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Old 16 July 2022, 09:53 PM   #1
roadster198
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Jeez ROLEX I just want a new bracelet

So in the AD today to express interest in another watch purchase and mentioned I’d be buying an oyster bracelet for my Pepsi…..Oh no sir that won’t happen.

Very disappointed. Has anyone else been lucky in getting a new oyster bracelet for their pepsi?
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Old 16 July 2022, 10:13 PM   #2
Dini
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I believe this is possible through Rolex Service Centre. I spoke to someone around a month ago just to see if it was possible and they confirmed it was. This was right after someone actually bought a bracelet and posted it on the Rolex forum. Unless Rolex have changed their minds again, it should be possible.
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Old 16 July 2022, 10:22 PM   #3
roadster198
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I believe this is possible through Rolex Service Centre. I spoke to someone around a month ago just to see if it was possible and they confirmed it was. This was right after someone actually bought a bracelet and posted it on the Rolex forum. Unless Rolex have changed their minds again, it should be possible.
What pita! I’m not selling! I hate the jubilee is all. I’ll pay for a new bracelet you make a mill plus watches a year surely I can be aloud a new strap!
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Old 16 July 2022, 10:30 PM   #4
JMGoodnight369
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Yeah you can definitely get an oyster bracelet. If you have a Rolex service center near you just drop by and walk out with one. Dealing with ADs for anything service related is a waste of time. They really don’t know anything.
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Old 16 July 2022, 10:49 PM   #5
Calatrava r
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I think now the only way you can get an Oyster bracelet from Rolex, is if you already have one on a watch it came with, it is damaged, and you SWAP it out with Rolex.
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Old 16 July 2022, 11:07 PM   #6
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Yeah you can definitely get an oyster bracelet. If you have a Rolex service center near you just drop by and walk out with one. Dealing with ADs for anything service related is a waste of time. They really don’t know anything.
Interesting.

I've asked about this very thing and my AD says "No possible." Every time.
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Old 17 July 2022, 12:16 AM   #7
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Interesting.

I've asked about this very thing and my AD says "No possible." Every time.
I learned recently there is a huge disconnect between the AD and Rolex. Anything you need with your Rolex watch you need to go to Rolex directly. 99% of ADs are absolutely clueless with Rolex’s procedures and services. Not only can you get a new bracelet, but you get to keep the old one.
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Old 29 July 2022, 08:16 AM   #8
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I learned recently there is a huge disconnect between the AD and Rolex. Anything you need with your Rolex watch you need to go to Rolex directly. 99% of ADs are absolutely clueless with Rolex’s procedures and services. Not only can you get a new bracelet, but you get to keep the old one.

This is a very true statement, I had one AD tell me “note it’s not possible” the other AD said sure thing price was steep for a new jubilee bracelet but I’ll have it in 2 or 3 weeks he said.


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Old 16 July 2022, 10:52 PM   #9
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Not quite sure if this would fit, as it is a glide lock sub bracelet but these come up regularly here in the classifieds

https://www.rolexforums.com/showthread.php?t=862023
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Old 16 July 2022, 11:36 PM   #10
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Dallas RSC will do it for you...contact them directly or find an AD that has a clue...
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Old 16 July 2022, 11:59 PM   #11
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Dallas RSC will do it for you...contact them directly or find an AD that has a clue...
Do you know if they charge you for the new bracelet and keep the old one? Or is one able to simply buy the spare?
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Old 17 July 2022, 12:03 AM   #12
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Do you know if they charge you for the new bracelet and keep the old one? Or is one able to simply buy the spare?

They do not the members that have already purchased have kept both myself included
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Old 2 August 2022, 01:20 PM   #13
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They do not the members that have already purchased have kept both myself included
i need to get a set of these tweezers
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Old 28 July 2022, 11:29 PM   #14
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Dallas RSC will do it for you...contact them directly or find an AD that has a clue...
How do you contact RSC Dallas directly? Is there a phone number or email address you can share?
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Old 29 July 2022, 05:06 AM   #15
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How do you contact RSC Dallas directly? Is there a phone number or email address you can share?
Google is your friend.

Address: 2601 N Harwood St, Dallas, TX 75201
Hours:
Open ⋅ Closes 5PM
Phone: (833) 765-3900
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Old 29 July 2022, 10:17 AM   #16
rro
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Google is your friend.

Address: 2601 N Harwood St, Dallas, TX 75201
Hours:
Open ⋅ Closes 5PM
Phone: (833) 765-3900
I believe the 833-765-3900 number is not a direct line to RSC Dallas, just a common number to Rolex USA.

Quote:
Originally Posted by MRBolton View Post
Why are some $1900 and others $2100? Are the $1900 without exchange?

And I thought jubilee costs more than oyster?
Oyster - $1900 + tax
Jubilee - $2100 + tax

These are straight prices for the bracelet (no exchange).
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Old 16 July 2022, 11:42 PM   #17
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There are a few threads here already explaining the process yes it is possible and quite a few members have already done it.
RSC is your best friend , ADs aaah not so much lol ;)
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Old 16 July 2022, 11:54 PM   #18
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I went through this many times with my AD. He said he checked and it was not possible at the time.

However, I was in there again last week and he asked for the model # and serial # to see if they can order an oyster now. A couple days later he wrote and said yes, they can order me one from Rolex.
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Old 16 July 2022, 11:57 PM   #19
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RSC told me June 30th it was possible. My AD placed an order for it for me and another customer. July 12th, they cancelled both orders without explanation. I emailed RSC, and they indicated I could do it if I sent the watch in. So that’s what I’m doing.
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Old 17 July 2022, 12:14 AM   #20
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Originally Posted by roadster198 View Post
So in the AD today to express interest in another watch purchase and mentioned I’d be buying an oyster bracelet for my Pepsi…..Oh no sir that won’t happen.

Very disappointed. Has anyone else been lucky in getting a new oyster bracelet for their pepsi?
https://www.rolexforums.com/showthread.php?t=859681
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Old 17 July 2022, 12:32 AM   #21
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OP is in Scotland. Anecdotes of RSCs or ADs in other countries are irrelevant.
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Old 17 July 2022, 12:40 AM   #22
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It is possible via the London RSC
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Old 1 August 2022, 01:02 AM   #23
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It is possible via the London RSC
ditto I read this a few weeks back
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Old 17 July 2022, 12:48 AM   #24
enjoythemusic
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Realize this is a different reference, tho last weekend I went to Mayors and they checked about my first-release SkyD. Yes I'm getting the Jubilee and yes keep the stock Oyster.

As others suggested, check directly with RSC.
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Old 17 July 2022, 01:03 AM   #25
Geckobros
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Jeez ROLEX I just want a new bracelet

This process shouldn’t be so convoluted. It’s just a bracelet for a watch. You would think we were trying to find the ark of the covenant.
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Old 17 July 2022, 01:47 AM   #26
Anestheticsaregood
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I just ordered (yesterday) a jubilee bracelet for my Pepsi bought on oyster from my AD. They claim that you cannot order an oyster bracelet from Rolex but can order a jubilee. They also said I could trade the oyster in for jubilee for a 30% discount on the new bracelet but they would have to hold my watch while I waited for the new bracelet. Insanity. I just paid outright for the jubilee (3167.85 with tax) and now I wait. I’ll be keeping my oyster for a while and if I really like the jubilee maybe eventually I’ll
Sell it as I have a 16710 Pepsi on oyster.
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Old 17 July 2022, 02:01 AM   #27
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II just paid outright for the jubilee (3167.85 with tax) and now I wait.

Wowsers, the bracelet is over 3 grand?! I thought they were about $2,000.


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Old 20 July 2022, 12:18 AM   #28
Anestheticsaregood
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Wowsers, the bracelet is over 3 grand?! I thought they were about $2,000.


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Maybe the AD up charged me for the convenience of them ordering it for me. Wouldn’t surprise me. Also sales tax is around 7%
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Old 13 September 2022, 05:46 AM   #29
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I just ordered (yesterday) a jubilee bracelet for my Pepsi bought on oyster from my AD. They claim that you cannot order an oyster bracelet from Rolex but can order a jubilee. They also said I could trade the oyster in for jubilee for a 30% discount on the new bracelet but they would have to hold my watch while I waited for the new bracelet. Insanity. I just paid outright for the jubilee (3167.85 with tax) and now I wait. I’ll be keeping my oyster for a while and if I really like the jubilee maybe eventually I’ll
Sell it as I have a 16710 Pepsi on oyster.
Over $3k for a steel bracelet! Ok, definitely not going to order one. I also thought they were around $2k. That's just taking P at $3k+
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Old 17 July 2022, 02:06 AM   #30
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Originally Posted by roadster198 View Post
So in the AD today to express interest in another watch purchase and mentioned I’d be buying an oyster bracelet for my Pepsi…..Oh no sir that won’t happen.

Very disappointed. Has anyone else been lucky in getting a new oyster bracelet for their pepsi?
So long as the watch was available in that configuration, there is no problem getting a different bracelet.

I did the opposite, moved from oyster to jubilee, my AD got the new bracelet in a couple of weeks.
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