big thank you to Land Rover Roadside Assistance UK

[nick h]

7am today was driving my Range Rover L405 and suddenly the dreaded amber warning triangle comes up on the display!

a) Hill Descent Control not available - system fault

b) Stability Control not available

c) Emergency Brake Assist not available

drove very carefully back home and called Roadside Assistance and explained the problem - i was offered an AA visit within 1 hour or a Land Rover visit within 2 hours

chose Land Rover as they know the cars and carry commonly needed spares parts

they also said even on Christmas Day if the car could not be fixed at home they would deliver me another 4 x 4 today

guy arrived early having driven nearly 60 miles - immediately after plugging in his pc diagnosed the problem as a brake pedal switching module

basically the car 'thought' it had no brakes so this lead to the other fault codes

the module is fortunately used on just about every Land Rover so a spare was available and fitted within about ten minutes

i had to go and drive about five miles and use heavy braking so he could test the brake temperatures to see the new module was working perfectly

i have knocked Land Rover in the past but for any day let alone Christmas day the service was exemplary

[cop414]

Wow, can't beat that for service!

[Abdullah71601]

Great service.

The fault does further cement LR's poor reliability reputation though.

[nick h]

Originally Posted by Abdullah71601

Great service.

The fault does further cement LR's poor reliability reputation though.

i agree - the component involved was of coarse an an item supplied by a sub contractor

what happened was a small plastic lug on said module broke off - module then became loose - hence fault

BUT

and this cannot be confirmed, but the tech thought that the module may have been removed by the main dealer when i recently had pads/discs replaced and was not refitted correctly?

lets face it Land Rover owners are masochists but we would never drive anything else - in the UK there is nothing that comes to the Range Rover in terms of luxury and off road capability

and yes, i have looked at the new Bentley and the Cayenne

[Abdullah71601]

Originally Posted by nick h

i agree - the component involved was of coarse an an item supplied by a sub contractor

what happened was a small plastic lug on said module broke off - module then became loose - hence fault

BUT

and this cannot be confirmed, but the tech thought that the module may have been removed by the main dealer when i recently had pads/discs replaced and was not refitted correctly?

lets face it Land Rover owners are masochists but we would never drive anything else - in the UK there is nothing that comes to the Range Rover in terms of luxury and off road capability

and yes, i have looked at the new Bentley and the Cayenne

My brother had a LR a few years ago and it had many issues that required visits to the garage. He spoke very highly of it though. I think you are quite correct that LR owners are a bit of a masochistic breed.

[RW16610]

I'm so glad to hear how smoothly that went in the end. Hopefully this doesn't happen again though

[1William]

Good service story. You need it. I had a 2012 RR HSE and it was the worst vehicle I have ever owned when it came to quality control issues, service and maintenance. I knew it all going in and I bought it anyway. Loved the styling and the ride was good. Never again.

[Psmith]

Good to hear that this was dealt with so efficiently

[J!m]

The trick to Land Rover ownership is to buy two so one is available at any given time.

[nick h]

to be honest i have had five plus Land Rovers including three Range Rovers

the build quality today is vastly improved but given the level of technology there are problems with all 'high end ' modern cars - Porsche being particularly bad followed by Mercedes

the component at fault was an industry standard part fitted to many other non Land Rover vehicles - inc Volkswagen etc

and lets not forget that Land Rover is an aspirational brand in the US and the sales figures show this over the entire range

it is still the epitome of a luxury car with amazing on and off road capabilities

we Brits do some things really well - and yes, Land Rover is Indian owned now but is Brit designed from the first ever cars

we are also quite good (worlds best) at handmade suits in Saville Row/handmade shoes/shotguns/top hats and Accuracy International sniper rifles

[Abdullah71601]

Originally Posted by nick h

to be honest i have had five plus Land Rovers including three Range Rovers

the build quality today is vastly improved but given the level of technology there are problems with all 'high end ' modern cars - Porsche being particularly bad followed by Mercedes

the component at fault was an industry standard part fitted to many other non Land Rover vehicles - inc Volkswagen etc

and lets not forget that Land Rover is an aspirational brand in the US and the sales figures show this over the entire range

it is still the epitome of a luxury car with amazing on and off road capabilities

we Brits do some things really well - and yes, Land Rover is Indian owned now but is Brit designed from the first ever cars

we are also quite good (worlds best) at handmade suits in Saville Row/handmade shoes/shotguns/top hats and Accuracy International sniper rifles

I can attest to the hand made shoes, but two of the last three are best made in the USA.

[nick h]

Originally Posted by Abdullah71601

I can attest to the hand made shoes, but two of the last three are best made in the USA.

which ones?

Purdey/Holland and Holland/Churchill etc make the best shotguns in the world admittedly mainly side by sides which are less popular in the US

top hats - well i still reckon our silk 'toppers' are the best?

sniper rifles - your spec operators buy plenty of AI rifles especially the .338 Lapua

also we make the reactive armour for your Abrams tanks

nobody else has shooting of the Red Grouse and our Atlantic Salmon fishing is still the best

this is a jest post and in no way intended to offer offence

[Abdullah71601]

Originally Posted by nick h

which ones?

Purdey/Holland and Holland/Churchill etc make the best shotguns in the world admittedly mainly side by sides which are less popular in the US

top hats - well i still reckon our silk 'toppers' are the best?

sniper rifles - your spec operators buy plenty of AI rifles especially the .338 Lapua

also we make the reactive armour for your Abrams tanks

nobody else has shooting of the Red Grouse and our Atlantic Salmon fishing is still the best

this is a jest post and in no way intended to offer offence

I could go on and on, but prefer not to be banned on the last day of the year for discussing a well known mundane taboo topic, when I can be banned for something fun elsewhere.

[MonBK]

Originally Posted by nick h

which ones?

Purdey/Holland and Holland/Churchill etc make the best shotguns in the world admittedly mainly side by sides which are less popular in the US

top hats - well i still reckon our silk 'toppers' are the best?

sniper rifles - your spec operators buy plenty of AI rifles especially the .338 Lapua

also we make the reactive armour for your Abrams tanks

nobody else has shooting of the Red Grouse and our Atlantic Salmon fishing is still the best

this is a jest post and in no way intended to offer offence

Perhaps you should try Norwegian Salmon before making a statement like this?

[Nairn1980]

We have one of the new RR Evoque models and it's had a few issues already....despite 2 year service intervals it had to be serviced (last week) at 1 year old due to oil dilution (LR picked up the bill).

It's also had some issues with infotainment system etc, and has had the brake pads replaced under warranty due to brake squeal.

That aside it drives beautifully and my wife absolutely loves it which is a huge bonus lol. Also for a 4x4 automatic it gets great MPG and looks the part.

[superdog]

Oh boy. This thread just has LR bashing tee'd up and all ready to go.

Sounds like great service. I'd be shocked if I could get that kind of service in my neck of the woods.

Going on 6k miles, and only a minor issue to speak of so far. And to say I enjoy the car is a vast understatement. Hopefully it holds out. I can't see it going past the warranty in my household, but it would be lovely if it stayed out of the repair shop until then.

[DeeTee]

Originally Posted by superdog

Oh boy. This thread just has LR bashing tee'd up and all ready to go.

Sounds like great service. I'd be shocked if I could get that kind of service in my neck of the woods.

Going on 6k miles, and only a minor issue to speak of so far. And to say I enjoy the car is a vast understatement. Hopefully it holds out. I can't see it going past the warranty in my household, but it would be lovely if it stayed out of the repair shop until then.

Mine keeps dropping windshield washer fluid as soon as a fill it.
Also the brakes squeak like a 93 Cavalier.

But....... It drives like no other. I've never had an SUV with the PERFECT ride height and handling like this. You win some, you lose some!

[brandrea]

Amazing service! Glad to hear it wasn't anything major

[OmegaJJH]

Things go wrong with all brands. It's how they deal with them that count.

Well done LR.

[dysondiver]

land rover break down service is better than most ,,,, its because they get a lot more practice than most ....

non the lest ,,, good service.

[Dr.Brian]

Originally Posted by nick h

7am today was driving my Range Rover L405 and suddenly the dreaded amber warning triangle comes up on the display!

a) Hill Descent Control not available - system fault

b) Stability Control not available

c) Emergency Brake Assist not available

drove very carefully back home and called Roadside Assistance and explained the problem - i was offered an AA visit within 1 hour or a Land Rover visit within 2 hours

chose Land Rover as they know the cars and carry commonly needed spares parts

they also said even on Christmas Day if the car could not be fixed at home they would deliver me another 4 x 4 today

guy arrived early having driven nearly 60 miles - immediately after plugging in his pc diagnosed the problem as a brake pedal switching module

basically the car 'thought' it had no brakes so this lead to the other fault codes

the module is fortunately used on just about every Land Rover so a spare was available and fitted within about ten minutes

i had to go and drive about five miles and use heavy braking so he could test the brake temperatures to see the new module was working perfectly

i have knocked Land Rover in the past but for any day let alone Christmas day the service was exemplary

The Three Amigos, I knew them well. You'll see them again.