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Old 20 February 2017, 04:17 AM   #1
jameson
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Got screwed by my AD on DaytonaC

I live in a very wealthy, populated area. My local ADs get a lot of stock but they have serious high-rollers so my 1 watch a year is chump change to them. Because of this, I have a smaller AD out of town that I have been using for the past 5 years. I have bought 5 Rolex's from this small town AD in the last 5 years.

So Basel last year, called this small-town AD same day and they said I was first on the list for Daytona 116500. Confirmed it in an email.

They don't get as many watches as big city ADs which I understand, might take an extra few months. But figured first on the list, no big deal I'm patient, no need to go to my other ADs. I have checked in periodically and they say "haven't gotten one yet".

Then in November they go dark and stop returning my calls/emails. Finally the owner calls me this weekend, says that they have gotten 2 in, owner kept one and they gave the other one to a very good client. I say "no problem, I get it and that's totally fair,...am I in line for the next one?" This is where it gets sketchy.

Excuse #1: Owner says that Rolex won't let them sell to "out of area" folks and are checking their warranty cards to confirm. I respond that won't be a problem, I own a home in that town still.

Excuse #2: Owner then says "we are calling people to tell them they are off the list unless you have bought a number of watches from us". I remind Owner that I have bought 5 in the past few years and have a Patek on order with them, and they say "you are right, you are still on the list I guess...but if I were you I'd start looking elsewhere, it could be a while (years), I likely wont even be able to sell to you anyways"

So I then go to my other two ADs in my hometown as a hail mary (whom I have bought a number of watches from as well but a few years ago), and they both say "if you had called us you would have been on our list and had one. But we can't bump someone because we honor our list". Totally fair.

So couple of questions:
1. Is there any truth that Rolex wont let ADs sell out of area?
2. Any suggestions on how to get on a list elsewhere and not have to wait 5 years?

This out-of-town AD has been great to me, and I have introduced them to friends and we have bought probably 30 watches from them...Feels pretty bad that they are trying to push me aside after my loyalty. This whole post is probably more of a vent/rant than anything.
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Old 20 February 2017, 04:20 AM   #2
brandrea
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AD's can sell to who ever they want. Infact most of ours in the GTA sell to our American neighbours due to the favourable exchange rate.

I'd start calling around, you never know where you'll stumble on one. Be prepared to wire funds immediately to secure if you find one.

Good luck.
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Old 20 February 2017, 04:32 AM   #3
KenNethcole
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This ad was good to you. Time to take your money and referrals elsewhere.
It will be tough to get a daytonac now from an ad as everyone will have a long waiting list. Doesn't hurt to try but it will be tough. If you willing to pay a premium you can get one now from one of our trusted seller.
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Old 20 February 2017, 04:34 AM   #4
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I would cancel your PP order with this AD. Then I would call other Rolex/PP dealers and tell them you would like to buy both watches from them and see what they can do.

I'd be quite pissed at this AD, as it sounds like you have given and referred them a a lot of business.
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Old 20 February 2017, 03:42 PM   #5
Slippy Chips
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I would cancel your PP order with this AD. Then I would call other Rolex/PP dealers and tell them you would like to buy both watches from them and see what they can do.

I'd be quite pissed at this AD, as it sounds like you have given and referred them a a lot of business.
This is exactly what I would do.
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Old 20 February 2017, 07:30 PM   #6
jopsiawe
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i would cancel your pp order with this ad. Then i would call other rolex/pp dealers and tell them you would like to buy both watches from them and see what they can do.

I'd be quite pissed at this ad, as it sounds like you have given and referred them a a lot of business.
this. I'll take my money elsewhere. Certainly this won't be your last purchase.
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Old 21 February 2017, 05:27 AM   #7
Tonneau1
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Originally Posted by Chiboy View Post
I would cancel your PP order with this AD. Then I would call other Rolex/PP dealers and tell them you would like to buy both watches from them and see what they can do.

I'd be quite pissed at this AD, as it sounds like you have given and referred them a a lot of business.

yes, what he said.....life is too short to deal with idiots and the dishonest. The only thing I would have said on your end, was the number of referrals that you sent his way and the revenue this provided him. If he was still coming forth with excuses, I would have promptly canceled the PP order and said good-bye.
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Old 21 February 2017, 01:13 PM   #8
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Originally Posted by Chiboy View Post
I would cancel your PP order with this AD. Then I would call other Rolex/PP dealers and tell them you would like to buy both watches from them and see what they can do.

I'd be quite pissed at this AD, as it sounds like you have given and referred them a a lot of business.
Last time I checked entry into Patek is twice the retail of the new Daytona. I believe I would do as the above said. I certainly wouldn't spend anymore money with these folks.
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Old 22 February 2017, 12:23 AM   #9
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hi op. the ad never kept his word. cancel the pp and go elsewhere. tell all your friends and contacts.
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Old 22 February 2017, 12:53 AM   #10
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hi op. the ad never kept his word. cancel the pp and go elsewhere. tell all your friends and contacts.
Agreed.
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Old 20 February 2017, 04:36 AM   #11
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if this doesn't turn off consumers, i don't know what will.
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Old 20 February 2017, 04:36 AM   #12
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Pay the premium, you'll have it tomorrow.
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Old 20 February 2017, 04:40 AM   #13
ap1
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Been there and am in it

Found black literally with a cold call

White, getting all BS. My AD messing with me and I've bought many more pieces than you describe. Nothing else to do but fume. Gonna be real tough to jump on a list now.
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Old 20 February 2017, 04:48 AM   #14
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All this hype about the ceramic bezel, waiting lists, etc., really puts me off, and the steel bezel looks nicer to me in any case. Might be a good time to pick up a secondhand one instead?

I would definitely cancel the PP order, and never darken their door again. Consumers do have power.
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Old 20 February 2017, 04:57 AM   #15
Tony64
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Quote:
Originally Posted by jameson View Post
I live in a very wealthy, populated area. My local ADs get a lot of stock but they have serious high-rollers so my 1 watch a year is chump change to them. Because of this, I have a smaller AD out of town that I have been using for the past 5 years. I have bought 5 Rolex's from this small town AD in the last 5 years.

So Basel last year, called this small-town AD same day and they said I was first on the list for Daytona 116500. Confirmed it in an email.

They don't get as many watches as big city ADs which I understand, might take an extra few months. But figured first on the list, no big deal I'm patient, no need to go to my other ADs. I have checked in periodically and they say "haven't gotten one yet".

Then in November they go dark and stop returning my calls/emails. Finally the owner calls me this weekend, says that they have gotten 2 in, owner kept one and they gave the other one to a very good client. I say "no problem, I get it and that's totally fair,.

It's entirely up to you, but if you buy another watch from this AD then I'd like to recommend a watchmaker named Kent in Chicago that will be happy to service your watches...
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Old 20 February 2017, 05:21 AM   #16
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It's entirely up to you, but if you buy another watch from this AD then I'd like to recommend a watchmaker named Kent in Chicago that will be happy to service your watches...

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Old 20 February 2017, 10:02 AM   #17
Askewww
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It's entirely up to you, but if you buy another watch from this AD then I'd like to recommend a watchmaker named Kent in Chicago that will be happy to service your watches...


Hahahaha


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Old 21 February 2017, 01:25 AM   #18
JnmEaton
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It's entirely up to you, but if you buy another watch from this AD then I'd like to recommend a watchmaker named Kent in Chicago that will be happy to service your watches...
This guy should be verb now.......

"You got Kent-d"
"Watch out your gonna get Kent-d"
"Got Kent-d again......"

Sorry, just had a chuckle at that one
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Old 20 February 2017, 05:19 AM   #19
Melchizedek
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Sorry, nothing you can get mad at. Even though you've bought 5 watches in 5 years, there are people that buy 10 a year. And to top it off, you should've been buying from your local AD and not from the "smaller out of town" AD.


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Old 20 February 2017, 05:22 AM   #20
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As this watch is in so much demand I can believe Rolex are putting more conditions on ADs to verify who they sell to so they aren't just flipped for huge profits. In UK we've certainly had the local directives to prevent the foreign raiders, and stickers have to be removed on site and no warranty cards for a year etc. I wish they would just up supply but I guess it gives us something to talk about.
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Old 20 February 2017, 08:53 AM   #21
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in uk we've certainly had the local directives to prevent the foreign raiders, and stickers have to be removed on site and no warranty cards for a year etc. I wish they would just up supply but i guess it gives us something to talk about.
+1
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Old 20 February 2017, 05:32 AM   #22
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i certainly would cancel my order and let the dealer know why. This elitist dealer treatment isn't helping Rolex. Rolex Dealer rule #1. As long as Rolex sells watches, they could careless about the customer or ethics.
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Old 20 February 2017, 05:38 AM   #23
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So travelers will never be able to buy Rolex? I call it a BS.
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Old 20 February 2017, 05:50 AM   #24
goog53
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What PP is it? If 5711 Blue keep the order. Anything else cancel IMMEDIATELY and I love Patek but the modern pieces are taking a beating I am afraid
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Old 20 February 2017, 05:59 AM   #25
Tomas Eriksson
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More or less the same everywhere. ADs take advantage of the limited models from Rolex to maximize their profits and sales. Rolex could fascilitate a proper queue system if they wanted.
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Old 20 February 2017, 09:02 AM   #26
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More or less the same everywhere. ADs take advantage of the limited models from Rolex to maximize their profits and sales. Rolex could fascilitate a proper queue system if they wanted.
Not only could Rolex facilitate some form of queue system, they could actually end all the hype and drama if they so chose, in a matter of months or less by simply running up production and supply of the DaytonaC - this a company that reportedly produces some 10,000 watches per week. This would be a relatively easy fix for them. They must be well aware that some Daytonas are now going for nearly twice the RRP, so it would not appear to be a big concern for them!
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Old 20 February 2017, 05:59 AM   #27
Tomas Eriksson
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More or less the same everywhere. ADs take advantage of the limited models from Rolex to maximize their profits and sales. Rolex could fascilitate a proper queue system if they wanted.
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Old 20 February 2017, 06:00 AM   #28
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ADs can sell to whomever they choose to. I've also found that they also shuffle their waiting lists pending on how much a customer does with them rather than what order they are put on the list.
Just the way it is, good luck finding your Daytona.
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Old 20 February 2017, 06:01 AM   #29
Tomas Eriksson
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More or less the same everywhere. ADs take advantage of the limited models from Rolex to maximize their profits and sales. Rolex could fascilitate a proper queue system if they wanted. You are as you already pointed out not a big enough fish in your area
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Old 20 February 2017, 06:21 AM   #30
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Take your money elsewhere and cancel the Patek incoming order. Use that as leverage and go find another AD that will sell you a Daytona if you purchase the PP from them.

A Ben Bridge I was in yesterday is engraving the Daytona's if you want one bad enough. That is this particular stores way that they hope to stop flippers. Whether that works or not it is the cost of poker of you want a Daytona from them.
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