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8 October 2008, 12:12 PM | #1 |
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need some info.
my explorer 2 fell 6 feet to the ground. and i found that the watch loss 5 second in less than 3 hours.
what should i do? bring it to RSC? and what should i ask for? telling them my watch fell on the ground. or tell them something else? |
8 October 2008, 01:51 PM | #2 |
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If you do not tell them the truth, they WILL find out what happened because they know watches, but it will take longer and they may charge you more for their time.
Best to say it fell x feet onto this type of surface and landed this way. Give them all the info they need to repair everything that may have been hurt.
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8 October 2008, 01:54 PM | #3 |
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What would be the benifit of a lie?
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8 October 2008, 01:54 PM | #4 |
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observe it for longer time.
Is it still under warranty? If it is, just ask for adjustment. If not, ask for estimate first. Hope all turns out fine.
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8 October 2008, 01:55 PM | #5 |
"TRF" Member
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Real Name: willie
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Watch: still looking
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Do i need to call the rsc to let them know about my issue and want to send them for repair or i bring it to my local rolex ad first.?
What procedure should i take. |
8 October 2008, 02:16 PM | #6 |
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Keep track of its timekeeping a while longer. It might get over the initial shock. If it is still not working properly, telephone RSC and tell them what happened. I don't know whether the independent SF RSC does warranty work. They do issue a Rolex warranty good at any Rolex owned RSC for work that they do. So if covered by original warranty you may need to use company owned RSC. Even if you are within the warranty period, I don't know if it would be covered for repair needed because of being dropped. Do you have "all risk" insurance on the watch? If it is not covered by warranty, I would prefer SF RSC, but BH RSC has a pretty good reputation, as does Dallas RSC. From reports here, stay away from NY RSC. Forget about the AD. Deal with the RSC directly. They will get it working fine again.
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8 October 2008, 02:01 PM | #7 |
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After i heard a loud coins splashing sound then i saw my watch on the ground . I wear it everyday, and never had any scratches on it. And i can't believe i drop the watch.
So sad. |
8 October 2008, 02:22 PM | #8 |
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I'm lost in the mountains, I fell
My ankle is probably broken I have my cell phone and a 4bar connection should I lie to the rescue team about my location? |
8 October 2008, 02:35 PM | #9 |
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No. Just call 911 and tell them you need help. Then pretend to pass out. Let them search for you by figuring out what cell site you are using, and then sending a helicopter.
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Rolex SS Oyster Perpetual no date, TT Datejust Member #13992 HM Power to the Superlative Panda, officially certified! HMPanda eats, shoots and leaves. Rolexers do it with perpetual movements. |
8 October 2008, 02:25 PM | #10 |
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thanks you. i will call rsc BH and tell them i drop my watch.
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8 October 2008, 02:26 PM | #11 |
"TRF" Member
Join Date: Oct 2007
Real Name: willie
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Posts: 924
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by the way, what # should i call? BH rsc ?
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8 October 2008, 02:29 PM | #12 |
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Rolex SS Oyster Perpetual no date, TT Datejust Member #13992 HM Power to the Superlative Panda, officially certified! HMPanda eats, shoots and leaves. Rolexers do it with perpetual movements. |
8 October 2008, 02:35 PM | #13 |
"TRF" Member
Join Date: Oct 2007
Real Name: willie
Location: pie hole
Watch: still looking
Posts: 924
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thanks you guys. i assume 5 big bills will come out from my pocket. has to say good bye to my favorite watch for a few weeks then. and put on my back up gmt 2-c
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