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Old 1 June 2019, 12:22 AM   #1
ratty
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Daytona pusher fallen off again!

For the second time one of the pushers on a Daytona has come off!

This time it happened as I was using the stop watch to time something so the pusher came off in my hand, the previous time I lost the pusher!

Both of these happened on WG watches but I assume that the mechanicals are exactly the same as on a SS model.

Rolex UK say it might have screwed off, or something may have broken, it's in to find out now.

Has anyone else had a pusher fall off?
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Old 1 June 2019, 12:34 AM   #2
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Never had this happen before. Hope it gets sorted out timely.
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Old 1 June 2019, 12:35 AM   #3
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Can the pushers even be screwed off? Seems like a very strange issue to have happen to you twice.
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Old 1 June 2019, 03:33 AM   #4
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Can the pushers even be screwed off? Seems like a very strange issue to have happen to you twice.
I don't think so. Mine certainty can't -- once it's fully unscrewed you can't turn it any further that direction.

My guess is something has been damaged/broken inside the pushers resulting in it being able to completely come off.
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Old 1 June 2019, 04:25 AM   #5
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Can the pushers even be screwed off? Seems like a very strange issue to have happen to you twice.
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Originally Posted by Carry The Interest View Post
I don't think so. Mine certainty can't -- once it's fully unscrewed you can't turn it any further that direction.

My guess is something has been damaged/broken inside the pushers resulting in it being able to completely come off.
Yes they can, the pusher cap is threaded on to a screw internally. This piece both secured the cap, and actuates the start/stop and reset function.

It is possible this internal screw has come undone. Equally possible it has snapped.
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Old 1 June 2019, 05:21 AM   #6
ratty
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Yes they can, the pusher cap is threaded on to a screw internally. This piece both secured the cap, and actuates the start/stop and reset function.

It is possible this internal screw has come undone. Equally possible it has snapped.
The watch is now with Rolex to assess what has happened. Because I didn’t loose the pusher itself I’m told that if something has simple unscrewed the pusher can be refitted quite easily, if something has snapped it could be more involved / expensive!

Whatever is required, the watch will have to be serviced to maintain the water resistance but the watch is due a service anyway as it’s about 9 years old. No doubt I’ll get their report as to what’s happened shortly.

I’m a bit surprised that this has happened twice to me, both on WG watches, but they do get worn and used. This time it happened just after finishing some walks in the Lake District.
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Old 1 June 2019, 01:36 AM   #7
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Dang

I wonder if this will cause the cost of the Daytona to drop immensely

Good luck with this, it is odd that it has happened to you twice!
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Old 1 June 2019, 01:43 AM   #8
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Never had this happen before. Hope it gets sorted out timely.
Never heard of this before. Had a crown come off however.

Anxious to hear the resolution!!!

Are you sure you're not an Omega plant?
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Old 1 June 2019, 01:44 AM   #9
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Yes, let us know.
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Old 1 June 2019, 02:59 AM   #10
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Originally Posted by ratty View Post
For the second time one of the pushers on a Daytona has come off!

This time it happened as I was using the stop watch to time something so the pusher came off in my hand, the previous time I lost the pusher!

Both of these happened on WG watches but I assume that the mechanicals are exactly the same as on a SS model.

Rolex UK say it might have screwed off, or something may have broken, it's in to find out now.

Has anyone else had a pusher fall off?

Sorry to hear that. I actually use my Daytona chrono to time things often as part of my job and never had this issue. Not on my old zenith version or in my current one. They will get you squared away.
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Old 1 June 2019, 03:08 AM   #11
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nope never
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Old 1 June 2019, 03:59 AM   #12
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Same pusher on same watch? The screw is attached the the pusher so it sounds like the entire assembly came out. Hope you get it sorted out for good. Never heard of this.
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Old 1 June 2019, 04:04 AM   #13
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I have had numerous Daytonas since 2006, and never had this issue. I hope RSC can sort it out for you, in the meantime can you post some photos? Maybe we can see what the issue is.
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Old 1 June 2019, 04:28 AM   #14
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It's happened to me before



when taken to RSC, they required I get an overhaul and a new pusher insert.
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Old 1 June 2019, 05:11 AM   #15
ratty
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It's happened to me before



when taken to RSC, they required I get an overhaul and a new pusher insert.

Looking at this photo, the pusher ‘caps’ appear to sit on splines. In the photo, the whole mechanism has come out, with mine the splined pieces are still in place in the case and the pusher ‘cap’ and locking ring have come off the splines.

Rolex tell me that on some of the watches a form of thread lock was used, but in others it wasn’t and this can then happen.
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Old 1 June 2019, 04:31 AM   #16
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I have had this One since 1997, never had this happen

https://www.rolexforums.com/showthread.php?t=678268
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Old 1 June 2019, 06:54 AM   #17
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Good deal. Let us know what they say afterwards.


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Old 1 June 2019, 07:34 AM   #18
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no issue with my Tudor/Rolex chronograph in 199x pusher.
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Old 4 June 2019, 06:45 AM   #19
ratty
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Quick update.

Rolex has been in touch and say that a WG screw inside the watch has snapped, the result being the pusher falling off. They say that this can only be as a result of the watch hitting something. However they also accept that there are no signs of damage to the pusher or any other part of the watch.

Because I have been very unlucky in having this happen to two watches, they will only charge for a service.

I don’t accept that the watch has been bashed resulting in the pusher falling off as it came off in my hand whilst I was using the pusher, but I know that the watch was due a service so it’s not the end of the world.

Roll on six weeks or so to get my watch back.
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Old 17 January 2021, 10:15 PM   #20
ratty
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I thought I'd update this thread.

I have not used this watch much at all since it was serviced, but I put it on the other and I've noticed that there appears to be a problem with the replaced pusher.

I noticed that the collar on the on / off pusher was quite hard to undo at first. This was quite a surprise because I do not over tighten the collars. I noticed that the threads felt a little grainy to turn when the collar was close to the case when compared to the reset pusher. I have wound it in a few times so that the collar just touches the case and then left it like that for a few minutes, but a few times when I have then tried to unwind it again it is very stiff.

I am going to send an email to Rolex UK about this because I can not take the watch in at the moment and I want them to know about the problem as soon as possible.

This does not inspire confidence in WG Daytonas!
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Old 18 January 2021, 06:27 PM   #21
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Quote:
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I thought I'd update this thread.

I have not used this watch much at all since it was serviced, but I put it on the other and I've noticed that there appears to be a problem with the replaced pusher.

I noticed that the collar on the on / off pusher was quite hard to undo at first. This was quite a surprise because I do not over tighten the collars. I noticed that the threads felt a little grainy to turn when the collar was close to the case when compared to the reset pusher. I have wound it in a few times so that the collar just touches the case and then left it like that for a few minutes, but a few times when I have then tried to unwind it again it is very stiff.

I am going to send an email to Rolex UK about this because I can not take the watch in at the moment and I want them to know about the problem as soon as possible.

This does not inspire confidence in WG Daytonas!
I hope the repair came with a two year warranty as it's getting close to two years since this thread started. When they resolve the problem make certain you're happy with the repair before storing the watch away. Good luck in getting this sorted out.
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Old 17 January 2021, 10:20 PM   #22
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Thanks for the update.
Make sure to post back after it’s seen... again!

I have read of this before a few times, with YG too. I know it’s a possible issue and I’m careful unscrewing the pushers because of it.

I hope Rolex figure out a service fix like omega do to increase their durability.
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Old 17 January 2021, 10:20 PM   #23
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Wait, so are the pushers just screwed in and held by threads? Is it possible to loosen these by continuing to unscrew the pushers when they're all the way down?
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Old 17 January 2021, 10:39 PM   #24
ratty
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I suspect that the problem is either with the very basic thread the pusher collar runs on, or with the collar's interaction with the case somehow. Either way, I know from expensive personal experience that the WG pushers are not as hard wearing as those on the SS versions so I do not want a simple collar problem to lead to something else like a snapped pusher pin.
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Old 17 January 2021, 10:43 PM   #25
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This Video gives you a good idea how the pushers fit and are removed / screwed in
I have had one drop out of a 116520 and was easily refitted from inside

however the picture shown shows the actual pusher housing come out of the casing which is different from just the pusher unscrewing itself..

https://youtu.be/lTE7TWsNpVk?t=89

and not a bad refurb video either....
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Old 18 January 2021, 08:13 AM   #26
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This Video gives you a good idea how the pushers fit and are removed / screwed in
I have had one drop out of a 116520 and was easily refitted from inside

however the picture shown shows the actual pusher housing come out of the casing which is different from just the pusher unscrewing itself..

https://youtu.be/lTE7TWsNpVk?t=89

and not a bad refurb video either....
Thanks for sharing this very interesting video.
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Old 18 January 2021, 12:05 PM   #27
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Sorry to hear! Looking to see the watch after service!
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Old 18 January 2021, 01:00 PM   #28
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A owner in an Aus FB forum reported this about a year ago. They got blamed for improper use from memory...
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Old 18 January 2021, 01:45 PM   #29
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Look forward to hearing how this ends up. This has never happened to any of my Daytonas.
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Old 18 January 2021, 06:19 PM   #30
Nauti
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I learned the other day that over tightening the pusher collars can cause issues of stress on pusher mechanisms...

I had always presumed they need to be fairly tight, but as they are in place merely to prevent pushers being accidentally deployed ,they only need to be loosely finger tight..

Which makes sense as the water proofness bit is the housing that fits the case more so than the actual pusher insert...
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