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Old 19 May 2013, 10:35 AM   #1
Ticking_Sonata
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is this scratch on ceramic bezel?

just noticed this one if you guys can see under the 40 mark on the bezel there is a single line like a scratch which greyish. any idea what is that?? try to clean my watch but cant take it off

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Old 19 May 2013, 10:54 AM   #2
Rashid.bk
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Can't tell, but in that pic it looks like a crack. Would have to see in person.
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Old 19 May 2013, 10:57 AM   #3
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Can't tell, but in that pic it looks like a crack. Would have to see in person.
do you think if I bring it to the RSC they will fix it for me or they will ask me to buy another one?? my Watch is still Under warranty but Wonder if they wont replace it.
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Old 20 May 2013, 04:18 AM   #4
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Can't tell, but in that pic it looks like a crack. Would have to see in person.
Yep, sure looks like a crack. The light is reflecting differently on one side versus the other side of the crack.
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Old 20 May 2013, 10:21 AM   #5
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The light is reflecting differently on one side versus the other side of the crack.
Correct. Because the two facets are at different angles. Its a crack. Tell them it hasn't been knocked or abused in any way. it could just be from expansion/contraction and may have been like that since new. Let us know what happens. Good luck.
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Old 20 May 2013, 12:17 PM   #6
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Correct. Because the two facets are at different angles. Its a crack. Tell them it hasn't been knocked or abused in any way. it could just be from expansion/contraction and may have been like that since new. Let us know what happens. Good luck.
If there's not any sign of abuse and the crack was cause by some unknown manufacturing defect there's a good possibility you get a free replacement. Otherwise be ready to spend big bucks Ooouch!
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Old 19 May 2013, 11:00 AM   #7
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I'd definitely take it to RSC if still under warranty, Can't hurt.
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Old 19 May 2013, 11:05 AM   #8
Ticking_Sonata
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I'd definitely take it to RSC if still under warranty, Can't hurt.
you think they will replace it?? because i already use the Watch more than 2 months
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Old 19 May 2013, 11:09 AM   #9
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Sure, two months isn't nothing, it's covered for two years. How did it happen.
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Old 19 May 2013, 11:11 AM   #10
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Sure, two months isn't nothing, it's covered for two years. How did it happen.
no idea, just noticed yesterday when i took picture, i never notice it before. you think can fix it or replace it to the new bezel??
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Old 19 May 2013, 11:36 AM   #11
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If you only had the watch for two months and it's still under warranty definitely bring it in and have it checked out.
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Old 19 May 2013, 11:54 AM   #12
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I hate to say but I doubt they will cover the bezel under warranty.
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Old 19 May 2013, 12:04 PM   #13
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I hate to say but I doubt they will cover the bezel under warranty.
Can the ceramic bezel be polished?? actually the scratch is not really visible but Under certain light it looks like short greyish line. but its not really bugging me like the problem i had before on the dial.
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Old 19 May 2013, 02:34 PM   #14
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Can the ceramic bezel be polished?? actually the scratch is not really visible but Under certain light it looks like short greyish line. but its not really bugging me like the problem i had before on the dial.
Yes it can be polished.
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Old 19 May 2013, 02:37 PM   #15
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Can the ceramic bezel be polished?? actually the scratch is not really visible but Under certain light it looks like short greyish line. but its not really bugging me like the problem i had before on the dial.
Is it possible it is a defect. I mean 2 months of use for something rolex is proud of in ceramic
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Old 19 May 2013, 04:46 PM   #16
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Is it possible it is a defect. I mean 2 months of use for something rolex is proud of in ceramic
Ceramic is only scratch resistant its not scratch proof just like most any other material.Hit hard enough it will scratch or shatter just like most other man made materials, trouble with ceramic then its very costly to replace or try and repair.
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Old 19 May 2013, 10:22 PM   #17
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Ceramic is only scratch resistant its not scratch proof just like most any other material.Hit hard enough it will scratch or shatter just like most other man made materials, trouble with ceramic then its very costly to replace or try and repair.
Oh ok.
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Old 19 May 2013, 02:33 PM   #18
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Rolex service will not cover it. They will say you damaged it.
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Old 19 May 2013, 02:35 PM   #19
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I can't see anything.
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Old 19 May 2013, 10:19 PM   #20
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i can't see anything.
x2
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Old 19 May 2013, 11:58 PM   #21
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I can't see anything.
I can't see it either.
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Old 19 May 2013, 10:58 PM   #22
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I do not see anything either.
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Old 19 May 2013, 11:52 PM   #23
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Can't tell anything from that pic but I'm pretty sure that would not be covered under warranty. As Peter said it's scratch resistant not scratch proof. Scratches are going to happen if you wear it no matter how careful you are.
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Old 20 May 2013, 12:22 AM   #24
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Take it to RSC. You'll never know 'til you ask.
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Old 20 May 2013, 02:33 AM   #25
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I can't see anything... did you try looking at it under a loupe?
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Old 20 May 2013, 02:35 AM   #26
Ticking_Sonata
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its difficult to take a picture to make it visible, i try to capture the scratch but the photo that i posted is the best. will go to RSC tomorrow to check.

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Old 20 May 2013, 04:25 AM   #27
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ok folks,
For a 1000th time, it is there!! (this is my 1000th post ) ...
Look at the pi I attached ... definitely looks like a crack that is
emerging ... in the op's pic where he put a circle, well the reason you
can not see anything is that the left edge of the circle is literally on top
of the crack...

OP: You're not seeing things ... how do i break it to you gently: looks like
your bezel is screwed!
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Old 20 May 2013, 04:31 AM   #28
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ok folks,
For a 1000th time, it is there!! (this is my 1000th post ) ...
Look at the pi I attached ... definitely looks like a crack that is
emerging ... in the op's pic where he put a circle, well the reason you
can not see anything is that the left edge of the circle is literally on top
of the crack...

OP: You're not seeing things ... how do i break it to you gently: looks like
your bezel is screwed!


Um. Ok.
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Old 20 May 2013, 05:46 AM   #29
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Originally Posted by RolexDivers View Post
ok folks,
For a 1000th time, it is there!! (this is my 1000th post ) ...
Look at the pi I attached ... definitely looks like a crack that is
emerging ... in the op's pic where he put a circle, well the reason you
can not see anything is that the left edge of the circle is literally on top
of the crack...

OP: You're not seeing things ... how do i break it to you gently: looks like
your bezel is screwed!
I'm not sure that's what the OP is talking about. It looks like you have circled the left portion of his shadow on the bezel...you can see the right side between 30 and 25.

I'd suspect that if that's what the OP was talking about he wouldn't have circled the wrong spot.
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Old 20 May 2013, 06:50 AM   #30
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Originally Posted by RolexDivers View Post
ok folks,
For a 1000th time, it is there!! (this is my 1000th post ) ...
Look at the pi I attached ... definitely looks like a crack that is
emerging ... in the op's pic where he put a circle, well the reason you
can not see anything is that the left edge of the circle is literally on top
of the crack...

OP: You're not seeing things ... how do i break it to you gently: looks like
your bezel is screwed!
You really need to take a macro shot of the mark alone, its too hard to make out as there are many reflections around the bezel. My guess is its rubbed against something and possibly left a residue that may if your lucky polish out with some light refinishing paste.
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