gray dealer to a customer. So that really proves that Rolex does NOT know of every single watch that left the AD, and if they did, any AD that has a relationship with a gray dealer would have been shut down. As for the part of not needing a warranty card to send in for service, this is entirely correct. However, if the watch was reported stolen or had somebody else's name in their registry, the card would be needed to prove ownership. So in SOME cases, Rolex could ask for a warranty card. I did not mean it is always needed, its just better to have. And just for the record, I am a very honest guy, and never cheat anyone, nor do I like doing anything unlawful such as putting a false date on the warranty. I even mentioned myself in the previous post that he should date it 4 or 5 years back since Rolex will in fact know around when it was sold or running. The only thing I said was if the watch was never used, it should be fair that he could date it later than it was sold, since it was never used, and this in reality is not cheating. |
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25 March 2012, 08:59 AM | #16 | |
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Now onto serial numbers
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25 March 2012, 08:10 AM | #17 |
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Really the only value of an open card...is so that you, or someone else you are selling the watch to, can put their name on it. Most of the time the date field is filled in, to match the sales receipt.
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25 March 2012, 08:10 AM | #18 |
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The only benefit, if you wish to call it that, is that your name can be placed on the card. Some people like this fact!
The value of the warranty card is simply for warranty work needed, and in most cases, is not needed/used during the first 2 years of ownership. After that time frame, the card is nothing more than an item the discerning buyer (and internet hype) like to have to make a full 'box kit'...... The watch is most important...
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25 March 2012, 08:50 AM | #19 |
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Thanks to everyone for your prompt and highly educational responses.
I think I have a better understanding now of buying preowned. |
25 March 2012, 11:50 PM | #20 |
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25 March 2012, 09:08 AM | #21 | |
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Even if you swore on the Bible that your intention is to buy a watch now and let it sit in your sock drawer unused for a year, I'd still call BS The watch is warranted for two years from the date of purchase, not the date you want to wear it. If you could roll back your car's odometer in order to keep your car under warranty, would you? |
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25 March 2012, 09:14 AM | #22 | |
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25 March 2012, 11:59 PM | #23 | |
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If the watch was at an AD the movement was probably not working as it was in the case, therefore no wear and tear. |
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26 March 2012, 03:05 AM | #24 | |
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26 March 2012, 03:42 AM | #25 | ||
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In the process of reading the above thread....so far it seems like the OP in this scenario had to jump through hoops to get anything done and therefore not as clear cut as you all make it out to be and there is often a battle involved. Will read the rest as time permits. Still need an answer to whether other manufacturer's have warranties that are transferable. |
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26 March 2012, 03:51 AM | #26 | |
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