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5 July 2013, 04:19 PM | #1 |
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Rolex Service Warranty
I received my Daytona back from RSC Dallas back in January and for the first couple of months everything seemed fine. Lately, every two to three weeks it stops completely. The watch is my daily wearer.
I thought it was just the reserve time expiring when I took it off at nights so for the last few weeks I have wound it every once in a while and even wear it every night to see if this makes a difference but it still stops completely occasionally. So, it this somewhat normal or do I have to send it back in for warranty service and wait the 4-6 weeks it will take??
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5 July 2013, 04:23 PM | #2 |
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It is not normal at all. Send it back and get it fixed....
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5 July 2013, 04:26 PM | #3 |
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Doesn't sound normal. Remember the watch only maintains the power reserve with the rotor and 40 turns is fully wound.
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5 July 2013, 04:35 PM | #4 | |
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Quote:
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder |
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5 July 2013, 06:05 PM | #5 |
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Not normal at all, test it section padi has suggested, otherwise send it back under warranty
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5 July 2013, 08:26 PM | #6 |
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If it checks OK via Peter's post, then up your exercise program
But if it stalls out in 24-48 hours it isn't the rotor... Check your receipt - did they change the mainspring? That's what I'd suspect. Usually not done in an overhaul - so it may have just broken coincidentally. If it is the old mainspring that broke, the warranty may not cover it...
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5 July 2013, 10:38 PM | #7 |
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Aaargh, sounds like forum consensus says its no good so I will have to take it back in for a check. So, even official Rolex Service isn't full proof it seems...
Thanks for the input everyone!
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6 July 2013, 12:21 AM | #8 |
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5 July 2013, 10:47 PM | #9 |
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Well I would say the consensus says you might have a problem do the check first its not rocket science.
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder |
6 July 2013, 12:09 AM | #10 |
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5 July 2013, 11:42 PM | #11 |
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If you accepted all the repairs the RSC suggested, then the warranty covers every part of the watch for two years. Send it back! The only charge should be your shipping to Dallas. Hopefully you still have the service box they returned your watch in. Box it up, insure it for full value, and get it back in their hands. Be sure you let us know the results after it is safely back on your wrist. We live to hear these kinds of stories!
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6 July 2013, 01:33 PM | #12 |
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Yep...just send it back...thats what we pay for...good luck.
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6 July 2013, 08:43 PM | #13 |
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This just sucks, do a PR test and if it isn't up to snuff then ship it back. Keep us posted.
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6 July 2013, 11:08 PM | #14 |
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The watch must have been repaired on a friday. ;)
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