32xx movement problem poll and data thread

[HiBoost]

We've got several other threads talking about this movement, but my goal here is to have a single source of real data, both the poll question - has your movement had an issue, yes/no - and actual timegrapher data to give us a feel for "normal" amplitudes. I didn't want to go overboard with poll options so I left it more yes/no. If you had an issue, but have sent it in to RSC and it seems to be better now, please mark this as having an issue as it still represents a problem data point in the field.

Please answer the poll even if/especially if you have not had any issues!

If you don't have any amplitude data but you are still having significant timekeeping issues, please choose the 3rd option as well.


Here is mine: Brand new 126613LB Sub, worn on and off for 2 weeks. Lift angle set to 53 degrees, Weishi 1000, 4 second period. Watch allowed to settle for 2 minutes after changing positions. Then monitored for another 3 minutes.

Full wind (75 winds)

DU: +2 to +3 s/d, 256-262 deg
CU: -3 to -6 s/d, 208-218 deg
DD: +2 to +4 s/d, 250-257 deg
CD: 0 to -2 s/d, 216-224 deg

For most of the full wind tests across all positions the beat error was 0.2ms.

24 hours later (not worn or moved)

DU: +1 to +3 s/d, 231-237 deg
CU: -5 to -9 s/d, 185-197 deg
DD: +1 to +4 s/d, 222-226 deg
CD: 0 to -9 s/d, 188-195 deg

For most of the 24 hour tests across all positions the beat error was 0.0ms.

[Mystro]

Good job.
You need to add 2 more categories. “amplitude is low (but above 200) and time keeping is slowing.” You are going to find many in that category with not crazy low amplitude but still low and movement is slowing.

Then there is those without amplitude measurements and their time keeping is slowing. Lots of owners won’t own a scope and just report their time keeping is progressing getting slower.


Every owner can vote to add data if you add those two more categories.

[TswaneNguni]

No idea about amplitude .

DSSD JC 2018 (3235) was -5s/day .
RSC (Only Rolex I have ever sent to RSC)
Running perfect now .

[TswaneNguni]

Originally Posted by TswaneNguni

No idea about amplitude .

DSSD JC 2018 (3235) was -5s/day .
RSC (Only Rolex I have ever sent to RSC)
Running perfect now .

Might just ad -5s/d ,after fully wound ,dial up for 24 hours .
Checked for three days,but fully wound every day and resting dial up .
It was constantly -5s/day for every day .

[saxo3]

Originally Posted by TswaneNguni

Might just ad -5s/d ,after fully wound ,dial up for 24 hours .
Checked for three days,but fully wound every day and resting dial up .
It was constantly -5s/day for every day .

Thanks for providing data, much acknowledged.
Can you continue tests without winding every day?
Just do the simple sequence I described in post #97.
You can run this test with several watches in parallel.

[Dirt]

Originally Posted by saxo3

Thanks for providing data, much acknowledged.
Can you continue tests without winding every day?
Just do the simple sequence I described in post #97.
You can run this test with several watches in parallel.

A question or two if i may.
For simplicity and accuracy.
Shouldn't all tests be performed at full wind?
What is the purpose of accepting a potential error factor of a partially wound down movement that's undefined, and where it has little bearing on what is deemed to be in the optimal state of wind/power reserve?

[corporalq]

Originally Posted by TswaneNguni

No idea about amplitude .

DSSD JC 2018 (3235) was -5s/day .
RSC (Only Rolex I have ever sent to RSC)
Running perfect now .

What was your turn around time? Your situation is literally identical to mine. I need to send for service.

[swexlin]

Originally Posted by corporalq

What was your turn around time? Your situation is literally identical to mine. I need to send for service.

My DSSD is at RSC NY now for same issue.-8-10 per day or more. The confirmation they sent me said about 4 weeks. But I'm expecting longer than that.

[JMGoodnight369]

Originally Posted by corporalq

What was your turn around time? Your situation is literally identical to mine. I need to send for service.

Dropped my 124060 off in NYC at the service center on Feb 1 for the same problem. I was originally quoted 4-6 weeks but when I got my confirmation email it said 9. A little disappointed in that turnaround time along with the fact I had to take my watch in on its 1 year anniversary. It ran slow out of the box from the AD and just got worse over the year.

[Toshk]

Originally Posted by JMGoodnight369

Dropped my 124060 off in NYC at the service center on Feb 1 for the same problem. I was originally quoted 4-6 weeks but when I got my confirmation email it said 9. A little disappointed in that turnaround time along with the fact I had to take my watch in on its 1 year anniversary. It ran slow out of the box from the AD and just got worse over the year.

Same as the ones I had. Something very wrong with those.

[HiBoost]

Originally Posted by Mystro

Good job.
You need to add 2 more categories. “amplitude is low (but above 200) and time keeping is slowing.” You are going to find many in that category with not crazy low amplitude but still low and movement is slowing.

Then there is those without amplitude measurements and their time keeping is slowing. Lots of owners won’t own a scope and just report their time keeping is progressing getting slower.


Every owner can vote to add data if you add those two more categories.

There's no way I'm seeing to add or even edit options, which kind of makes sense after a poll has started. I added a comment indicating to vote option 3 for all timekeeping issues, even if you don't know amplitude. I have seen zero reports of a "high amplitude but losing lots of time" piece so I'm not sure that is a real concern here. But I agree we want to hear from anybody who is having timing issues even if they don't have amplitude data.

[Mystro]

Originally Posted by HiBoost

There's no way I'm seeing to add or even edit options, which kind of makes sense after a poll has started. I added a comment indicating to vote option 3 for all timekeeping issues, even if you don't know amplitude. I have seen zero reports of a "high amplitude but losing lots of time" piece so I'm not sure that is a real concern here. But I agree we want to hear from anybody who is having timing issues even if they don't have amplitude data.

Agreed. For those that don’t know your amplitude, just vote on what your timekeeping is doing.

[philohlean]

Super curious for the results on this! Just to confirm before I cast a vote, would you like results from all 32xx series movements, inclusive of all complications (i.e. 3285 and 3255)?

[Mystro]

Originally Posted by philohlean

Super curious for the results on this! Just to confirm before I cast a vote, would you like results from all 32xx series movements, inclusive of all complications (i.e. 3285 and 3255)?

Yes.

[philohlean]

Originally Posted by Mystro

Yes.

Got it, thanks!

[HiBoost]

Originally Posted by philohlean

Super curious for the results on this! Just to confirm before I cast a vote, would you like results from all 32xx series movements, inclusive of all complications (i.e. 3285 and 3255)?

Yes! From what the watchmakers have told us, this issue could impact any of the range which is why I specified 32xx in the title.

[philohlean]

Originally Posted by HiBoost

Yes! From what the watchmakers have told us, this issue could impact any of the range which is why I specified 32xx in the title.

Understood! I haven't researched the issue too much so wasn't sure if it has impacted some variants more than others. Cast my vote accordingly.

[saxo3]

I had started at the same time a thread "Rolex 3200 Series Movement Data Collection", which I deleted and join here.

The baseline of my approach is a collection of movement measurement data, taken with a timegrapher or other methods, e.g. a smartphone App.

Let us collect data since the introduction of the 3200 series at Baselworld 2015. Especially, data taken with recently purchased watches (2020, 2021) are very interesting to see if problems on rates, amplitudes, beat errors still exist or have been solved.

I start adding data for my beautiful looking GMT-Master II, Ref. 126711 CHNR (caliber 3285), bought in August 2018 and worn for only about 10 days (max.) until today.

Conclusions Table 1:
First measurements 13 months after purchase. After full watch winding all rates are negative, depending on position between -1 s/d and -7 s/d, with amplitudes between 199 and 247 degrees. 7 days later: again full winding, then the calibre performance significantly decreased after 13:50 hours and 25:30 hours; between all measurements the watch remained at rest in position DU (dial up) and was not wound again.

Conclusions Table 2:
One year later. After full watch winding, rates in all positions became worse, i.e. from -4 s/d to -12 s/d, amplitudes vary from 191 to 240 degrees. After 11 days, the situation further degraded again, even after full watch winding. Waiting 24 hours (at rest) in DU position reduced the measured amplitudes to only 153 -204 degrees with rates of -10 s/d to -26 s/d.

This watch was bought in August 2018, was rarely worn (10 days max.) until today, and its present performance is as listed at the end of Table 2. A clear data-based proof that something is wrong with this 3285 movement. I will give it to Rolex within the 5 years guarantee period.

What are your data for the 3200 series movements? Please, always indicate when you bought your watch and the movement number (32xx). An overview in a simple table is probably easier to read than very long text. Photos of your watch are very welcome too.

[Chambers]

Quite Educating!!

[rolexguynfl]

I can’t comment on amplitude info as I have no info in that regard.
126600 timing slow by 12+ s/d with first couple of months owning. It was fine originally. I sent it to Dallas RSC for repairs early 2020 and was returned about 3 months later (COVID delays), and worked fine. But within several months it was back at it loosing about the same amount of time as before. It will be going back again unfortunately.
Regards,

[FTX I]

Originally Posted by rolexguynfl

I can’t comment on amplitude info as I have no info in that regard.
126600 timing slow by 12+ s/d with first couple of months owning. It was fine originally. I sent it to Dallas RSC for repairs early 2020 and was returned about 3 months later (COVID delays), and worked fine. But within several months it was back at it loosing about the same amount of time as before. It will be going back again unfortunately.
Regards,

That would drive me crazy.

[Dirt]

Originally Posted by FTX I

That would drive me crazy.

Ditto.

[Mystro]

Originally Posted by rolexguynfl

I can’t comment on amplitude info as I have no info in that regard.
126600 timing slow by 12+ s/d with first couple of months owning. It was fine originally. I sent it to Dallas RSC for repairs early 2020 and was returned about 3 months later (COVID delays), and worked fine. But within several months it was back at it loosing about the same amount of time as before. It will be going back again unfortunately.
Regards,

^^^ This is a very common trend that is popping up. Its not that RSC regulates a slow watch but it returns to a slow watch.. That is a smoking gun trend that cant be denied. Notice no reports of their watch being regulated by RSC and then it speeds up over the next year.
No one should expect you to believe this is a normal/acceptable part of the ownership experience of a $10k automatic with a accuracy standard.

[rolexguynfl]

Originally Posted by FTX I

That would drive me crazy.

It is a bit frustrating for sure.

Originally Posted by Mystro

^^^ This is a very common trend that is popping up. Its not that RSC regulates a slow watch but it returns to a slow watch.. That is a smoking gun trend that cant be denied. Notice no reports of their watch being regulated by RSC and then it speeds up over the next year.
No one should expect you to believe this is a normal/acceptable part of the ownership experience of a $10k automatic with a accuracy standard.

Agree! That’s my thought as well.

When I look at the time on my wrist, I’m not looking at it as an exact time. But when it’s running slow by 2-3+ minutes after 2 weeks (even winding it twice a week while wearing it to rule out that issue), that’s a bit annoying given the cost of the watch.

Regards,

[TCFP]

I have a 126610LN that I've owned and worn daily since September of last year. For the first year, it was the most accurate automatic watch I've ever owned, maybe -.4/sec a day on average.

Then, over the last couple of months I've seen less accuracy and then these last few weeks, it's suddenly averaging -12/sec a day! Now I'm alarmed and will be calling the Dallas RSC on Monday to send it in as I have a few years left for warranty.

Big concern that I'm wondering about. I just bought a Datejust 31mm with the 2236 movement for my wife as a Christmas surprise. I believe these movements have been around longer. Are people experiencing issues with those as well?

[saxo3]

Originally Posted by TCFP

Big concern that I'm wondering about. I just bought a Datejust 31mm with the 2236 movement for my wife as a Christmas surprise. I believe these movements have been around longer. Are people experiencing issues with those as well?

An answer has been given in this thread:
https://www.rolexforums.com/showpost...postcount=3711

[the dark knight]

Originally Posted by TCFP

I have a 126610LN that I've owned and worn daily since September of last year. For the first year, it was the most accurate automatic watch I've ever owned, maybe -.4/sec a day on average.

Then, over the last couple of months I've seen less accuracy and then these last few weeks, it's suddenly averaging -12/sec a day! Now I'm alarmed and will be calling the Dallas RSC on Monday to send it in as I have a few years left for warranty.

Big concern that I'm wondering about. I just bought a Datejust 31mm with the 2236 movement for my wife as a Christmas surprise. I believe these movements have been around longer. Are people experiencing issues with those as well?

Dang, sorry to hear. Concerned because I also have a 126610 that was purchased in Sep of '23. Running well so far, but please do let us know how the servicing works out!

[TCFP]

Originally Posted by saxo3

An answer has been given in this thread:
https://www.rolexforums.com/showpost...postcount=3711

Thank you. That is reassuring.

Originally Posted by the dark knight

Dang, sorry to hear. Concerned because I also have a 126610 that was purchased in Sep of '23. Running well so far, but please do let us know how the servicing works out!

I hope you don't experience the same issue. I figured I was in the clear. Almost makes me want to go to the 116610LN but I much prefer the look of this watch (slimmer lugs and AR coating). It's a shame because I longed after my first Rolex for years, not knowing that these movements were having issues.

I will definitely report back. I'm hoping it doesn't take too long as it's probably busy right now with the holidays.

[saxo3]

Originally Posted by TCFP

I have a 126610LN that I've owned and worn daily since September of last year. For the first year, it was the most accurate automatic watch I've ever owned, maybe -.4/sec a day on average.

Then, over the last couple of months I've seen less accuracy and then these last few weeks, it's suddenly averaging -12/sec a day! Now I'm alarmed and will be calling the Dallas RSC on Monday to send it in as I have a few years left for warranty.

The best thing you can do BEFORE sending your watch in for repair is to get a timegrapher and measure the amplitudes, rates, and beat errors in all 5 positions.

A simple and cheap timegrapher model (Weishi 1900) will do the job.

After RSC you can measure again, compare your timegrapher data, and see how much it has changed. That would be interesting for this thread.

In addition, you would also have your own reference data for the future, should the low amplitude problem occur again.

[AirPeasant]

I’m not sure about amplitude but 11 months in to owning my Datejust 126200 it went from gaining 2 second a week to losing 4 seconds a week. Granted it was around the same time that I knocked it pretty hard. Not super happy with a watch losing any time at all but it’s very minor amount and has been stable for the last few months.

Here it is: