ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

domo69 · 9 April 2019, 05:17 AM

Hi All,

Just got back my Blue theme Series H from APSC a few days ago, and notice the 6 o'clock sub-dial hand is misaligned. Should i have send by or am I being too picky?
After all it did cost me 1,500 Plus tax to have it serviced.
Thx all in advance.

srvrf · 9 April 2019, 07:04 AM

I sent my ROC back for a similar problem in the past right after service. It sucks to send it back and be without it a couple more weeks but they’ll fix it. I’m not sure how that gets by whatever final inspection they do.

Even the one at 9:00 looks a bit off to me at this angle.

Sent from my iPhone using Tapatalk

Kilometerman · 9 April 2019, 07:27 AM

I don’t think that’s too picky at all. What a pain to have to send it back in though.

AK797 · 9 April 2019, 08:08 AM

9 is tolerable the 6 is certainly not.

hdfb910 · 9 April 2019, 08:10 AM

Send her back...sucks...but it’s going to keep bugging you since you’ve noticed it. Your eye will go straight to it every time.
They will get it back quick I’m sure.

Sent from my iPhone using Tapatalk

Burlington · 9 April 2019, 08:27 AM

Back to be fixed - am sure they will turn it round ASAP for you

bobernet · 9 April 2019, 08:41 AM

I’ve been annoyed by lesser things. Sorry you have to send it off again. :-(

Soly20 · 9 April 2019, 08:48 AM

6 O'clock dial has got to be fixed. it's pretty annoying tbh.

calatravato · 9 April 2019, 09:01 AM

Not picky at all. For a company that prides itself on impeccable finishing, I would imagine AP wouldn’t want something like this out there.

CMK_599 · 9 April 2019, 09:51 AM

I'd definitely send it back, that dial would annoy me to no end.

domo69 · 9 April 2019, 11:07 AM

Thanks Everyone for your feedback. I did contact APSC about the sub-dial and the CS person verify the issue from the pictures taken of the watch before it was send back from service. The CS person kept saying at least 3-time "its only 1mm off" and if I really want to, then they would gladly fix the problem.

srvrf · 9 April 2019, 11:41 AM

Quote:

Originally Posted by domo69

Thanks Everyone for your feedback. I did contact APSC about the sub-dial and the CS person verify the issue from the pictures taken of the watch before it was send back from service. The CS person kept saying at least 3-time "its only 1mm off" and if I really want to, then they would gladly fix the problem.

Wow that’s total bullshit. I fault the person who’s job it was to put the hands on as intended. But even worse was that quality control when the job was done for hink that was acceptable. I mean the put new hands on the sundials and then they’re supposed to check alignment and test the chronograph function. If it lines up, then put it in the case. If not, either readjust the hand or get new ones.

Sent from my iPhone using Tapatalk

CMK_599 · 9 April 2019, 12:22 PM

Quote:

Originally Posted by domo69

Thanks Everyone for your feedback. I did contact APSC about the sub-dial and the CS person verify the issue from the pictures taken of the watch before it was send back from service. The CS person kept saying at least 3-time "its only 1mm off" and if I really want to, then they would gladly fix the problem.

For shame on them, It should have came back flawless. And then to tell you repeatedly its only 1mm off several times... It's not like you had to look at it under a loop for 10 minutes to see it was off. It was plain as day.

Manually_Wound · 9 April 2019, 11:33 AM

Certainly not picky - sucks you have to send it back after dropping 1.5k. Hopefully APSC covers this trip.

Sulituan · 9 April 2019, 12:44 PM

Oh for sure, send it back!

JCC296 · 9 April 2019, 04:30 PM

I'd send it back, not acceptable. You are not being picky.

watchprenuer · 9 April 2019, 05:37 PM

send it back!

Andad · 9 April 2019, 05:45 PM

That would always annoy me.

I’d have it fixed.

gummy · 9 April 2019, 10:35 PM

They will fix that...Actually surprised they let it leave that way.

RUpanerai · 9 April 2019, 10:56 PM

Def should be sent back. That is unacceptable.

Vicc · 10 April 2019, 09:30 PM

Quote:

Originally Posted by domo69

Hi All,

Just got back my Blue theme Series H from APSC a few days ago, and notice the 6 o'clock sub-dial hand is misaligned. Should i have send by or am I being too picky?
After all it did cost me 1,500 Plus tax to have it serviced.
Thx all in advance.

You're not being picky. That watch should not have passed QC and wasn't supposed to be shipped out like that.

bimmer101 · 10 April 2019, 10:35 PM

I don’t understand how such brand can let this pass the quality check.

V25V · 10 April 2019, 10:52 PM

Definitely send it back. That's ridiculous. Been seeing more and more of these types of posts. As someone who has constantly supported and defended AP and APSC, this is becoming harder and harder to do. This is unacceptable.

Sent from my iPhone using Tapatalk Pro

bluebeamer · 11 April 2019, 12:05 AM

not picky at all

blacke90 · 11 April 2019, 11:52 AM

Not worth it to spend money on something that bothers you. Send it back as it’s really off the 6 subdial.

syahriltaher · 12 April 2019, 07:11 PM

Quote:

Originally Posted by domo69

Hi All,

Just got back my Blue theme Series H from APSC a few days ago, and notice the 6 o'clock sub-dial hand is misaligned. Should i have send by or am I being too picky?
After all it did cost me 1,500 Plus tax to have it serviced.
Thx all in advance.

I'd send it back.....its USD 1.5k....not a small amount of money

Rogdogg · 12 April 2019, 07:16 PM

I think my head would explode after a certain amount of time looking at that.
Not worth me dying when I can send it back to get fixed.
It should never have left the service centre like that.

mr_gray · 12 April 2019, 07:19 PM

maybe i'm having a bad day or something but i would have been steamed at them implying you should tolerate it because it is only 1 mm off. frankly it's belittling and if that's not important on a luxury precision sports watch what is?

it is outrageous (and weirdly i actually mean that) that upon seeing a photo the tech didn't say "I'm so sorry, that is unacceptable". That would have validated your concern and highlighted that the person you were talking to had standards which would in turn reassure you the valued customer.

i mean i know i'm being a bit over the top maybe but rationality went out the window when they started asking boat money for these things so it's not like we started it!

P2725TMB · 12 April 2019, 10:08 PM

Which APSC was this? Its clearly not acceptable to be returned like that, but what I find even more unacceptable is the operative's apparent attitude towards it. I'm shocked that an official APSC would make such a comment and would complain strongly to a higher authority.

domo69 · 13 April 2019, 01:15 AM

Quote:

Originally Posted by P2725TMB

Which APSC was this? Its clearly not acceptable to be returned like that, but what I find even more unacceptable is the operative's apparent attitude towards it. I'm shocked that an official APSC would make such a comment and would complain strongly to a higher authority.

The watch was serviced at Clearwater Florida and I to was shocked at what I was hearing from a AP customer services person but maybe She cannot relate because she doesn't own a AP watch? All I know is, this is annoying!!

9 April 2019, 05:17 AM	#1
domo69 Banned Join Date: Feb 2019 Location: Home Watch: ROO Coke Speedy Posts: 70	Am I being too picky? Hi All, Just got back my Blue theme Series H from APSC a few days ago, and notice the 6 o'clock sub-dial hand is misaligned. Should i have send by or am I being too picky? After all it did cost me 1,500 Plus tax to have it serviced. Thx all in advance. Attached Images

9 April 2019, 08:10 AM	#5
hdfb910 "TRF" Member Join Date: Sep 2014 Real Name: Pete Location: Texas Posts: 571	Send her back...sucks...but it’s going to keep bugging you since you’ve noticed it. Your eye will go straight to it every time. They will get it back quick I’m sure. Sent from my iPhone using Tapatalk __________________ Patek Philippe 5711/1A-010, Patek Philippe 5170G, Patek Philippe 5227R, Audemar Piguet 15400or, Audemar Piguet 15707ce, Audemar Piguet 26331IP, Audemar 15500 Blue dial, Rolex Pepsi 16710, Rolex Sub 116619LB (Smurf) F.P Journe Platinum Chronometre Souverain, Old School Breitling SuperOcean A17360, Jaeger LeCoultre Geophysic Tru Seconds Instagram: @donpedro_007

9 April 2019, 08:27 AM	#6
Burlington "TRF" Member Join Date: Nov 2017 Location: Europe Posts: 5,643	Back to be fixed - am sure they will turn it round ASAP for you __________________ “My tastes are simple; I am easily satisfied with the best.” ― Winston S. Churchill

9 April 2019, 09:01 AM	#9
calatravato "TRF" Member Join Date: Feb 2018 Real Name: Tony Location: New York Watch: PP 5711/1a-011 Posts: 478	Not picky at all. For a company that prides itself on impeccable finishing, I would imagine AP wouldn’t want something like this out there. __________________ Instagram: @thewatchdawg

9 April 2019, 05:45 PM	#18
Andad 2024 SubLV41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 37,533	That would always annoy me. I’d have it fixed. __________________ E

9 April 2019, 07:04 AM	#2
srvrf 2024 Pledge Member Join Date: Dec 2013 Real Name: Steve Location: Indiana Watch: PP/AP/VC Posts: 2,158	I sent my ROC back for a similar problem in the past right after service. It sucks to send it back and be without it a couple more weeks but they’ll fix it. I’m not sure how that gets by whatever final inspection they do. Even the one at 9:00 looks a bit off to me at this angle. Sent from my iPhone using Tapatalk

9 April 2019, 07:27 AM	#3
Kilometerman "TRF" Member Join Date: Jan 2018 Location: Land of the free Posts: 121	I don’t think that’s too picky at all. What a pain to have to send it back in though.

9 April 2019, 08:08 AM	#4
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,369	9 is tolerable the 6 is certainly not.

9 April 2019, 08:41 AM	#7
bobernet "TRF" Member Join Date: Dec 2009 Real Name: Bob Location: Mountains Watch: ALS, AP, PP, Rolex Posts: 2,988	I’ve been annoyed by lesser things. Sorry you have to send it off again. :-(

9 April 2019, 08:48 AM	#8
Soly20 2024 Pledge Member Join Date: May 2012 Real Name: Soly Location: UK/US Watch: Rolex, AP, PP Posts: 3,089	6 O'clock dial has got to be fixed. it's pretty annoying tbh.

9 April 2019, 09:51 AM	#10
CMK_599 "TRF" Member Join Date: Dec 2016 Real Name: Christian Location: Litchfield Park Posts: 7	I'd definitely send it back, that dial would annoy me to no end.

9 April 2019, 11:07 AM	#11
domo69 Banned Join Date: Feb 2019 Location: Home Watch: ROO Coke Speedy Posts: 70	Thanks Everyone for your feedback. I did contact APSC about the sub-dial and the CS person verify the issue from the pictures taken of the watch before it was send back from service. The CS person kept saying at least 3-time "its only 1mm off" and if I really want to, then they would gladly fix the problem.

9 April 2019, 11:33 AM	#14
Manually_Wound Banned Join Date: Apr 2019 Location: Philadelphia Posts: 16	Certainly not picky - sucks you have to send it back after dropping 1.5k. Hopefully APSC covers this trip.

9 April 2019, 12:44 PM	#15
Sulituan "TRF" Member Join Date: Aug 2017 Location: Clould 9 Posts: 122	Oh for sure, send it back!

9 April 2019, 04:30 PM	#16
JCC296 2024 Pledge Member Join Date: Jul 2017 Location: California Posts: 883	I'd send it back, not acceptable. You are not being picky.

9 April 2019, 05:37 PM	#17
watchprenuer "TRF" Member Join Date: Apr 2019 Location: united states Posts: 92	send it back!

9 April 2019, 10:35 PM	#19
gummy 2024 SubLV41 Pledge Member Join Date: Apr 2012 Real Name: Thomas Location: Midwest USA Watch: AP PP Rolex Posts: 3,348	They will fix that...Actually surprised they let it leave that way.

9 April 2019, 10:56 PM	#20
RUpanerai "TRF" Member Join Date: Jun 2010 Real Name: Brian Location: NJ Watch: Pam Patek Rolex AP Posts: 794	Def should be sent back. That is unacceptable.

10 April 2019, 10:35 PM	#22
bimmer101 "TRF" Member Join Date: Aug 2017 Location: Dubai Posts: 36	I don’t understand how such brand can let this pass the quality check.

10 April 2019, 10:52 PM	#23
V25V 2024 Pledge Member Join Date: Feb 2017 Location: USA Posts: 4,406	Definitely send it back. That's ridiculous. Been seeing more and more of these types of posts. As someone who has constantly supported and defended AP and APSC, this is becoming harder and harder to do. This is unacceptable. Sent from my iPhone using Tapatalk Pro

11 April 2019, 12:05 AM	#24
bluebeamer "TRF" Member Join Date: May 2014 Location: Asia Posts: 409	not picky at all

11 April 2019, 11:52 AM	#25
blacke90 "TRF" Member Join Date: Dec 2016 Location: USA Watch: AP\|\|Panerai\|\|Rolex Posts: 759	Not worth it to spend money on something that bothers you. Send it back as it’s really off the 6 subdial.

12 April 2019, 07:16 PM	#27
Rogdogg 2024 SubLV41 Pledge Member Join Date: Nov 2012 Location: Bangkok Posts: 6,124	I think my head would explode after a certain amount of time looking at that. Not worth me dying when I can send it back to get fixed. It should never have left the service centre like that. __________________ Nil Satis Nisi Optimum

12 April 2019, 07:19 PM	#28
mr_gray "TRF" Member Join Date: Mar 2012 Real Name: steve Location: sydney Watch: SMURF Posts: 653	maybe i'm having a bad day or something but i would have been steamed at them implying you should tolerate it because it is only 1 mm off. frankly it's belittling and if that's not important on a luxury precision sports watch what is? it is outrageous (and weirdly i actually mean that) that upon seeing a photo the tech didn't say "I'm so sorry, that is unacceptable". That would have validated your concern and highlighted that the person you were talking to had standards which would in turn reassure you the valued customer. i mean i know i'm being a bit over the top maybe but rationality went out the window when they started asking boat money for these things so it's not like we started it!

12 April 2019, 10:08 PM	#29
P2725TMB 2024 Pledge Member Join Date: Nov 2011 Location: UK Watch: AP, Rolex, Omega Posts: 1,369	Which APSC was this? Its clearly not acceptable to be returned like that, but what I find even more unacceptable is the operative's apparent attitude towards it. I'm shocked that an official APSC would make such a comment and would complain strongly to a higher authority.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)