GMT Master 2

[aircraftwong]

Hi Guys,i am new to Rolex and would like to seek advice from you guys.
The top end of My GMT master 2 bracelet has a very deep scratch and not removable...I want to order this part from Rolex shop but is it available or I have to order the complete bracelet?

[WhatTheDeuce]

Hard to see the scratch. Just curious how deep the scratch is.


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[brandrea]

Welcome to TRF.

Hard to tell how bad the scratch is in this picture. They may be able to polish it out at RSC.

[aircraftwong]

Not on this watch,actually it was on my father new GMT,the same location which I highlighted.Is a deep nick,gouge mark.he had sleepless nights after that,so I need to sort it out for him :(


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[aircraftwong]

Is not on this watch,I am just showing the location to you guys only.
It is on my dad new GMT.he have sleepless night after that.is a deep nick/gouge mark.
As per the Rolex Rep,even send for polishing,it will still have a mark there,so as a son,I wish I can change the part for him,this is first Rolex for a 70year old man :(

[dr3ziz]

welcome to TRF

a simple polish would remove any scratches from the watch,, if it is too deep then it wold at least look a bit better ..
if you insist on making it like new then I'm afraid the whole bracelet would need to be changed

[aircraftwong]

Originally Posted by dr3ziz

welcome to TRF

a simple polish would remove any scratches from the watch,, if it is too deep then it wold at least look a bit better ..
if you insist on making it like new then I'm afraid the whole bracelet would need to be changed

the bracelet link can be purchased from Rolex shop but this piece can't?i think a bracelet must be very expensive 😖

[Alpino]

.

You need to order this part from your AD or RSC :

[aircraftwong]

Originally Posted by Alpino

.

You need to order this part from your AD or RSC :

Hi Bro can you show me the part number for opposite end?i took the wrong pic.
And I can give the part number to Rolex to order this rather than the whole bracelet?

[kilyung]

What he's saying is that you have to order part of a bracelet. That section between the lugs is not removable.

[aircraftwong]

Dear Alpino,I mean this part of the bracelet,can u give me the part number so I can get RSC to order it?do u have any ideas how much roughly will it be?
Dear Kilyung,ok I order the part given by Alpino as this part is not breakable right?

[Alpino]

Originally Posted by aircraftwong

Dear Alpino,I mean this part of the bracelet,can u give me the part number so I can get RSC to order it?do u have any ideas how much roughly will it be?
Dear Kilyung,ok I order the part given by Alpino as this part is not breakable right?

The part number is the same on both sides (6h and 12h).

Expensive , yes it is , I would imagine around 500$. Your AD will give you the exact price. He'll want to have the Watch in hands to order it, and install it when received.


PS: when did this particular Gmt was bought new ?
Between 2007 and (around) 2012 this segment included SEL+4 links (the P/N I showed you), but after that it's SEL+3 links, with a different P/N (that I don't know).

[77T]

The part# Alpino gave is correct: 32-23181

Both he and kilyung (real name: Mike) correctly explained that the small piece that your Dad scratched is not removable. You must buy the segment that includes the bracelet links too.

Yes, it will be expensive. No, you can not order it - a Rolex dealer will want to see the watch, verify it and then order the segment for you and will likely insist on doing the work. Or a Rolex certified watchmaker who has a parts account could order it and replace it.


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[aircraftwong]

Thks Alpino,77T.$500 is big money.ya I will go down to Rolex tomorrow to show them the watch.Shall I give them the part number or they will verify themselves?I went to them once last week,one guy there straight away "oo u need to replace the complete bracelet,around $2000",he didn't even bother to see the part list...��

[aircraftwong]

Alpino,it was purchased mid of Dec for his Xmas gift...and yes is 3links on each side
I went to Rolex shop for this prob,that "lovely" sales man,without checking,"oo u need to change the complete bracelet and it cost you $2000".I don't know if I go there again tomorrow will they allow me to change the segment or I need to buy the complete bracelet.
What type of service is that?this is the aftersales service I am getting?

[Alpino]

.

You should ask a technician not a salesman. Your AD should have a watchmaker.

If there's no solution, try find the RSC in (or nearest) your city.

[aircraftwong]

Thanks Alpino