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AKH · 15 March 2018, 07:08 AM

Hi all,

New to the Rolex community so please bear with me...

Just bought a brand new BLNR from an AD a few days ago. Very happy to get my hands on one and AD let me know I was lucky. That being said, I've started to notice that my cyclops is slightly crooked. Am I seeing things? What do you think?

As it's hard to find a BLNR in Canada these days, the AD didn't have another one to swap for me, but they said I could send have them send it to RSC. This is my first Rolex with a cyclops, so I'm not sure if this is just the quality I should be expecting. What would you do?

Thanks!

Jerz616 · 15 March 2018, 07:30 AM

Its definitely crooked. If you can deal with it then keep it. If not, have them send it in. It would drive me nuts as I’m super ocd.

Rrpdc · 15 March 2018, 07:33 AM

Welcome to the forum. Hope this does not sour you on the Rolex brand. You will def enjoy future ones. I would definitely send it in for repair.

rudestew · 15 March 2018, 07:37 AM

How would this get past QC ?

904VT · 15 March 2018, 07:40 AM

Looks crooked to me as well. I'd send to RSC under warranty

Colin G · 15 March 2018, 07:57 AM

That would bother me and all I'd see was a crooked cyclops lens.

Now, if the watch was bought used at a good price I would not care but new, there is no way I'd accept that.

Odie-r · 15 March 2018, 07:58 AM

Makes me want to check mine! Beautiful watch anyway. Congrats.

1WatchDawg · 15 March 2018, 07:59 AM

Now that is CROOKED!!!!!!:

Skyrider01 · 15 March 2018, 08:00 AM

Definitely crooked and unacceptable. Have the AD send it in for repairs.

Boaters · 15 March 2018, 08:01 AM

Get it fixed and move on

JacksonStone · 15 March 2018, 08:03 AM

Welcome to the forum, and to the brand. I'm sorry this is your first experience. I agree with the others: that cyclops is crooked, it shouldn't be, and it makes sense to send it in for repair. I know it sucks to have be without your new watch, but you'll be happier for it in the long run.

antnyhng · 15 March 2018, 08:25 AM

Thanks for the responses, everyone. I haven’t even taken off the stickers yet :( but looks like I’m leaning towards sending it off to RSC.

Anyone Canadians have experience with the RSC in Toronto? Will kick myself if this leads to more problems like dust in the dial or <2.5x mag....with my luck, who knows!

Sent from my iPhone using Tapatalk

NorthernPike · 15 March 2018, 10:12 PM

Quote:

Originally Posted by antnyhng

Anyone Canadians have experience with the RSC in Toronto?

I have only heard good things about RSC Toronto; never read a bad report here.
I took my sub there for regulation close to the expiry of my 2 year warranty. Was quite happy with their service.

Might be quicker and easier for your AD to GET another for you.

Jim Smyth · 15 March 2018, 10:28 PM

I would try to rotate the crystal a little clockwise to see if that would straighten it out.

dmhines · 15 March 2018, 11:40 PM

Quote:

Originally Posted by Jim Smyth

I would try to rotate the crystal a little clockwise to see if that would straighten it out.

is the Crown on your Crystal exactly at 6 ??

antnyhng · 16 March 2018, 02:22 AM

Quote:

Originally Posted by dmhines

is the Crown on your Crystal exactly at 6 ??

Is there a way I could check without a loupe?

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antnyhng · 16 March 2018, 02:14 AM

Quote:

Originally Posted by NorthernPike

I have only heard good things about RSC Toronto; never read a bad report here.
I took my sub there for regulation close to the expiry of my 2 year warranty. Was quite happy with their service.

Might be quicker and easier for your AD to GET another for you.

The store manager who I purchased the watch from was away at a two day training session...presumably for new Basel releases ;) but I spoke to another employee at the AD yesterday and he kept saying he couldn’t see the defect, and even if he did, the watch is too hard to come by so he can’t swap one with me. I admit the crookedness is not as obvious in real life, but from his tone of voice, I don’t think he was really trying to help.

904VT · 16 March 2018, 03:11 AM

Quote:

Originally Posted by antnyhng

The store manager who I purchased the watch from was away at a two day training session...presumably for new Basel releases ;) but I spoke to another employee at the AD yesterday and he kept saying he couldn’t see the defect, and even if he did, the watch is too hard to come by so he can’t swap one with me. I admit the crookedness is not as obvious in real life, but from his tone of voice, I don’t think he was really trying to help.

You wouldn't want them to swap for a new BLNR, just to send to RSC under warranty for a repair/correction. Seems like an employee skirting taking ownership over over an issue/process. I'd just wait and speak with store manager when back.

JDS Real Estate · 16 March 2018, 04:35 PM

Quote:

Originally Posted by antnyhng

Thanks for the responses, everyone. I haven’t even taken off the stickers yet :( but looks like I’m leaning towards sending it off to RSC.

Anyone Canadians have experience with the RSC in Toronto? Will kick myself if this leads to more problems like dust in the dial or <2.5x mag....with my luck, who knows!

Sent from my iPhone using Tapatalk

There is a Rolex trained tech in North Qualicum Beach
I've taken my Rolex to him ever since I started collecting.
You could have it looked after in the time it would take to enjoy lunch

DoctorA · 15 March 2018, 08:59 AM

I would send it to rsc for a fix

RichM · 15 March 2018, 09:28 AM

Had the exact same issue with my BLRO. The Dallas RSC took care of it.

junamuan · 15 March 2018, 09:35 AM

Sorry for the benefit of someone with untrained eye, can anyone explain why its crooked? I have BLNR too and this got me a little bit concern.

Byrdguy · 15 March 2018, 09:40 AM

The Cyclops is just glued on. send it in and they will replace the crystal. It would bug me too.

RightYouAreKen · 15 March 2018, 10:06 AM

Quote:

Originally Posted by junamuan

Sorry for the benefit of someone with untrained eye, can anyone explain why its crooked? I have BLNR too and this got me a little bit concern.

The cyclops is not square with the date window. Notice how it looks tilted down to the left side.

junamuan · 16 March 2018, 03:51 AM

Quote:

Originally Posted by RightYouAreKen

The cyclops is not square with the date window. Notice how it looks tilted down to the left side.

Thank you. Now I can see that.

I spent considerable amount of time last night making sure my SubC and BLNR are okay. It sure they are. Whew

datejustrms · 15 March 2018, 09:40 AM

I would definitely get that taken care of. Someone at Rolex may have had a liquid lunch that day.

samson66 · 15 March 2018, 09:45 AM

I just don't get how something like that gets through Rolex quality control. Anyone with eyeballs can see that's not right, yet it managed to go right out the factory doors and right through some AD's watch case without being noticed. Amazing.

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Gold Crown · 16 March 2018, 04:23 AM

Quote:

Originally Posted by samson66

I just don't get how something like that gets through Rolex quality control. Anyone with eyeballs can see that's not right, yet it managed to go right out the factory doors and right through some AD's watch case without being noticed. Amazing.

Sent from my Samsung Galaxy S7 Edge using Tapatalk

I have noticed this happening more and more. Mis aligned bezels, markers and now this. Rolex better be more careful.

brandrea · 15 March 2018, 09:57 AM

RSC time

Ballzzz · 15 March 2018, 10:09 AM

Future collectible !

15 March 2018, 07:08 AM	#1
AKH "TRF" Member Join Date: Mar 2018 Location: Vancouver Posts: 21	Crooked cyclops? Hi all, New to the Rolex community so please bear with me... Just bought a brand new BLNR from an AD a few days ago. Very happy to get my hands on one and AD let me know I was lucky. That being said, I've started to notice that my cyclops is slightly crooked. Am I seeing things? What do you think? As it's hard to find a BLNR in Canada these days, the AD didn't have another one to swap for me, but they said I could send have them send it to RSC. This is my first Rolex with a cyclops, so I'm not sure if this is just the quality I should be expecting. What would you do? Thanks! Attached Images

15 March 2018, 07:33 AM	#3
Rrpdc 2024 Pledge Member Join Date: Apr 2013 Location: Dc Posts: 2,002	Welcome to the forum. Hope this does not sour you on the Rolex brand. You will def enjoy future ones. I would definitely send it in for repair. Last edited by Rrpdc; 15 March 2018 at 08:12 AM.. Reason: Typo

15 March 2018, 08:59 AM	#20
DoctorA "TRF" Member Join Date: Oct 2017 Location: USA Posts: 6,545	I would send it to rsc for a fix __________________ Wear the watch you like, not the one they tell you to wear!

15 March 2018, 09:28 AM	#21
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,770	Had the exact same issue with my BLRO. The Dallas RSC took care of it. __________________ "I love to work at nothing all day" TRF #139960

15 March 2018, 10:09 AM	#30
Ballzzz 2024 SubLV41 Pledge Member Join Date: Dec 2017 Location: NY Posts: 2,515	Future collectible ! __________________ Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius and a lot of courage to move in the opposite direction. - Albert Einstein

15 March 2018, 07:30 AM	#2
Jerz616 "TRF" Member Join Date: Feb 2018 Real Name: Ryan Location: Delaware Watch: 216570, 116710LN Posts: 185	Its definitely crooked. If you can deal with it then keep it. If not, have them send it in. It would drive me nuts as I’m super ocd.

15 March 2018, 07:37 AM	#4
rudestew "TRF" Member Join Date: Jun 2015 Location: UK Bristol Watch: DSSD SD43 Mk1 50TH Posts: 1,247	How would this get past QC ?

15 March 2018, 07:40 AM	#5
904VT "TRF" Member Join Date: Jun 2016 Location: USA Watch: All Rolex Posts: 7,024	Looks crooked to me as well. I'd send to RSC under warranty

15 March 2018, 07:57 AM	#6
Colin G "TRF" Member Join Date: Feb 2018 Location: Canada Watch: 216570, 214270 Posts: 683	That would bother me and all I'd see was a crooked cyclops lens. Now, if the watch was bought used at a good price I would not care but new, there is no way I'd accept that.

15 March 2018, 07:58 AM	#7
Odie-r "TRF" Member Join Date: Feb 2018 Location: London Posts: 4,452	Makes me want to check mine! Beautiful watch anyway. Congrats.

15 March 2018, 07:59 AM	#8
1WatchDawg "TRF" Member Join Date: Nov 2014 Real Name: Frank Location: GEORGIA Watch: 16610T Sub Date Posts: 413	Now that is CROOKED!!!!!!:

15 March 2018, 08:00 AM	#9
Skyrider01 "TRF" Member Join Date: Oct 2014 Location: Florida/Canada Posts: 1,312	Definitely crooked and unacceptable. Have the AD send it in for repairs.

15 March 2018, 08:01 AM	#10
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,653	Get it fixed and move on

15 March 2018, 08:03 AM	#11
JacksonStone Banned Join Date: Jul 2011 Location: Oregon Posts: 5,150	Welcome to the forum, and to the brand. I'm sorry this is your first experience. I agree with the others: that cyclops is crooked, it shouldn't be, and it makes sense to send it in for repair. I know it sucks to have be without your new watch, but you'll be happier for it in the long run.

15 March 2018, 08:25 AM	#12
antnyhng "TRF" Member Join Date: Jun 2017 Location: vancouver Posts: 8	Thanks for the responses, everyone. I haven’t even taken off the stickers yet :( but looks like I’m leaning towards sending it off to RSC. Anyone Canadians have experience with the RSC in Toronto? Will kick myself if this leads to more problems like dust in the dial or <2.5x mag....with my luck, who knows! Sent from my iPhone using Tapatalk

15 March 2018, 10:28 PM	#14
Jim Smyth Banned Join Date: Nov 2013 Real Name: Jim Smyth Location: Florida Watch: DD Posts: 1,842	I would try to rotate the crystal a little clockwise to see if that would straighten it out.

15 March 2018, 09:35 AM	#22
junamuan "TRF" Member Join Date: Aug 2016 Real Name: Jun Location: Vancouver, BC Watch: BLNR Posts: 672	Sorry for the benefit of someone with untrained eye, can anyone explain why its crooked? I have BLNR too and this got me a little bit concern.

15 March 2018, 09:40 AM	#23
Byrdguy "TRF" Member Join Date: Sep 2011 Location: Florida Panhandle Watch: Sub C LV, Posts: 490	The Cyclops is just glued on. send it in and they will replace the crystal. It would bug me too.

15 March 2018, 09:40 AM	#26
datejustrms "TRF" Member Join Date: Jan 2012 Location: USA Watch: Rolex Posts: 2,799	I would definitely get that taken care of. Someone at Rolex may have had a liquid lunch that day.

15 March 2018, 09:45 AM	#27
samson66 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2013 Real Name: Mike Location: Downy Ocean Hon Watch: my money leaving! Posts: 13,792	I just don't get how something like that gets through Rolex quality control. Anyone with eyeballs can see that's not right, yet it managed to go right out the factory doors and right through some AD's watch case without being noticed. Amazing. Sent from my Samsung Galaxy S7 Edge using Tapatalk

15 March 2018, 09:57 AM	#29
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 78,097	RSC time

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