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ROLEX* · 27 March 2022, 10:33 AM

Hi, just wondering can we send the Rolex watch for a complete service during the warranty period, if the accuracy is off?

Will the service centre charge for the service during warranty period?

What is covered for free of charge during warranty period?

Thanks

calebb90 · 27 March 2022, 10:36 AM

For warranty work, they’ll evaluate the issue and fix it. Sometimes that means demagnetizing the watch and sending it back. Sometimes it means a service of the movement.

ROLEX* · 27 March 2022, 10:41 AM

Can we request for a complete service when the warranty is about to expire ?
Any tricks for this?

Subguy48 · 27 March 2022, 11:01 AM

Quote:

Originally Posted by ROLEX*

Can we request for a complete service when the warranty is about to expire ?
Any tricks for this?

From my experience Rolex will refuse to service it unless the watch isn't keeping time. Rolex AD's hate accepting watches for service/repair - atleast in NY.

Tim Plains · 27 March 2022, 10:59 AM

You can request anything you want but will pay if there's nothing wrong with the watch.

hutch300 · 27 March 2022, 11:42 AM

No, there is no trick to getting a free service the watch doesn't need.

27 March 2022, 10:33 AM	#1
ROLEX* "TRF" Member Join Date: May 2014 Real Name: ROLEXROLEXRO Location: ROLEXROLEXROLE Watch: ROLEXROLEXROLEX Posts: 761	Rolex Warranty and Service Hi, just wondering can we send the Rolex watch for a complete service during the warranty period, if the accuracy is off? Will the service centre charge for the service during warranty period? What is covered for free of charge during warranty period? Thanks __________________ To each their own and your mileage may vary. "In the time of our life, live—so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it." — William Saroyan

27 March 2022, 10:41 AM	#3
ROLEX* "TRF" Member Join Date: May 2014 Real Name: ROLEXROLEXRO Location: ROLEXROLEXROLE Watch: ROLEXROLEXROLEX Posts: 761	Can we request for a complete service when the warranty is about to expire ? Any tricks for this? __________________ To each their own and your mileage may vary. "In the time of our life, live—so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it." — William Saroyan

27 March 2022, 10:36 AM	#2
calebb90 Banned Join Date: Sep 2016 Location: USA Posts: 905	For warranty work, they’ll evaluate the issue and fix it. Sometimes that means demagnetizing the watch and sending it back. Sometimes it means a service of the movement.

27 March 2022, 10:59 AM	#5
Tim Plains "TRF" Member Join Date: Oct 2021 Location: EST Watch: 126610LN Posts: 1,173	You can request anything you want but will pay if there's nothing wrong with the watch.

27 March 2022, 11:42 AM	#6
hutch300 2024 SubLV41 Pledge Member Join Date: Jun 2016 Real Name: Jeff Location: PNW Posts: 1,481	No, there is no trick to getting a free service the watch doesn't need.

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