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thsiao · 30 August 2018, 09:49 PM

Wanted to adjust the time/date on my Diver and the crown stem fell came off. Haven’t worn it in a while and was surprised and shocked when this happened... first time it happens to me in over 11 years of watch collecting. Good news is I contacted APSC and it’s going in next week.

soran · 30 August 2018, 10:09 PM

Not the first time I see this happen...

yachty 1 · 30 August 2018, 10:41 PM

This happened to me before also with a different brand

Tomas Eriksson · 30 August 2018, 11:13 PM

It will be a simple fix for the APSC

GB-man · 30 August 2018, 11:14 PM

Good news is AP Clearwater is best in the business for turnaround and customer service. You’ll have it back in a month I bet.

RolexZen · 30 August 2018, 11:39 PM

OP, you might want to read recent thread on WUS titled something like AP15202 crown came off by TedPhatana. Clearwater handled it, but the watch came back with new scratches. Hopefully, an isolated incident, but AP took responsibility and is taking care of it. You should probably take precautions.

ncsub · 31 August 2018, 04:14 AM

Quote:

Originally Posted by RolexZen

OP, you might want to read recent thread on WUS titled something like AP15202 crown came off by TedPhatana. Clearwater handled it, but the watch came back with new scratches. Hopefully, an isolated incident, but AP took responsibility and is taking care of it. You should probably take precautions.

I also saw that thread on WUS. APSC gave him a winding device to use when setting his watch. I never knew that existed until I saw that guy post pictures of it.

szabo_martin · 30 August 2018, 11:44 PM

Yeah apparently its common on the Royal Oaks... still wouldn't keep me from buying one though :)

benlee · 31 August 2018, 12:02 AM

it's a quick fix. Bring it to APSC and they shld get it done for you in no time.

AK797 · 31 August 2018, 12:03 AM

Never happened to me so far, touch wood.

Marcus SE · 31 August 2018, 12:27 AM

I had the same problem with my 15400, and now my Safari has a problem with date change.
I will not state that this is a trend, but it does seem that AP has issues with the robustness of its crown.

RolexZen · 31 August 2018, 04:43 AM

Quote:

Originally Posted by Marcus SE

I had the same problem with my 15400, and now my Safari has a problem with date change.
I will not state that this is a trend, but it does seem that AP has issues with the robustness of its crown.

It's not exactly the crown that lacks robustness. If you've ever intentionally removed a crown from a movement, there's a release point that has to be pressed, disengaging the crown stem from the movement. For the crown to come out unexpectedly, the stem is slipping out of engagement too easily.

It seems to be a long-known issue with AP watches. It didn't dissuade me from buying my Jumbo, but it has made me extremely careful when setting the time. And I've never had to be particularly careful about pulling out the crown in any previous watch.

Skanse · 31 August 2018, 02:28 AM

Watch this vid:

https://www.youtube.com/watch?v=pWYgxPA3Sdw&t=0s

RolexZen · 31 August 2018, 04:53 AM

Quote:

Originally Posted by Skanse

Watch this vid:

https://www.youtube.com/watch?v=pWYgxPA3Sdw&t=0s

I almost turned this off when I saw him wearing sunglasses inside, lol, but it's actually pretty good information!

Burlington · 31 August 2018, 03:10 AM

That’s a nuisance - would be interested to know how long it takes to fix at APSC.

Bruins7 · 31 August 2018, 05:22 AM

I've heard AP's crown's are more delicate than perhaps a rolex. Due to how they engineered the watches. I believe AP uses a screw to hold the crown in place as rolex uses a spring (which makes it more robust when pulling it out to different positions). Just don't try and put it back into the watch as it will ruin the movement! It should be a no problem fix :)!

RolexZen · 31 August 2018, 05:31 AM

Quote:

Originally Posted by Bruins7

I've heard AP's crown's are more delicate than perhaps a rolex. Due to how they engineered the watches. I believe AP uses a screw to hold the crown in place as rolex uses a spring (which makes it more robust when pulling it out to different positions). Just don't try and put it back into the watch as it will ruin the movement! It should be a no problem fix :)!

I’m picturing you saying all this wearing sunglasses

on inside.

Bruins7 · 31 August 2018, 05:38 AM

Quote:

Originally Posted by RolexZen

I’m picturing you saying all this wearing sunglasses

on inside.

Lol why do you say that? I was just trying to help

Burlington · 31 August 2018, 05:40 AM

Quote:

Originally Posted by Bruins7

Lol why do you say that? I was just trying to help

Watch the video if you haven’t already :)

Bruins7 · 31 August 2018, 05:50 AM

Quote:

Originally Posted by Burlington

Watch the video if you haven’t already :)

Ahh now I get it. I didn't realize a link was given on the issue. Thanks at least you have the decency to point it out rather than give me a hard time :). Just trying to help in the end.

GB-man · 31 August 2018, 09:36 AM

I was waiting for him to say this watch is a heavy hitter!

mickyd329 · 31 August 2018, 03:58 PM

Happened on my ROO 44 CE. Sent it APSC and had it back in less than a month.

Plastique999 · 31 August 2018, 04:33 PM

Yup me too

Sent from my Zeitwerk

thsiao · 31 August 2018, 04:37 PM

I’m not so much worried about them fixing this particular issue, I’m more worried about them scratching my watch while they have it. That YouTube video was great and now I’m worried that I might have tried pushing the stem back in too many times... hopefully I didn’t damage anything.

GB-man · 1 September 2018, 01:05 AM

Quote:

Originally Posted by thsiao

I’m not so much worried about them fixing this particular issue, I’m more worried about them scratching my watch while they have it. That YouTube video was great and now I’m worried that I might have tried pushing the stem back in too many times... hopefully I didn’t damage anything.

I have sent two watches to clearwater and never had one returned with scratches of any kind. One was a mint jumbo. I would not lose sleep over that.

LAFLARE · 1 September 2018, 02:39 AM

Quote:

Originally Posted by GB-man

I have sent two watches to clearwater and never had one returned with scratches of any kind. One was a mint jumbo. I would not lose sleep over that.

I have sent an AP to Clearwater as well. As far as their holding time goes, they get the watch back fairly quickly. However, it has came back with once a scratch and second time a ding. Very disappointed with the returned condition especially the second time around. Inexcusable and intolerable for not returning a watch back in the same condition.

GB-man · 1 September 2018, 06:52 AM

Quote:

Originally Posted by LAFLARE

I have sent an AP to Clearwater as well. As far as their holding time goes, they get the watch back fairly quickly. However, it has came back with once a scratch and second time a ding. Very disappointed with the returned condition especially the second time around. Inexcusable and intolerable for not returning a watch back in the same condition.

That sucks. I haven’t had that experience but did happen to my wife with Rolex.

UK AP · 1 September 2018, 07:39 AM

I’ve had the same problem, came right out of my 44 rose ceramic, also had the problem of the date wheel not engaging, took it to AP in London both times, always great service, but still a pain and not something you would expect from AP.

mickyd329 · 1 September 2018, 04:08 PM

Quote:

Originally Posted by thsiao

I’m not so much worried about them fixing this particular issue, I’m more worried about them scratching my watch while they have it. That YouTube video was great and now I’m worried that I might have tried pushing the stem back in too many times... hopefully I didn’t damage anything.

I did the same thing and tried to push it back in several times. No damage to the movement.

thsiao · 1 September 2018, 12:59 PM

It’s a reminder to everyone to take many photos of the condition of your watch before sending it in and attach a letter to the watch stating the condition of the watch and expectation that it should be returned in the condition. Gonna mail it next week, wish me luck guys.

30 August 2018, 09:49 PM	#1
thsiao "TRF" Member Join Date: Jan 2011 Location: SoCal Posts: 1,248	Crown stem came off AP Diver Wanted to adjust the time/date on my Diver and the crown stem fell came off. Haven’t worn it in a while and was surprised and shocked when this happened... first time it happens to me in over 11 years of watch collecting. Good news is I contacted APSC and it’s going in next week. __________________ Instagram @lifeofawis www.lifeofawis.com

30 August 2018, 11:13 PM	#4
Tomas Eriksson "TRF" Member Join Date: Apr 2015 Location: Stockholm Watch: 15707CE Posts: 2,027	It will be a simple fix for the APSC __________________ State of the union: 5066A,15400ST,15707CE,116610LN,26470OR and a few other…

30 August 2018, 11:14 PM	#5
GB-man 2024 SubLV41 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 37,355	Good news is AP Clearwater is best in the business for turnaround and customer service. You’ll have it back in a month I bet. __________________

31 August 2018, 12:02 AM	#9
benlee "TRF" Member Join Date: Dec 2012 Real Name: Ben Location: SIN & JKT Watch: Rolex, AP, PP Posts: 9,874	it's a quick fix. Bring it to APSC and they shld get it done for you in no time. __________________ Follow me on Instagram : benlee789

31 August 2018, 02:28 AM	#13
Skanse "TRF" Member Join Date: Dec 2016 Location: Belgium Posts: 257	Watch this vid: https://www.youtube.com/watch?v=pWYgxPA3Sdw&t=0s __________________ AP 15300ST - Rolex Daytona 116500LN - Tudor BB58 - IWC Portugieser chrono IW3714 - Breitling Colt 44

30 August 2018, 10:09 PM	#2
soran "TRF" Member Join Date: May 2014 Location: wait list Watch: Daytona Posts: 551	Not the first time I see this happen...

30 August 2018, 10:41 PM	#3
yachty 1 "TRF" Member Join Date: Jan 2011 Location: ny Watch: yacht master Posts: 948	This happened to me before also with a different brand

30 August 2018, 11:39 PM	#6
RolexZen "TRF" Member Join Date: Apr 2016 Location: Atlanta Watch: No Rolex Posts: 722	OP, you might want to read recent thread on WUS titled something like AP15202 crown came off by TedPhatana. Clearwater handled it, but the watch came back with new scratches. Hopefully, an isolated incident, but AP took responsibility and is taking care of it. You should probably take precautions.

30 August 2018, 11:44 PM	#8
szabo_martin "TRF" Member Join Date: Aug 2018 Location: Canada Watch: 5711,Sub,DS,YM42 Posts: 814	Yeah apparently its common on the Royal Oaks... still wouldn't keep me from buying one though :)

31 August 2018, 12:03 AM	#10
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	Never happened to me so far, touch wood.

31 August 2018, 12:27 AM	#11
Marcus SE "TRF" Member Join Date: Jan 2017 Location: Sweden Posts: 82	I had the same problem with my 15400, and now my Safari has a problem with date change. I will not state that this is a trend, but it does seem that AP has issues with the robustness of its crown.

31 August 2018, 03:10 AM	#15
Burlington "TRF" Member Join Date: Nov 2017 Location: Europe Posts: 5,643	That’s a nuisance - would be interested to know how long it takes to fix at APSC. __________________ “My tastes are simple; I am easily satisfied with the best.” ― Winston S. Churchill

31 August 2018, 05:22 AM	#16
Bruins7 "TRF" Member Join Date: Jun 2012 Location: LA Watch: Rolex(4),15400 Posts: 1,105	I've heard AP's crown's are more delicate than perhaps a rolex. Due to how they engineered the watches. I believe AP uses a screw to hold the crown in place as rolex uses a spring (which makes it more robust when pulling it out to different positions). Just don't try and put it back into the watch as it will ruin the movement! It should be a no problem fix :)!

31 August 2018, 09:36 AM	#21
GB-man 2024 SubLV41 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 37,355	I was waiting for him to say this watch is a heavy hitter! __________________

31 August 2018, 03:58 PM	#22
mickyd329 "TRF" Member Join Date: Sep 2015 Real Name: Mike Location: Socal Watch: AP/PP/Rolex Posts: 2,052	Happened on my ROO 44 CE. Sent it APSC and had it back in less than a month. __________________ PP 5205G-013/ PP 5212A / AP 15416CE /26574 st QP/ AP 50th 16202st /AP 15500st Black / AP 26405CE / AP 77350CE / AP 15551st / AP 67540sk / Rolex 116500 Panda / Rolex 126710 BLRO / Rolex 126610LV Green / Rolex 16570 Black/ Rolex 116300 Blue / Rolex 126710 BLNR / Rolex 126710 GRNR

31 August 2018, 04:33 PM	#23
Plastique999 "TRF" Member Join Date: Jun 2014 Location: CA Watch: VC Toledo 1952 Posts: 1,063	Yup me too Sent from my Zeitwerk

31 August 2018, 04:37 PM	#24
thsiao "TRF" Member Join Date: Jan 2011 Location: SoCal Posts: 1,248	I’m not so much worried about them fixing this particular issue, I’m more worried about them scratching my watch while they have it. That YouTube video was great and now I’m worried that I might have tried pushing the stem back in too many times... hopefully I didn’t damage anything. __________________ Instagram @lifeofawis www.lifeofawis.com

1 September 2018, 07:39 AM	#28
UK AP "TRF" Member Join Date: May 2017 Location: London Watch: Patek Posts: 45	I’ve had the same problem, came right out of my 44 rose ceramic, also had the problem of the date wheel not engaging, took it to AP in London both times, always great service, but still a pain and not something you would expect from AP.

1 September 2018, 12:59 PM	#30
thsiao "TRF" Member Join Date: Jan 2011 Location: SoCal Posts: 1,248	It’s a reminder to everyone to take many photos of the condition of your watch before sending it in and attach a letter to the watch stating the condition of the watch and expectation that it should be returned in the condition. Gonna mail it next week, wish me luck guys. __________________ Instagram @lifeofawis www.lifeofawis.com

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