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Old 18 July 2013, 07:37 AM   #1
improviz
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Explorer II died today!

Was out earlier today and after looking at my watch several times, I noticed that time seemed to be standing still....which is because the watch was standing still, it had stopped!

I would it 40 times before leaving this AM, but tried again, nothing. She is dead, off to RSC she goes, grr...fortunately it is still under warranty and I live close to an RSC, so no postage expenses or worries.
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Old 18 July 2013, 07:41 AM   #2
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Same thing happened to my wifes T serial YM! Its at the RSC in Toronto as well....Since June the 4th
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Old 18 July 2013, 07:41 AM   #3
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At least you have other fine pieces to wear.
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Old 18 July 2013, 08:12 AM   #4
improviz
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At least you have other fine pieces to wear.
It definitely could be worse! Otoh it could definitely be better: I could have your collection instead!
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Old 18 July 2013, 07:46 AM   #5
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I'm so sorry for you're loss.
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Old 18 July 2013, 08:08 AM   #6
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Quote:
Originally Posted by improviz View Post
Was out earlier today and after looking at my watch several times, I noticed that time seemed to be standing still....which is because the watch was standing still, it had stopped!

I would it 40 times before leaving this AM, but tried again, nothing. She is dead, off to RSC she goes, grr...fortunately it is still under warranty and I live close to an RSC, so no postage expenses or worries.
Same thing recently happened to mine, ended up being the main spring. Just got her back.

Sent from my GT-P5113 using Tapatalk 2
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Old 18 July 2013, 08:11 AM   #7
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Wow, that stinks, keep us posted.
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Old 18 July 2013, 08:14 AM   #8
improviz
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Same thing recently happened to mine, ended up being the main spring. Just got her back.
Yeah, I'm thinking that's what happened here as well, this thing won't even hint at a tick, deader than a doornail....
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Old 18 July 2013, 07:12 PM   #9
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Same thing recently happened to mine, ended up being the main spring. Just got her back.

Sent from my GT-P5113 using Tapatalk 2
Same thing happened with my Sub Serti dial, Main Spring...hmmm
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Old 18 July 2013, 09:09 AM   #10
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lots of these popping up lately, what gives....
Dr Qadri's GMT2c with a similar mvmnt also died today.
these are new watches, rolex needs to get there qc in order, these things aint getting any cheaper.
plz give us an update when it's resolved.
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Old 18 July 2013, 09:14 AM   #11
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Sorry to hear, at least it's under warranty and will be returned good as new
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Old 18 July 2013, 09:19 AM   #12
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My Explorer has died twice since I purchased it in early June, 2011. Repaired both times under warranty but very annoying. You should have in back in 3-4 weeks. Good thing, at least, the folks at Dallas RSC are very nice and great to work with. But there'll be no word on what was wrong.

Good luck. And you're other watches will enjoy the extra attention.
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Old 18 July 2013, 11:03 AM   #13
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For a watch repair under warranty, is the warranty period extended by the service duration?
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Old 18 July 2013, 11:32 AM   #14
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For a watch repair under warranty, is the warranty period extended by the service duration?
I know of no warranty that does that.
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Old 18 July 2013, 11:21 PM   #15
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I know of no warranty that does that.
I had a D serial GMT that I bought in 07.
6 weeks after the warranty ran out the mainspring went in it.
The repair was covered under the expired warranty and I got it back with a full 2 year service warranty.
Don't ask me why, I was as surprised as you are.
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Old 18 July 2013, 11:29 AM   #16
improviz
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Just had a look at the warranty paper, it's a good thing it failed now: there are only a few months left on the warranty!
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Old 18 July 2013, 11:43 AM   #17
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Sorry to hear that. Maybe you should have wound it 40 times instead of "would it" 40 times.

Did you try banging it on the table a few times? I tried that method with my Harmony One remote when it stopped responding. Turns out that method is not recommended with electronics. It probably wouldn't work with expensive watches either. I hope you get her back quickly.
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Old 18 July 2013, 12:43 PM   #18
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My YM suddenly died last year. Because RSC had seen it fairly recently for service, Dallas took care of it. They never told me what the problem was, but it works and it was free to fix (other than the hassle of being without it).
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Old 18 July 2013, 02:20 PM   #19
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My YM suddenly died last year. Because RSC had seen it fairly recently for service, Dallas took care of it. They never told me what the problem was, but it works and it was free to fix (other than the hassle of being without it).
A new warranty is given after a full service.
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Old 18 July 2013, 02:59 PM   #20
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A new warranty is given after a full service.
True, but after a warranty service??
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Old 18 July 2013, 09:39 PM   #21
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True, but after a warranty service??
No, after a paid service.
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Old 18 July 2013, 10:55 PM   #22
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A new warranty is given after a full service.
No its not if any warranty work is done the owner does not pay and the warranty is just that a warranty for that time period its not extended.Now if you pay for a full service then you will get a two year warranty after.
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Old 18 July 2013, 01:26 PM   #23
improviz
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Sorry to hear that. Maybe you should have wound it 40 times instead of "would it" 40 times.

Did you try banging it on the table a few times? I tried that method with my Harmony One remote when it stopped responding. Turns out that method is not recommended with electronics. It probably wouldn't work with expensive watches either. I hope you get her back quickly.
Ack! Dang small font...

Lol, I can vouch for the fact that Harmony One remotes do not like hard impacts! Very convenient, but not the most robust remotes out there...anyway, thanks!
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Old 18 July 2013, 12:49 PM   #24
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My imagination or is this happening more than usual...I have been a Rolex owner since 1988 and apart from a street brawl in London over one I have never had a problem with any...ever.

....please do not ask about my Panerai....never again!
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Old 18 July 2013, 01:28 PM   #25
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Sorry to hear, lets us know how it goes
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Old 18 July 2013, 01:29 PM   #26
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Hmm... this is crappy to hear. Keep us posted.
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Old 18 July 2013, 03:08 PM   #27
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Sorry to hear that. but fortunately it's still under factory warranty.
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Old 18 July 2013, 03:27 PM   #28
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This is a reminder that buying any new watch which is not cheap by the way ... it is always better to buy with an original warranty, otherwise take the risk of any problems cropping up.
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Old 18 July 2013, 09:43 PM   #29
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This is a reminder that buying any new watch which is not cheap by the way ... it is always better to buy with an original warranty, otherwise take the risk of any problems cropping up.
The amount saved buying preloved often outweighs a full service. I rather buy preloved, send the watch in and still save money.
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Old 24 July 2013, 07:48 PM   #30
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The amount saved buying preloved often outweighs a full service. I rather buy preloved, send the watch in and still save money.
+1

Let me see........I am going to pay an extra $1,000-$2,000 just so I can have a 2 year warranty for the rare possiblility that my watch fails in the that time period. No thanks, pre-loved and send it in to Rikki if there happens to be a problem. I trust him over RSC anyways.

The personal care of an individual watchmaker is so far superior over.........who really knows who services your watch at RSC?? I mean......they won't even tell you what was wrong with your watch?!! That is BS. I think it is reasonable to know what happened and why it failed. I mean, it is your watch. Rolex sometimes treats the consumer like we are leasing their watches and they really still own them.
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