Why are AD's keeping the warranty card?

[Yzord]

I am still wondering why AD's are keeping the warranty card from a new sold watch. What are they going to do with it?

In my point of view they should not keep it. As a buyer you maybe wants to sell it in the future and the warranty card is a good selling point. If they keep it, but you get the box, the whole set isn't really complete.

Can you refuse that they keep the card?

[Bryan81]

Preventing it from being a full set is pretty much the point. What I've heard about is the AD keeping it for a year, then giving it to the buyer. This keeps the buyer from flipping the watch since they lack the full box and papers. Seems stupid to me, but the AD can do this if they like. You can refuse, but then the AD can just sell it to someone else.

[Yzord]

Originally Posted by Bryan81

Preventing it from being a full set is pretty much the point. What I've heard about is the AD keeping it for a year, then giving it to the buyer. This keeps the buyer from flipping the watch since they lack the full box and papers. Seems stupid to me, but the AD can do this if they like. You can refuse, but then the AD can just sell it to someone else.

I think in my country the law is simple. If you buy something, it is yours, not from the AD. You paid for it, so you should get the full set.

So then it is simple, i would not buy the watch.

[AK797]

Originally Posted by Yzord

I think in my country the law is simple. If you buy something, it is yours, not from the AD. You paid for it, so you should get the full set.

So then it is simple, i would not buy the watch.

If they offer you a Daytona and you turn it down on this principle then good for you.

[brandrea]

Originally Posted by AK797

If they offer you a Daytona and you turn it down on this principle then good for you.

Easier said than done

[Mr.Rolex1]

Originally Posted by AK797

If they offer you a Daytona and you turn it down on this principle then good for you.

[maxymax]

Originally Posted by Yzord

I think in my country the law is simple. If you buy something, it is yours, not from the AD. You paid for it, so you should get the full set.

So then it is simple, i would not buy the watch.

Right. Likewise they have the right to refuse to sell it to you.

[Seibei]

Originally Posted by Yzord

I think in my country the law is simple. If you buy something, it is yours, not from the AD. You paid for it, so you should get the full set.

So then it is simple, i would not buy the watch.

Yes, it is very simple. If you don't like it, then don't buy it. Simple as that. Why are you so worried about this anyway? Won't you get the card after a year or so? What difference does it make to you that the card is at your house or at the dealer's shop? Are you a flipper?

[Yzord]

Originally Posted by Seibei

Yes, it is very simple. If you don't like it, then don't buy it. Simple as that. Why are you so worried about this anyway? Won't you get the card after a year or so? What difference does it make to you that the card is at your house or at the dealer's shop? Are you a flipper?

And what if when i am a flipper? I bought the watch so i am the legal owner of it. There is no law that you cannot resell your own property.

[watchmaker]

Originally Posted by Yzord

And what if when i am a flipper? I bought the watch so i am the legal owner of it. There is no law that you cannot resell your own property.

The law is actually very clear on this sort of thing. You can be restricted from selling ‘your property’ or using it in any particular way if your contract with the supplier includes such a term. Breaching such a contractual obligation is illegal.

A retailer is perfectly entitled to draw up a contract restricting you from reselling for two years with a penalty for breach of contract. I suggest you don’t push your luck complaining about them holding the card for a few months or this could be be the next ‘anti flipper measure’ adopted by stores. If it’s good enough for some car companies it’s good enough for watches.

[danicasi2002]

How long do they keep it? This is likely folks sell an "unworn" watch immediately after purchase and this has become a 'chronic" issue.

[Syed117]

In principle, I would not like my AD to keep the warranty card, but in reality I don't care.

I don't buy to flip and I'm currently waiting for a single watch. If my AD told me that they had to keep the card for a year, that's fine. Obviously if I had a warranty issue they would give it back to me, but after putting cards away, I never look at them again.

[Yzord]

Originally Posted by Syed117

In principle, I would not like my AD to keep the warranty card, but in reality I don't care.

I don't buy to flip and I'm currently waiting for a single watch. If my AD told me that they had to keep the card for a year, that's fine. Obviously if I had a warranty issue they would give it back to me, but after putting cards away, I never look at them again.

Let say you buy the Daytona and indeed without intention to flip it. But after an half a year something happens in your life and you need seriously cash (illness, immigration or just a late tax bill whatever). Then they basically refuse you to sell the watch while it is your property.

Of course i can refuse it when to offer me the watch, but the hunger is mostly bigger then the need.

Same as buying a new car and they keep the maintenance booklet. You can still sell the car, of course, but it has much less value because you can't show the maintenance history. It is just crazy.

[zjd168]

Originally Posted by Yzord

Let say you buy the Daytona and indeed without intention to flip it. But after an half a year something happens in your life and you need seriously cash (illness, immigration or just a late tax bill whatever). Then they basically refuse you to sell the watch while it is your property.

Of course i can refuse it when to offer me the watch, but the hunger is mostly bigger then the need.

Same as buying a new car and they keep the maintenance booklet. You can still sell the car, of course, but it has much less value because you can't show the maintenance history. It is just crazy.

you can always sell it without the warranty card. The only issue is you might not be able to demand the same price as the one with it.

[Yzord]

Originally Posted by zjd168

you can always sell it without the warranty card. The only issue is you might not be able to demand the same price as the one with it.

And that's not fair at all. They basically steal your money at that point.

Or they offer me a fair price when i sell it back to them.

[zjd168]

Originally Posted by Yzord

And that's not fair at all. They basically steal your money at that point.

Or they offer me a fair price when i sell it back to them.

Don't buy and move on if you don't think it's a fair deal in the first place, simple.

I actually have more issue on the requirement of removing the stickers. I want to do it by myself. Don't care the warranty card and they can hold it for as long as they want, unless I need it for RSC service.

[Syed117]

Originally Posted by Yzord

Let say you buy the Daytona and indeed without intention to flip it. But after an half a year something happens in your life and you need seriously cash (illness, immigration or just a late tax bill whatever). Then they basically refuse you to sell the watch while it is your property.

Of course i can refuse it when to offer me the watch, but the hunger is mostly bigger then the need.

Same as buying a new car and they keep the maintenance booklet. You can still sell the car, of course, but it has much less value because you can't show the maintenance history. It is just crazy.

I absolutely do not mean to sound rude or condescending to anyone, but if 12k could impact me in such a way that I would be in serious financial peril, I would not be buying a Rolex to begin with.

Money I spend on watches is throw away money that I am wasting on a stupid hobby.

Worst case scenario. Sell it without the warranty card. Yeah, you are down a few thousand, but you still have the receipt and everything else.

[evlkoala]

AD can have the warranty card. I just want the watch, as long as I have the sale receipt/proof of purchase.

[G85]

AD kept my warranty card when I bought my Sky Dweller for 6 months to prevent selling it on for instant profit. Didn’t bother me as I bought it to own and use, and it was promptly returned after the 6 months. Is quite a common practice currently for the harder to get watches by a number of ADs from what I’ve experienced and read, the idea being to deter the buyers who only want the watch to instantly sell in favour of selling to someone who actually wants it. A bit annoying, but oh well.

[Nairn1980]

Originally Posted by Yzord

I am still wondering why AD's are keeping the warranty card from a new sold watch. What are they going to do with it?

In my point of view they should not keep it. As a buyer you maybe wants to sell it in the future and the warranty card is a good selling point. If they keep it, but you get the box, the whole set isn't really complete.

Can you refuse that they keep the card?

Accept the terms or buy elsewhere (or another brand)

[watchbowl]

Originally Posted by Nairn1980

Accept the terms or buy elsewhere (or another brand)

Or option three, go online and cry about it

[Dr. Robert]

Rolex despots

[drtii]

Nope. Wouldn't do it. I get bored of watches too quickly. I plan to sell everything I buy, it's just a matter of when. I don't buy watches to enjoy them for a lifetime, there isn't a watch on Earth that would hold my attention that long.

Whether I make money or not doesn't bother me, I just want to be allowed to continue playing the game.

[Jona]

My AD used to keep all the warranty cards even before the current "craze" started. They claimed that people lost them. Early in my watch collecting I let them keep the cards. After a while I got all the cards back which was good as they told me they trash them after about 2 years. Now I don't let them withhold anything from a purchase. They can remove the stickers, I don't care about that.

[Clasper]

Here's why they do it.

A lot of flippers can't afford the watch, they buy on a credit card, flip immediately, pay off the card and make a profit.
By keeping the warranty it makes it just a bit more difficult for these guys (it doesn't make it impossible) but it reduces some of the opportunists that's all, thinking about it, it probably makes sense.



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[BillA]

How many times are we going to discuss this topic about the AD keeping the warranty card?

[Littletommy]

Originally Posted by BillA

How many times are we going to discuss this topic about the AD keeping the warranty card?

Probably a lot!

[Cabaiguan]

This is absurd. One can try defending this practice until the cows come home but it’s still amazing we put up w it. Can’t wait for this whole house of cards to go t!ts up.


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[DLRIDES]

Originally Posted by Yzord

I am still wondering why AD's are keeping the warranty card from a new sold watch. What are they going to do with it?

In my point of view they should not keep it. As a buyer you maybe wants to sell it in the future and the warranty card is a good selling point. If they keep it, but you get the box, the whole set isn't really complete.

Can you refuse that they keep the card?

Because buyers allow it .

[jsausley]

It's a futile attempt to stop flippers but meanwhile the ADs are releasing other watches out the back door to gray market resellers so in my opinion I would just refuse to do business with any AD that keeps the card.

It doesn't seem that prevalent in the US from my experience. Both of my watches came with box, papers, card, coffin and all of the links.