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Old 22 October 2015, 05:03 AM   #1
Alex6340
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Second incoming in 2,5 weeks

Hi guys,

I'm technically owning my second sub c today. The ceramic inlet of the sub I bought 2,5 weeks ago wasn't aligned with the crown at 12oclock. Saw I called my AD Bucherer in Zurich today. First they wanted to send it to Rolex for approximatively 4 weeks because the models produced since the 5 years warranty need deferent tools to replace the inlay and they could do it.
After some protest they exchange it against a new one they had in stock.
But they only replace the head.

So second serial number after 2,5 weeks. ;)

Here is my first incoming:

http://www.rolexforums.com/showthread.php?t=437395

Cheers

Alex
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Old 22 October 2015, 06:42 AM   #2
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Old 22 October 2015, 07:35 AM   #3
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Old 22 October 2015, 11:14 AM   #4
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Old 22 October 2015, 11:26 AM   #5
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Well done!
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Old 22 October 2015, 11:32 AM   #6
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Quote:
Originally Posted by Alex6340 View Post
First they wanted to send it to Rolex for approximatively 4 weeks because the models produced since the 5 years warranty need deferent tools to replace the inlay and they could do it.
Considering all they did was change the hangtags/warranty booklet, I can't see how that's true. Congrats nonetheless.
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Old 22 October 2015, 03:20 PM   #7
Alex6340
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Originally Posted by johneh View Post
Considering all they did was change the hangtags/warranty booklet, I can't see how that's true. Congrats nonetheless.
They change the only the watch head itself and put back my bracelet which was already a bit worn ( specially the glidelock).
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Old 22 October 2015, 11:53 PM   #8
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Originally Posted by Alex6340 View Post
They change the only the watch head itself and put back my bracelet which was already a bit worn ( specially the glidelock).
What I meant was that they lied to you about needing a different tool to change the bezel after they switched to a 5 year warranty. The SubCs that had the 2 year warranty are exactly the same as the ones that have the 5 year warranty. They most likely did this to dissuade you from trying to exchange yours when there was really nothing wrong with it.
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Old 22 October 2015, 12:06 PM   #9
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Old 22 October 2015, 02:52 PM   #10
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Old 22 October 2015, 04:03 PM   #11
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good! let them fix it on their own time. congrats on the new one!
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Old 22 October 2015, 04:23 PM   #12
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Old 22 October 2015, 11:59 PM   #13
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Old 23 October 2015, 02:41 AM   #14
SemperFi
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Glad to hear you got it sorted out. Congrats!
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