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6 October 2019, 03:40 AM | #31 |
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Here are some photos from the original seller. I have not had the watch opened since I bought it a year ago. I also been in contact and he has written “
The dial was perfect. I would have mentioned it when I sold it if the dial had a stain. Also you would have let me know it was there when you received the watch I'm sure. I've been a watchmaker(CW21 certified)and have serviced Rolexes for over 40 years by the way.” Here are some photos from about a month or two before service. There was no mark from any of the angles. Sent from my iPhone using Tapatalk |
6 October 2019, 03:49 AM | #32 |
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Stain on dial after service
None of the photos as posted here have great resolution, but I’m sure it is as you describe.
I really feel for you. I both have a 1016 that recently returned from service, and also have had damage occur at the hands of an experienced watchmaker. I hold my breath every time I send a watch for service. I’m a surgeon and understand risk. But you would think they could service the damn watch without mucking it up!! Sent from my iPad using Tapatalk |
6 October 2019, 03:59 AM | #33 |
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Yeah the photos aren’t great but I can’t post higher res since I’m not a VIP. I’ve sent two pieces before to the same watchmaker and not had a problem, so decided to send this one. Alas.
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6 October 2019, 04:51 AM | #34 | |
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Extra ordinary circumstances is the only way you’d get oil on a dial like that. I Was just surprised at all the ‘over oiled’ comments. Obviously doing servicing totally changes your opinion of stuff like this as people just don’t realise how careful you have to be working on watches. The dial would be covered and handled with finger cots, you’d repeatedly be checking, cleaning, rodico’ing off tools etc. If he somehow dropped oil it’s really not easy to do as your oil pots are covered and will have no more than a layman’s idea of droplet of oil in them and you only ever remove microscopic amounts when you’re oiling (way before handling a dial) It’s a really unlikely scenario & just trying to make people appreciate how careful you have to be during servicing. Accidents do happen but if he did get oil on the dial he’d have known about it for sure as you’re always working under magnification and do inspections under mag. You would also be able to lift it with Rodico. I did a service the other day and the watch was near dripping in oil from the owner having a go (and I mean soaked) and that hadn’t even made it to the dial. The pics don’t really tell me anything as they’re no way good enough. Just didn’t think it was overly fair on the watchmaker people saying it was over oiled. Hopefully (if he has somehow smudged oil into it) he’ll be able to sort it out but it doesn’t really make sense why he’d let it go out like that. I’d be more worried he’d actually already rubbed at the dial to try and remove something than it being oil at this point. |
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6 October 2019, 04:56 AM | #35 | |
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I will say the watchmaker did QC after service and said he did not see anything and when I received the watch I did not notice anything. This is why I think something might have leaked? Or perhaps I wasn't looking in the right lighting? Idk, I'll keep everyone posted. |
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6 October 2019, 04:58 AM | #36 |
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Here’s another photo. The watch is currently no longer in my possession so I can’t take any more. Sent from my iPhone using Tapatalk |
6 October 2019, 06:04 AM | #37 |
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To be honest, I'm still not sure exactly what you're referring to. The photos are terrible. I see a cloudy are on the right side of the dial, but it doesn't seem to connect to the center, so I'm not sure that's what you're referring to. It would be better to take some high resolution photos and crop out all the irrelevant background.
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6 October 2019, 10:43 AM | #38 |
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Amateur owner, rookie watchmaker. Not exactly a combination for success!
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6 October 2019, 11:08 AM | #39 |
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6 October 2019, 11:17 AM | #40 |
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Dont worry about him, most of his posts are usually negative.
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6 October 2019, 12:47 PM | #41 |
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listen regardless of how it happened it is fixable. Send it to Michel Young in HK he will fix that dial.
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7 October 2019, 01:08 PM | #42 | |
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Hope the watchmaker has gotten in touch with you and you are in the midst of sorting it out. Keep us updated.
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7 October 2019, 01:17 PM | #43 |
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In this case, they do an inspection but do not take pictures. Yep, will keep the thread updated. Should have an idea of what's going on by tomorrow night.
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7 October 2019, 01:22 PM | #44 | |
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My watchmaker takes plenty of macro shots prior to service. In your case, these photos would have been helpful to prove that the "stain" was there prior to service to protect themselves.
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7 October 2019, 01:27 PM | #45 | |
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7 October 2019, 01:29 PM | #46 | |
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7 October 2019, 03:23 PM | #47 |
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Stain on dial after service
Managed to scrounge up some photos of the watch prior to sending it out.
Sent from my iPhone using Tapatalk |
7 October 2019, 03:25 PM | #48 |
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Those pix are not good enough to compare.
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7 October 2019, 03:29 PM | #49 |
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Reuploaded at higher res. Will reupload the stain pictures as well.
Sent from my iPhone using Tapatalk |
7 October 2019, 03:32 PM | #50 |
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Stain on dial after service
Second and fourth picture capture it best. Sent from my iPhone using Tapatalk |
7 October 2019, 05:14 PM | #51 |
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The trouble is the pics are very different from the before. I’m not saying he hasn’t done something but you can’t really compare pics of the dial angled away out of light and new pics angled toward with heavy light strike in the area.
I’d personally just chill until the watchmaker has had a look. I always write down any defects with the watch and take good clear pics of the watch on the pad in and out the case (if needed to point out). It’s helped me out before when someone said I scratched up his hands, lucky it could even be seen on his pics but I’d taken before pics to show (before a re-Lume) Only thing I would say is he would have been straight on the defensive if he’d noted it as a defect before so maybe it is something he’s done. Time will tell. |
7 October 2019, 08:58 PM | #52 |
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Too bad it happened, but let the watchmaker have a look before jumping into conclusion
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7 October 2019, 09:38 PM | #53 |
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Will be interested how this plays out. The pictures you share have a very obvious dial surface issue. I would think the watchmaker will make it right.
In the future....would recommend taking many photos before sending it off.
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7 October 2019, 11:20 PM | #54 |
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Good photos!
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8 October 2019, 12:19 AM | #55 |
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8 October 2019, 02:31 AM | #56 |
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The recently added photos appear to display a discoloration from cleaning the dial with some type of solvent that removed color from the painted area of the dial - going from a matte black color to a brownish color.
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8 October 2019, 02:42 AM | #57 |
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8 October 2019, 04:11 AM | #58 |
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Agree with recent comments...
Bottom line, dial has reacted to something. Could be alcohol-based, judging by micro bubbles (which have gone through surface film...have seen this before on old celulose paints in another field). TBD, but to have happened in service-shop's stewardship...therefore responsibility/insurance resides with them (as would with any other walk of life). On a related note: owner seems to be handling this reasonably well in terms of suspending judgement, not sure the 'defend fellow service specialist' approach is warranted yet. Equally, I'm sure the poor fellow tasked with dealing this is only too aware of all the watchful eyes. A bit of tact anddiplomacy all round usually does wonders. |
8 October 2019, 04:21 AM | #59 | ||
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Quote:
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8 October 2019, 04:24 AM | #60 |
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I think that the "dissension" (more accurately a suspension of judgement while awaiting more information) was simply due to the lack of clarity in the original photos. The recent ones do settle the issue IMO.
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