Question

[krattzz]

If an online store has an item for sale and I buy it, do they have to honor the price I purchased for? After buying watch I went back to site later and it was more expensive then what I paid. Crazy.

[frostie]

Originally Posted by krattzz

If an online store has an item for sale and I buy it, wire is planned for Monday, and its the wrong price, do they have to honor the price I purchased for? After buying watch I went back to site later and it was $1,800 more expensive then what I paid. Crazy.

Potential scam ?

[krattzz]

Originally Posted by frostie

Potential scam ?

Not a scam. Reputable store.

[frostie]

Originally Posted by krattzz

Not a scam. Reputable store. I was looking for a watch for my wife and found an awesome one at great price. Bought it and I am wiring $ on Monday. Then I go back and look at watch on the site and its $2,050.00 and I bought it for $205.00

That's strange

What are you going to do? Are you going to pay?

[krattzz]

Originally Posted by frostie

That's strange

What are you going to do? Are you going to pay?

I bought it for $205 and have wire instructions and have order number and conformation email for that price. I assumed this was an older model or old stock. They better do the right thing....if not do I have a case?

[CL65AMG]

I'm sure they will catch the mistake, particularly with that big of a difference.

[rob]

I don't think they do it. When a car dealer makes a mistake and advertise for 25,000.00 and it's 32,000.00 they do not honor the lessor price. They just tell you sorry, would you like to continue with the sale at the correct price or look at a car in 25k price range. If you get it you are the man!!!! Keep us posted!!

[krattzz]

Originally Posted by rob

I don't think they do it. When a car dealer makes a mistake and advertise for 25,000.00 and it's 32,000.00 they do not honor the lessor price. They just tell you sorry, would you like to continue with the sale at the correct price or look at a car in 25k price range. If you get it you are the man!!!! Keep us posted!!

Well, I printed everything out showing price to get ready for Monday. They even emailed me with wire instructions for thier bank. I will wire the cash and we will see if they do the right thing.

I am still thinking it was the last of an old model and then after that one sold they put price up for the newer one. You can't sell someone something then tell them oh, by the way, it's not that price it's this price. Is that bait and switch? I will keep you all posted.

[Rhorne]

Originally Posted by krattzz

If an online store has an item for sale and I buy it, wire is planned for Monday, and its the wrong price, do they have to honor the price I purchased for? After buying watch I went back to site later and it was $1,800 more expensive then what I paid. Crazy.

If it sounds to good to be true, it probably is. Some times we just make honest mistakes. I would try to work out something that both of you can live with. Good Luck.

[krattzz]

I am getting ready to wire the cash for the purchase of the watch that I made this weekend and now no order number is showing up in the system.

Click this link and you will see what I saw that lead me to the purchase - http://www.google.com/search?hl=en&r...34&btnG=Search

What shoud I do if they refuse to go through with the purchase?

[CoopJr]

Unless $205.00 is the real price and $2050.00 is the mistake

[krattzz]

Originally Posted by CoopJr

Unless $205.00 is the real price and $2050.00 is the mistake

I bought it for $205 and have the order conf and wire instructions for $198, they give you a break if wiring. I assumed this was an old stock or something and jumped on the deal and now I go into their system and no order number exists. I have all paperwork to show price I paid, do I have a recourse if they back out?

[krattzz]

So what do any of you think I should do tomorrow about this? Any lawyers out there:)

[ZROLEX]

That is a very interesting mistake. If the original price would be $210.00 and they put mistakenly $205.00 i think it is not a big deal and they will honor it. But you are saying it could be old stock or something and strongly believing in it? I doubt that old stock would cost $205.00 and new stock $2050.00. There is too much of a difference. I believe it is their mistake but I doubt they will let 2k watch go for 2 hundred. Or maybe you super lucky!!!! And you could get it!!!!!!! Please post the results once you done the transaction! LUCK!!!

[krattzz]

Originally Posted by ZROLEX

That is a very interesting mistake. If the original price would be $210.00 and they put mistakenly $205.00 i think it is not a big deal and they will honor it. But you are saying it could be old stock or something and strongly believing in it? I doubt that old stock would cost $205.00 and new stock $2050.00. There is too much of a difference. I believe it is their mistake but I doubt they will let 2k watch go for 2 hundred. Or maybe you super lucky!!!! And you could get it!!!!!!! Please post the results once you done the transaction! LUCK!!!

Of course I found it interesting as well. It was a great deal and I went for it. I don't want to be a crook and rip these people off but isn't it their responsibility to put accurate pricing on their site and If I, the consumer, make a purchase and have all proof of pricing, receipts, etc...then what?

[Gaijin]

Here we go again.

[krattzz]

Originally Posted by KansaiVet

Here we go again.

What does that comment mean? Here we go again, here we go again what? I bought a watch then they do a bait and switch on me and treat me rudely, don't call me, don't email me, just cancelled my order and that was that. Did not offer apology, didn’t offer discount, or any thing else. I've already sent my complaint to the BBB and will urge everyone I talk to not to do business with this place.

http://www.steindiamonds.com/default...FRr7lgodH2o0QQ

[Gaijin]

Originally Posted by krattzz

What does that comment mean? Here we go again, here we go again what? I bought a watch then they do a bait and switch on me and treat me rudely, don't call me, don't email me, just cancelled my order and that was that. Did not offer apology, didn’t offer discount, or any thing else. I've already sent my complaint to the BBB and will urge everyone I talk to not to do business with this place.

http://www.steindiamonds.com/default...FRr7lgodH2o0QQ

Nuff said. I will keep this civil and refer you to some of your previous whining/complaining. I am not picking on you. Nobody did a "bait and switch" on you. It was a mistake.

Its getting old. Dude. Just be happy.

http://www.rolexforums.com/showthread.php?t=36364

[http://www.rolexforums.com/showthread.php?t=32696

http://www.rolexforums.com/showthread.php?t=32844

http://www.rolexforums.com/showthread.php?t=36619

http://www.rolexforums.com/showthrea...t=30614&page=2

[krattzz]

Originally Posted by KansaiVet

Nuff said. I will keep this civil and refer you to some of your previous whining/complaining. I am not picking on you. Nobody did a "bait and switch" on you. It was a mistake.

Its getting old. Dude. Just be happy.

http://www.rolexforums.com/showthread.php?t=36364

[http://www.rolexforums.com/showthread.php?t=32696

http://www.rolexforums.com/showthread.php?t=32844

http://www.rolexforums.com/showthread.php?t=36619

http://www.rolexforums.com/showthrea...t=30614&page=2

I have put you on ignore as all the comments above are valid issues and questions.

[Welshwatchman]

Originally Posted by krattzz

You need to get a life if all you have is time on your hands to look up my posts. I have put you on ignore as all the comments above are valid issues and questions.

You report Tom for inappropriate posting yet you are the one being rude as far as I can see.


Read this and then check the site's t&c, you may or may not have a case against them.

Invitations to treat and offers

UK and US lawyers break down the process of contract formation into three stages: an invitation to treat, an offer and an acceptance. The distinction between the three stages is not always immediately obvious. When you see an item for sale in a shop window, you may think that the shopkeeper is offering to sell it to you. However, in legal terms the display of an object is not usually an offer to sell that object, rather it is an "invitation to treat". An invitation to treat comes before the offer in the contractual process, and is an indication by the seller that they may be prepared to enter into a contract. The second stage – the "offer" – only takes place when you go into the shop and say that you'd like to buy the item in the window. Your statement is an offer to purchase the item and, in the normal course, the shopkeeper "accepts" that offer by taking your money and handing you the item in question. However, the shopkeeper could refuse to sell it to you for any reason whatsoever. This distinction is important: if the item in the window was considered an offer, which the buyer accepts, then the shopkeeper would be bound to the contract as soon as the buyer asks to buy the item.

The three stage analysis is critical to the question of how contracts are formed on the web. It is likely that websites will be treated as being analogous to a shop window and that the advertisement of an item for sale on a site will amount to an invitation to treat. If so, an offer will only be made when a customer gives notice of his intention to buy an item from the site (i.e. submits an order) – at which point the seller will still be free to accept or reject that offer. The significance of this analysis was dramatically illustrated in the UK when an online retailer mistakenly advertised televisions for sale on his site at £2.99 rather than £299. If the advert was an offer (and an order was acceptance) then the retailer was bound to sell for £2.99; if the advert was an invitation to treat (and the Customer's order was an offer), the supplier could refuse to accept the offer.

While it is likely that the websites will be treated like shop windows, the application of the three-stage analysis to the web has not been tested by the UK courts. Online traders should therefore specifically state in their terms and conditions that the display of items for sale on a website is only an invitation to treat.

[f16570]

What exactly did you purchase for $205?

[krattzz]

Originally Posted by f16570

What exactly did you purchase for $205?

Omega Speedmaster 3834.74.34

Following are the Bank Wire Request details for the order of Mr. XXX

Ordered By: Shipped To: 03/29/2008 12:30 PM

Order: 9699123456789012


Item Number Item Details Price
3834.74.34 Omega Speedmaster 3834.74.34
Item Number:3834.74.34
$205.00
Bank Wire Discount: ($6.15)
Total: $198.85


QUESTIONS ABOUT YOUR ORDER?
Contact a Diamond & Jewelry Consultant
at 888-503-5111 or email us at
[email protected]

[redshirt1957]

Originally Posted by krattzz

If an online store has an item for sale and I buy it, do they have to honor the price I purchased for? After buying watch I went back to site later and it was more expensive then what I paid. Crazy.

Quote:
Originally Posted by krattzz
If an online store has an item for sale and I buy it, wire is planned for Monday, and its the wrong price, do they have to honor the price I purchased for? After buying watch I went back to site later and it was $1,800 more expensive then what I paid. Crazy.

If it was me and I knew the listed price was grossly incorrect; I would not hold them to the incorrect price. Mistakes are made all the time and when the shoes falls on the other foot; and it will at some point in time, I would like to be treated the same as I try to treat others. .

[krattzz]

I agree, but should they not be held responsible for what they post? Should they have called me, sent me an email, apologized? How bout an offer of a discount? Nothing but rude treatment behind their inept price posting.

[mailman]

Originally Posted by redshirt1957

Quote:
Originally Posted by krattzz
If an online store has an item for sale and I buy it, wire is planned for Monday, and its the wrong price, do they have to honor the price I purchased for? After buying watch I went back to site later and it was $1,800 more expensive then what I paid. Crazy.

If it was me and I knew the listed price was grossly incorrect; I would not hold them to the incorrect price. Mistakes are made all the time and when the shoes falls on the other foot; and it will at some point in time, I would like to be treated the same as I try to treat others. .

Originally Posted by krattzz

I agree, but should they not be held responsible for what they post? Should they have called me, sent me an email, apologized? How bout an offer of a discount? Nothing but rude treatment behind their inept price posting.

If you agree then there shouldn't be any but. Like Bubba said, put yourself in their shoes. Everyone makes mistakes. You took a shot as most would and didn't get it.

Nobody loses here.




BTW, I moved this topic to the General Discussion board. It fits better there as it isn't Rolex related. James made a sticky about it last week

http://www.rolexforums.com/showthread.php?t=36220

[CoopJr]

An Omega Speedy for $200? THAT is the deal? Krattz there is NO WAY that any store would stand behind that kind of mistake. Surely you must be able to understand that.

[krattzz]

Originally Posted by CoopJr

An Omega Speedy for $200? THAT is the deal? Krattz there is NO WAY that any store would stand behind that kind of mistake. Surely you must be able to understand that.

Hi Coop, I thought I was getting a great deal and then no:( I do understand to a point but feel they should have at least called me, emailed me, or apologized and they were nothing but rude to me. Oh well, thats life. I never found myself in a situation like that before.

[Gaijin]

Fair enough. Nothing personal. I am not alone in these observations of your chronic complaining and contemplations over prices and fairness.

Life is not always fair.

Good luck in resolving all these issues that pop up.

[krattzz]

Originally Posted by KansaiVet

Fair enough. Nothing personal. I am not alone in these observations of your chronic complaining and contemplations over prices.

I don't know who put you in charge of monitoring the tone of my posts but I would suggest you go about your business.

[krattzz]

Since I have to defend myself why don't you click on a few of these positive posts where I have contributed to this thread....

http://www.rolexforums.com/showthread.php?t=35992

http://www.rolexforums.com/showthread.php?t=35174

http://www.rolexforums.com/showthread.php?t=36040

http://www.rolexforums.com/showthread.php?t=35683

http://www.rolexforums.com/showthread.php?t=35683