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cjohns · 23 June 2019, 07:56 AM

Wixon Jewelers is now an official Rolex warranty repair facility.

123Blueface · 23 June 2019, 10:26 AM

Quote:

Originally Posted by cjohns

Wixon Jewelers is now an official Rolex warranty repair facility.

Official?
Only ones I know are RSC.
The rest either ship to RSC or are just watchmakers with Rolex parts Accounts.

tgyberg · 23 June 2019, 10:27 AM

They must ship it out

RJRJRJ · 23 June 2019, 10:28 AM

Quote:

Originally Posted by 123Blueface

Official?
Only ones I know are RSC.
The rest either ship to RSC or are just watchmakers with Rolex parts Accounts.

There are some non-RSC places that can handle warranty work.

Etschell · 23 June 2019, 10:40 AM

Wixon is top notch as a jewelry store. Not sure about what OP means.

John Hansen · 23 June 2019, 12:04 PM

Evidently required by Rolex to maintain dealership

kbutler1 · 23 June 2019, 12:43 PM

Yup, they currently have 1 of my watches giving it an overhaul.

Mwilsey103 · 23 June 2019, 12:48 PM

Good to know. Bought an AirKing there but didn’t keep it long as I found a Sub date at another Minneapolis AD and sold the AK to fund the Sub.

PepsiBezel · 23 June 2019, 01:36 PM

Wixon’s is a great AD, one of the best!

Sent from my iPad using Tapatalk Pro

zesty55 · 23 June 2019, 10:22 PM

Sounds weird, that posted anywhere official? I know when I brought in my under-warranty watch 3 months ago they sent it out for pretty basic service.

If I had a Rolex that was not under warranty I wouldn't hesitate to bring it in to them to work on, but that's different than them being allowed to do warranty work. I only knew of RSC NYC and Dallas in US -- does this make them a 3rd option? Any other ADs allowed to do warranty work in the US?

kbutler1 · 26 June 2019, 09:57 AM

I just got my 14060M back after an overhaul, cost was $750. Originally was told 4 weeks but they had it done in about 2 1/2 weeks. Was also told they had to get upgraded training and equipment to do overhauls like this. Came with an updated Rolex warranty card. Great staff and service!

cjohns · 27 June 2019, 04:15 AM

Yes they have been certified by Rolex to do warranty work at their store !

tgyberg · 27 June 2019, 04:44 AM

Quote:

Originally Posted by cjohns

Yes they have been certified by Rolex to do warranty work at their store !

Man that is awesome!

dmb359 · 27 June 2019, 04:32 AM

sweet. They're a great AD!

MikeyV · 27 June 2019, 04:51 AM

pFFT. My local AD said the same thing when I took my watch in for running slow.

They didn't have the tool to take the rotor off of a 3235.
That's preeeety basic. They couldn't even do that.

tgyberg · 27 June 2019, 04:54 AM

Quote:

Originally Posted by MikeyV

pFFT. My local AD said the same thing when I took my watch in for running slow.

They didn't have the tool to take the rotor off of a 3235.
That's preeeety basic. They couldn't even do that.

Better move to MN. Buy a winter coat late Sept latest :P

Jackawoo · 27 June 2019, 05:54 AM

Quote:

Originally Posted by MikeyV

pFFT. My local AD said the same thing when I took my watch in for running slow.

They didn't have the tool to take the rotor off of a 3235.
That's preeeety basic. They couldn't even do that.

There is a special tool to take off the weight on the 32's. Rolex hasn't supplied them yet. So yes, it is unbelievably easy, with the right tool to do. But without the tool...

Jackawoo · 27 June 2019, 05:38 AM

Rolex now has a program which is known as the Plaque Program. A store which receives this plaque, after the watchmakers complete certain levels of training and have a shop up to industry standards, become a offical service center for Rolex and are able to do warranty services as well.

air_king · 27 June 2019, 05:54 AM

I was at R.F. Moellers in St. Paul a couple of weeks back talking to the watchmaker, he had just returned from the east coast Rolex repair center after completing his certification. I think Rolex wants their ADs to be certified repair facilities now. He was “issued “ a certified repair facility sign that is serial numbered for that AD!

cjohns · 27 June 2019, 07:24 AM

Quote:

Originally Posted by air_king

I was at R.F. Moellers in St. Paul a couple of weeks back talking to the watchmaker, he had just returned from the east coast Rolex repair center after completing his certification. I think Rolex wants their ADs to be certified repair facilities now. He was “issued “ a certified repair facility sign that is serial numbered for that AD!

Edina or FP ?

air_king · 27 June 2019, 07:35 AM

Quote:

Originally Posted by cjohns

Edina or FP ?

Highland in St. Paul

cjohns · 27 June 2019, 08:29 AM

Quote:

Originally Posted by air_king

Highland in St. Paul

You must know "Boot Boy" then ?

air_king · 28 June 2019, 07:34 AM

Quote:

Originally Posted by cjohns

You must know "Boot Boy" then ?

Ahhhh Maybe

23 June 2019, 07:56 AM	#1
cjohns "TRF" Member Join Date: Apr 2009 Real Name: Clark Location: Ramsey Minnesota Watch: GMT Master II Posts: 954	Minnesota Rolex owners big news ,,,maybe Wixon Jewelers is now an official Rolex warranty repair facility. __________________ GMT Master II 126300 41 White stick smooth Explorer 39mm SOLD ,, 114060 SOLD NIB Sub ND SOLD,,Shouldn't have!!!Crap!

23 June 2019, 10:40 AM	#5
Etschell "TRF" Member Join Date: Dec 2013 Location: FL Watch: platinum sub Posts: 15,884	Wixon is top notch as a jewelry store. Not sure about what OP means. __________________ If you wind it, they will run. 25 or 6 to 4.

23 June 2019, 12:04 PM	#6
John Hansen "TRF" Member Join Date: Oct 2011 Real Name: John Location: St. Paul, MN Posts: 30	Correct they are Evidently required by Rolex to maintain dealership

27 June 2019, 04:15 AM	#12
cjohns "TRF" Member Join Date: Apr 2009 Real Name: Clark Location: Ramsey Minnesota Watch: GMT Master II Posts: 954	Yes they have been certified by Rolex to do warranty work at their store ! __________________ GMT Master II 126300 41 White stick smooth Explorer 39mm SOLD ,, 114060 SOLD NIB Sub ND SOLD,,Shouldn't have!!!Crap!

27 June 2019, 04:32 AM	#14
dmb359 2024 SubLV41 Pledge Member Join Date: May 2016 Real Name: Darren Location: Minneapolis Posts: 650	sweet. They're a great AD! __________________ @dmb359

23 June 2019, 10:27 AM	#3
tgyberg "TRF" Member Join Date: May 2019 Real Name: Tory Location: Mpls, MN Watch: D-Blue Posts: 636	They must ship it out

23 June 2019, 12:43 PM	#7
kbutler1 "TRF" Member Join Date: May 2013 Real Name: Kevin Location: Colorado Watch: This one Posts: 633	Yup, they currently have 1 of my watches giving it an overhaul.

23 June 2019, 12:48 PM	#8
Mwilsey103 Banned Join Date: Nov 2018 Location: USA Watch: DJ41/BB58 Posts: 240	Good to know. Bought an AirKing there but didn’t keep it long as I found a Sub date at another Minneapolis AD and sold the AK to fund the Sub.

23 June 2019, 01:36 PM	#9
PepsiBezel 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Jul 2017 Location: USA Watch: Neo-Vintage Posts: 1,212	Wixon’s is a great AD, one of the best! Sent from my iPad using Tapatalk Pro

23 June 2019, 10:22 PM	#10
zesty55 "TRF" Member Join Date: May 2017 Location: US Watch: 116710LN Posts: 272	Sounds weird, that posted anywhere official? I know when I brought in my under-warranty watch 3 months ago they sent it out for pretty basic service. If I had a Rolex that was not under warranty I wouldn't hesitate to bring it in to them to work on, but that's different than them being allowed to do warranty work. I only knew of RSC NYC and Dallas in US -- does this make them a 3rd option? Any other ADs allowed to do warranty work in the US?

26 June 2019, 09:57 AM	#11
kbutler1 "TRF" Member Join Date: May 2013 Real Name: Kevin Location: Colorado Watch: This one Posts: 633	I just got my 14060M back after an overhaul, cost was $750. Originally was told 4 weeks but they had it done in about 2 1/2 weeks. Was also told they had to get upgraded training and equipment to do overhauls like this. Came with an updated Rolex warranty card. Great staff and service!

27 June 2019, 04:51 AM	#15
MikeyV "TRF" Member Join Date: Jul 2018 Real Name: Mike Location: N. California Watch: DateJust 41 TT Posts: 549	pFFT. My local AD said the same thing when I took my watch in for running slow. They didn't have the tool to take the rotor off of a 3235. That's preeeety basic. They couldn't even do that.

27 June 2019, 05:38 AM	#18
Jackawoo "TRF" Member Join Date: Jun 2019 Location: Satan's backyard Posts: 8	Rolex now has a program which is known as the Plaque Program. A store which receives this plaque, after the watchmakers complete certain levels of training and have a shop up to industry standards, become a offical service center for Rolex and are able to do warranty services as well.

27 June 2019, 05:54 AM	#19
air_king "TRF" Member Join Date: Dec 2016 Location: US Posts: 383	I was at R.F. Moellers in St. Paul a couple of weeks back talking to the watchmaker, he had just returned from the east coast Rolex repair center after completing his certification. I think Rolex wants their ADs to be certified repair facilities now. He was “issued “ a certified repair facility sign that is serial numbered for that AD!

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