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Old 21 June 2013, 10:24 AM   #1
c.rod
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how important to have YOUR name on papers?

ok. first off. i did search. i found a lot about no papers, box etc. but none with this question without reading for days.

anyway. all of my watches so far i have bought through an AD. before i found out about trusted sellers etc. and basically the deals i recieved were as good. (omega's, oris etc.) besides the point. i am 99.9% sure im using one of the trusted sellers on my next purchase. well here is my question.

does it matter if it has someone elses name is on the papers? it doesnt to me, but i was wondering more about warranty? reciept? value loss on resale if i ever sell it because im "technically" the second owner? also. does it affect me getting it covered under my home owners like my other watches?

i know its possible to get my name on the papers, but albeit at an added cost compared to finding a NIB with someone elses name...

this would be on a DSSD.

edit: before people hang me about thinking of selling a watch before i own it. either you "get" it or you dont.... lol. its a wicked disease.
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Old 21 June 2013, 10:26 AM   #2
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i'd imagine it could be helpful with an insurance claim
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Old 21 June 2013, 11:04 AM   #3
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ok. first off. i did search. i found a lot about no papers, box etc. but none with this question without reading for days.

anyway. all of my watches so far i have bought through an AD. before i found out about trusted sellers etc. and basically the deals i recieved were as good. (omega's, oris etc.) besides the point. i am 99.9% sure im using one of the trusted sellers on my next purchase. well here is my question.

does it matter if it has someone elses name is on the papers? it doesnt to me, but i was wondering more about warranty? reciept? value loss on resale if i ever sell it because im "technically" the second owner? also. does it affect me getting it covered under my home owners like my other watches?

i know its possible to get my name on the papers, but albeit at an added cost compared to finding a NIB with someone elses name...

this would be on a DSSD.

edit: before people hang me about thinking of selling a watch before i own it. either you "get" it or you dont.... lol. its a wicked disease.

I purchased my first rollie (sub) pre-owned with someone else's name on the warranty. I have had the watch serviced four times and never had an issue with regard to names.
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Old 21 June 2013, 11:05 AM   #4
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I purchased my first rollie (sub) pre-owned with someone else's name on the warranty. I have had the watch serviced four times and never had an issue with regard to names.
He's asking about warranty claims, not necessarily just servicing.
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Old 21 June 2013, 11:04 AM   #5
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After two yrs, who cares?
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Old 22 June 2013, 01:47 AM   #6
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After two yrs, who cares?
Have to agree far too much importance is put on these so called papers with modern day Rolex.Which in the real world are nothing more than a now two year warranty paper/card.The only time theses so called papers are really important is if any warranty is needed.And I have seen many a fake so called papers that would fool most,as today these can be quite easily faked. So never rely on these alone to prove authenticity of any watch unless bought from a reliable source.
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Old 22 June 2013, 03:32 AM   #7
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After two yrs, who cares?
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Old 23 June 2013, 04:27 AM   #8
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After two yrs, who cares?
Simply put
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Old 23 June 2013, 10:20 AM   #9
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after two yrs, who cares?
x2
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Old 21 June 2013, 11:12 AM   #10
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i figured i would be ok with the warranty stuff as long as its under warranty and a authentic rolex.

i guess mainly more curious about re-sale? im assuming a reciept proves its yours, just like buying a car. so i should be able to get it covered under home owners like my other watches....
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Old 21 June 2013, 11:12 AM   #11
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It only matters for the first two years (warranty). Rolex will service watches that require service under warranty only if the original buyer (i.e. with the buyer's name on the warranty card) sends the watch to a RSC. After those two years it doesn't matter at all who's name is on the warranty card and Rolex will service any authentic watches. But then you have to pay for it (out of warranty).
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Old 21 June 2013, 11:15 AM   #12
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It only matters for the first two years (warranty). Rolex will service watches that require service under warranty only if the original buyer (i.e. with the buyer's name on the warranty card) sends the watch to a RSC. After those two years it doesn't matter at all who's name is on the warranty card and Rolex will service any authentic watches. But then you have to pay for it (out of warranty).

are you sure? so the rolex warranty is only valid for the original owner? even if its under the 2yr warranty period?
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Old 21 June 2013, 11:21 AM   #13
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are you sure? so the rolex warranty is only valid for the original owner? even if its under the 2yr warranty period?
Yes, original owner and watch purchased from an authorized dealer.
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Old 21 June 2013, 11:27 AM   #14
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I sent in my Hulk for warranty work, not my name on card, fixed under warranty no questions asked.
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Old 23 June 2013, 02:27 AM   #15
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I sent in my Hulk for warranty work, not my name on card, fixed under warranty no questions asked.
Same scenario except AD sent in the Hulk on my behalf, no questions asked.
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Old 21 June 2013, 12:13 PM   #16
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Yes, original owner and watch purchased from an authorized dealer.
I respectfully disagree with this statement regarding the original owner. If you have been denied service during the warranty period due to the name printed on the card, please share the details with us.


Regarding the original post, I bought myself a milestone birthday present. And on that card I wanted my name and the date (my birthday) for posterity. Other than that type of situation, I really don't mind another name on the card as long as I'm covered.
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Old 21 June 2013, 03:10 PM   #17
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Who's name is on the papers is not important to me.
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Old 22 June 2013, 01:49 AM   #18
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Yes, original owner and watch purchased from an authorized dealer.
You preach this like the gospel and yet you're so clueless.
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Old 21 June 2013, 04:13 PM   #19
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are you sure? so the rolex warranty is only valid for the original owner? even if its under the 2yr warranty period?
No, the post you quoted is incorrect.

You do not have to be the person named on the warranty card. If you read the Rolex warranty, it is a full (not limited) warranty and is labeled as such. Under the Magnuson Moss Warranty Act one of the things this means it is not restricted to the original purchaser. Any owner of the product during the warranty period is covered.

If you further read the warranty their main concern is that the watch was originally purchased through normal channels (i.e. an AD). To evidence this "a consumer" (doesn't say the original buyer) must have a properly filled out warranty card. Nowhere does it say the claimant's name must be on the card, only that the card was properly filled out.

Nowhere does the warranty say it is only available to the original purchaser. If it did it would not be a full warranty.

Having said all that, I've heard it said on here that the NY RSC has on occasion refused warranty service to subsequent buyers. But a phone call or two should clear this up because they cannot legally do this. The Dallas RSC has never been a problem.
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Old 21 June 2013, 04:23 PM   #20
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Doesn't matter who's name is on it, just say you got it as a gift and the warranty is valid....... as long as it's dated.
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Old 24 June 2013, 01:20 AM   #21
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I think the paper things has been overplayed a bit. Yes it is nice to have them but as many a person has already highlighted, once the two years is up, there is no longer a warranty. Some people like to get their name on the card that comes with a new Rolex and I can understand that okay. The key thing again as many have said is how genuine the watch (and the seller) is! If the watch is good and genuine, then that is it for me. My latest 1675 had box etc but no paper, but as I got it from a friend who is an AD, I new that all was okay.
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Old 24 June 2013, 03:24 AM   #22
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Doesn't matter who's name is on it, just say you got it as a gift and the warranty is valid....... as long as it's dated.
100% correct!
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Old 23 June 2013, 04:34 AM   #23
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Thank you for the clarification

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Originally Posted by T. Ferguson View Post
No, the post you quoted is incorrect.

You do not have to be the person named on the warranty card. If you read the Rolex warranty, it is a full (not limited) warranty and is labeled as such. Under the Magnuson Moss Warranty Act one of the things this means it is not restricted to the original purchaser. Any owner of the product during the warranty period is covered.

If you further read the warranty their main concern is that the watch was originally purchased through normal channels (i.e. an AD). To evidence this "a consumer" (doesn't say the original buyer) must have a properly filled out warranty card. Nowhere does it say the claimant's name must be on the card, only that the card was properly filled out.

Nowhere does the warranty say it is only available to the original purchaser. If it did it would not be a full warranty.

Having said all that, I've heard it said on here that the NY RSC has on occasion refused warranty service to subsequent buyers. But a phone call or two should clear this up because they cannot legally do this. The Dallas RSC has never been a problem.
Well said.
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Old 21 June 2013, 11:28 AM   #24
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This is not correct ...

Quote:
Originally Posted by chemistryde View Post
It only matters for the first two years (warranty). Rolex will service watches that require service under warranty only if the original buyer (i.e. with the buyer's name on the warranty card) sends the watch to a RSC. After those two years it doesn't matter at all who's name is on the warranty card and Rolex will service any authentic watches. But then you have to pay for it (out of warranty).
I have purchased a few Rolex watches that were still under warranty and the card had the original buyer's name on it. I have never had any trouble getting them serviced here at the Beverly Hills Service Center under warranty (except when they closed for 1.5 years). As stated by the Rolex receptionist, the warranty goes with the watch.

Cheers,

Jonathan.
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Old 21 June 2013, 11:35 AM   #25
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Don't care
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Old 21 June 2013, 11:38 AM   #26
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Don't care
here is my thing. on a roughly $10k watch. that im buying "bnib" i would like to have a warranty. if it was no warranty i would buy an older one and save more $$. and believe it or not. they are mechnical watches and people do have problems from time to time.
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Old 21 June 2013, 11:47 AM   #27
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here is my thing. on a roughly $10k watch. that im buying "bnib" i would like to have a warranty. if it was no warranty i would buy an older one and save more $$. and believe it or not. they are mechnical watches and people do have problems from time to time.
The warranty carry over to the new owner. I bought a 4 month GMT-c (random-series) and I had to send it in for warranty work. Rolex honor the warranty with no problem.

For me, it doesn't matter if my name is on the paper.
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Old 21 June 2013, 11:50 AM   #28
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here is my thing. on a roughly $10k watch. that im buying "bnib" i would like to have a warranty. if it was no warranty i would buy an older one and save more $$. and believe it or not. they are mechnical watches and people do have problems from time to time.
I save enough money on my purchases that I don't worry about warranty. I would much rather send my watch down to Rik Dietel and have him take care of an issue over RSC
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Old 21 June 2013, 04:08 PM   #29
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It only matters for the first two years (warranty). Rolex will service watches that require service under warranty only if the original buyer (i.e. with the buyer's name on the warranty card) sends the watch to a RSC. After those two years it doesn't matter at all who's name is on the warranty card and Rolex will service any authentic watches. But then you have to pay for it (out of warranty).
This not true.
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Old 22 June 2013, 12:29 PM   #30
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It only matters for the first two years (warranty). Rolex will service watches that require service under warranty only if the original buyer (i.e. with the buyer's name on the warranty card) sends the watch to a RSC. After those two years it doesn't matter at all who's name is on the warranty card and Rolex will service any authentic watches. But then you have to pay for it (out of warranty).
I realize that most people had quite different experiences than me. However, and as stated in the warranty booklet, "any intervention by a third party (other than you or your AD) will void your warranty". But my guess is that Rolex becomes more and more accommodating to those not buying from ADs. Also, I am sure these guidelines vary from state to state/ country to country.
Cheers and don't hate me :)
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