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23 February 2018, 03:38 PM | #1 |
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New watch as gift - warranty card not in your name = issue?
Short version. I have the opportunity to buy a new SD43 from an AD. They are saving it for VIPs only. One of my friends is a VIP at that AD. The AD is insisting that he purchase the watch with his credit card and "gift" it to me. In turn, they are also insisting that the warranty card be written up in his name.
Something about having a new high end watch with papers in someone else's name is grating on my nerves. Am I being too picky here? |
23 February 2018, 04:07 PM | #2 |
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Watch: SS only
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How much do you want the watch? Your never going to look at the card. All three of my modern Rolexes have the original, and vintage has a warranty card from the last maintenance. Never looked at them after putting them in the boxes.
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23 February 2018, 04:18 PM | #3 |
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You are being too picky, in my opinion.
If the papers being in his name stopped you from being able to send the watch into Rolex at a later date then I'd understand, but it won't limit you at all. The important thing is that you're getting the papers! The name doesn't matter - again my opinion. |
2 March 2018, 11:27 AM | #4 |
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Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 / 210.90.42.20.01.001 Zenith 02.480.405 2FA security enabled |
23 February 2018, 04:24 PM | #5 |
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Doesn't matter. My recent acquisition has someone else's name on it. Doesn't bother me one bit.
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23 February 2018, 04:25 PM | #6 |
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Warranty card is “attached” to the watch. Both model and serial number MUST be the same as the watch. The technician at RSC will not be bothered with whatever name that was written on the card. No worries, you are fine.
Let me state an example. My friend bought a 116719BLRO, it is a GMT Master II white gold version with the “Pepsi” colour dial. At the AD, he instructed the sales to issue the invoice and warranty in his son’s name. When he bought the Watch, his sone was a newborn and he has been wearing the Watch since. So, as long as the warranty card belongs to that watch, you are fine. Sent from my iPad using Tapatalk |
23 February 2018, 04:41 PM | #7 |
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Another fine example of an AD making up a silly policy.
If I buy a brand new watch, I want my name on it. Would be a deal breaker for me and under this condition I would not buy. I realise it does not matter, you will have the warranty just the same. So all depends on your personal preference. (If your friend is a VIP perhaps he can persuade them to leave it blanc ?)
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Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711. |
23 February 2018, 04:52 PM | #8 |
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23 February 2018, 04:55 PM | #9 |
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its pretty ridiculous that the AD knows its going to you via the VIP and won't accommodate the VIP by allowing it to be in your name. Makes zero sense.
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23 February 2018, 05:02 PM | #10 |
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If u choose not to take the piece in ur friends name...I’d be happy to.
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23 February 2018, 05:04 PM | #11 |
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So I tried to see if they would leave it blank. They said no. I think this has to do with the particular sales agent not wanting to risk getting caught selling an allocated watch to a VIP that she knows he is not going to keep.
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23 February 2018, 05:09 PM | #12 |
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they can allocate the watch to whoever they want. That is why its strange to just not allocate it to you instead of the VIP since it otherwise would be the VIP's watch and they are doing what he wants and keeping him happy. Its the same reason he would get the watch if he wanted it... to keep him happy
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23 February 2018, 05:15 PM | #13 | |
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Quote:
Anyway, a bit frustrating. |
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23 February 2018, 05:17 PM | #14 |
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id still take the watch. Rolex warranty cards with someones name doesnt bother me all that much. If it was a Patek, no way i would buy one without my name on the certificate of origin. For some reason that is more important to me with regard to paperwork.
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23 February 2018, 05:45 PM | #15 |
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I bought a brand new Rolex from a trusted dealer with somebody else's name on the card. Didn't bother me at all.
I got to skip the queue and pay a reasonable price slightly below retail for a BLNR. No issues with a minor warranty claim either. Nobody sits there looking at their warranty card. I'd suggest not letting such a small thing get to you. Sent from my Pixel XL using Tapatalk |
23 February 2018, 05:54 PM | #16 |
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My recent purchase from AD wouldn't allow me to leave it blank. They said it's Rolex policy to add the name on the card. It doesn't bother me if purchase another watch with a different name on it. I just care to know if it's authentic and not a fake watch.
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23 February 2018, 05:58 PM | #17 | |
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Quote:
By an AD |
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23 February 2018, 05:57 PM | #18 | |
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Quote:
This has been discussed many times The warranty follows the watch not the name Regarding your VIP friend , firstly if you are a VIP he could ask for the name to be empty or even on yours as its a gift Secondly , I dont believe there is a vault with watches for VIP people You might get the odd call if you are a good customer but I dont consider the SD43 to be a secret hidden away watch for special people as it is actually not so rare in my opinion and we keep meeting more people with it on their wrist |
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23 February 2018, 06:02 PM | #19 |
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Yes it is. Read the warranty terms
The warranty does follow the watch but the card must be filled out in full. RSCs have turned a blind eye until now but times may well be changing.
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23 February 2018, 05:58 PM | #20 |
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If he pays for it with his credit card then the warranty card must be written in his name or the warranty technically is not valid. Lots of recent threads on here about that.
If they have to sell to him they are doing you a favour by doing this. Blank cards or cards with a different name to the purchaser technically mean the warranty is not valid. It’s in the warranty terms and conditions, although largely ignored until recently. Don’t miss out on a fantastic reference over a name on a card.
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23 February 2018, 06:00 PM | #21 | |
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Quote:
The warranty is void? I am having a really hard time to believe that |
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23 February 2018, 06:04 PM | #22 |
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No. The name on the card must be the name of the original consumer. As long as that is the case the warranty is valid wnd follows the watch.
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23 February 2018, 11:41 PM | #23 | |
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Quote:
I’ve heard this before on the forums. How on earth does someone buy a gift then if the AD makes you put your name since you’re the original buyer? I recently bought a Rolex as a gift. My AD was fine putting the recipients name on the card. But if they’re not that means every gifted Rolex wouldn’t have a warranty. That’s bonkers Sent from my iPhone using Tapatalk
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24 February 2018, 12:21 AM | #24 | |
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Quote:
It only means that every gifted watch with a blank card or a different name to that of the person buying it may not have a warranty. What difference does it make if the person gifting the watch has their name on the card rather than the recipient? Its a gift - its not as if the person receiving the gift doesn't know who bought it.
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Past: 6239 (yes, I know...), 16610, 16600, 116515, 116613LN, 126600, 126711 CHNR Present: 16600, 116509, Cartier Santos Green. |
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24 February 2018, 12:28 AM | #25 | |
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Quote:
Yeah I meant every gifted Rolex with the recipients name on it. I suppose you’re right in the fact that the purchaser can register it in his name. But in my opinion it takes away from the gift. I would not feel right gifting a brand new watch that’s been registered in my name. And as the recipient I think it would be disappointing to see someone else’s name on the card. That’s one of the benefits of buying new. Now thinking down the road. 4 years after the gift of the recipient has a warranty claim they will need to prove its theirs if their name is not on it. So my guess is they would have to show an original receipt. Now that’s another thing the gift giver will have to pass along. It will show price and other info you normally don’t want to reveal with a gift. At the end of the day it’s just not a great scenario. Sent from my iPhone using Tapatalk
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23 February 2018, 06:58 PM | #26 |
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23 February 2018, 11:31 PM | #27 |
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That’s not what was said Mon. If the name on the card doesn’t match. The name of the person who originally purchased it new from the AD the current info is that the warranty won’t be valid. Sent from my iPhone using Tapatalk
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Past: 6239 (yes, I know...), 16610, 16600, 116515, 116613LN, 126600, 126711 CHNR Present: 16600, 116509, Cartier Santos Green. |
23 February 2018, 11:32 PM | #28 |
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23 February 2018, 06:05 PM | #29 |
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https://s9.postimg.org/td1who5qn/228...84_BD10_EF.png
Not according to my AD Just called him He was laughing |
23 February 2018, 06:07 PM | #30 | |
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Quote:
But don’t take it from me. Read your warrant booklet. Lots of threads on here about it.
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Past: 6239 (yes, I know...), 16610, 16600, 116515, 116613LN, 126600, 126711 CHNR Present: 16600, 116509, Cartier Santos Green. |
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