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Dragonback · 10 July 2014, 07:09 PM

Not sure if I am unlucky or it's just unrealiable...

Had a brand new volcano previosuly, bought it brand new and stopped working after 1 week, sent back to authorised dealer and got a refund back coz I am not willing to wait for 12 weeks to get it repaired.

Now it happened again. Bumblebee completely stopped after only 1.5yrs. Sent back to service centre, claimed that 'oil runs dry' and have to wait for 8 weeks to collect it back. Luckily it is under warranty, otherwise it is another unncessary cost.

Been telling myself....this could be the last time I go close to this brand.

smeowly · 10 July 2014, 08:56 PM

happened to me twice also

brand new black themes stopped the very first few days. got a replacement and that one stopped after 10-11 months. was also told that 'not enough oil' inside

ocwatching · 10 July 2014, 10:42 PM

ahhh...the infamous "oil run dry"...I think if you do a search..you are not in the minority...
but I am sure AP Service will return it timely...

masterserg · 10 July 2014, 11:17 PM

I sent a 26400 for an unrelated issue and ended up with a full service because of the oil problem as well. All under warranty and no problems. I think it took four or five weeks. No big deal.

Dragonback · 11 July 2014, 10:03 AM

Quote:

Originally Posted by masterserg

I sent a 26400 for an unrelated issue and ended up with a full service because of the oil problem as well. All under warranty and no problems. I think it took four or five weeks. No big deal.

It will be a big deal when it is out of warranty and repair bill ranked up thousand of dollars.

diver2012 · 11 July 2014, 04:18 PM

Quote:

Originally Posted by Dragonback

It will be a big deal when it is out of warranty and repair bill ranked up thousand of dollars.

Why would a repair bill for dried oil be $'000's

Dan_lie · 11 July 2014, 02:11 AM

Ive had no issues in 2 years of ownership, a friend who bought at the same time had the same issue though..

singe89 · 11 July 2014, 03:08 AM

After 6 APs I've never had one stop but 2 did run fast. I got the same "oil ran dry" explanation. I think that's just what they say. The good news is they will do a full service and in my case it only took a few weeks and they extended my warranty by 2 years. Both watches have been perfect since.

masterserg · 11 July 2014, 12:40 PM

Not necessarily. If it is a problem that is warranty related (such as dried oils in between the recommended service intervals) normally AP will do the right thing even if the warranty is expired. YMMV. Their customer service and level of product support is second to none.

mspeed76 · 11 July 2014, 02:38 PM

well i think it takes awhile to work out the "bugs"

Ive also had two 3126 watches that would stop intermittently due to 'oil drying out'

after it was serviced ( at no cost ) it was running perfect

bayerische · 11 July 2014, 04:58 PM

I'm two years in on the first, second one is 8 months in, and both working flawlessly.

leisen · 12 July 2014, 01:45 PM

My 15300 failed very soon (wheel unescrewed) when new and, then again, had serious accuracy issues 3 years later. However, my Safari -based on the same caliber 3120- is flawless.

Dragonback · 12 July 2014, 04:59 PM

So this is all about luck huh? Some experienced it while some don't.

El118 · 12 July 2014, 06:12 PM

Quote:

Originally Posted by Dragonback

So this is all about luck huh? Some experienced it while some don't.

Buying a luxury product and have to rely on luck for its quality

Both my APs, A RO and an offshore, have had quality issues.

AP's quality and QC does not live up to its fame as it should!

SamGMT · 12 July 2014, 06:47 PM

Quote:

Originally Posted by Dragonback

So this is all about luck huh? Some experienced it while some don't.

It is all about luck and that go to new car too....

10 July 2014, 07:09 PM	#1
Dragonback "TRF" Member Join Date: Oct 2010 Location: Eastern Globe Posts: 3	Anyone experience? AP stop working :( Not sure if I am unlucky or it's just unrealiable... Had a brand new volcano previosuly, bought it brand new and stopped working after 1 week, sent back to authorised dealer and got a refund back coz I am not willing to wait for 12 weeks to get it repaired. Now it happened again. Bumblebee completely stopped after only 1.5yrs. Sent back to service centre, claimed that 'oil runs dry' and have to wait for 8 weeks to collect it back. Luckily it is under warranty, otherwise it is another unncessary cost. Been telling myself....this could be the last time I go close to this brand.

10 July 2014, 10:42 PM	#3
ocwatching "TRF" Member Join Date: Jan 2009 Real Name: Phil Location: CA Posts: 5,374	ahhh...the infamous "oil run dry"...I think if you do a search..you are not in the minority... but I am sure AP Service will return it timely... __________________ too much into watches...

10 July 2014, 11:17 PM	#4
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	I sent a 26400 for an unrelated issue and ended up with a full service because of the oil problem as well. All under warranty and no problems. I think it took four or five weeks. No big deal. __________________ How can you have any pudding if you don't eat yer meat????

11 July 2014, 12:40 PM	#9
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,437	Not necessarily. If it is a problem that is warranty related (such as dried oils in between the recommended service intervals) normally AP will do the right thing even if the warranty is expired. YMMV. Their customer service and level of product support is second to none. __________________ How can you have any pudding if you don't eat yer meat????

11 July 2014, 04:58 PM	#11
bayerische "TRF" Member Join Date: Nov 2009 Real Name: Andreas Location: Margaritaville Watch: Smurf Posts: 19,879	I'm two years in on the first, second one is 8 months in, and both working flawlessly. __________________ Yeah, well, you know, that's just, like, your opinion, man.

10 July 2014, 08:56 PM	#2
smeowly "TRF" Member Join Date: May 2013 Location: singapore Posts: 331	happened to me twice also brand new black themes stopped the very first few days. got a replacement and that one stopped after 10-11 months. was also told that 'not enough oil' inside

11 July 2014, 02:11 AM	#7
Dan_lie "TRF" Member Join Date: May 2013 Real Name: Alex Location: Dubai/London Posts: 146	Ive had no issues in 2 years of ownership, a friend who bought at the same time had the same issue though..

11 July 2014, 03:08 AM	#8
singe89 "TRF" Member Join Date: Oct 2011 Real Name: Jim Location: Orange County, CA Watch: Rolex, AP & Patek Posts: 3,747	After 6 APs I've never had one stop but 2 did run fast. I got the same "oil ran dry" explanation. I think that's just what they say. The good news is they will do a full service and in my case it only took a few weeks and they extended my warranty by 2 years. Both watches have been perfect since.

11 July 2014, 02:38 PM	#10
mspeed76 "TRF" Member Join Date: Jun 2011 Location: United States Watch: AP, RM Posts: 613	well i think it takes awhile to work out the "bugs" Ive also had two 3126 watches that would stop intermittently due to 'oil drying out' after it was serviced ( at no cost ) it was running perfect

12 July 2014, 01:45 PM	#12
leisen "TRF" Member Join Date: Nov 2013 Location: Spain Posts: 250	My 15300 failed very soon (wheel unescrewed) when new and, then again, had serious accuracy issues 3 years later. However, my Safari -based on the same caliber 3120- is flawless.

12 July 2014, 04:59 PM	#13
Dragonback "TRF" Member Join Date: Oct 2010 Location: Eastern Globe Posts: 3	So this is all about luck huh? Some experienced it while some don't.

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