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cdnyc · 26 July 2012, 08:37 AM

I noticed this small asymmetry in the bracelet-to-case connection. I'm sure this will be a relatively minor thing as the watch ages, but since it's only a week old do you think it’s worth showing to folks at the boutique?

kilyung · 26 July 2012, 09:16 AM

I would request new plots.

mb23 · 26 July 2012, 09:18 AM

I would bring it to their attention...

Slider817 · 26 July 2012, 10:12 AM

Although I would have probably never noticed that, I just took a look at my AP Dual time and it's in perfect shape, if it's easy to go to your local AD, why not, if it bothers you.

BrianVarick · 26 July 2012, 10:40 AM

That wouldn't bother me in the least, I probably wouldn't even notice. I can barely even see what you guys are talking about anyway:)

singe89 · 26 July 2012, 11:09 AM

I would let them know and see what they want to do about it. In a mid level watch it might be acceptable but paying the price tag for an AP if you're not happy it should at least be addressed.

patek.wis · 26 July 2012, 01:17 PM

Quote:

Originally Posted by brianvarick

that wouldn't bother me in the least, i probably wouldn't even notice. I can barely even see what you guys are talking about anyway:)

x2

VICI · 26 July 2012, 11:07 AM

Yes it would! I bought a Mercedes once and there was a small hole in the paint. Car was returned. It's the fact that a superior product shouldn't be subpar!

No matter how small!

cdnyc · 26 July 2012, 11:54 AM

Kilyung, what exactly are the "plots"? If you're fairly sure they are the problem, I'll mention them so I sound like I know what I'm talking about. Maybe they'll be more likely to handle it and handle it carefully if they think I know what's up.

dddrees · 26 July 2012, 11:58 AM

You noticed, it aint right, and it bothers you.

Yes, I would have a discussion with my AD.

B. Doggy · 26 July 2012, 12:01 PM

Can that not just be a function of how the watch is sitting? It's pretty minor and may never be perfect. What about lighting?

maeisenberg · 26 July 2012, 12:23 PM

I would bring it to their attention, but it would not bother me in the least.

FeelingTheBlues · 26 July 2012, 02:50 PM

In all honesty it wouldn't bother me that much but given the prices of AP's and how the company takes care of its timepieces I think it would be worth it to at least tell the AD about it.

cdnyc · 26 July 2012, 12:28 PM

I figured I'd take it to the AP boutique, which is only about half a mile from where I live. The AD I got it from isn't local. I figured since it's under warranty (only a week old), the boutique should support even if I didn't buy it there, right?

subtona · 26 July 2012, 12:32 PM

yes it does bother me and its not even mine.

gwalker · 26 July 2012, 03:38 PM

Wouldn't bother me at all if my brand new AP ROO wa on a bracelet and that was the only thing I found wrong with it. It's not how it wears so IMHO no need to worry how the bracelet flexes backwards. Yes they are stupid expensive but IMO a little picky.

ydna808 · 26 July 2012, 05:01 PM

Yes it would especially if the watch is BNIB.
Also fyi, I checked my 15400 and all 4 corners are flush, bracelet to case. Good luck!

Monte Cristo · 26 July 2012, 07:20 PM

Interested to see what AP will come back with. I really do hope it isn't something along the lines of "it's within spec"

Darlinboy · 26 July 2012, 07:54 PM

Take it in and see what they'll do to make it right.

The plots are the small links connecting the bracelet to the lug.

I'm interested to hear how AP will deal with something like this.

Dickson Lim · 26 July 2012, 10:10 PM

Will it just be the position that the watch is sitting? Would take a look at my Dual Time when I got home.

Dickson Lim · 27 July 2012, 05:38 AM

Mine stays perfectly flush. Bring it to a boutique and see what they say.

TSW · 27 July 2012, 06:23 AM

Bring it to your AD, I'm 110% sure they will fix it while you wait.

Dickson Lim · 27 July 2012, 07:13 AM

Quote:

Originally Posted by TSW

Bring it to your AD, I'm 110% sure they will fix it while you wait.

And have a look at your next AP while you are waiting.

masterserg · 27 July 2012, 06:28 AM

That would bother me.

cdnyc · 27 July 2012, 08:47 AM

Boutique basically said it's within spec -- i.e., it's the "handmade made nature" of the bracelet. They thought the screw connecting the bracelet to the case might be a little bent but it wasn't. My top link just articulates more than the others do. And one can't change that one link or its plots (since no screws to separate from rest of bracelet), so I'd have to change the whole bracelet. Evidently, they felt I'm being picky.

Hairdude1 · 28 July 2012, 12:31 PM

Quote:

Originally Posted by cdnyc81

Boutique basically said it's within spec -- i.e., it's the "handmade made nature" of the bracelet. They thought the screw connecting the bracelet to the case might be a little bent but it wasn't. My top link just articulates more than the others do. And one can't change that one link or its plots (since no screws to separate from rest of bracelet), so I'd have to change the whole bracelet. Evidently, they felt I'm being picky.

You should be, it's yours!

DrJP9 · 28 July 2012, 04:45 PM

Quote:

Originally Posted by cdnyc81

... Evidently, they felt I'm being picky.

I don't consider myself uppity, but that kind of attitude, especially dealing with items that demand such a premium, is unacceptable in an AD.

The "handmade nature" isn't an excuse for any lack of quality; I would ask them to examine the bracelets of the watches on hand... I'm willing to bet there are none others with such an imperfection, however small. From what I understand, literally EVERY single part, screws and all, are heavily inspected to prevent just this kind of issue. APs are what they are due to impeccable quality and tolerances, they're special because they can pull that off WHILE BEING HANDMADE. To say that 'they're handmade, there will be flaws' undermines the company as a whole.

Summary: Speak to someone else at the boutique, or find another AD, because that's not the attitude anyone representing such a brand should have.

Monte Cristo · 28 July 2012, 10:11 PM

Quote:

Originally Posted by cdnyc81

Boutique basically said it's within spec -- i.e., it's the "handmade made nature" of the bracelet. They thought the screw connecting the bracelet to the case might be a little bent but it wasn't. My top link just articulates more than the others do. And one can't change that one link or its plots (since no screws to separate from rest of bracelet), so I'd have to change the whole bracelet. Evidently, they felt I'm being picky.

Had a feeling this would be their response!
If it still bothers you then I would escalate by sending an email to the hierarchy of AP and complain. Several years ago I had a similar scenario/issue with my Omega and after being given the runaround, sent an email to the late Nicholas Hayek, lo and behold, within 48hrs I was presented with a replacement watch with all the apologies of the boutique manager.

masterserg · 28 July 2012, 10:56 PM

I despise the "it's within spec" answer. Especialy within the price range.

cdnyc · 29 July 2012, 03:56 AM

It looks like AP is going to address it! Just waiting to see how -- they're going to get back to me.

As always, thanks for your thoughts and guidance!

26 July 2012, 08:37 AM	#1
cdnyc "TRF" Member Join Date: May 2012 Real Name: Cory Location: NY Posts: 681	Would this concern / bother you? I noticed this small asymmetry in the bracelet-to-case connection. I'm sure this will be a relatively minor thing as the watch ages, but since it's only a week old do you think it’s worth showing to folks at the boutique? Attached Images

26 July 2012, 11:58 AM	#10
dddrees "TRF" Member Join Date: May 2010 Real Name: Dan Location: USA Watch: This N That Posts: 34,253	You noticed, it aint right, and it bothers you. Yes, I would have a discussion with my AD. __________________ When it captures your imagination, that's when you know you have found your passion. Loyal Foot Soldier of The Nylon Nation. Card Carrying Member of the Global Association of Retro-Grouch-Curmudgeons

26 July 2012, 12:01 PM	#11
B. Doggy "TRF" Member Join Date: Aug 2008 Real Name: Bryan Location: Oregon Posts: 7,399	Can that not just be a function of how the watch is sitting? It's pretty minor and may never be perfect. What about lighting? __________________ Rolex / Panerai / Omega

26 July 2012, 12:23 PM	#12
maeisenberg "TRF" Member Join Date: Apr 2010 Real Name: mark eisenberg Location: long island, ny Watch: AP ROO Themes Posts: 77	Ap I would bring it to their attention, but it would not bother me in the least.

26 July 2012, 02:50 PM	#13
FeelingTheBlues "TRF" Member Join Date: Sep 2011 Real Name: Carl Location: Always moving Watch: If you wish... Posts: 22,039	In all honesty it wouldn't bother me that much but given the prices of AP's and how the company takes care of its timepieces I think it would be worth it to at least tell the AD about it. __________________ Mon corps c'est un pays en guerre sur l'point d'finir, Le général de l'armée de terre s'attend au pire, J'ai faim, j'ai frette, je suis trop faible pour me lever debout, On va hisser le drapeau blanc un point c'est tout. - André Fortin

26 July 2012, 09:16 AM	#2
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	I would request new plots.

26 July 2012, 09:18 AM	#3
mb23 Banned Join Date: Jul 2012 Real Name: Michael Location: Westchester, NY Watch: Audemars Piguet Posts: 4,744	I would bring it to their attention...

26 July 2012, 10:12 AM	#4
Slider817 "TRF" Member Join Date: Dec 2011 Real Name: William Location: New York Watch: Journe, AP & Lange Posts: 868	Although I would have probably never noticed that, I just took a look at my AP Dual time and it's in perfect shape, if it's easy to go to your local AD, why not, if it bothers you.

26 July 2012, 10:40 AM	#5
BrianVarick "TRF" Member Join Date: Feb 2012 Location: Cincinnati Posts: 63	That wouldn't bother me in the least, I probably wouldn't even notice. I can barely even see what you guys are talking about anyway:)

26 July 2012, 11:09 AM	#6
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,747	I would let them know and see what they want to do about it. In a mid level watch it might be acceptable but paying the price tag for an AP if you're not happy it should at least be addressed.

26 July 2012, 11:07 AM	#8
VICI "TRF" Member Join Date: May 2012 Real Name: Alex Location: Gotham City Watch: IG: Mr_Right_NYC Posts: 5,672	Yes it would! I bought a Mercedes once and there was a small hole in the paint. Car was returned. It's the fact that a superior product shouldn't be subpar! No matter how small!

26 July 2012, 11:54 AM	#9
cdnyc "TRF" Member Join Date: May 2012 Real Name: Cory Location: NY Posts: 681	Kilyung, what exactly are the "plots"? If you're fairly sure they are the problem, I'll mention them so I sound like I know what I'm talking about. Maybe they'll be more likely to handle it and handle it carefully if they think I know what's up.

26 July 2012, 12:28 PM	#14
cdnyc "TRF" Member Join Date: May 2012 Real Name: Cory Location: NY Posts: 681	I figured I'd take it to the AP boutique, which is only about half a mile from where I live. The AD I got it from isn't local. I figured since it's under warranty (only a week old), the boutique should support even if I didn't buy it there, right?

26 July 2012, 12:32 PM	#15
subtona "TRF" Member Join Date: Jan 2011 Real Name: gus Location: East Coast Watch: APK & sometimes Y Posts: 26,599	yes it does bother me and its not even mine. __________________

26 July 2012, 03:38 PM	#16
gwalker "TRF" Member Join Date: Jul 2011 Real Name: Gunter Location: AL/NJ Watch: DSSD; 116610LN Posts: 5,509	Wouldn't bother me at all if my brand new AP ROO wa on a bracelet and that was the only thing I found wrong with it. It's not how it wears so IMHO no need to worry how the bracelet flexes backwards. Yes they are stupid expensive but IMO a little picky.

26 July 2012, 05:01 PM	#17
ydna808 "TRF" Member Join Date: Mar 2010 Location: US Posts: 1,158	Yes it would especially if the watch is BNIB. Also fyi, I checked my 15400 and all 4 corners are flush, bracelet to case. Good luck!

26 July 2012, 07:20 PM	#18
Monte Cristo "TRF" Member Join Date: Apr 2012 Location: Sydney Watch: ing you... Posts: 3,775	Interested to see what AP will come back with. I really do hope it isn't something along the lines of "it's within spec" __________________ 'I am easily satisfied with the very best' - Winston Churchill

26 July 2012, 07:54 PM	#19
Darlinboy 2024 SubLV41 Pledge Member Join Date: Apr 2011 Real Name: DB Location: :noitacoL Watch: :hctaW Posts: 6,703	Take it in and see what they'll do to make it right. The plots are the small links connecting the bracelet to the lug. I'm interested to hear how AP will deal with something like this. __________________ Lorem ipsum dolor sit amet, consectetur adipiscing elit.

26 July 2012, 10:10 PM	#20
Dickson Lim "TRF" Member Join Date: Sep 2010 Location: planet Posts: 1,517	Will it just be the position that the watch is sitting? Would take a look at my Dual Time when I got home. __________________ Dream the impossible, and make it possible!

27 July 2012, 05:38 AM	#21
Dickson Lim "TRF" Member Join Date: Sep 2010 Location: planet Posts: 1,517	Mine stays perfectly flush. Bring it to a boutique and see what they say. __________________ Dream the impossible, and make it possible!

27 July 2012, 06:23 AM	#22
TSW "TRF" Member Join Date: Feb 2009 Real Name: TSW Location: Le Brassus Watch: Rolex & AP's Posts: 27,449	Bring it to your AD, I'm 110% sure they will fix it while you wait. __________________ AP Owners Club IG @swiss.watch.connection

27 July 2012, 06:28 AM	#24
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	That would bother me. __________________ How can you have any pudding if you don't eat yer meat????

27 July 2012, 08:47 AM	#25
cdnyc "TRF" Member Join Date: May 2012 Real Name: Cory Location: NY Posts: 681	Boutique basically said it's within spec -- i.e., it's the "handmade made nature" of the bracelet. They thought the screw connecting the bracelet to the case might be a little bent but it wasn't. My top link just articulates more than the others do. And one can't change that one link or its plots (since no screws to separate from rest of bracelet), so I'd have to change the whole bracelet. Evidently, they felt I'm being picky.

28 July 2012, 10:56 PM	#29
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	I despise the "it's within spec" answer. Especialy within the price range. __________________ How can you have any pudding if you don't eat yer meat????

29 July 2012, 03:56 AM	#30
cdnyc "TRF" Member Join Date: May 2012 Real Name: Cory Location: NY Posts: 681	It looks like AP is going to address it! Just waiting to see how -- they're going to get back to me. As always, thanks for your thoughts and guidance!

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