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lbidhan · 5 July 2016, 08:29 AM

Hi, I bought a pre owned AP ROC (25860) from an AD few months ago. I didn't receive any papers abt it's service history, so I assume it's not been serviced yet.

The watch loses more time than I expected - ~22 seconds per day. Is it normal? The watch also stopped running once when I had been wearing it everyday.

AD did provide some warranty at the time of purchase. If I send it back to them, do they service it themselves or do they send the watch to AP (which I would prefer)?

watchucallit · 5 July 2016, 09:43 AM

I probably would have asked about known service history at the time of purchase. Regardless, the 22 seconds per day is not normal at all. I believe AP standards are -3 to +2seconds per day. When you purchased did they state how would the warranty be honored. Some ADs have their own repair shops and others may have 3rd party vendors but I would ask them to send it to an AP service center. IF the watch was that off at the time of purchase === I would have returned it for a refund.

Did you buy from an AD in the SF bay area?

lbidhan · 5 July 2016, 12:53 PM

Thanks for the detailed response. I bought it from a reputed AD in Philly. I was told I would have 15 month warranty from the time of purchase. I will reach out to them abt this issue. They have been great to work with so far.

wisguy · 5 July 2016, 01:04 PM

AP would be first choice to service it but it will take long time and be expensive

Any reputable and knowledgeable watchmaker can service it, if parts are needed it cuuld get a little tougher

But the F. Piguet movement is very reliable, most like service is all that is needed

Tomas Eriksson · 5 July 2016, 02:28 PM

Go back to the seller, the piece needs service. Warranty should cover this

Sent from my iPad using Tapatalk

lbidhan · 6 July 2016, 04:53 AM

Thank you. I bought from Govberg jewellers. Will email them.

wisguy · 6 July 2016, 05:25 AM

Quote:

Originally Posted by lbidhan

Thank you. I bought from Govberg jewellers. Will email them.

They will take care of you, it's a hassle but no biggie.

watchucallit · 6 July 2016, 10:15 AM

They are good to work with and would not worry then.

Quote:

Originally Posted by lbidhan

Thank you. I bought from Govberg jewellers. Will email them.

WJGESQ · 6 July 2016, 08:46 AM

The regulate these the same as other watches, right?

5 July 2016, 08:29 AM	#1
lbidhan "TRF" Member Join Date: Jun 2015 Location: San Francisco, CA Posts: 22	ROC time loss Hi, I bought a pre owned AP ROC (25860) from an AD few months ago. I didn't receive any papers abt it's service history, so I assume it's not been serviced yet. The watch loses more time than I expected - ~22 seconds per day. Is it normal? The watch also stopped running once when I had been wearing it everyday. AD did provide some warranty at the time of purchase. If I send it back to them, do they service it themselves or do they send the watch to AP (which I would prefer)?

5 July 2016, 01:04 PM	#4
wisguy "TRF" Member Join Date: Apr 2010 Location: Earth Posts: 2,406	AP would be first choice to service it but it will take long time and be expensive Any reputable and knowledgeable watchmaker can service it, if parts are needed it cuuld get a little tougher But the F. Piguet movement is very reliable, most like service is all that is needed __________________ 5230G / 5146G / 124060 / BB58 / '59 Constellation

5 July 2016, 02:28 PM	#5
Tomas Eriksson "TRF" Member Join Date: Apr 2015 Location: Stockholm Watch: 15707CE Posts: 2,027	Go back to the seller, the piece needs service. Warranty should cover this Sent from my iPad using Tapatalk __________________ State of the union: 5066A,15400ST,15707CE,116610LN,26470OR and a few other…

5 July 2016, 09:43 AM	#2
watchucallit "TRF" Member Join Date: Nov 2014 Location: San Fran Posts: 2,218	I probably would have asked about known service history at the time of purchase. Regardless, the 22 seconds per day is not normal at all. I believe AP standards are -3 to +2seconds per day. When you purchased did they state how would the warranty be honored. Some ADs have their own repair shops and others may have 3rd party vendors but I would ask them to send it to an AP service center. IF the watch was that off at the time of purchase === I would have returned it for a refund. Did you buy from an AD in the SF bay area?

5 July 2016, 12:53 PM	#3
lbidhan "TRF" Member Join Date: Jun 2015 Location: San Francisco, CA Posts: 22	Thanks for the detailed response. I bought it from a reputed AD in Philly. I was told I would have 15 month warranty from the time of purchase. I will reach out to them abt this issue. They have been great to work with so far.

6 July 2016, 04:53 AM	#6
lbidhan "TRF" Member Join Date: Jun 2015 Location: San Francisco, CA Posts: 22	Thank you. I bought from Govberg jewellers. Will email them.

6 July 2016, 08:46 AM	#9
WJGESQ Banned Join Date: Jan 2008 Location: Florida Posts: 3,753	The regulate these the same as other watches, right?

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