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25 April 2014, 03:14 PM | #1 |
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Does anyone here have the e-mail address of the new ceo of Rolex.
http://www.rolexforums.com/showthrea...=1#post4908306
seems like the complain was addressed to the old ceo. maybe we should forward it to the new ceo? |
25 April 2014, 03:15 PM | #2 |
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No it wasn't
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25 April 2014, 03:31 PM | #3 |
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25 April 2014, 03:39 PM | #4 |
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25 April 2014, 04:04 PM | #5 |
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25 April 2014, 09:11 PM | #6 |
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Yes, let me look for it. I had it last by the price update schedule and the new watch pictures!
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25 April 2014, 10:47 PM | #7 |
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yes, I have his email address:
[email protected] or his secretary can be reached at: [email protected] |
26 April 2014, 05:29 AM | #8 |
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25 April 2014, 03:35 PM | #9 |
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Of course not and wasn't one thread about that stupid e-mail enough?
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25 April 2014, 04:03 PM | #10 |
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25 April 2014, 03:39 PM | #11 |
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Why not hand-write a letter and send it to Rolex Geneve? Making your complaints public never goes well.
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25 April 2014, 04:02 PM | #12 |
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25 April 2014, 04:25 PM | #13 |
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Chief Execs don't read this type of e-mail, their people/office do! I'm not a CEO of a major company, but even I don't read my own emails! I get c.1,000 e-mails per day, if I read them all I wouldn't have any time for TRF and that would be an unnacceptable situation.
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25 April 2014, 04:26 PM | #14 | |
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Quote:
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25 April 2014, 04:43 PM | #15 |
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Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune |
25 April 2014, 04:56 PM | #16 |
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25 April 2014, 11:06 PM | #17 |
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I know a little bit of how these things go in general - from behind the curtain in an old ivory tower where I worked. All the letters in a given day (both digital and snail mail) are categorized and tabulated then they become a statistic thrown into the spreadsheet of "look how good we are doing".
Usually complaints make up less than 1% and really never change things until revenue volume at any given unit or for certain products begins to dip. The most powerful tool customers have is their freedom to choose another supplier.
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Does anyone really know what time it is? |
25 April 2014, 11:35 PM | #18 |
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26 April 2014, 01:46 AM | #19 |
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This should be posted in the "jokes and cartoons" section
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