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Jas14 · 21 January 2021, 12:31 PM

Anyone ever bought your Rolex from the AD and when you get the call to pick it up they tell you they have no box for it? They told me they are mailed separate and when the box came in they would mail it directly to. Just seeing if this has happened to anyone else.

Wcdhtwn · 21 January 2021, 12:32 PM

This is a new one for me. Sounds fishy...

David5807 · 21 January 2021, 12:33 PM

Quote:

Originally Posted by Wcdhtwn

This is a new one for me. Sounds fishy...

Yeah... Never heard this one before.

Infusion1 · 21 January 2021, 12:35 PM

They will put you on a waiting list for the box.

DoctorsOrders · 21 January 2021, 03:25 PM

Quote:

Originally Posted by Infusion1

They will put you on a waiting list for the box.

Knowing rolex it wouldn’t surprise me!!

cramsey · 21 January 2021, 12:35 PM

It happens... they aren’t shipped in those nice presentation boxes. My SA gave me hers — she had recently purchased the same watch — until another one came in for me.

nightmyth · 21 January 2021, 12:36 PM

It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch.

Bozack90 · 21 January 2021, 02:14 PM

Quote:

Originally Posted by nightmyth

It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch.

This is how I understood it, the watches and boxes ship separate and the AD matches the watch with the box and I thought I read it was based off a code that was on the white colored tag, in the past I have no idea how they did it, it seemed like they would just pick them from a display case they had whenever I went.

Robf52 · 22 January 2021, 03:56 AM

Quote:

Originally Posted by nightmyth

It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch.

Rolex ships the watches in individual "coffins"; the AD separately packages the watch in the green presentation box and white sleeve.

Atone · 21 January 2021, 12:36 PM

never had this happen

Me4u2night · 21 January 2021, 12:40 PM

Yea, the watches don’t ship in the boxes. Passed by my AD last week. He showed me a couple watches they received that he said are shipped without the boxes and they box it when they receive. Although, I find it strange they would send you the watch with no box.

Jas14 · 21 January 2021, 12:41 PM

It was a YM rhodium. Said box would be there in a couple days still waiting.

EEpro · 21 January 2021, 12:48 PM

If it's an AD it's fine. Makes for a funny story though.

Polarexplorerii · 22 January 2021, 06:53 AM

Quote:

Originally Posted by EEpro

If it's an AD it's fine. Makes for a funny story though.

I agree

djdm · 22 January 2021, 07:46 AM

This happened to me last summer.

In my case, my AD had an older box that he could have given me at the time of purchase, but instead recommended that I wait for new boxes that he just ordered to arrive. I chose to wait, and pick up a new box about two weeks later. In the end I'm glad that I chose this option since it gave me another opportunity to have my bracelet adjusted and to share how much I was enjoying the watch.

RJRJRJ · 21 January 2021, 12:49 PM

They receive boxes separately from the watches. The boxes are generic and not tied to any particular watch, other than size of the box. I suppose it's possible that they ran out, but they usually have a bunch in the back to choose from. I wouldn't worry if its an AD.

Andad · 22 January 2021, 06:30 PM

Quote:

Originally Posted by RJRJRJ

They receive boxes separately from the watches. The boxes are generic and not tied to any particular watch, other than size of the box. I suppose it's possible that they ran out, but they usually have a bunch in the back to choose from. I wouldn't worry if its an AD.

There are different boxes for different models.

But you didn’t say that?

JAJ78 · 21 January 2021, 01:13 PM

Similar thing happened to me recently. They had a box for me, but it was their last one. I offered for them to keep it for the next person so they have at least one to sell. They got me a replacement for mine in like a week or so. No biggie. Didn’t mind helping them out.

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Bladeshot · 21 January 2021, 01:18 PM

Quote:

Originally Posted by Jas14

Anyone ever bought your Rolex from the AD and when you get the call to pick it up they tell you they have no box for it? They told me they are mailed separate and when the box came in they would mail it directly to. Just seeing if this has happened to anyone else.

100% true. My 116519LN arrived with no box. Rolex is shipping watches together to ADs, insuring at high value and by a fast delivery method; and shipping the boxes for those same watches all together by a less expensive means than the watches are shipped.

I was told that point blank.

They suggested I wait until my box arrived to pick up the watch. And I did.

fskywalker · 21 January 2021, 08:23 PM

Quote:

Originally Posted by Bladeshot

100% true. My 116519LN arrived with no box. Rolex is shipping watches together to ADs, insuring at high value and by a fast delivery method; and shipping the boxes for those same watches all together by a less expensive means than the watches are shipped.

I was told that point blank.

They suggested I wait until my box arrived to pick up the watch. And I did.

Sent from my iPhone using Tapatalk Pro

jerryguo · 21 January 2021, 01:23 PM

yes it’s possible and happened to me once

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indianmachine · 21 January 2021, 01:40 PM

not box but my YM40 didn't have a papers and I had to wait a few days for those as the watch was procured from a sister store. Ultimately came with no issues.

scheneider · 21 January 2021, 01:42 PM

as long you got it from a official AD. youll be fine.

Just ask them to put it in writing

boogiebot · 21 January 2021, 02:07 PM

jesus, now the boxes are in short supply?!?!

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David5807 · 21 January 2021, 03:22 PM

Quote:

Originally Posted by boogiebot

jesus, now the boxes are in short supply?!?!

Sent from my iPhone using Tapatalk

NavyChief52 · 21 January 2021, 02:31 PM

I picked up a Wimbledon last week the same day it came off the truck. They had the box, but the manuals and warranty cards shipped separately. Supposed to get it in the mail once they receive it. It was an AD that I've bought 2 Rolex's from so I was fine with it.

mimariani · 21 January 2021, 03:13 PM

Yes, 100%! It happened to me in September with a Black Sub.

Token74 · 21 January 2021, 11:22 PM

Yep, this has always been the case as long as I’ve been buying. The AD should be keeping a plentiful supply of boxes in stock.

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AD337 · 21 January 2021, 11:27 PM

The boxes are shipped separately yes, however, usually they come before the shipment of watches .. but there are tons of reasons why that could be switched up ...in any case, you’re fine, no worry

strafer_kid · 21 January 2021, 11:27 PM

Perhaps it was not an issue in the past when some watches did not move out the door as quickly as they do now - the boxes then "caught up" with the watches before they went to customers?

21 January 2021, 12:31 PM	#1
Jas14 "TRF" Member Join Date: Apr 2020 Location: GA USA Watch: Zenith El Primero Posts: 68	Box Anyone ever bought your Rolex from the AD and when you get the call to pick it up they tell you they have no box for it? They told me they are mailed separate and when the box came in they would mail it directly to. Just seeing if this has happened to anyone else.

21 January 2021, 12:36 PM	#7
nightmyth "TRF" Member Join Date: Dec 2014 Location: United States Posts: 124	It is true that the box does not come together with the watch. The boxes are picked off the shelf according to the watch. So it is technically possible that they ran out of boxes that correspond to your watch. __________________ 126710BLRO Pepsi 126600 SD43 116610LV Hulk 116519LN DaytonaC

21 January 2021, 12:36 PM	#10
Atone "TRF" Member Join Date: Apr 2015 Real Name: Jesse Location: Los Angeles Watch: TinTin! Posts: 2,704	never had this happen __________________ 2 Factor Authentication Enabled

21 January 2021, 12:48 PM	#13
EEpro 2024 SubLV41 Pledge Member Join Date: Apr 2019 Real Name: Brad Location: Purdue Watch: Daytona Posts: 9,243	If it's an AD it's fine. Makes for a funny story though. __________________ ♛ ✠ Ω 2FA Active

21 January 2021, 03:13 PM	#27
mimariani "TRF" Member Join Date: Apr 2019 Location: In the Trees Watch: Sub Posts: 465	Yes, 100%! It happened to me in September with a Black Sub. __________________ Life is a mindset! Explorer - 214270 Milgauss - 116400 GV Date Just 41 - 126334 Sub - 14060m 2 liner Tudor S&G

21 January 2021, 12:32 PM	#2
Wcdhtwn "TRF" Member Join Date: Aug 2015 Location: Houston Watch: SkyD, SD43, GMT2 Posts: 5,059	This is a new one for me. Sounds fishy...

21 January 2021, 12:35 PM	#4
Infusion1 "TRF" Member Join Date: Feb 2019 Location: North Posts: 82	They will put you on a waiting list for the box.

21 January 2021, 12:35 PM	#6
cramsey "TRF" Member Join Date: Dec 2016 Location: Spring, TX Posts: 171	It happens... they aren’t shipped in those nice presentation boxes. My SA gave me hers — she had recently purchased the same watch — until another one came in for me.

21 January 2021, 12:40 PM	#11
Me4u2night "TRF" Member Join Date: Aug 2019 Location: New York City Watch: BLNR Posts: 885	Yea, the watches don’t ship in the boxes. Passed by my AD last week. He showed me a couple watches they received that he said are shipped without the boxes and they box it when they receive. Although, I find it strange they would send you the watch with no box.

21 January 2021, 12:41 PM	#12
Jas14 "TRF" Member Join Date: Apr 2020 Location: GA USA Watch: Zenith El Primero Posts: 68	It was a YM rhodium. Said box would be there in a couple days still waiting.

22 January 2021, 07:46 AM	#15
djdm "TRF" Member Join Date: Feb 2013 Real Name: David Location: Seattle Watch: Daytona-C Posts: 325	This happened to me last summer. In my case, my AD had an older box that he could have given me at the time of purchase, but instead recommended that I wait for new boxes that he just ordered to arrive. I chose to wait, and pick up a new box about two weeks later. In the end I'm glad that I chose this option since it gave me another opportunity to have my bracelet adjusted and to share how much I was enjoying the watch.

21 January 2021, 12:49 PM	#16
RJRJRJ "TRF" Member Join Date: Aug 2011 Location: USA Posts: 3,495	They receive boxes separately from the watches. The boxes are generic and not tied to any particular watch, other than size of the box. I suppose it's possible that they ran out, but they usually have a bunch in the back to choose from. I wouldn't worry if its an AD.

21 January 2021, 01:13 PM	#18
JAJ78 "TRF" Member Join Date: Nov 2020 Location: California Posts: 42	Similar thing happened to me recently. They had a box for me, but it was their last one. I offered for them to keep it for the next person so they have at least one to sell. They got me a replacement for mine in like a week or so. No biggie. Didn’t mind helping them out. Sent from my iPhone using Tapatalk

21 January 2021, 01:23 PM	#21
jerryguo "TRF" Member Join Date: Apr 2009 Location: Bay Area Watch: Rolex, PP, Lange Posts: 1,024	yes it’s possible and happened to me once Sent from my iPhone using Tapatalk

21 January 2021, 01:40 PM	#22
indianmachine "TRF" Member Join Date: Mar 2020 Location: USA Posts: 796	not box but my YM40 didn't have a papers and I had to wait a few days for those as the watch was procured from a sister store. Ultimately came with no issues.

21 January 2021, 01:42 PM	#23
scheneider "TRF" Member Join Date: Oct 2013 Location: Singapore/London Posts: 554	as long you got it from a official AD. youll be fine. Just ask them to put it in writing

21 January 2021, 02:07 PM	#24
boogiebot "TRF" Member Join Date: Apr 2011 Location: canada Watch: me post! Posts: 3,804	jesus, now the boxes are in short supply?!?! Sent from my iPhone using Tapatalk

21 January 2021, 02:31 PM	#26
NavyChief52 "TRF" Member Join Date: Aug 2012 Real Name: Brian Location: Minneapolis Watch: 126655 YachtMaster Posts: 76	I picked up a Wimbledon last week the same day it came off the truck. They had the box, but the manuals and warranty cards shipped separately. Supposed to get it in the mail once they receive it. It was an AD that I've bought 2 Rolex's from so I was fine with it.

21 January 2021, 11:22 PM	#28
Token74 "TRF" Member Join Date: Dec 2012 Real Name: Vince Location: England Watch: Too many! Posts: 5,744	Yep, this has always been the case as long as I’ve been buying. The AD should be keeping a plentiful supply of boxes in stock. Sent from my iPhone using Tapatalk __________________ Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune

21 January 2021, 11:27 PM	#29
AD337 "TRF" Member Join Date: Jan 2020 Location: United States Posts: 788	The boxes are shipped separately yes, however, usually they come before the shipment of watches .. but there are tons of reasons why that could be switched up ...in any case, you’re fine, no worry

21 January 2021, 11:27 PM	#30
strafer_kid "TRF" Member Join Date: Oct 2009 Real Name: Kenny Location: northern ireland Watch: SDs, Subs & GMTs Posts: 5,136	Perhaps it was not an issue in the past when some watches did not move out the door as quickly as they do now - the boxes then "caught up" with the watches before they went to customers?

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