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FLAJIM · 27 November 2016, 04:48 AM

I just bought a new 114060 from a "trusted seller" today. Love the watch, but the guarantee card MAYBE a problem.... on the front the serial and model is correct, on the back lists a retailer and date of purchase is filled out.... QUESTION IS THE Purchaser spot has lines thru it.... no name or address..... Is this going to be a problem if I try to have it repaired under the 5 year ???

The reason I ask is the statement printed on the card "This Guarantee is valid only if filled out and dated by the official Rolex retailer"

Thanks in advance, Be Safe JIM

Mugszy27 · 27 November 2016, 05:36 AM

What do you mean "The purchaser spot has lines thru it"? Post a pic!

FLAJIM · 27 November 2016, 05:58 AM

Hope this comes through, Be Safe JIM

FLAJIM · 27 November 2016, 06:02 AM

[IMG][url=https://postimg.org/image/4enol19n7/]

Frakis · 27 November 2016, 06:04 AM

Interesting, I've never seen this before...

schwartz914 · 27 November 2016, 06:32 AM

Gmmmm wtf

Shakey · 27 November 2016, 06:35 AM

If you need warranty service, I'd suggest you send it to Dallas instead of NYC. :)

WAK4 · 27 November 2016, 06:47 AM

I wouldn't count on the warranty with it completed like that. Review the warranty book language but I think it says "completed in full by authorized retailer." Don't know if the slashed instead of a name counts.

But do agree...probably want to use Dallas vs NY RSC

Good luck

Bluside · 27 November 2016, 06:49 AM

You may want to have a talk with your TS.

RichM · 27 November 2016, 07:53 AM

That's a red flag to NYC. Their next question, "can you please send us a copy of the bill of sale".

Open card is one thing, that card, deliberately blocks out adding a name. I wouldn't be happy.

Not sure how Dallas would handle that.

Meme-Dweller · 27 November 2016, 06:49 AM

Why would someone do that? Perhaps someone has the legal name of, "/ / /"?

enjoythemusic · 27 November 2016, 07:59 AM

As long as the AD scanned in the card you should be fine. Agree tho, avoid NYC RSC as they can be a bit picky.

Chewbacca · 27 November 2016, 08:13 AM

Quote:

Originally Posted by FLAJIM

I just bought a new 114060 from a "trusted seller" today. Love the watch, but the guarantee card MAYBE a problem.... on the front the serial and model is correct, on the back lists a retailer and date of purchase is filled out.... QUESTION IS THE Purchaser spot has lines thru it.... no name or address..... Is this going to be a problem if I try to have it repaired under the 5 year ???

The reason I ask is the statement printed on the card "This Guarantee is valid only if filled out and dated by the official Rolex retailer"

Thanks in advance, Be Safe JIM

i wouldn't panic. many people i know leave the name blank (myself included on occasion when they ask at the cashier) for corp purchases or those who know it may be flipped in the future and want that info confidential (although i've not seen the diagonal lines used before).

the main thing is that a date is present. if it were a grey market, it wouldn't even have a card with the watch - so you're one better. since the serial number is correct and there is a sale date (presumably the correct one) with retailer name, you should be fine.

enjoy the watch!

20

jrs146 · 30 November 2016, 01:21 PM

You are absolutely fine. One time I purchased a gmtiic and when it arrived the name in the warranty cars was completely erased. I spoke with RSC in NY and explained to them that I had bought it preowned and the name was scratched out. They assured me that as long as the date is written in and the AD stamped the card you are covered for the full duration of the warranty. The name is NOT required.

Sent from my iPad using Tapatalk

27 November 2016, 04:48 AM	#1
FLAJIM "TRF" Member Join Date: Sep 2008 Real Name: Jim Location: Daytona Beach, FL Watch: 114060 Sub Posts: 243	Guarantee Card I just bought a new 114060 from a "trusted seller" today. Love the watch, but the guarantee card MAYBE a problem.... on the front the serial and model is correct, on the back lists a retailer and date of purchase is filled out.... QUESTION IS THE Purchaser spot has lines thru it.... no name or address..... Is this going to be a problem if I try to have it repaired under the 5 year ??? The reason I ask is the statement printed on the card "This Guarantee is valid only if filled out and dated by the official Rolex retailer" Thanks in advance, Be Safe JIM

27 November 2016, 06:04 AM	#5
Frakis 2024 Pledge Member Join Date: Mar 2016 Location: USA Posts: 2,940	Interesting, I've never seen this before... __________________ Two Factor Authentication Enabled On My Account.

27 November 2016, 07:53 AM	#10
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,780	That's a red flag to NYC. Their next question, "can you please send us a copy of the bill of sale". Open card is one thing, that card, deliberately blocks out adding a name. I wouldn't be happy. Not sure how Dallas would handle that. __________________ "I love to work at nothing all day" TRF #139960

27 November 2016, 07:59 AM	#12
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 21,204	As long as the AD scanned in the card you should be fine. Agree tho, avoid NYC RSC as they can be a bit picky. __________________ __________________ ----> Was Great Seeing Everyone At The TRF December 9 Tampa Meetup <---- https://www.rolexforums.com/showthread.php?t=968133 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory.

30 November 2016, 01:21 PM	#14
jrs146 "TRF" Member Join Date: Aug 2011 Real Name: Josh Location: Lost in time Watch: Me Nae Nae Posts: 9,823	You are absolutely fine. One time I purchased a gmtiic and when it arrived the name in the warranty cars was completely erased. I spoke with RSC in NY and explained to them that I had bought it preowned and the name was scratched out. They assured me that as long as the date is written in and the AD stamped the card you are covered for the full duration of the warranty. The name is NOT required. Sent from my iPad using Tapatalk __________________ "Sometimes the songs that we hear are just songs of our own." -Jerome J. Garcia, Robert C. Hunter

27 November 2016, 05:36 AM	#2
Mugszy27 Banned Join Date: Dec 2008 Real Name: Eric Location: By the beach Watch: The wind blow! Posts: 340	What do you mean "The purchaser spot has lines thru it"? Post a pic!

27 November 2016, 05:58 AM	#3
FLAJIM "TRF" Member Join Date: Sep 2008 Real Name: Jim Location: Daytona Beach, FL Watch: 114060 Sub Posts: 243	Hope this comes through, Be Safe JIM

27 November 2016, 06:02 AM	#4
FLAJIM "TRF" Member Join Date: Sep 2008 Real Name: Jim Location: Daytona Beach, FL Watch: 114060 Sub Posts: 243	[IMG][url=https://postimg.org/image/4enol19n7/]

27 November 2016, 06:32 AM	#6
schwartz914 2024 SubLV41 Pledge Member Join Date: Jun 2011 Real Name: David Location: NY Watch: Rolex Posts: 917	Gmmmm wtf

27 November 2016, 06:35 AM	#7
Shakey "TRF" Member Join Date: Aug 2016 Location: California Posts: 14	If you need warranty service, I'd suggest you send it to Dallas instead of NYC. :)

27 November 2016, 06:47 AM	#8
WAK4 2024 Pledge Member Join Date: Oct 2008 Real Name: Bill Location: NJ Watch: Always changing Posts: 4,172	I wouldn't count on the warranty with it completed like that. Review the warranty book language but I think it says "completed in full by authorized retailer." Don't know if the slashed instead of a name counts. But do agree...probably want to use Dallas vs NY RSC Good luck

27 November 2016, 06:49 AM	#9
Bluside 2024 Pledge Member Join Date: Sep 2015 Location: Florida Posts: 3,081	You may want to have a talk with your TS.

27 November 2016, 06:49 AM	#11
Meme-Dweller Banned Join Date: May 2015 Location: TX Watch: Meme-Dweller Posts: 498	Why would someone do that? Perhaps someone has the legal name of, "/ / /"?

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